Jobs Available at Ares Holdings

Responsibilities:

Customer Service & Sales

• Acknowledge every customer within 30 seconds
• Deliver excellent customer service to every customer
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
• Close the sale & secure add on sales
• Monitor your daily sales against your individual budget every few hours.

Inventory

• Replenish footwear, apparel, and accessories from the storeroom daily
• Minimizing shrinkage by zoning the store, acknowledge customers, and following the store changing room policy
• Ensure stock entries in the POS systems are accurate
• Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders.

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
• Assist the manager with open and closing the store.

Training

• Your training is your responsibility
• Ensure you are allocated a buddy initially & that you learn from them
• You must attend quarterly training sessions & complete the assessments
• Ensure you receive monthly feedback from your manager
• Set up a monthly meeting with your store manager to discuss your progress through the Hey Dude rookie pack
• These are essential as they will determine your eligibility for promotions

Merchandising

• Observe the store & maintain stock presentation in accordance with the store standards
• Ensure sizes are replenished
• Assist the team to change the windows/ Mannequin’s fortnightly
• Ensure POS materials are stored in the area to avoid damage.

Why work for us:

• Fast growing and well-established brand
• Extensive growth opportunities within
• Company upskills employees and provide training opportunities

Requirements

• Grade 12 or Equivalent
• 1 year of customers services experience minimum
• Crocs product knowledge advantageous
• Able to work flexible shifts

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Key Responsibilities:

Project Coordination:

• Assist in the planning, initiation, and management of all Ares projects.
• Coordinate project activities, resources, and information.
• Ensure project documentation is complete, current, and stored appropriately.

Stakeholder Communication:

• Serve as a point of contact for project stakeholders.
• Facilitate communication between project team members and stakeholders.
• Prepare and distribute regular project status reports.

Scheduling and Resource Management:

• Develop and maintain detailed project schedules.
• Assist in resource allocation and management.
• Track project deliverables and ensure timely completion.

Risk and Issue Management:

• Identify potential project risks and issues.
• Assist in the development and implementation of mitigation strategies.
• Monitor and report on project risks and issues.

Quality Assurance:

• Ensure projects adhere to quality standards.
• Assist in the preparation and execution of project testing and validation.
• Conduct post-project evaluations and identify areas for improvement.

Administrative Support:

• Organize and facilitate project meetings, including preparing agendas and taking minutes.
• Maintain project management tools and systems.
• Support the preparation of project proposals and presentations.

Qualifications:

• Education: Bachelor’s degree in Project Management, Information Technology, Business Administration, or a related field.
• Certifications: PRINCE2 Foundation or Practitioner, or PMI certification (e.g., CAPM, PMP).

Experience:

• Minimum of 2-4 years of experience in project management, preferably within the retail sector.
• Experience with IT business systems and integrations.

Technical Skills:

• Proficiency in project management software (e.g., monday.com, MS Project).
• Basic understanding of supply chain, systems architecture, and system integration principles.
• Strong documentation, critical path, and process mapping skills

Soft Skills:

• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Change management skills.
• Problem-solving mindset and attention to detail.
• Ability to work collaboratively in a team environment.

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Key Responsibilities

Planning Strategy:

• Understand the business strategy and assist in developing product strategies by channel, as well as range building in line with the business vision.
• Develop an integrated planning process that deals with customer demand, upselling opportunities in high demand end uses, EOL & stock to management in accordance with budgeted guidance (OTB), to consume against future seasons.
• Evaluate customer sell through data for forecasting purposes and to support recommendations for range decisions.
• Formulate a forward-looking sales plan by account.

Operational Partnerships (Retail, marketing, ecommerce, Logistics, IT):

• Assist buying department with information needed for the buying process.
• Ensure that buy-plans are well detailed and clearly understood by team members and relevant stakeholders.
• Build relationships with the stores to ensure regular sell through feedback and in turn help them manage optimum stock levels in store to maximise sales.
• Manage merchandise, supply chain and logistics aspects.

Reporting and Analytics

• Assist in the mapping and architecture of the IT system for order management, logistical support, planning, point of sale, order tracking and Bl tools etc.
• Develop and continually evaluate all reports in order to establish sales history, seasonal sales analysis, aged inventory & liquidation plans etc.
• Develop management reports indicating attainment to target, margins and EOL status
• Develop an accurate ATS document to be refreshed on a weekly basis.
• Create business dashboards highlighting business opportunities as well as risks.

Qualifications and Skills:

• Degree in Retail, Business or any other related field
• 3+ years’ experience in merchandise planning in a retail environment
• Strategic agility and able to articulate a vision and purpose.
• Advanced Excel skills