Jobs at WeBuyCars

Duties and Responsibilities:

• Assist with various admin relating duties and responsibilities regarding buying of vehicles
• Responsible for all sign-ups, contract signing etc. 

Further requirements:

• Preferably reside in the Mbombela area
• Grade 12 
• Fully bilingual in English and Afrikaans
• Excellent attention to detail
• Strong Admin skills  
• Previous admin or automotive experience welcome

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• This role requires meticulous attention to detail, a drive to reach targets, and requires an energetic, dynamic, honest, loyal, and hard-working personality.
• We expect excellent customer service, accurate vehicle inspections and accurate appraisals from our esteemed used-vehicle Buyers, to purchase quality vehicles at the right price!

Duties and Responsibilities:

• Achieve Budgeted Volume and Gross Margin Targets
• Accurate Vehicle Appraisals
• Ensure Proper On-Site Vehicle Inspections
• Purchase Vehicles at The Right Price

Further requirements:

• Preferably reside in Oudtshoorn or surrounding area
• Preferably between the Ages Of 23 - 40
• Grade 12 Plus A Minimum Of 4 Years Work Experience
• Strong Negotiation Skills
• Excellent attention to detail
• Strong Admin and Technical Skills
• Excellent Communication Skills

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• This role requires meticulous attention to detail, a drive to reach targets, and requires an energetic, dynamic, honest, loyal, and hard-working personality.
• We expect excellent customer service, accurate vehicle inspections and accurate appraisals from our esteemed used-vehicle Buyers, to purchase quality vehicles at the right price!

Duties and Responsibilities:

• Achieve Budgeted Volume and Gross Margin Targets
• Accurate Vehicle Appraisals
• Ensure Proper On-Site Vehicle Inspections
• Purchase Vehicles at The Right Price

Further requirements:

• Preferably reside in Groblersdal or surrounding area
• Preferably between the Ages Of 23 - 40
• Grade 12 Plus A Minimum Of 4 Years Work Experience
• Strong Negotiation Skills
• Excellent attention to detail
• Strong Admin and Technical Skills
• Excellent Communication Skills

Closing Date 15 September 2023

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Duties and Responsibilities:

• Customer relationship building management
• Provide customers with product and service information
• Problem solving tasks during shift
• Handle and take full responsibility for customer related queries

Key Competencies and Skills

• Strong verbal and written communication skills
• Listening skills
• Problem analysis and problem solving
• Customer service orientation
• Team work
• Stress tolerance

Further requirements:

• Grade 12 
• Fully bilingual in English and Afrikaans
• Minimum 2 years experience in a Call Centre

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Daily Workshop bookings

• Managing all repair vehicle bookings in workshop
• Liaising with Workshop Foreman on work in progress
• Managing awaiting part dates and ETA’s
• Liaising with Operations Managers on workshop work in progress

 Job Cards

• Opening and closing job cards
• Assigning job cards
• Technician clocking on job cards
• Checking all detail on job card is correct with vehicle stock number etc.

 Create Estimates

• Getting prices for parts and engineering
• Creating estimates on Evolve system
• Sending estimates to Head of Department for Approval
• Making orders for suppliers once estimate is approved by HOD.
• Obtaining invoices from suppliers

 Parts ordering and Sourcing

• Obtaining prices for new and second hand parts
• Arrange logistics for parts sourced
• Exchange wrong parts
• Arrange credit notes for parts
• Arrange engineering and obtain costs
• Bringing parts in to stock
• Assigning parts location in stock room
• Liaising with the logistics department and ensuring that goods are dispatched on time.

 Vehicle Invoicing:

• Ensuring that information details are kept up-to-date.
• Creating and sending invoices and statements to suppliers.
• Checking the data input to ensure the accuracy of the final bill.
• Tracking payments and ensuring that the cash flow into the company is buoyant.
• Reporting issues or irregularities to the head of the department.
• Fixing billing errors by issuing debit and credit memos.
• Recovering outstanding debtors.
• Handling supplier account queries.
• Initiating new procedures for billing.

 Payments

• Arrange all payments to suppliers and engineering
• Liaise with Finance department on all outstanding payments and Invoices
• Arrange payment requisitions
• Arrange order fuel slips for test driving vehicles
• Arrange payment for Special Tools and sundries

 Fleet vehicles

• Manage fleet bookings for service and repairs
• Make sure we have parts on hand for all fleet vehicle services
• Liaise with Logistics Manager on fleet ETA’s and loan vehicles
• Obtain estimates for fleet vehicle repairs or unforeseen faults
• Liaise with service technician on work in progress on fleet vehicles

Vehicle Transport

• Arrange inter- Branch Transport for repair vehicles
• Arrange transport for engine parts from and to engineering
• Manage in transit vehicle report and give feedback
• Liaise with Operations Manager on vehicle arrival

 Stock Take

• Carry out monthly part stock take
• Carry out monthly special tool and equipment stock take
• Bring all service and repair parts in to stock
• Book all service and repair parts out of stock
• Allocate and tag all second hand parts in bin locations

 Reports

• Give weekly feedback report on work in progress and awaiting parts
• Give monthly feedback report on stock take
• Give weekly and if needed daily report on workshop productivity and efficiency
• Update technician productivity and efficiency daily on notice board
• Update daily booking sheet on notice board

 Technician KPI’s

• Make sure technicians’ clock on and off on job card using evolve and electronic clocking.
• Make sure technician completes job card after every vehicle is repaired
• Make sure technician clocking times are correct as per Autodata
• Pre print booked job cards for the next day and make sure the vehicle details are correct

 Requirements:

• Valid driver’s license
• Automotive Trade Certificate - Mechanic (Added Advantage) 

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Duties & Responsibilities:

• Basic Invoicing
• Assist walk-in clients & dealers
• Maintain office systems
• Assist Vehicle Sales Personnel with admin documentation
• Assist Vehicle Buying Personnel with admin documentation 
• Serve as a liaison between the branch and Head office
• Manage the maintenance and organization of office equipment and supplies
• Monthly reporting, etc.
• Knowledge of how the Vehicle industry works (and the terminology used)

Skills:

• Fully bilingual 
• Strong organizational skills with fine attention to detail
• Excellent Customer Service skills
• Be organized and able to take direction under authority
• Excellent Listening skills
• Excellent telephone etiquette 
• Strong personality that can manage heavy workloads 
• Positive attitude
• Must be able to delegate and manage people successfully

Further Requirements:

• Must preferably reside in Germiston or surrounding area
• Must have at least 3 years’ experience in a similar role
• Must have previous team leader experience
• Must have own transport and valid driver’s license
• Minimum education: Diploma/Degree
• No criminal record
• Contactable references and accurate history
• Available as soon as possible