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Food & Beverages Manufacturing Sector Education and Training Authority's (FoodBev Manufacturing SETA) function is to promote, facilitate and incentive skills development in the Food and Beverage Manufacturing Sector. FoodBev SETA is one of 21 Sector Education and Training Authorities (SETAs) across the economy mandated to put the National Skills Development Strategy (NSDS) into practice.
Oversee the implementation of operational, Annual Performance Plan (APP), Management, Board and Chamber Committee decisions
- Analyse qualitative and quantitative data required to inform strategic QA plans within the organization as well as outside
- Develop the QA department strategic, business, APP, operational plans and budget
- Compile and implement QA strategy, implementation plan and budget
- Manage QA budget
- Report on QA projects, and activities
- Manage, monitor, control and evaluate QA department implementation plans
- Analyse the SETA 5-year APP, internal and external audit reports, Board and Chamber Committee decisions to develop an operational plan.
- Analyse management reports, board minutes and chamber committee meeting minutes for the purposes of implementation and compliance.
- Ensure the implementation of decisions.
- Participate in the implementation & review of the SETA strategic and operational plans including the annual performance plan (APP)
- Prepare terms of reference for goods and services required by QA department and ensure all invoices are submitted for payment
- Assist the CEO in the compilation of the Annual report
- Manage Annual DHET statistical and compliance reporting
- Ensure compliance with laws, regulations and policies and procedures.
- Support and participate in financial and performance audits.
- Answer calls professionally and direct calls accurately the first time around.
Manage QA policies, processes and best-practices
- Participate in and contribute to monitoring and reporting of special projects, task teams and committee outcomes
- Develop and review QA policies, guidelines, procedures and processes.
- Forster and monitor policy compliance by QA department.
- Draft QA SOPs in line with FBS requirements
- Liaise with internal and external auditors in line with FBS requirements.
- Ensure implementation of audits recommendations
- Participate in the development of strategic operation risks and fraud risk register.
- Implement control improvement plans in line agreed timelines as indicated in the risk registers
Lead, oversee and control QA systems and databases functioning and effectiveness
- Design, implement, monitor, and update a Quality Management System for QA
- Monitor and ensure integrity of QA databases
- Monitor the maintenance a leaner management system
- Monitor the compatibility and compliance in terms of National Record Database (NLRD) administered by SAQA
- Oversee the assessment and approval of QA systems capability enhancement needs
- Lead the implementation of QA policies, guidelines, procedures and processes.
Manage QA stakeholder relations and capacity building
- Ensure continuous compliance to relevant Acts and stakeholders in the SETA/ DHET as well as Quality assuring bodies
- Engage and build SETA/Stakeholder relationships to establish, maintain and oversee QA strategic partnerships and relations
- Evaluate, approve and drive QA promotion, capacity building and advocacy campaigns
- Monitor, assist with and ensure that QA queries are resolved timeously and request attended to.
- Resolve stakeholder escalations in line with FoodBev SETA customer service charter
Oversee Skills Development provider, assessment centers, accreditation, recommendations and approvals
- Ensure continuous quality improvement of education and training through the accreditation, monitoring, auditing and moderation of training by public and private providers and support provider development
- Undertake capacity building interventions for accreditation providers to meet QCTO and FBS accreditation requirements.
- Monitor provider site evaluations (external moderations)
- Monitor and ensure sector provider certification or recommendations
- Monitor and ensure FoodBev training provider performance and compliance
- Monitor and ensure learner completion
Manage constituent sector ETD practitioners, (assessors, moderators)
- Oversee, monitor and ensure sector assessors and moderators’ registration, including maintaining and updating the database of moderators and assessors.
- Oversee the compliance by ETD practitioners to QCTO and FBS policies and requirements
- Report on AQPs performance.
Oversee learner achievements verification, moderation and certification
- Oversee, monitor and manage learner achievement submissions and compliance checking
- Oversee, monitor and manage learner achievements and ensure that external moderation requests are attended to and prepare reports for submission and verification.
- Contribute to the updating of commitment register with extension requests and terminations
- Oversee and ensure that the required termination documents are received from the Skills Development Provider through external moderations
- Ensure that all compliant interval and exit moderations are ready for reporting and are timeously submitted to responsible departments or units for payments processing to meet 30 days payment timeline.
- Oversee learner and skills development provider complaints and appeals resolution processes.
Risk, Audit and Compliance
- Review, identify, assess, prioritise, and monitor risks within the area of responsibility, and implement appropriate controls in line with the approved Risk Register to mitigate identified risks.
- Track and resolve audit findings within the prescribed timeframes, ensuring accountability and continuous improvement.
- Ensure full compliance with relevant legislation, regulations, policies, and procedures, including the timely updating and submission of compliance tools such as the PFMA compliance checklist.
- Manage, monitor, and report on compliance with applicable regulatory frameworks monthly, highlighting key developments, gaps, and mitigation actions.
- Oversee the effective management of business and operational risks, resources, and business continuity strategies to ensure resilience and sustainability.
- Serve as the designated Risk Champion, promoting a culture of risk awareness and ensuring integration of risk management practices across departmental operations.
Financial Management
- Compile and manage the unit's annual budget, ensuring alignment with organisational priorities and strategic objectives.
- Oversee and control project budgets to prevent overspending or underspending, ensuring all expenditures are compliant with contractual terms and stakeholder agreements.
- Oversee review and submission of external moderation reports/verification reports to enable accurate and compliant grant payments.
- Assist in the cleanup and maintenance of the Commitment Register, ensuring accurate and up-to-date financial commitments are recorded.
People / Staff Management
- Guide, lead and direct staff to be able to achieve objectives set for them
- Monitor and manage staff performance within the division in compliance with the Performance Management policy and processes
- Ensure achievement of departmental goals and targets.
- Coach and mentor staff as appropriate to improve performance
- Implement sound labour practices within the approved FoodBev SETA conditions of service
- Ensure the implementation and adherence of the human resources policies, procedures and practices within the department
- Ensure that the values of FBS are understood and implemented
Reporting
- Draft monthly and quarterly reports in line with FBS standards and procedures.
- Coordinate the submission of information required for reporting purposes including ad hoc reports.
Requirements
Qualifying Criteria
- An Honours Degree in Education & Training, Social Science, Business, Development Studies, Public Administration or ETD practices or equivalent.
- Qualification as an Assessor and Moderator or equivalent
- Driver’s License
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Management of the Learning programme
- Manage the administration process of Mandatory Grants, Discretionary Grants, and special projects.
- Build stakeholder capacity by providing guidance on grant funding criteria and requirements.
- Manage the approval and contracting processes for grant allocations, ensuring alignment with relevant policies.
- Ensure compliance with contractual obligations between the FoodBev Manufacturing SETA and stakeholders.
- Manage learner registration and completion processes across departmental functions, ensuring audit and reporting documentation is accurate and up to date.
- Monitor implementation of learning programmes by checking whether activities and milestones are achieved through the implementation plan and that there is compliance to FBS’s requirements.
- Verify the accuracy and completeness of data captured in the Management Information System (MIS).
- Ensure grant payments are contractually aligned and processed timeously to support effective delivery of learning programmes.
- Compile monthly and quarterly performance reports for approval by the Senior Manager.
- Monitor implementation of learning programmes, ensuring milestones are achieved and compliance with FoodBev SETA (FBS) standards is maintained.
- Prepare audit evidence and respond to audit findings related to learning programmes.
- Deliver timely and accurate services to stakeholders.
- Provide ad hoc reports on learning programmes as requested by external stakeholders.
- Implement and maintain systems for tracking, storing, and securing programme records.
Discretionary Grant / Mandatory Grant Applications
- Review the Grant Funding Policy annually and submit for approval.
- Develop and implement Standard Operating Procedures (SOPs) for learning programmes, in line with Grant Regulations and DHET requirements.
- Draft and issue notices regarding the opening of grant funding windows; communicate the availability of grants to stakeholders, where applicable.
- Conduct capacity-building workshops to outline criteria and requirements for grant applications.
- Manage and oversee the performance of service providers responsible for evaluating grant applications, where applicable.
- Participate in grant evaluation committees as the FoodBev SETA grant funding policy and procedures
- Oversee the administration of learning programme grant applications submitted by stakeholders and facilitate their revie and approval by relevant committees.
- Manage the contracting process for grant allocations and ensure commitments are recorded in the Commitment Register (CR).
- Verify and process payment packs prior to submission for final approval by the Senior Manager.
- Oversee follow-ups with companies to ensure timely creation and approval of grant claims.
- Ensure payments for compliant deliverables are processed and released within 30 days.
- Manage learner terminations and facilitate grant recovery for those who discontinue their programmes.
- Confirm with the Senior Manager that learning programme development initiatives are aligned with the Sector Skills Plan (SSP) and national strategic priorities before proceeding with design and implementation.
- Report quarterly to the Senior Manager on progress toward annual performance targets and strategic objectives.
- Report to the Manager on the achievement of learning programme objectives.
- Develop and implement learner enrolment forms/templates in accordance with Grant Regulations and DHET requirements.
Special Projects
- Support the Senior Manager in the development and implementation of the organisation’s special projects strategy.
- Implement special project processes and procedures in accordance with the Grant Funding Policy.
- Oversee the implementation of special projects, ensuring alignment with organisational planning, the SETA funding model, and the Commitment Register.
- Conduct quality assurance and prepare reports on all approved special projects.
- Ensure effective management and administration of partnerships and special projects in compliance with SETA policies and signed Memoranda of Agreement (MoAs), in consultation with the Senior Manager.
- Monitor project progress through monthly meetings with the Senior Manager and project teams, providing updates on achievements and mitigated risks.
Preparation of Reports
- Assist and provide inputs in the development of the Strategic Plan, Annual Performance Plan and Operational plan and ensuring progress against the approved annual targets
- Compile monthly and quarterly reports on learning programme for approval by Senior Manager.
- Provides reasons to Senior Manager for non-achievement or over-achievement of the Annual Performance Plan targets.
Operations Management and Statutory Compliance
- Contribute to the formulation and refinement of the Business Unit’s Operational Plans and performance targets, ensuring alignment with the overarching FBS Strategic Plan and institutional priorities.
- Participate in the development, standardisation, and implementation of departmental processes and procedures in strict accordance with applicable legislative frameworks, regulatory requirements, and sectoral mandates.
- Provide strategic oversight of external stakeholder engagement activities within the department, ensuring sustained collaboration, service delivery excellence, and compliance with contractual obligations.
- Direct and monitor the establishment, implementation, and continuous improvement of internal Service Level Agreements (SLAs), ensuring clarity of expectations, accountability, and performance metrics across interdepartmental functions.
- Ensure robust departmental compliance with all relevant legislation, regulatory instruments, audit findings, and internal governance frameworks, including FBS policies, standard operating procedures, and risk mitigation protocols.
- Uphold and actively promote adherence to statutory prescripts, the Code of Conduct, and institutional ethical standards; ensure the systematic application and continuous enhancement of standardised quality assurance practices and procedural benchmarks.
- Execute any additional, relevant tasks and responsibilities delegated by executive leadership, ensuring responsiveness, agility, and alignment with organisational goals.
Risk, Compliance, and Audit Management
- Review, identify, assess, prioritise, and monitor risks within the area of responsibility, and implement appropriate controls in line with the approved Risk Register to mitigate identified risks.
- Track and resolve audit findings within the prescribed timeframes, ensuring accountability and continuous improvement.
- Ensure full compliance with relevant legislation, regulations, policies, and procedures, including the timely updating and submission of compliance tools such as the PFMA compliance checklist.
- Manage, monitor, and report on compliance with applicable regulatory frameworks on a monthly basis, highlighting key developments, gaps, and mitigation actions.
- Oversee the effective management of business and operational risks, resources, and business continuity strategies to ensure resilience and sustainability.
- Serve as the designated Risk Champion, promoting a culture of risk awareness and ensuring integration of risk management practices across departmental operations.
Financial Management
- Compile and manage the unit's annual budget, ensuring alignment with organisational priorities and strategic objectives.
- Oversee and control project budgets to prevent overspending or underspending, ensuring all expenditures are compliant with contractual terms and stakeholder agreements
- Review grant payment requests to ensure accuracy, timeliness, and compliance with organisational policies and payment terms.
- Assist in the cleanup and maintenance of the Commitment Register, ensuring accurate and up- to-date financial commitments are recorded.
People / Staff Management
- Provide leadership, direction, and guidance to staff to ensure the successful achievement of individual and departmental objectives.
- Monitor and manage staff performance in line with the organisation’s Performance Management Policy and processes.
- Drive the achievement of departmental goals and performance targets through effective planning and team collaboration.
- Coach and mentor team members to enhance skills, address performance gaps, and support professional growth.
- Apply sound labour practices in accordance with the approved FBS Conditions of Service.
- Ensure consistent implementation and compliance with Human Resources policies, procedures, and best practices within the department.
- Promote and embed FBS values across all team activities and interactions.
Requirements
Qualifying Criteria
- A Degree in Business Administration or equivalent to the field of study.
- An Honors Degree or equivalent in the relevant field of study will be an added advantage.
- 5 years’ experience working within a Public Sector environment of which 3 years should be at a Coordinator/Specialist/Supervisory level.
- Experience in the SETA environment will be an added advantage