Jobs at Pedros Flame Grilled Chicken

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations
• Ensure daily opening and closing procedures are conducted at the store
• Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
• Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
• People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
• Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
• Performance evaluation of staff

REQUIREMENTS: 

• Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
• GAAP experience and knowledge - Advantageous
• Management skills
• Organizational skills
• Customer service and good verbal communication skills
• Problem-solving skills

Closing Date 06 December 2024

go to method of application »

• An Employee Relations Consultant provides support to the HR department by maintaining and following HR policies, regulations and procedures. Advises management on all issues relating to conflict and the process and procedures to follow.

DUTIES AND RESPONSIBILITIES:

• Assist employees and management with queries and requests
• Advise management on all matters that involve conflict between employees
• Assist in the development of HR, IR / ER labour protocols, operating procedures and handbooks
• Maintain and follow HR policies, regulations and procedures related to the function, rights and responsibilities of all staff
• Advise employees and management on the interpretation and application of relevant policies and procedures to ensure compliance
• Investigate and chair disciplinary and grievance hearings
• Provide advice on grievance and disciplinary hearings to ensure procedural and substantive fairness is applied in the company
• Counsels and guide staff on work-related issues in order to enhance employee morale
• Represents and articulates company position in labour related disputes at CCMA
• Contribute in the development of policies and procedures
• Ensure all safety and control standards (Health and Safety) are in place

REQUIREMENTS:

• Diploma / Degree in Human Resource Management or relevant experience relating to HR, IR/ ER and SA Labour Legislation
• Minimum of 1 - 2 years experience in labour law, OHS, POPI and regulations and compliance
• Excellent command of the English language, both written and spoken
• Good negotiation skills
• Basic knowledge of labour legislations
• Understanding of CCMA processes
• Attention to detail, systems oriented, organized and analytical
• The ability to function well under pressure, prioritize matters and act on them accordingly
• The ability to function both independently and in a team, take initiative, shows commitment and is motivated to achieve tasks in the required time frame