Jobs at Standard Bank Group

Job Description

• We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

Qualifications

• National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

Required Experience:

• 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
• Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
• Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
• In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
• Strong understanding of banking products, policies, and regulatory compliance.
• Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

Additional Information

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies

• Banking Process & Procedures
• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding (Consumer Banking)
• Product Knowledge (Consumer Banking)

go to method of application »

Job Description

• We are seeking a dynamic and results-driven Relationship Manager to join our Private Banking team. This role is responsible for growing, managing, and retaining a portfolio of high-net-worth clients while delivering exceptional value through personalised financial solutions.

Key Responsibilities:

• Develop and maintain strong relationships with high-net-worth clients by providing tailored financial solutions, proactive engagement, and outstanding service.
• Conduct in-depth financial analyses, create personalised banking strategies, and ensure full compliance with regulatory requirements and internal policies.
• Analyse industry trends, assess the competitive landscape, and provide performance reports to support informed decision-making and drive business growth.

Qualifications

Minimum Qualifications:

• FAIS aligned Degree in Business Commerce (NQF7 or higher)

Essential Experience:

• A minimum of 5-7 years' experience in sales, service, relationship management, credit applications, and financial acumen within the financial services industry.
• Proven ability to acquire, manage, and retain high-net-worth clients through tailored financial solutions, proactive engagement, and strong relationship-building skills.
• Strong financial analysis skills, experience in credit applications, debt restructuring, and compliance with regulatory and risk management requirements.
•  Advanced knowledge of banking products, processes, and procedures, with the ability to make informed decisions, empower individuals, and drive business growth.

Additional Information

Behavioural Competencies:

• Articulating Information & Providing Insights
• Interpreting Data & Examining Information
• Developing Expertise
• Convincing People & Establishing Rapport
• Producing Output
• Seizing Opportunities
• Taking Action

Technical Competencies:

• Banking Process & Procedures
• Commercial Acumen
• Customer Understanding ( Consumer Banking)
• Financial Acumen
• Product Knowledge (Consumer Banking)
• Risk Identification
• Risk Reporting

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Job Description

We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.

• Warmly greet and assist customers as they enter the branch, creating a positive first impression
• Identify and assess customer needs through active listening and questioning
• Record and monitor customer inquiries, ensuring accurate documentation
• Efficiently allocate customers to appropriate departments or specialists for further assistance
• Provide basic information and guidance on bank products and services
• Handle and resolve simple customer queries independently
• Maintain a high level of integrity and adhere to ethical standards in all interactions
• Collaborate with other team members to ensure smooth customer flow within the branch
• Stay updated on bank policies, procedures, and product offerings to provide accurate information
• Contribute to maintaining a clean and welcoming branch environment

Qualifications

• National Certificate (NQF5) or equivalent qualification

Experience

• 1-2 years of branch banking experience, focusing on customer service
• Excellent communication and interpersonal skills
• Proficiency in computer systems, including banking software
• Strong problem-solving abilities and attention to detail
• Customer-centric mindset with ability to work in a fast-paced environment
• Basic knowledge of banking products and services (preferred)
• Fluency in English and other local languages (advantageous)

Additional Information

Behavioural Competencies:

• Following Procedures
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Producing Output
• Showing Composure
• Team Working
• Upholding Standards

Technical Competencies:

• Banking Process & Procedures
• Client Servicing
• Customer Reception and Channelling
• Product Knowledge (Consumer Banking)

go to method of application »

Job Description

• We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

Qualifications

• National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

Required Experience:

• 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
• Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
• Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
• In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
• Strong understanding of banking products, policies, and regulatory compliance.
• Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

Additional Information

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies

• Banking Process & Procedures
• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding (Consumer Banking)
• Product Knowledge (Consumer Banking

go to method of application »

Job Description

• To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications

• Matric certificate
• National Certificate in Banking (NQF5 FAIS recognised qualification)

Required Experience:

• A minimum of 1-2 years of relevant experience is imperative.
• Candidates must demonstrate extensive and comprehensive branch banking experience. It is essential that applicants possess a thorough understanding of the bank's established policies and procedures, particularly in relation to teller operations and frontline support. Proficiency in managing bulk cash transactions and ATM operations is non-negotiable. A robust grasp of legal aspects pertaining to cash handling is mandatory. Furthermore, candidates are required to exhibit an in-depth knowledge of the functions performed by various departments within the branch structure.

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Examining Information
• Following Procedures
• Managing Tasks
• Producing Output
• Providing Insights
• Understanding People
• Upholding Standards

Technical Competencies:

• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)

go to method of application »

Job Description

• We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

Qualifications

• National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

Required Experience:

• 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
• Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
• Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
• In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
• Strong understanding of banking products, policies, and regulatory compliance.
• Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

Additional Information

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies

• Banking Process & Procedures
• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding (Consumer Banking)
• Product Knowledge (Consumer Banking)

go to method of application »

Job Description

• We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

Qualifications

• National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

Required Experience:

• 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
• Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
• Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
• In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
• Strong understanding of banking products, policies, and regulatory compliance.
• Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

Additional Information

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies

• Banking Process & Procedures
• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding (Consumer Banking)
• Product Knowledge (Consumer Banking)

go to method of application »

Job Description

• We are seeking a seasoned and visionary Head of Private Banking to lead and grow our Private Banking proposition in the Garden Route area of the Western Cape. This strategic leadership role is accountable for business growth, client acquisition, and revenue delivery in a highly competitive and affluent market.
• You will lead a team of high-performing Private Bankers to deliver bespoke financial solutions, while actively expanding our market presence, entrenching our brand, and deepening relationships with influential and high-net-worth clients. This role calls for a leader who thrives on business building, innovation, and exceptional client engagement, with a focus on delivering measurable growth and elevating the client experience.

Key Responsibilities:

• Market Growth & Business Development: Expand the Private Banking footprint, grow market share, and drive revenue through strategic business-building initiatives.
• Client Relationship Management: Cultivate long-term relationships with influential clients, delivering tailored investment, lending, and advisory solutions.
• Leadership & Team Development: Lead, inspire, and develop a high-performing Private Banking team to deliver exceptional results.
• Risk & Operational Oversight: Manage credit decisions, portfolio health, budgets, and compliance to ensure sustainable growth.
• Collaboration & Brand Positioning: Partner across teams to deliver integrated solutions and entrench the Bank’s brand in the region.

Qualifications

• Bachelor’s Degree (or equivalent NQF7 qualification) in Finance, Commerce, or related field, FAIS-aligned.
• RE1 – Regulatory Examination for Key Individuals: Required for approval as a Key Individual to oversee fit and proper compliance within Financial Services.
• RE5 – Regulatory Examination for Representatives: Required to provide financial advice and intermediary services under FAIS.

Experience Required

• Proven Leadership: 8–10 years’ senior leadership experience in Private Banking, Wealth Management, or Affluent Client Services, leading teams of 10+ in a highly competitive market.
• Business Growth & Market Expansion: Demonstrated success in building and growing profitable client portfolios, driving market share, and unlocking new revenue opportunities.
• Credit Structuring & Risk Management: Extensive experience in preparing and motivating credit applications, partnering with Credit to deliver quality lending decisions, and managing portfolio health.
• Financial & Operational Expertise: Strong track record in budgeting, forecasting, cost management, governance, and implementing integrated, multi-product solutions to meet complex client needs.

Additional Information

Behavioural Competencies:

• Articulating Information & Developing Expertise
• Directing & Understanding People
• Embracing Change
• Interacting with People & Convincing People
• Making Decisions
• Producing Output
• Resolving Conflict

Technical Competencies:

• Business Acumen
• Financial Acumen
• People Strategy Development
• Product Knowledge (Consumer Banking)
• Risk Identification
• Risk Management
• Value Identification

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Job Description

• To assist in the development and management of the card acceptance solutions, product strategy, compliance, stakeholder management and related initiatives. To lead in defining and implementing the product strategy including customer experience, product knowledge development and management for all relative stakeholders, relationship management, requirements management to support the revenue targets. This includes support on the execution of the product strategy, customer requirements analysis and product value chain management during the development and maintenance of customer focused solutions. Product, card knowledge and financial acumen are key requirements to successfully fulfil the expectations of this role.

Qualifications

Minimum Qualifications
Type of Qualification: Undergraduate Degree
Field of Study: Business Commerce
Other Minimum Qualifications, Certifications or Professional Memberships: Finance, Accounting, project management, BSC Engineering, etc.

Experience Required

• Minimum of 4 years experience in Experience of working with multiple teams within the bank to solve for customer problems and requirements. Experience in managing multiple client interfaces and dealing with variable issues. Displays an understanding of the bank’s various IT systems and IT processes. Experience in leading people. Experience in implementing medium to large scale projects. Experience in influencing key business stakeholders. Preferred knowledge in managing vendor contracts / outsourced relationships. Management of stakeholder relationships, both internally and externally to manage delivery of products and services.

Additional Information

Behavioral Competencies : 

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Developing Expertise
• Taking Action

Technical Competencies : 

• Business Process Design
• Stakeholder Management
• Process Analysis and Redesign
• Supplier Relationship Management
• Business Acumen

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Job Description

• To focus on new to bank acquisition of SMME and Enterprise business clients (turnover of R10-R300m per annum). Act as a sales representative in fulfilment through the intermediary process through transactional product sales (Transactional Accounts, Online Banking, Cash, Merchant Acquiring, Lending and Savings & Investment products) to deliver and enable provincial teams to achieve sales targets, growth of client base and align with the overall Client Coverage consumer objectives.

Qualifications

Qualification

• Business Commerce Degree

Experience

• 3-4 years experience in Client Solutions in a Banking Sales environment
• Proven sales track record in the financial services industry
• Knowledge of the bank’s products and services
• Experience in preparing and motivating Credit applications is essential

Additional Information

Behavioural Competencies

• Checking Things
• Managing Tasks
• Convincing People
• Establishing Rapport
• Interpreting Data

Technical Competencies

• Customer Understanding (Business Banking)
• Product Knowledge (Business Banking)
• Client Retention
• Risk Management, Risk Identification and Risk Reporting

go to method of application »

Job Description

• To focus on new to bank acquisition of SMME and Enterprise business clients (turnover of R10-R300m per annum). Act as a sales representative in fulfilment through the intermediary process through transactional product sales (Transactional Accounts, Online Banking, Cash, Merchant Acquiring, Lending and Savings & Investment products) to deliver and enable provincial teams to achieve sales targets, growth of client base and align with the overall Client Coverage consumer objectives.

Qualifications

Qualification

• Business Commerce Degree

Experience

• 3-4 years experience in Client Solutions in a Banking Sales environment
• Proven sales track record in the financial services industry
• Knowledge of the bank’s products and services
• Experience in preparing and motivating Credit applications is essential

Additional Information

Behavioural Competencies

• Checking Things
• Managing Tasks
• Convincing People
• Establishing Rapport
• Interpreting Data

Technical Competencies

• Customer Understanding (Business Banking)
• Product Knowledge (Business Banking)
• Client Retention
• Risk Management, Risk Identification and Risk Reporting

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Job Description

• To provide a virtual/ branch-based sales and service function by adding value to small businesses requiring financial and non-financial (e.g., platform business) solutions, which enables customers to pursue their ambitions, allowing them to stimulate and contribute to the South African economy.

Qualifications

Type of Qualification: First Degree (FAIS required)
Field of Study: Business Commerce

Experience Required
Relationship Banking (Client Coverage)
Business & Commercial Banking

• 3-4 years previous experience within the Personal/Consumer banking environment as a Customer Consultant/Personal Banker and/or Enquiries Officer is preferable.

Additional Information

Behavioural Competencies:

• Articulating Information
• Convincing People
• Documenting Facts
• Establishing Rapport
• Examining Information

Technical Competencies:

• Active Listening
• Organization Change Management
• Risk Identification
• Risk Management
• Risk Reporting

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Job Description

• To grow and retain a portfolio of high-value Growth Segment relationships through partnering for growth by proactively providing a high-end differentiated service and value-adding solutions.

Qualifications

Qualifications

• Bachelor’s degree in business, Finance, Economics, Accounting, or a related field (FAIS aligned)
• A master’s degree (MBA) or postgraduate diploma in Business Administration, Finance, or Banking may be advantageous
• Professional certifications such as Certified Banker (CB), Certified Financial Planner (CFP), or Chartered Financial Analyst (CFA) can be a plus

Experience

• 3–7 years of experience in business banking, commercial banking, or corporate banking
• Proven experience in relationship management, financial advisory, or credit analysis for business clients
• Experience in lending, credit risk assessment, and structuring financial solutions for business clients
• Knowledge of SME banking, mid-market banking, or high-net-worth business clients is often required

Additional Information

Behavioural Competencies

• Directing People
• Embracing Change
• Empowering Individuals
• Exploring Possibilities
• Following Procedures

Technical Competencies

• Account Opening & Maintenance
• Application & Submission Verification (Business Banking)
• Customer Understanding (Business Banking)
• Product Knowledge (Business Banking)
• Risk Identification

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Job Description

• To execute on Business and Commercial lines product strategy and work closely with Insurance Product Suppliers, distribution, sales, marketing, risk, compliance, legal and technology teams.
• Provide support to ensure revenue and customer satisfaction goals are met.
• To execute Product initiatives on all products within portfolio (new and enhancements)
• Stakeholder Management on Standalone portfolio
• EcoSystem integrations (Segment)
• To execute on the successful implementation of enhancements and/or new products in new and existing channels/platforms & partnerships.
• To ensure legislative/compliance changes to existing processes to comply with changing legal requirements.
• Execution of new/alternative distribution channels–to expand exposure beyond existing Banking customers.
• Execute on all Governance processes for onboarding new channels (RMP, TPRM / Aravo, Agreements, Service requirements and Needs Assessments)

Qualifications

Qualification RequiredDegree: 

• Bachelors (Business Management / Marketing / Finance)
• Insurance Related Certifications
• RE & KI
• Driver’s license for travel is required 
• FAIS Representative 
• Registered as a Financial Advisory and Intermediary Services (FAIS) Key Individual (KI);

Experience Required

• Minimum 10 - 15 years working experience in the Short-Term Commercial Insurance. Additional experience in Life Products would be advantageous. 
• Min 5 years in a Product Management Role
• Minimum 5 years’ relationship management experience. 
• Successful ability to deal with complexity and ambiguity. 
• Cross-functional collaboration and teamwork. 
• Relevant experience in managing and delivering big projects. 

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Making Decisions
• Directing People
• Empowering Individuals
• Embracing Change
• Valuing Individuals
• Providing Insights
• Upholding Standards
• Producing Output
• Taking Action
• Seizing Opportunities
• Pursuing Goals
• Resolving Conflict
• Following Procedure

Technical Competencies:

• Client Acceptance and Review
• Insurance Principles
• Insurance and Product Knowledge
• Financial Acumen
• Underwriting Management
• People Strategy Development

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Job Description

• Position, integrate, influence and execute the tactical delivery of the Personal Market Sales and Service strategy for the Region, ensuring that all PORs and Mobiles are supported in the optimal achievement of business attraction, retention and expansion targets in line with Segment and Product Value Propositions. Drive and champion the integration and consistent implementation of sales and service delivery platforms and best practices in the Region for sustainable value & optimal productivity.

Qualifications

Minimum Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce

Experience Required

• 3-4 years working experience in sales within Business Banking/Merchant Solutions 
• Business & Commercial Banking

Additional Information

Behavioral Competencies:

• Articulating Information
• Convincing People
• Documenting Facts
• Embracing Change
• Establishing Rapport

Technical Competencies:

• Cross and Up-Selling
• Customer Understanding (Business Banking)
• Product Knowledge (Business Banking)
• Sales Planning and Reporting
• Stakeholder Management

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Job Description

• To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

Minimum Qualifications

• National Certificate (NQF5)

Experience

• 1-2 years branch banking experience with exposure to enquiries

Additional Information

Behavioural Competencies

• Meeting Timescales
• Completing Tasks
• Showing Composure
• Articulating Information
• Team Working

Technical Competencies

• Banking Process and Procedures
• Product Knowledge
• Customer Reception and Channelling
• Client Servicing

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Job Description

• To support the Banker, Enterprise (i.e., Portfolio & Multi-Channel) with the day-to-day administration, portfolio management, sales, operational and credit management functions for an allocated portfolio. To ensure that all compliance requirements within the portfolio are met and act as a contact point for the client, providing sales and service fulfilment aligned to segment targets.

Qualifications

Minimum Qualification

• NQF5 FAIS related qualification.

Experience Required

• 3 -4 year' Experience as an Account Analyst with exposure to lending principles,
• sales and client servicing.
• Experience in a back-office Account Support or Client Service Support role to understand how to interact with clients as well as to process client queries and requests. Experience in Credit or Retail Credit Collections responsible to complete credit applications.
• Relationship Banking (Client Coverage).
• Business & Commercial Banking.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Embracing Change

Technical Competencies:

• Account Opening & Maintenance
• Evaluating Risk Management Effectiveness
• Financial Acumen
• Product and Services Knowledge
• Product Related Systems (Business Banking

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Job Description

• To source and secure new HNW individual Personal Insurance customers.
• The role will require a face to face interaction with high net worth customer market which always requires professional conduct.
• Providing a comprehensive array of customised Insurance solutions tailored to meet these customer’s needs.
• Offer continuous, close, professional and personal attention service to newly acquired and existing customers by assisting and administering the customer’s policy.
• Ensure all short-term insurance needs in terms of assisting with claims, cover required, and annual renewal of the policy is provided to the customer on a personal, professional and efficient manner.  
• Always ensure an excellent customer experience and ensure the six Treating Customer Fairly outcomes dictate behaviour, engagement action and advice given to customer.   
• The position will require frequent travelling to meet with existing and potential clients and be able to works independently in the absence of supervision / assistance.
• When required, visits, delivers (and/or collects) documents and relevant information from HNW customers’ homes or offices at the convenience of the customer.

Qualifications

Type of Qualification: 

• Minimum qualification – Grade 12/Matric Certificate
• Full Qualification as recognised by the Registrar
• Fit and Proper - FSCA
• Higher Certificate Short-term Insurance
• Relevant business-related tertiary qualification e.g. BA degree/qualification is an advantage
• Undergraduate degree, or similar [majors in Risk, Finance, Insurance an advantage] and/or
• Postgraduate or professional qualification in risk and relevant experience an advantage
• Be prepared to write KI examination should this be required
• Must have passed FAIS exams min 60 credits – qualification and experience as determined by “Fit and Proper Requirements” of the FAIS legislation.

Experience Required

• Experience as determined by FAIS legislation. A minimum of 5 years previous working experience in a personal short-term insurance (commercial experience would be an advantage) either as a Servicing/Sales Agent, Broker or Insurer. Bancassurance experience preferable.
• Sound knowledge of personal insurance offering, procedures and products.
• A good working knowledge of FAIS and FICA legislation.
• Maven system knowledge would be advantageous
• Sales and negotiation skills.
• Excellent verbal and written communication skills
• Previous portfolio Insurance relationship management experience (5 years in total) as an Account Executive/Insurance Manager managing a portfolio of HNW customers in the personal short-term insurance environment is preferable.
• A minimum of 5 years previous working experience in Short term insurance. Preferable in a sales, servicing, personal portfolio management position. Practical exposure to banking principles and to establish credible relationships.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Documenting Facts
• Empowering Individuals
• Examining Information
• Exploring Possibilities
• Following Procedures
• Impressing People
• Interacting with People
• Pursuing Goals
• Team Working
• Understanding People
• Valuing Individuals

Technical Competencies:

• Insurance Principles
• Cross and Up-Selling
• Customer Understanding ( Consumer Banking)
• Financial Analysis
• Mind of Customer Experience
• Product Knowledge (Consumer Banking)

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Job Description

• To develop, lead, manage and maintain a high-performance team of WealthInsure Managers that is significant, relevant, profitable and compliant with FAIS regulations while providing professional insurance services to affluent customers.Source and secure new individual Short-term Insurance customers while adhering to all underwriting and business rules as well as all applicable regulatory requirements in order to maximise sales opportunities and profitability for Standard Insurance Limited while ensuring a market leading customer experience.

Qualifications

Type of Qualification: 

• Higher Certificate in short-term Insurance ,Fit and Proper
• Full Rep status
• KI qualified
• FAIS (South Africa)
• Financial Intelligence Centre Act (FICA) (South Africa)

Experience Required
Insurance

• The role requires an incumbent with at least 8 years practical working experience in personal short-term insurance either as a Servicing / Sales Agent, Broker or Underwriter. 
• Sound knowledge of and experience in personal insurance offerings, procedures and products. 
• Deep specialist understanding of FAIS and FICA legislation in order to provide subject matter expertise to the team of Insurance Managers and ensure adherence to all regulatory requirements.
• Atleast 4 experience in people management.
• A minimum of 4 years short-term technical experience.
• A minimum of 4 years claims experience in a short-term insurance role.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Checking Things
• Embracing Change
• Empowering Individuals
• Following Procedures
• Interacting with People
• Interpreting Data
• Managing Tasks
• Meeting Timescales
• Producing Output
• Resolving Conflict
• Upholding Standards

Technical Competencies:

• Consumer Banking
• Cross and Upselling
• Insurance Principles
• Insurance Products & Services
• Mind of Customer Experience
• Promote Good Governance, Risk & Control

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Job Description

• To proactively manage and retain Business Banking clients within the relevant segment by driving inactive new-to-bank (NTB) activations, addressing service failures, and enhancing client engagement. The role focuses on strengthening client relationships, entrenching banking solutions, and reducing attrition through data-driven insights and targeted interventions.

Qualifications

Qualification

• Business Commerce Degree

Experience

• 5-7 years extensive experience in Business Banking, with a deep understanding of the financial needs and challenges faced by Subject Matter Experts and enterprise clients
• Proven client relationship management and retention strategy experience
• Skilled in-service recovery and resolving client complaints effectively
• Comfortable using data and insights to identify at-risk clients and drive engagement
• 5-7 years experience in collaborating with cross-functional teams (e.g., Relationship Managers, Product, Operations etc.)
• Require Relationship Manager experience in the Growth segment

Additional Information

Behavioural Competencies

• Establishing Rapport
• Understanding People
• Taking Action
• Meeting Timescales
• Embracing Change

Technical Competencies

• Customer Understanding (Business Banking)
• Product Related Systems (Business Banking)
• Client Relationship Management
• Process Management
• Data Analytics and Visualisation

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Job Description

• To grow and retain a portfolio of high-value Premium Segment relationships through partnering for growth using an ecosystem mindset to proactively provide a high-end differentiated service with premium solutions that add value.

Qualifications

Qualification Requirements:

Minimum Degree Requirements, one of the below qualifications or similar:

• B.Comm (Management Accounting)
• B.Comm (Accounting)

Preferable / Advantages:

• Hons Degree
• SAICA Articles/CA (SA)
• CIMA Qualified/(ACMA) (CGMA)

Experience Requirements:

7 Years experience in the following fields or similar:

• Financial Management, Financial Accounting, Management Accounting role or similar.
• Relationship Management, Credit Analyst, Financial Analyst role in Business Banking.

Additional Information

Behavioural Competencies:

• Articulating Information
• Convincing People
• Developing Expertise
• Directing People
• Establishing Rapport

Technical Competencies:

• Banking Process & Procedures
• Business Process Improvement
• Client Knowledge
• Client Retention
• Risk Awareness

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Job Description

• Grow and contribute to SBSA/BUs reputation, brand and image, through Public Relations strategies and plans by building media/PR relationships and leveraging PR/media knowledge and experience. To drive positive and proactive media/ brand and reputation outcomes for the bank / BU, through strategic relationship management, campaign planning and implementation, external communication plans, content development, in order to enhance the reputation of the bank and realise commercial benefits.

Qualifications

Type of Qualification: First Degree
Field of Study: Communication, Public Relations

Experience Required
PR & External Communications

• 7-10 years' experience and exposure in the financial services industry.
• Experience in dealing with diverse media outlets and demonstrate experience in interacting with media.

Knowledge, Skills and Abilities

• Excellent written and verbal communication skills.
• Proficiency in using PR and media monitoring tools.
• An established network of media contacts is an advantage.
• Good team player and collaborator.
• Demonstrable problem-solving skills.

Additional Information

Behavioural Competencies:

• Checking Things
• Embracing Change
• Examining Information
• Interpreting Data
• Meeting Timescales
• Producing Output
• Providing Insights
• Pursuing Goals
• Showing Composure
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Brand Reputation Management
• Crisis Communication
• Environmental Scanning
• Financial Acumen
• Leadership to Stakeholder Engagement
• Managing Corporate Identity
• Media and Public Relations
• Target Audience Engagement
• Writing and Editing

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Job Description

• The Salesforce Platform Engineer is responsible for ensuring the quality, stability, and sustainability of the Salesforce multi-org ecosystem. The role safeguards the platform through rigorous pull request (PR) reviews, proactive org and release maintenance, and effective adoption of DevOps practices. Beyond day-to-day operations, the engineer contributes to the bigger platform picture — ensuring designs, releases, and solutions align with Standard Bank Group’s Salesforce Delivery Life Cycle (SDLC), architectural governance, and long-term roadmap.

Qualifications

• Any four of the following Salesforce Certifications; Integration Architect, Platform Developer II, Application Architect, Data Architect, Identity and Access Management Architect, JavaScript Developer I, Sharing and Visibility Architect
• 7–10 years' proven experience in modern engineering practices (DevOps, Agile, CI/CD). Proven experience across multiple IT engineering disciplines, with demonstrated specialization in at least one. Experience within the required Salesforce/CRM ecosystem is preferred.
• Strong attention to detail with a disciplined approach to maintaining platform quality
• Proven quick troubleshooting skills, with the ability to resolve issues under pressure
• Solid grasp of Salesforce best practices across configuration, development, integration, and security

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Checking Things
• Developing Expertise
• Embracing Change
• Examining Information
• Team Working

Technical Competencies:

• Agile Engineering
• API Engineering
• Automation
• Cloud Computing
• Continuous Delivery (CD)
• Continuous Integration (CI)
• System Integration

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Job Description

• To lead a solution train which includes the management of large complex solutions (spanning business units, clients, geographies), coordinate and facilitate multiple agile release trains and suppliers, drive continuous improvement to assure value delivery. Align the solution delivery with a shared business and technology mission, foster and grow enterprise agility through subject matter expertise and coaching leaders on lean agile transformation, while incorporating best practices

Qualifications

Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required
Delivery Facilitation / Agile Transformation
Technology
5-7 years

• Good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams. Experience gained in the management of platforms and operating systems

8-10 years

• Experience in implementing and aligning Lean, Agile and DevOps methodologies, frameworks and tools. Experience with framework and implementation of Agile Release Trains and facilitating Lean-Agile Programme execution in large solution and/or programme execution using the SAFeframework and experience as a scrum master using Kanban software

More than 10 years

• Experience in facilitating the design and implementation of technology solutions in response to complex enterprise-wide organisational problems. Experience in programme management including the facilitation of multiple interconnected projects spanning across an enterprise

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Embracing Change
• Exploring Possibilities
• Inviting Feedback
• Making Decisions

Technical Competencies:

• Agile Concepts
• Agile Development
• Agile Estimation and Prioritisation
• Agile Measurements
• Agile Planning
• Feasibility/Viability Assessment
• Stakeholder Management (IT)

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Job Description

• Assist in the implementation of client Services strategy, philosophy in order to enable the delivery of Merchant Solutions strategic goals. Manage interaction with customers, internal stakeholders, and value chain partners that assist in the development of customer centric solutions, delivery of communication and the associated product collateral. Manage and provide input into customer engagement and communication strategy, to facilitate customer communication on the correct channels to retain customers whilst attracting new ones in a professional manner.

Qualifications

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Experience Required

• Minimum 3 years of experience in report pack preparation and input into governance structures.
• The ideal candidate will have expertise in Agile and SAFe methodologies within client journeys, along with proficiency in data extraction, validation, and a solid understanding of banking products and processes. Experience in collaborating with multiple teams to address customer needs, managing stakeholder relationships, and working with vendor contracts or outsourced relationships is essential. Familiarity with the bank's IT systems and processes is highly valued, as is the ability to manage complex client interfaces and drive delivery excellence

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Checking Details
• Documenting Facts

Technical Competencies:

• Applications & Master Data Management
• Customer Understanding ( Consumer Banking)
• Data Analysis
• Risk Awareness
• Risk Management

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Job Description

• To contribute to and support the creation and implementation of winning IMC campaigns for the BU/country segment / sector / product / coverage area in scope, that capitalises on opportunities to acquire and retain clients and enhance commercial value for the BU/country as part of an IMC team. To contribute to marketing excellence, innovation, partnerships, and collaboration in the BU/country whilst aligning to the Group standards.

Qualifications

Type of Qualification: First Degree required
Field of Study: Business Commerce, Marketing

Experience Required
Integrated Marketing
Brand & Marketing
1-2 years

• Experience working cross-functionally with teams to align marketing efforts with overall business goals and preferably Agency experience.

3-4 years

• Experience in developing innovative marketing campaigns and content that resonate with target audiences, in working with digital marketing channels such as social media, email marketing, content marketing, and SEO/SEM, using data and metrics to inform campaigns and measure performance and working in a project environment, prioritising tasks and meeting deadlines in a fast-paced environment.

Additional Information

Behavioural Competencies:

• Conveying Self-Confidence
• Developing Expertise
• Embracing Change
• Generating Ideas
• Interacting with People
• Interpreting Data
• Meeting Timescales
• Pursuing Goals
• Showing Composure
• Taking Action
• Team Working
• Thinking Positively

Technical Competencies:

• Analysing and Interpreting Information
• Brand and Product Activations
• Data Driven Digital Marketing
• Developing an Effective Media Mix
• Digital Media and Advertising
• Measuring Marketing and Communication
• Social Media
• Target Audience Engagement
• Understanding of Financial Services

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Job Description

• To drive the Client Coverage Insurance sales acquisition strategy through effective product training and coaching of the branch network (i.e. Universal Bankers).

Qualifications

• Completed Matric
• Finance/Commerce qualification which is FAIS accredited
• NQF 5 
• RE5

Experience

• 5-7 years - Previous experience in the Banking and Sales experience in the relevant industry.  Knowledge of Consumer products required for understanding the context of stated client demands. Knowledge of the procedures and the interdependencies of the various functions performed in Branch.  Sales and service experience. Dealing with clients on the field and generating leads. 

Additional Information

Behavioral Competencies

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Convincing People
• Exploring Possibilities

Technical Competencies

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Customer Understanding (Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)

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Job Description

• To draft and negotiate moderately complex, bespoke legal agreements. To provide a comprehensive legal advisory service to multiple business areas, and to identify, manage and mitigate legal risks in respect of relevant bank products and services; in accordance with the legal entity mandate and regulatory requirements. To act as counsel to the Bank in multiple party negotiations.

Qualifications

Type of Qualification: First Degree
Field of Study: Legal

Experience Required
5-7 years Legal: Proven experience in the provision of legal advice, drafting, vetting, review, dissemination and/or negotiation, with at least 5 years' experience within the legal and/or financial sectors. Identification and mitigation of legal risk. At least 3 years' people management experience (not necessarily direct reports), where applicable.

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Documenting Facts
• Establishing Rapport
• Examining Information
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Providing Insights
• Showing Composure
• Team Working
• Upholding Standards

Technical Competencies:

• Contract Management
• Financial Industry Regulatory Framework
• Legal Advisory & Interpretation
• Legal Drafting
• Legal Knowledge
• Legal Research

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Job Description

• To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

Minimum Qualifications

• National Certificate (NQF5)

Experience

• 1-2 years branch banking experience with exposure to enquiries

Additional Information

Behavioural Competencies

• Meeting Timescales
• Completing Tasks
• Showing Composure
• Articulating Information
• Team Working

Technical Competencies

• Banking Process and Procedures
• Product Knowledge
• Customer Reception and Channelling
• Client Servicing

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Job Description

• To lead and manage the Enterprise Direct capability in a Province; to deliver the Provincial Enterprise Direct capability value proposition for Enterprise Direct. To support the Head, Enterprise Direct to drive and deliver a value adding sales and service solutions directed by the Enterprise Direct value proposition, that will grow the customer base. To ensure the day-to-day Enterprise Direct operations managed through effective coordination between all value chain functions.

Qualifications

Type of Qualification: First Degree required
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Generic Management

Experience Required
Enterprise Direct Propositions
Business & Commercial Banking
8-10 years

• Proven successful sales track record in the financial services industry. Advanced product knowledge including specialized products and financial structures. Advanced experience and knowledge in Credit and Compliance matters. Negotiating skills and conflict handling. Significant people management experience, leading teams and motivating people.

Additional Information

Behavioural Competencies:

• Conveying Self-Confidence
• Convincing People
• Developing Expertise
• Directing People
• Embracing Change
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Interpreting Data
• Producing Output
• Resolving Conflict
• Team Working

Technical Competencies:

• Financial Accounting
• Financial Acumen
• Financial Analysis
• Financial Planning
• Planning, Forecasting and Budgeting
• Risk Awareness
• Risk Identification

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Job Description

• To provide a professional advisory service to the agribusiness market to support of the optimal management of the agribusiness book / profitability in line with business objectives and risk parameters.

Qualifications

Qualification

• Business Commerce Degree
• Commerce graduate, preferably BSc Agric (Economics), B.Agman (Hons) or B.Comm (Agric) Honours 
• Valuation certificate is an advantage
• A valid driver’s licence

Experience 

• 3-4 Years Relevant experience in diverse agribusinesses, property valuation, economic and credit principles
• 1-2 Years Experience in preparing and motivating credit applications is essential for arbitration purposes
• Experience in budgeting, forecasting, cost control and sales management is essential

Additional Information

Behavioural Competencies

• Adopting Practical Approaches
• Convincing People
• Making Decisions
• Thinking Positively
• Embracing Change

Technical Competencies

• Product Knowledge
• Interpreting Financial Statements
• Planning, Forecasting and Budgeting
• Compliance
• Written Communication

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Job Description

• To provide a professional advisory service to the agribusiness market to support of the optimal management of the agribusiness book / profitability in line with business objectives and risk parameters.

Qualifications

Qualification

• Business Commerce Degree
• Commerce graduate, preferably BSc Agric (Economics), B.Agman (Hons) or B.Comm (Agric) Honours 
• Valuation certificate is an advantage
• A valid driver’s licence

Experience 

• 3-4 Years Relevant experience in diverse agribusinesses, property valuation, economic and credit principles
• 1-2 Years Experience in preparing and motivating credit applications is essential for arbitration purposes
• Experience in budgeting, forecasting, cost control and sales management is essential

Additional Information

Behavioural Competencies

• Adopting Practical Approaches
• Convincing People
• Making Decisions
• Thinking Positively
• Embracing Change

Technical Competencies

• Product Knowledge
• Interpreting Financial Statements
• Planning, Forecasting and Budgeting
• Compliance
• Written Communication

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Job Description

• To ensure the effective functioning of a Point/s of Representation (POR/s) including operational aspects (e.g., security, cash, etc.) and sales and service matters in line with client experience and laid down requirements. (Applicable where UB I, Cash Consultant I/II, forex and CLO are present).

Qualifications

Type of Qualification: NQF Level 7
Field of Study: Business Commerce
Licenses & Certifications: FAIS Representative

Experience Required
Client Coverage
Personal and Private Banking
5-7 years

• RRelevant FAIS qualification and experience. Front line experience in serving customers in order to meet sales and service objectives. Knowledge of other departments and their functions within a branch.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Convincing People
• Directing People
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Making Decisions
• Producing Output
• Providing Insights
• Understanding People

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)

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Job Description

• The role of Portfolio management is to develop and lead the analysis and reporting of credit risk within BCB Africa Regions. Engage and use analytics to further add insights into the key drivers of the portfolio performance. Monitor and assess the risks that are inherent within the portfolio of assets across the Credit lifecycle. Provide senior management and country with a constructive and holistic view of risk within the portfolio so as to assist management in the effective understanding and mitigation of risk and achieve the department’s strategic goals and objectives on parameter changes. Serve as a primary resource of data, reports to both business and wider credit on how to effectively address portfolio performance. Production, distribution and rationalisation of reports to key committees.

In this manner, support and coverage is provided across 14 African countries across each business product.

Qualifications

Type of Qualification: First Degree
Field of Study: Financial Management; Accounting; Risk Management
Experience Required
Credit Risk – BCB
Risk & Corporate Affairs
Minimum 5 years

• Experience in analytical work (ideally in Credit Risk). Experience in managing a credit portfolio; managing credit risk. Understanding of the credit value chain and economic environment impact .

Additional Information

Behavioural Competencies:

• Articulating Information
• Examining Information
• Exploring Possibilities
• Interpreting Data
• Providing Insights
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Evaluating Risk Management Effectiveness
• Performance Management
• Statistical & Mathematical Analysis
• Strategic Planning and Reporting
• Industry Knowledge

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Job Description

• Provide infrastructure, tools and frameworks used to deliver end-to-end solutions to business problems. Build scalable infrastructure for supporting the delivery of clear business insights from raw data sources; with a focus on collecting, managing, analysing, visualising data and developing analytical solutions.Responsible for expanding and optimising Standard Bank's data and data pipeline architecture, whilst optimising data flow and collection to ultimately support data initiatives.

Qualifications

Type of Qualification: First Degree
Field of Study: Information Studies
Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required
Data Monetisation
Data & Analytics
5-7 years

• Experience with big data tools: Hadoop, Spark, Kafka, etc. Experience with relational SQL and NoSQL databases, including Postgres and Cassandra. Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc. Experience with AWS cloud services: EC2, EMR, RDS, Redshift. Experience with stream-processing systems: Storm, Spark-Streaming, etc. Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.

5-7 years

• Strong analytic skills related to working with unstructured datasets. Build processes supporting data transformation, data structures, metadata, dependency and workload management. A successful history of manipulating, processing and extracting value from large disconnected datasets. Working knowledge of message queuing, stream processing, and highly scalable 'big data' data stores.

5-7 years

• Working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases. Experience building and optimizing 'big data' data pipelines, architectures and data sets. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Checking Things
• Examining Information
• Exploring Possibilities
• Interpreting Data
• Meeting Timescales
• Producing Output
• Providing Insights
• Team Working
• Upholding Standards

Technical Competencies:

• Data Analysis
• Database Administration
• Data Integrity
• Knowledge Classification

go to method of application »

Job Description

• Provide infrastructure, tools and frameworks used to deliver end-to-end solutions to business problems. Build scalable infrastructure for supporting the delivery of clear business insights from raw data sources; with a focus on collecting, managing, analysing, visualising data and developing analytical solutions.Responsible for expanding and optimising Standard Bank's data and data pipeline architecture, whilst optimising data flow and collection to ultimately support data initiatives.

Qualifications

Type of Qualification: First Degree
Field of Study: Information Studies
Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required
Data Monetisation
Data & Analytics
5-7 years

• Experience with big data tools: Hadoop, Spark, Kafka, etc. Experience with relational SQL and NoSQL databases, including Postgres and Cassandra. Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc. Experience with AWS cloud services: EC2, EMR, RDS, Redshift. Experience with stream-processing systems: Storm, Spark-Streaming, etc. Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.

5-7 years

• Strong analytic skills related to working with unstructured datasets. Build processes supporting data transformation, data structures, metadata, dependency and workload management. A successful history of manipulating, processing and extracting value from large disconnected datasets. Working knowledge of message queuing, stream processing, and highly scalable 'big data' data stores.

5-7 years

• Working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases. Experience building and optimizing 'big data' data pipelines, architectures and data sets. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Checking Things
• Examining Information
• Exploring Possibilities
• Interpreting Data
• Meeting Timescales
• Producing Output
• Providing Insights
• Team Working
• Upholding Standards

Technical Competencies:

• Data Analysis
• Database Administration
• Data Integrity
• Knowledge Classification

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Job Description

• Implement data governance strategies, frameworks and roadmaps. Responsible for the execution of Data Governance related activities by monitoring the effectiveness of and adherence to governance processes that support the active management of identified information, data practices and data assets according to agreed standards and policies. To co-ordinate requests and execute requirements from regulatory and governance bodies pertaining to Data Services.

Qualifications

Type of Qualification: First Degree
Field of Study: Information Studies
Experience Required
Information Lifecycle Management
Data & Analytics
3-4 years

• Experience with and understanding of risk management and terminology within related area of financial services, such as banking, investment asset management or insurance. Understanding of related products and services, and basic business processes.

3-4 years

• Sound knowledge and understanding of policies (including but not limited to Protection of Personal Information Act (POPI), financial market acts, International Financial Reporting Standards (IFRS) and Business Unit specific regulatory requirements/legislation. Knowledge of DAMA Framework for end-to-end Information Lifecycle. Knowledge of Internal Audit, Governance Frameworks, COBIT 5, King IV, Knowledge of Industry Frameworks: e.g. PCI-DSS.

5-7 years

• Experience in data and information environment with knowledge of Data Management and sound understanding of capabilities of the landscape e.g. data modelling - how to translate data governance into a business value/understanding. Experience in providing information governance assurance to business stakeholders. Experience in data remediation practices. Exposure to various Business Support functions.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Convincing People
• Developing Strategies
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Interpreting Data
• Inviting Feedback
• Providing Insights
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Business Acumen (Audit)
• Data Compliance
• Data Management (Administration)
• Data Quality
• Evaluation of Internal Controls
• Information Management
• Process Governance
• Remedial Action Development

go to method of application »

Job Description

• Support in providing infrastructure, tools and frameworks used to deliver end-to-end solutions to business problems. Build scalable infrastructure for supporting the delivery of business insights from raw data sources with a focus on collecting, managing, analysing, visualising data and developing analytical solutions.Responsible for expanding and optimising the organisations data and data pipeline architecture, whilst optimising data flow and collection to ultimately support data initiatives.

Qualifications

Type of Qualification: First Degree
Field of Study: Information Studies
Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required
Data Monetisation
Data & Analytics
3-4 years

• Experience with big data tools: Hadoop, Spark, Kafka, etc. Experience with relational SQL and NoSQL databases, including Postgres and Cassandra. Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc. Experience with AWS cloud services: EC2, EMR, RDS, Redshift. Experience with stream-processing systems: Storm, Spark-Streaming, etc. Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.

3-4 years

• Strong analytic skills related to working with unstructured datasets. Build processes supporting data transformation, data structures, metadata, dependency and workload management. A successful history of manipulating, processing and extracting value from large disconnected datasets. Working knowledge of message queuing, stream processing, and highly scalable 'big data' data stores.

3-4 years

• Working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases. Experience building and optimizing 'big data' data pipelines, architectures and data sets. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Checking Things
• Examining Information
• Exploring Possibilities
• Interpreting Data
• Meeting Timescales
• Producing Output
• Providing Insights
• Team Working
• Upholding Standards

Technical Competencies:

• Data Analysis
• Database Administration
• Data Integrity
• Information Technology Architecture
• IT Applications
• Knowledge Classification

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Job Description

• To gather customer insights, conduct analysis and monitoring of outcomes, as input into the Client Journey.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required
Main Market Clients
Personal and Private Banking
3-4 years

• Experience in data gathering and analysis. Exposure to translating business and functional requirements into technical specifications. Experience in managing product lifecycles development and analysis in a financial services environment.

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Developing Expertise
• Developing Strategies
• Examining Information
• Exploring Possibilities
• Generating Ideas
• Interacting with People
• Interpreting Data
• Making Decisions
• Providing Insights
• Valuing Individuals

Technical Competencies:

• Economic Capital Management
• Evaluating Risk Management Effectiveness
• Financial Acumen
• Risk Identification
• Risk Reporting
• Risk Response Strategy
• Risk/ Reward Thinking

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Job Description

• To grow and retain a portfolio of high-value Growth Segment relationships through partnering for growth by proactively providing a high-end differentiated service and value-adding solutions.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
Relationship Banking (Client Coverage)
Business & Commercial Banking
3-4 years

• Experience as a Business Banker/managing a portfolio in the entrepreneur environment is preferable. This experience provides an understanding of how businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the entrepreneur market. Previous experience as an Account Analyst or Relationship type role responsible for servicing business customers and preparing credit applications.

Additional Information

Behavioural Competencies:

• Directing People
• Embracing Change
• Empowering Individuals
• Exploring Possibilities
• Following Procedures
• Interacting with People
• Interpreting Data
• Making Decisions
• Meeting Timescales
• Producing Output
• Team Working
• Upholding Standards

Technical Competencies:

• Account Opening & Maintenance
• Application & Submission Verification (Business Banking)
• Customer Understanding (Business Banking)
• Product Knowledge (Business Banking)
• Risk Identification
• Risk Management
• Risk Reporting

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Job Description

• Responsible and accountable for the  Short-term Insurance Limited HOC Personal product offering in respect of:
• Leadership: To provide strategic, operational, and tactical leadership in growing income and profitability of the HOC Portfolio
• HOC Products strategy formulation and execution to drive growth and profitability 
• Product Management: End-to-end product cycle management (including product development, research and thought leadership)
• Underwriting Governance and profitability management
• Strategic and operational stakeholder engagements
• Channel management and oversight (SBIB /bank and 3rd party channels/partnerships) including business process oversight of mandated 3rd parties (binder and outsourced functions)
• Providing input into Short term Insurance reinsurance renewal planning and preparations
• Providing input into the marketing of Standard Bank Insurance products and product awareness
• Reporting: Preparation of budgets, business updates, Short-term Insurance Limited Board and other committee reports
• Oversight of value-added services including non-regulated services

Qualifications

Qualification required 

• Business Degree,
• An Insurance qualification accreditation (AIISA/ACII/FIISA/FCII)
• Must be prepared to undertake KI Readiness Requirements

Knowledge

• Knowledge of short-term insurance, especially Personal Lines products
• Knowledge of regulatory, and compliance requirements for short-term insurance 
• Knowledge of short-term insurance value chain and related ecosystems.
• General knowledge of the economic environment.

Experience Required

• Min 5 years’ experience in a similar managerial role in the short-term insurance industry (specifically in product management with exposure to prior experience in the above key responsibilities) 

Additional Information

Behavioural Competencies:

• Strategic thinking.
• Assertiveness and problem solving
• Negotiation 
• Stakeholder management  
• Results-orientated.
• Excellent communication skills.

Technical Competencies:

• Strategic and operational /tactical leadership skills.
• Analytical 
• Technical Underwriting skills (including product development).
• Negotiation skills.
• People management skills.

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Job Description

• To source and secure new HNW individual Personal Insurance customers.
• The role will require a face to face interaction with high net worth customer market which always requires professional conduct.
• Providing a comprehensive array of customised Insurance solutions tailored to meet these customer’s needs.
• Offer continuous, close, professional and personal attention service to newly acquired and existing customers by assisting and administering the customer’s policy.
• Ensure all short-term insurance needs in terms of assisting with claims, cover required, and annual renewal of the policy is provided to the customer on a personal, professional and efficient manner.  
• Always ensure an excellent customer experience and ensure the six Treating Customer Fairly outcomes dictate behaviour, engagement action and advice given to customer.   
• The position will require frequent travelling to meet with existing and potential clients and be able to works independently in the absence of supervision / assistance.
• When required, visits, delivers (and/or collects) documents and relevant information from HNW customers’ homes or offices at the convenience of the customer.

Qualifications

Type of Qualification: 

• Minimum qualification – Grade 12/Matric Certificate
• Full Qualification as recognised by the Registrar
• Fit and Proper - FSCA
• Higher Certificate Short-term Insurance
• Relevant business-related tertiary qualification e.g. BA degree/qualification is an advantage
• Undergraduate degree, or similar [majors in Risk, Finance, Insurance an advantage] and/or
• Postgraduate or professional qualification in risk and relevant experience an advantage
• Be prepared to write KI examination should this be required
• Must have passed FAIS exams min 60 credits – qualification and experience as determined by “Fit and Proper Requirements” of the FAIS legislation.

Experience Required

• Experience as determined by FAIS legislation. A minimum of 5 years previous working experience in a personal short-term insurance (commercial experience would be an advantage) either as a Servicing/Sales Agent, Broker or Insurer. Bancassurance experience preferable.
• Sound knowledge of personal insurance offering, procedures and products.
• A good working knowledge of FAIS and FICA legislation.
• Maven system knowledge would be advantageous
• Sales and negotiation skills.
• Excellent verbal and written communication skills
• Previous portfolio Insurance relationship management experience (5 years in total) as an Account Executive/Insurance Manager managing a portfolio of HNW customers in the personal short-term insurance environment is preferable.
• A minimum of 5 years previous working experience in Short term insurance. Preferable in a sales, servicing, personal portfolio management position. Practical exposure to banking principles and to establish credible relationships.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Documenting Facts
• Empowering Individuals
• Examining Information
• Exploring Possibilities
• Following Procedures
• Impressing People
• Interacting with People
• Pursuing Goals
• Team Working
• Understanding People
• Valuing Individuals

Technical Competencies:

• Insurance Principles
• Cross and Up-Selling
• Customer Understanding ( Consumer Banking)
• Financial Analysis
• Mind of Customer Experience
• Product Knowledge (Consumer Banking)

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Job Description

• To supervise and drive the management of the call centre-based claims area nationally, and to verify that the set key deliverables, such as cost containment and customer service levels, are met. To foster a dynamic Claims Fulfilment team and share the common goal of exceeding customer expectations, by keeping customers informed and timeously settling claims, whilst applying risk management principles.

Qualifications

Type of Qualification: A relevant qualification 
Experience Required

• 10 years' experience in Short Term Insurance and non motor claims, with 5 years' managerial experience in Short Term Insurance.

Additional Information

Behavioural Competencies:

• Directing People
• Documenting Facts
• Establishing Rapport
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Making Decisions
• Managing Tasks
• Meeting Timescales
• Providing Insights
• Team Working
• Thinking Positively

Technical Competencies:

• Business Adminstration skills
• Process Analysis and Redesign 
• Financial Acumen
• Claims knowledge and Management
• Change Management
• Root cause analysis
• Current and Emerging Capability Development

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Job Description

• To maintain service and application stability, availability and reliability through the facilitation of the various Service Management processes and associated activities. To provide level two technical support coupled with business or domain knowledge to ensure continued and quality service across geographies. Interpret complex cross functional and multi-geography data and provide recommendations to improve technology resilience

Qualifications

Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required
Delivery Enablement
Technology
5-7 years

• Experience gained in providing level 2 technical support to an area of the business. Gain understanding and experience of the various disciplines within technology and how these relate to each other

5-7 years

• Proven experience in application of service management processes and frameworks

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Checking Things
• Developing Strategies
• Documenting Facts

Technical Competencies:

• Application Knowledge for Support
• Application Support
• Data Analysis and Inference
• Documenting
• Service Level Management

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Job Description

To define, develop, and maintain solution architectures and designs for specific business areas, aligned to initiatives, while providing high-level roadmaps for implementing these solutions in alignment with a common technical direction. Ensure the successful delivery of these roadmaps by guiding the technical teams working on related projects and initiatives, offering thought leadership throughout the program. This role requires an understanding of emerging technologies, including Generative AI (Gen-AI), to drive digital transformation and enhance customer experiences.

• Account for conformance of domain architecture to approved reference architectures to align to strategic and target roadmaps and develop and contribute to architecture principles for downstream consumption.
• Adhere to Agile methodologies and follows Agile principles through work outputs and behaviours and strive to reach mature levels on the Continuum model by building own and team competence to work in a continuous delivery environment.
• Align the team in a common technical direction toward accomplishment of the solution architecture roadmaps, in cooperation with the Product Manager. Play a critical role in helping team achieve a common technical direction.
• Analyse complex business problems and needs involving multiple applications, platforms and database interactions and recommend technology solutions.
• Articulate solution risks and impacts to relevant stakeholders in Client Solutions, Client Segment and Domain Architectures.

Qualifications

• Post Graduate Degree: Information Technology

Experience Required
Enterprise Technology & Solutions Architecture
Technology
5-7 years

• Good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams. Experience gained in the management of platforms and operating systems

8-10 years

• In-depth experience in designing innovative solutions within technology businesses such as Authentication Systems, System, Platform, and Account Migrations, Enterprise Solution Architecture (ESA), Business Architecture, Information Architecture, Application Architecture or Technology Architecture with a balanced mix of skills covering technologies and industry knowledge.

8-10 years

• Work experience in one or more Technology areas including but not limited to: IT architecture, infrastructure, and cloud developmentEngineering and software architecture design, Business analysis, DevOps, Project and product management

Additional Information

Experience Required: Enterprise Technology & Solutions Architecture

• 5-7 years: Good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams. Experience gained in the management of platforms and operating systems
• 8-10 years: In-depth experience in designing innovative solutions within technology businesses such as Authentication Systems, System, Platform, and Account Migrations, Enterprise Solution Architecture (ESA), Business Architecture, Information Architecture, Application Architecture or Technology Architecture with a balanced mix of skills covering technologies and industry knowledge.
• 8-10 years: Work experience in one or more Technology areas including but not limited to: IT architecture, infrastructure, and cloud development Engineering and software architecture design, Business analysis, DevOps, Project and product management

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Developing Expertise
• Developing Strategies
• Embracing Change

Technical Competencies:

• Emerging Technology Monitoring
• Information Technology Architecture
• Internal & External IT Environment
• IT Applications
• IT Knowledge

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Job Description

• To clarify business requirements, documenting associated user stories and acceptance criteria, through in-work collaboration with business stakeholders, cross functional teams and product owners contributing to the accurate and effective end-to-end delivery of expectations. To assume the role of scrum master within the Feature team if required

Qualifications

Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required
Experience & Software Design
Technology
5-7 years

• Good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams

5-7 years

• Proven experience in requirements elicitation, gathering, documentation and management and analysing business needs and provide solutions, working in an agile environment.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Embracing Change
• Exploring Possibilities
• Inviting Feedback

Technical Competencies:

• IT Business Analysis/ Feature Analysis
• IT Knowledge
• Requirements Gathering and Management
• Research & Information Gathering
• Stakeholder Management (IT)

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Job Description

• The main purpose of this role is to monitor Market risk for countries of responsibility to ensure managed within risk appetite. Also to ensure complete accurate and relevant risk reporting. In order to do this optimum use must be made of front office and reporting technologies, which also entails project work to drive the business forward.

Qualifications

Type of Qualification: Postgraduate Degree
Field of Study: Quantitative Finance / Actuarial Sciences / Finance Engineering / Financial Mathematics
Experience Required

• 1-3 years experience and knowledge of fixed income and forex Global Markets Products.
• 1-3 years experience Market Risk Management experience (Forex, Money Markets and Fixed Income).

Additional Information

Behavioural Competencies:

• Checking Things
• Conveying Self-Confidence
• Developing Expertise
• Examining Information
• Following Procedures

Technical Competencies:

• Data Analysis
• Data Integrity
• Documenting
• Knowledge Classification
• Statistical and Mathematical Analysis

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Job Description

• Support the measurement of counterparty credit risk and country risk on derivatives products across all asset classes on a daily basis. This measurement relies mainly on Monte-Carlo simulation of the market variables and pricing of the deals traded by Standard Bank with its counterparts at future dates using the simulated underlying prices.

Qualifications

Type of Qualification: Postgraduate Degree
Field of Study: Quantitative Finance / Actuarial Sciences / Finance Engineering / Financial Mathematics
Experience Required

• 0-5 years experience in measurement and management of counterparty credit risk exposure.
• 0-5 years experience and understanding of pricing of derivative products across multiple asset classes, an understanding of stochastic processes used in the modelling of risk drivers underlying the derivative valuation, fair understanding of basic coding, communication to various stakeholders
• 0-5 years experience in financial and derivative market products, quantitative modelling and problem solving

Additional Information

Behavioural Competencies:

• Checking Things
• Conveying Self-Confidence
• Developing Expertise
• Examining Information
• Following Procedures

Technical Competencies:

• Data Analysis
• Data Integrity
• Documenting
• Knowledge Classification
• Statistical and Mathematical Analysis