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  • Posted: Mar 14, 2024
    Deadline: Not specified
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    RELX is a global provider of information and analytics for professional and business customers across industries. We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships wit...
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    Paralegal I - South Africa

    About the Role

    • In this role, you will be helping to provide legal practical guidance and market insight.
    • You will be reviewing documents, undertaking legal research, drafting content, and contributing to the smooth running of the LexisAsk and current awareness service. Please note that this is a contract role up to the end of December with possibility of extension.

    Responsibilities

    • Reviewing new and existing content for quality and legal accuracy, and making recommendations for process improvements
    • Monitoring of developments and inputting information to maintain trackers of consultations, cases and dates
    • Drafting practical guidance content (e.g. FAQs, practice notes, precedents, trackers, checklists, trackers etc.)
    • Collaborating with external authors regarding externally written content
    • Arranging and taking notes at Editorial Board and other meetings and liaising with attendees where required
    • Conducting legal research and liaising with subject matter experts within the Practical Guidance practice area teams
    • Drafting replies to queries from customers within a specified response time
    • Applying taxonomy to news items consistently and accurately
    • Supporting the development and implementation of initiatives to grow and improve the current awareness offering

    Requirements

    • Have a degree in Law, or equivalent experience
    • Demonstrate an eye for detail and a quality oriented focus. Be able to demonstrate excellent research and writing skills
    • Have a good understanding of legal issues, procedures and content types
    • Be able to think creatively, handle multiple tasks simultaneously and work to strict deadlines
    • Be able to communicate influentially and effectively to a range of audiences, including senior stakeholders
    • Be a natural, innovative problem solver, able to collaborate with your team to resolve issues
    • Have an understanding of, and willingness to use, social media and new technology

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    Ireland - Paralegal I

    About the Role

    • A fantastic opportunity has arisen for a talented paralegal to join the LexisNexis Paralegal Hub, in a contract role (until the end of December with possibility of extension), to help contribute towards the development of Irish practical guidance across a range of practice areas, namely Dispute Resolution, Employment, Property, Construction, Banking & Financial Services, Commercial and Corporate law for  Lexis+® Ireland, LexisNexis online practical guidance and research product for Irish lawyers and legal professionals. There are two main components of the LexisNexis offering which this role will contribute to:
    • Core content in  Lexis+® Ireland—Lexis+® Ireland provides legal practical guidance and market insight which a busy front-line practitioner can read and digest quickly and easily. It is presented in a range of different content types including Practice Notes, precedents, checklists and flowcharts.
    • Current awareness service—via our current awareness service, we provide legal updates and analysis for Lexis+® Ireland. We cover legal and regulatory stories and provide insight into how they could impact lawyers and their clients. Information is published online and sent to customers via a range of different email alerts.

    Responsibilities:

    • Core content
    • Working closely with the Lexis+® Ireland teams and the Commissioning team to commission and draft practical guidance.

    This work will include:

    • reviewing new and existing content for quality and legal accuracy
    • monitoring of developments and inputting information to maintain trackers of consultations, cases and dates
    • drafting practical guidance content (eg practice notes, precedents, trackers, checklists, news and Q&As)
    • collaborating with external authors regarding externally written content
    • having input into the development of technical solutions with our product teams, to ensure that we are delivering guidance research, and current awareness in the most efficient way possible
    • conduct testing of the online platform and assist in amending online legal content, as required
    • participate in internal feedback activities regarding functionality of the online platform
    • support work on feature development for the online legal platform
    • Current awareness
    • Helping to deliver our current awareness offering by:
    • ensuring all news items are written to a high standard and edited and checked for accuracy, grammar, punctuation, clarity, flow, style, and news value
    • applying taxonomy to news items consistently and accurately
    • checking and proofing of content before publication, addressing and resolving publishing issues and making recommendations for process improvements
    • supporting the development and implementation of initiatives to grow and improve the current awareness offering of Lexis+® Ireland

    Key competencies:

    Academic qualifications and skills

    • Excellent academic qualifications and legal research and writing skills. Demonstrates an interest for, and some knowledge/experience of law and practice

    Customer focus

    • Keen to understand customer needs and implement customer feedback

    Compelling communication

    • Clearly and succinctly conveys knowledge and information. Writes in plain English in an accurate and focused way that is appropriate for online content and the audience.

    Manages work and prioritises

    • Effectively manages own time and resources to ensure that work is completed efficiently. Achieves through prioritising, managing and leveraging resources, scheduling and maintaining focus.

    Contributes to team success

    • Actively contributes to the success of the LexisPSL Hub and the LexisPSL teams and the overall objectives for the practice areas.
    • Collaboration & influencing
    • Works effectively and co-operatively with others; establishes and maintains good working relationships. Builds trust, works diplomatically, demonstrates sensitivity to others whilst when necessary persuading or presenting compelling arguments for change or improvement.
    • Continuous learning
    • Takes responsibility for developing own knowledge and skill, putting new knowledge and understanding to practical use on the job.

    Key Skills Required:

    •  Law degree/GDL/LPC/BTC
    • Excellent academic qualifications and legal research and writing skills
    • Passionate about a career in the practice areas mentioned above
    • Good understanding of legal issues, procedures, and content types
    • Experience working in a legal environment, e.g. private practice/in-house or at the Bar (desirable)
    • Ability to prioritise work to ensure deadlines are met and stakeholder expectations are managed
    • Clear succinct writing style and ability to adapt to LexisNexis house style
    • Excellent organisational and time management skills
    • Understanding of, and willingness to use, social media and new technology

    go to method of application »

    Desktop Digital Experience Engineer - Durban

    About the Role

    • The Global Desktop Engineer position is responsible for working cross-functionally with other technical teams to troubleshoot issues, support projects and design solutions and maintain the Desktop environment for LexisNexis and RELX Corporate users. This role will be responsible for  
    • Strong technical aptitude and desire to learn emerging skills and technology areas to strategically keep us in a position to take advantage of innovations.  
    • Focus on staying on the front edge of new technologies, evaluating, proving and deploying innovative solutions that drive business outcomes that align with our organizational goals. 
    • You have the ability to coordinate work across IT support teams.  
    • You have a heavy focus on supporting customers and taking ownership of issues to ensure that the issue is recovered and customer impact is mitigated. 
    • You have strong communication skills. 
    • You can explain technical topics to a non-technical audience  
    • You are motivated and driven.  Always up for a challenge and looking for new ways to invent and simplify. 

    Responsibilities: 

    • Position provides monitoring, troubleshooting, recovery, and problem escalation in a multi-platform desktop environment. 
    • Leveraging the ServiceNow ticketing systems, a successful candidate will manage and resolve reported issues, and provide escalation to US Based Desktop Engineers for critical out of hours issues.  
    • Implement monthly Desktop patching tasks, including creating associated changes and ensuring the changes are successful. 
    • Package applications to be deployed via Systems Center Configuration Manager or Endpoint Manager (Microsoft Intune). 
    • Collect and provide monthly reporting of key metrics.  
    • Provide support to Level 1, Level 2, and Level 3 end user compute support to maximize customer productivity. 
    • Collaborate across teams, find creative solutions to improve process, tooling, and training. 

    Requirements:

    • Prior experience and confidence in troubleshooting and repairing Windows 10 and Mac OS products. 
    • Experience performing patching for Windows security and McAfee 
    • Creates and deploys Application Packages for SCCM and Endpoint Manager (Microsoft Intune) 
    • Active Directory, MS Exchange, SCCM, JAMF administration  
    • Active directory group policy management and maintenance 
    • Image management and software deployments 
    • PowerShell and scripting experience. 
    • IOS / Android support 
    • Microsoft 365 administrative and application support. 
    • Experience in running and communicating metrics and reporting 
    • Support experience, knowledge and proficiency with use of Service Management tools for Incident, Problem and Change Management.  
    • Support experience utilizing various operational tools including, but not limited to ServiceNow, SCCM, Intune, McAfee, AWS, or Azure.  
    • Experience/interest in scripting/development (Python, PowerApps etc.) skills will present additional opportunity in this role. 
    • Experience/interest in data analytics (PowerBI) will present additional opportunity in this role. 
    • Experience/interest in Automation (RPA, PowerAutomate, etc.) skills will present additional opportunity in this role. 

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    Quality Test Engineer II - Johannesburg

    About the Role
     

    • As a Quality Test Engineer II, you will be responsible for enhancing QA methodology and ensuring compliance by working with management to improve quality and process standards that result in on-time and efficient delivery of systems.

    Responsibilities

    • ​Participate in process improvement and compliance to successfully and consistently deliver high-quality software products and services on time, on budget, and to specification, enabling flexibility to react quickly to changes in priorities or circumstances to meet the needs of the business. 
    • Participate in project reviews.
    • Cooperate in the enhancement of the methodologies employed for test planning and execution, defect tracking, and metric and status reporting.
    • Participate in continuous improvement initiatives and implementation of best practices.
    • Maintain framework for record retention in order to support internal and external IT audits.
    • Assist with process improvement and compliance to successfully and consistently deliver high-quality software products and services on a timely basis.
    • Work across teams to enhance quality functional testing by identifying and helping to implement initiatives that will improve capability and efficiency.

    Requirements

    • 1Yr+ of similar experience
    • Moderate knowledge of QA methodologies
    • Have a BS in Engineering/ Computer Science or a similar level of experience.
    • Knowledge of the software development process.
    • Attention to detail
    • Verbal skills — ability to communicate with both technical and nontechnical customers
    • Written skills/documentation.
    • Have the ability to develop and execute automated and performance testing.
    • Have the ability to identify and apply continuous improvement methods.

    go to method of application »

    Software Engineer II (Durban. Johannesburg, Port Elizabeth, Cape Town

    About the Role

    • As a Software Engineer, you'll perform moderately Challenging research, design, and software assignments. You'll be working on individual tasks and solving problems. You will design the program flow of individual pieces of code, effective coding and unit testing.

    Responsibilities

    • Interfacing with other personnel or team members to finalize requirements
    • Writing and reviewing portions of detailed specifications for the development of system components of moderate complexity
    • Working closely with other development team members to understand product requirements and translate them into software designs
    • Implementing development processes, coding best practices and code reviews
    • Operating in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders
    • Completing bug fixes, and resolving technical issues
    • Keeping abreast of new technology developments

    Requirements

    • Have solid Software Development experience
    • Have a BS degree in Engineering/Computer Science or equivalent experience
    • Be proficient in development languages, including C#, .Net, .Net Core, HTML, XML, SQL
    • Have an excellent understanding of data modelling principles, data manipulation languages and storage systems
    • Have the ability to work well with internal and external technology resources
    • Be familiar with industry best practices, such as code coverage
    • Have a good knowledge of software development methodologies (e.g., Agile, Waterfall)
    • Have good knowledge of test-driven development
    • Have excellent verbal and written communication skills

    go to method of application »

    Quality Test Analyst II - Durban

    About the Role

    • As a Quality Test Engineer II, you will be responsible for enhancing QA methodology and ensuring compliance by working with management to improve quality and process standards that result in on-time and efficient delivery of systems.

    Responsibilities

    • Participate in process improvement and compliance to successfully and consistently deliver high-quality software products and services on time, on budget, and to specification, enabling flexibility to react quickly to changes in priorities or circumstances to meet the needs of the business.
    • Participate in project reviews.
    • Cooperate in the enhancement of the methodologies employed for test planning and execution, defect tracking, and metric and status reporting.
    • Participate in continuous improvement initiatives and implementation of best practices.
    • Maintain framework for record retention in order to support internal and external IT audits.
    • Assist with process improvement and compliance to successfully and consistently deliver high-quality software products and services on a timely basis.
    • Work across teams to enhance quality functional testing by identifying and helping to implement initiatives that will improve capability and efficiency.

    Requirements

    • 1+ years of QA Test Analyst experience
    • BS Engineering/Computer Science or equivalent experience required
    • Moderate knowledge of QA methodologies.
    • Knowledge of process improvement.
    • Knowledge of the software development process.
    • Attention to detail.
    • Knowledge of QA testing methodologies.
    • Verbal skills — ability to communicate with both technical and nontechnical customers.
    • Written skills/documentation.
    • Basic project management skills.
    • Good time management skills.
    • Basic oral and written communication.

    go to method of application »

    Consulting/Principal Software Engineer

    Responsibilities

    • Acting as an acknowledged 'go to' person on coding and technical issues, for both internal and external contacts
    • Interfacing with other personnel or team members to identify solutions to customer problems
    • Develop innovative strategies and processes for ingesting, transforming, and managing data in bulk
    • Modify, test and deploy custom B2C policies
    • Writing queries, functions, and ETL jobs
    • Schedule and coordinate database jobs, monitor progress and completion of all jobs, and take corrective action as needed
    • Manage and monitor various data feeds through the system and handle issues as they arise
    • Consult on feature design, implementation, and relevant metrics like reliability, completeness, accuracy, and cost
    • Perform capacity monitoring, as well as short and long-term capacity planning

    Requirements

    • Have a BS degree in Engineering/Computer Science or equivalent experience.
    • Be able to demonstrate excellent organizational skills when dealing with multiple priorities, able to delegate effectively.
    • Have experience with Azure and AWS products.
    • Have familiarity with RDS, Redis, Lambda, S3, EC2s
    • Have experience with programming languages such as Java and Python
    • Expertise with various database systems, the development of micro-services, optimization, and industry best practices
    • Have experience in partnering with and leading internal and external technology resources to solve business needs.
    • Have substantial experience with query languages.
    • Have the ability to guide engineers and other team members on features and best practices.
    • Have documentation skills for processes and procedures.
    • Have excellent communication skills and the ability to convey information clearly to a wide audience.

    go to method of application »

    Paralegal - PSL Hub

    About the Role

    • In this role, you will be helping to provide legal practical guidance and market insight. You will be reviewing documents, undertaking legal research, drafting content, and contributing to the smooth running of the LexisAsk and current awareness service. This is a contract role, until the end of December with possibility of extension thereafter. The role will be based onsite at our offices. 

    Responsibilities

    • Reviewing new and existing content for quality and legal accuracy, and making recommendations for process improvements
    • Monitoring of developments and inputting information to maintain trackers of consultations, cases and dates
    • Drafting practical guidance content (e.g. FAQs, practice notes, precedents, trackers, checklists, trackers etc.)
    • Collaborating with external authors regarding externally written content
    • Arranging and taking notes at Editorial Board and other meetings and liaising with attendees where required
    • Conducting legal research and liaising with subject matter experts within the Practical Guidance practice area teams
    • Drafting replies to queries from customers within a specified response time
    • Applying taxonomy to news items consistently and accurately
    • Supporting the development and implementation of initiatives to grow and improve the current awareness offering

    Requirements

    • Have a degree in Law, or equivalent experience
    • Demonstrate an eye for detail and a quality oriented focus. 
    • Be able to demonstrate excellent research and writing skills
    • Have a good understanding of legal issues, procedures and content types
    • Be able to think creatively, handle multiple tasks simultaneously and work to strict deadlines
    • Be able to communicate influentially and effectively to a range of audiences, including senior stakeholders
    • Be a natural, innovative problem solver, able to collaborate with your team to resolve issues
    • Have an understanding of, and willingness to use, social media and new technology

    Method of Application

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