Jobs at Sage

The HRIS Systems Analyst maintains the Sage People environment including ongoing support and resolving complex system related queries. They monitor system performance, and address issues as well as develop system functionality, working with Group IT and HRIS Improvements Tech Lead for complex architectural and configuration changes. Also responsible for the management of People data for the Group, driving data integrity, taking care of data security, combining data science and implementing mechanisms to extract data from different HR and payroll systems globally.

Key Responsibilities:

Key accountabilities and decision ownership:

• Analyse and plan Sage People release upgrades including supporting the test process for fix releases and upgrades
• Execute configuration changes to the Sage People applications to defined requirements and provide guidance to users in defining those requirements, based on agreed service standards and operational procedures
• Develop and maintain strategic relationships with key outsource providers to ensure business benefits and business solutions are delivered and roadmaps are aligned to IT trends and capabilities
• Maintain the knowledge base of architecture policies, standards, technology roadmaps, reference architectures, systems inventory and preferred products to direct and guide all IT development and services and ensure accurate and timely execution of all assigned tasks to standard operating procedures and work instructions.
• Act as an escalation route from People Services for complex colleague People Services queries for system content and resolve or escalate accordingly. Train and share knowledge with other members of the HRIS and Service Management Teams.
• Able to translate business requirements into system specifications, by using knowledge, experience and the network of technical specialists across People Services and IT.
• Coordination and consolidation of people data received from different countries using different HR and Payroll systems.
• Work with HRIS Improvements Tech Lead to design export functionality from various HR and Payroll Systems. 
• Cultivate relationships and alignment with other organizations to assist with the creation of data import files from current HR systems into Informatica.
• Identify data risks or issues in different countries and implement mechanisms to mitigate these risks.
• Administration and coordination of business intelligence/analysis to help guide the business with People data; protect company proprietary and confidential information
• Ensure data integrity by participating in various data clean-up projects before data is captured and implemented on Sage People
• Works collaboratively with People Services Hubs and HRIS Data & Reporting Analysts to ensure that data entered in Sage People is sufficient for reporting

Skills, know-how and experience:

Must have:

• Considerable experience in HR, customer service or related field especially working with HRIT technology products including system support, maintenance and test practices
• Experience with basic Microsoft Office functionality (e.g., Word, Excel, Outlook)
• Exposure to IT Project, Solution and Release management
• Exposure to Testing and Quality management
• Exposure to Sage People HCM Cloud solutions, business processes
• Experience working with various support teams from Group IT, Business, Sage People support and Vendor teams.
• Ability to consistently deliver high quality customer service in a professional manner; effective listening and good verbal and written communication skills
• Contributes to a positive team environment – is helpful and supportive of other team members and understands team priorities
• Good planning and organisation skills to deliver operational requirements
• Experience in business reporting and data capturing

Preferred:

• Degree qualified or equivalent, within an IT specialism
• Ability to adapt quickly to understand the business nuances of a complex group
• Significant experience of complex technology project delivery in a fast-moving change environment
• Strong knowledge of Technology Project Management and Governance approaches and frameworks
• Proven experience of managing System Testing cycles (Business Acceptance Testing, End-to-End Business Testing) prior to deployment of an HR system
• Proven experience of third-party management in relation to suppliers, sub-contractors and stakeholders across the organisation
• Strong focus on continuous improvement
• Strong focus on data quality

Technical / professional qualifications:

• HR qualification desirable

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The Software Engineer is responsible for building, enhancing and maintaining products and/or systems to enable Sage’s business plans and long -term objectives using the identified architecture.

The Developer will design, develop and deliver high quality products and/or systems and services that exceed customers’ or business partners’ expectations and will proactively share their own knowledge for specific technical solutions and business processes in their area of responsibility.

Key Responsibilities

• Successful develop, delivery maintain high quality software (requirements, design, code, documentation, etc.)
• Contribute to quality activities, incl. peer reviews of estimates, designs and code
• Resolve defects/bugs during QA testing, pre-production, production, and post-release patches
• Be an active and enthusiastic team player. Partner effectively with all team members to deliver against commitments.
• Commitment to team success and positive team dynamics
• Work cross-functionally with various Sage teams: product management, QA/XD, various product lines, or business units to drive forward results
• Proven experience with Agile Development, SCRUM, and/or Extreme Programming methodologies
• Participate in all phases of the project lifecycle.
• Maintain relevant documentation to describe logic, coding/configuration, testing and changes where applicable.
• Continuously strive to make improvements to the existing products and/or systems and services.
• Ensure all tasks are completed to the required quality standards.
• Update job knowledge by studying state-of-the-art development tools & techniques 
• Provide 3rd tier support and/or expertise for the area of responsibility 

Technical / professional qualifications:

• Computer Science (or related degree/qualification)
• Contribution to open source software projects
• Real world application development experience

Skills, know-how and experience:

• Knows and applies the fundamental concepts, practices and procedures of software development.
• Passion for being hands on techie
• Ability to interpret and document user requirements and translate these into technical specifications and/or code
• High numerical reasoning and logic ability with good problem-solving skills
• Knowledge of one or more relevant programming languages, frameworks and databases
• Be willing to adapt to significant changes in either technology or environment
• Broad operational knowledge in 21st Century IT (Cloud, Social, Mobility, IoT, Big Data…)
• Knowledge on Architecture Best Practices and Patterns (Microservices, CQRS, Event Sourcing, Domain-Driven Design, …)
• Proven experience in using a TDD approach
• C#
• Microsft SQL
• ASP.Net
• Javascript
• HTML
• CSS 
• Innovative and creative thinking
• Customer Focused 
• 2-5 years professional experience.
• AngularJS/Angular
• WebAPI 

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To achieve equity in workplace by promoting equal opportunity and fair treatment in employment through elimination of unfair discrimination and implementing affirmative action measures to redress the disadvantaged in employment.

Key Responsibilities

• Define, own and lead the Employment Equity Targets in close partnership and collaboration with People Director, Functional VP’s and People Business Partners including an overall regional EE Strategy.
• EE related consultation and D&I initiatives to drive and support attainment of EE Strategy and Targets.
• Keep track of engagements in accordance with EEA and D&I strategy
• Legislated forum meetings: Preparation of EE reports in EEA formats including leading meeting of annual EE Annual submissions with Executive MD and People Director.
• Perform operational duties to fulfil EEA requirements of reporting, analysis, insights and Functional Targets.
• Continuously review and improve our EE processes by undertaking regular reviews and assisting in reviews, administrative systems and procedures.
• Ensure the accuracy of information by regularly conducting checks and sample audits as appropriate
• Liaising and Partnering with People Business Partners, Vice Presidents and Learning Capability Lead on development plans to support, impact and drive the success of our EE targets and strategy.
•  Tracking employee development for EE purposes and workplace profile statistics
• Manage SLA with L&D team to receive corresponding development data input into EE & SD reports
• Data analysis and insights for various reporting requirements for PBP’s and Functional VP’s/Directors.
• Custodianship of EE data in accordance with the EEA
• Capturing of EE stakeholder reports against internal targets and FSC targets
• Tracking employee movements and workplace profile statistics
• Ensuring reconciliation of data with various systems for accuracy
• Advising and Influencing Functional VP’s/Directors of EE status and gaps
• Manage relationships with Department of Labour by Reporting, Keeping abreast of new developments, Advising and partnering with business and implementing new requirements.
• To be fully aware of reward practices of direct and indirect competitors and market practice and share knowledge as appropriate
• Support driving colleague’s engagement through a culture of incentivization and recognition.
• Responsible for end-to end People Business Partnering for a designated business function within the region. This would cover but not limited to experience in Talent Management and Succession Planning, Organisation Design and Development, Driving Business insights and analytics.

Skills, know-how and experience:

• Experience in an HR Generalist or Specialist role
• 3 years plus experience working in an Employment Equity role
• Expert knowledge and application of the Employment Equity Act and advantageous to have demonstrated experience in BBB-EE Act, BBB-EE Codes of Good Practice.
• Experience with the driving Diversity and Inclusion Initiatives in support of EE in the workplace.
• Understand the LRA, BCEA, SDA and SDLA legislation.
• Compilation of business employment equity targets and reports.
• Strong analytical ability: comfortable with metrics and able to drive others towards data driven decisions.
• Project or program management experience- Strong IT literacy with good MS Excel, MS Word and MS Power Point skills.
• Strong exposure to systems and reporting.
• Demonstrated Experience in implementing Employment Equity Strategies aligned to Business Imperatives.
• Relationship Skills across EXCO and leadership levels within a Country/Regional landscape.  
• Adaptable and flexible solution-based thinking
• Highly numerate and Advanced Excel skills - comfortable with financial data

Technical / professional qualifications:

• Educated to at least first-degree level (or equivalent).
• HR / Industrial Psychology Degree or equivalent 3 year HR Qualification

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To deliver high quality software to meet our Product Roadmap commitments in accordance with defined standards, best practice and agreed deadlines. Delivering an Extraordinary Customer Experience and ensuring the delivery of products by understanding clients’ needs is central to this role.

Key Responsibilities

•  Design product and functionality / technical specification documentation with detailed estimates for delivery.
•  Responsible for the development and maintenance of features designed through collaboration with Product Management and Business Analysts.
•  Understand, review and feedback of analysis, design, code and test artefacts to ensure timely and innovative development to meet the requirement.
•  Solution coding and appropriate testing of development work and fixes as appropriate.
•  You are part of an Agile team and are fully engaged in the application of the Scrum methodology.
•  You follow the Safe X3 rules and best practices in order to achieve high quality deliveries.
•  You provide an excellent level of support in order to contribute to the team commitments as described in our Service Level Agreement
•  You work with others across Mid-Market Europe and cross-Regions to achieve product objectives and strategy, whilst respecting quality standards.
•  Ensure appropriate recording of key information and work with internal and external customers to ensure the realisation of the benefits of all software development.
•  Deliver product demonstrations and advice, anticipating and addressing any potential client issues and work closely with key stakeholders on the development of products and services for customers.
•  Take ownership of own work and work as part of a European team to meet personal, team and organisational targets ensuring that working practices and departmental standards are maintained and be actively involved in identifying improvements as appropriate.
•  Ensure the effective communication of development work and any related issues as required.

Knowledge, Skills and Experience

•  Degree in computer science or equivalent along with a proven aptitude for software development.
•  Good problem solving skills
•  Ability to work in a team
•  Good listening, verbal and written communication skills
•  Excellent organisational skills
•  Familiar with relevant design principles and best practice
•  Familiar with tools that automate or assist the development process
•  Experience in designing and implementing software in a professional development organisation
•  Relevant experience with an industry-recognised software development lifecycle process
•  Experience in integrating software components