Jobs at The Capital Hotels, Apartments & Resorts

Description:

• The Barman is responsible for accurately mixing and serving alcoholic, non-alcoholic and coffee products to guests and service staff in a friendly, fast and efficient manner. The position is primarily concerned with two main functional activities:  front of house and stock.

Minimum Requirements:

• Matric
• 1 – 2 Year Barman experience
• Good all round bar skills including being able to make cocktails and specialised drinks
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Well versed in an HMS system (Protel advantageous)
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills

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Description:

• The F&B Supervisor is responsible for supervising and coordinating the daily activities for the Restaurant, Bar/s, Room Service, Conferencing and Functions at the Hotel. The position is primarily concerned with two main functional activities:  supervision and front of house. The F&B Supervisor is second-in-charge to the F&B Manager and takes charge and runs the F&B operations in the absence of the F&B Manager.

Minimum Requirements:

• Matric
• Hospitality Qualification or Similar
• 1 – 2 Years proven Food and Beverage Supervisory experience
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Friendly, courteous and service-orientated
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

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Description:

• The Talent Manager will be responsible for the full 360 recruitment cycle from sourcing potential candidates, interviewing potential candidates and managing the onboarding of new employees for both Gauteng and Mbombela. Working hand-in-hand with the hiring managers of various properties to fill vacancies as soon as possible with the best suitable candidates across group.
• This is an exciting and challenging role, the successful candidate needs to be flexible and adaptable to change as this is a big part of our business and company culture.

 Minimum Requirements:

• Martic
• 1 Year+ Recruitment experience essential
• Formal Training or certification in talent acquisition or recruitment advantageous
• Talent Acquisition / Recruitment within the Hospitality or Tourism Industry advantageous
• Strong understanding of recruitment processes and best practices.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with candidates and hiring managers.
• Proficiency in using applicant tracking systems (ATS) and other recruitment tools.
• Strong organisational and time management skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Great attention to detail
• Presentable and well spoken
• Self Motivated

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Description:

• Channel Administrator is responsible for assisting the Channel Manager  in maintaining the Electronic Channels and to assist the revenue Manager with both strategic and tactical initiatives related to revenue maximization. Manage and maintain reservation controls and procedures.

Minimum Requirements:

• Matric
• Hotel management diploma or equivalent
• 2 - 3 Years previous Channel Management experience essential
• System conflict management experience
• Experience with SiteMinder; OTA management experience
• Knowledge on Rate loading and various booking engines
• OTA Content management experience
• Protel PMS experience advantageous
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Ability to work as part of a team, as well as independently
• Huge emphasis on staff training and development
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Key Performance Areas:

• Manage and maintain group and transient inventory controls
• Develop, monitor, and adjust sales and pricing strategies
• Maintain distribution channel data integrity.
• Excellent interpersonal and communication skills and the ability to work well with co-workers and the public.
• Ensure that all systems are maintained including, Electronic channels, Third Party Extranets and GDS.
• In general, perform any other duties that might be requested by the Revenue Manager, Chief of Operations or Managing Director.
• Perform channel management service for the Hotel Group.
• Lead the Central Reservations Team, providing direction on channel management best practices, PMS/CRS/External Yield systems best practices, third party channel best practices.
• Creates and manages the training program of PMS/CRS/External Yield systems/Electronic Channels/Online Channels.

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Description:

• The Sous Chef is responsible for assisting the Executive Chef and Executive Sous Chef with all food production in the restaurant, conferences and banqueting, room service and any other food outlets.  This includes developing and costing menus, orders and recipe development, while maintaining the highest professional food quality and sanitation standards. The Sous Chef assumes a position of Second-In-Charge when the Executive Sous Chef is not present, and takes charge of the Kitchen and its operation in the absence of the Executive Sous Chef.  The position is primarily concerned with three main functional activities: supervision, food production and administration.

Minimum Requirements:

• Matric
• Culinary Arts Diploma or similar
• Previous experience as a Sous Chef in a 4/5-star hotel
• Previous Restaurant experience advantageous
• A’la Carte and Banqueting experience essential
• Hands-on Problem-Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills and ability to delegate effectively
• Think creatively
• Apply professional, product or technical expertise

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Description:

• The Handyman ensures a smooth and consistent resolution to maintenance issues logged during a shift and via verbal instructions. Areas of responsibility include: Security, Pools, Grounds, Hotel Rooms and any other area of the Hotel. The role will include general DIY and maintenance including basic carpentry, plumbing, painting and decorating.

Minimum Requirements:

• Matric
• 1 – 2 Year previous Handyman/Maintenance experience
• Additional qualifications within the field advantageous (Salary Dependent)
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Ability to run with multiple tasks/jobs at once

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Description

• To take full and sole responsibility for the profitable operation of the property, including the employees, and effective and efficient services to all guests by overseeing all aspects of the Management of the Property in accordance with the SOP’s, including maximization of financial performance, guest satisfaction and staff development.

Minimum Requirements:

• Matric
• Hotel Management Diploma or equivalent essential
• Qualification in Business, Finance, Management or Economics beneficial
• Hands on Problem Solving approach and the ability to remain calm under pressure
• 2 - 3 Years previous Head of Department experience of 4* or 5* Property
• Previous Rooms Division Management experience or Deputy General Manager required
• Good understanding of Full Hotel operation including Revenue Management
• Experience in Hotel management software and Point of sale software
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills