Jobs Available at Road Accident Fund

Key Performance Areas

Application Development Management

• Acceptance of requirements from analysts.
• Design the system in accordance with architectural standards.
• Develop/ enhance/ maintain programs according to the RAF standards and requirements daily.
• Keep records of all programs in application register and configuration management.
• Draw logical flow charts for every program.
• Documentation of programs and assisting in training manuals.
• Facilitate software testing and quality assurance activities.
• Fix the identified bugs/ defects as reported by the testing process.
• Ensure alignment with DevOps, CI/CD Documentation and processes.
• Design database structures in line with relational databases principles.

Integration

• Develop the interfaces (coding) as described in the development activities category.
• Build and maintain automated workflows using suitable solutions.
• Contribute to the development and deployment of native or cross-platform mobile applications.

 Policy Review and Implementation

• Contribute to the development and implementation of departmental policy, procedures and processes.
• Keep up to date with effective policy and practice execution strategies.

Reporting

• Track and prepare the project status report on the progress of the implementation of reporting requirements.

 Stakeholder Management

• Facilitate and manage communication with relevant internal and external stakeholders and proactively and progressively manage the relationships.
• Communicate with all levels of stakeholder contact.

Qualifications and Experience

• Bachelor’s Degree/ Advanced Diploma in IT related qualification.
• Microsoft Certified Application Developer is an added advantage.
• Certificate in ITIL is an added advantage.
• Cloud Certification is an added advantage.
• Java Certification is an added advantage.
• Certification in Power Platform development is an added advantage.
• Relevant 5 - 7 years’ experience in the entire Software Development environment.
• Experience in the development and implementation of Power Platform solutions.
• Experience with API integration (RESTful APIs).
• Experience in writing Application Integration Programs.
• Experience in Unified Modelling Language (UML).

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Key Performance Areas

Policy Review and Implementation

• Contribute to the development and implementation of departmental policy, procedures and processes.
• Keep up to date with effective policy and practice execution strategies.

Manage training requirements.

• Conduct training needs analysis as per the PDP (Personal Development Process (PDP).
• Design, develop and/or source appropriate learning solution.
• Ensure correct logistical training arrangement are made.
• Design and conduct formative and summative assessments
• Evaluate the required effectiveness and efficiency of learning solutions.
• Facilitate training where applicable.

Legislative Compliance.

• Benchmark learning and development standards for possible implementation in the RAF.
• Keep updated with changes in legislation.
• Develop appropriate tactics and strategy to ensure compliance with said changes.
• Implement WSP to ensure developmental needs are addressed.
• Maintain compliance with training interventions.
• Develop SLA with service providers.
• Evaluate training interventions.
• Design of standard curriculum and courses within professional Learning Academy.
• Standardise all operational learning interventions for implementation throughout the organisation.

Manage toolbox and Training Calendar.

• Manage the training calendar for all RAF offices.
• Manage and input of new case material and information on the learning and development toolbox. 

Reporting and Administration

• Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.
• Develop reports/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.
• Develop functional reporting systems, for management, projects or performance reporting.
• Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.
• Ensure maintenance of training records (e.g., attendance registers, training evaluation forms etc.).

Act as a member of the Skills Development Committee (SDC).

• Ensure learning solutions are in-line with National Skills Development Strategy.
• Align the implementation of learning solutions with the Annual Training Report and Workplace Skills Plan.
• Participate in SDC meetings.

Stakeholder Management

• Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
• Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
• Communicate with all levels of stakeholder contact.
• Represent the Fund in relevant external activities and events.

Finance management

• Manage budget as according to the business Plan.
• Comply with budget restrictions as outlined by the finance and procurement departments and the PMFA.
• Evaluate training cost optimization and budget control.

Assessments and Moderation of all internal programmes. 

• Develop Assessments and other criteria for internal programs.
• Moderate Assessments based on moderation principles as set by SAQA.

Qualifications 

• Bachelor’s Degree/Advanced Diploma in a related qualification.

Experience 

• Relevant 5 - 7 years training and facilitation experience of which 2 (two) years must have been in area of expertise.

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Key Performance Areas

Verification and Validation.

• Apply sound legal RAF Act and Regulations to Act, Case Law) knowledge on daily basis to validate claims.
• Search for and apply relevant Case Law during verification and validation.
• Determine the need to call in the injured for questioning in line with the RAF act.
• Apply RAF procedures to validate the claims.
• Assess duplicate claims to address mandates and minimise further processing of duplicate claims.
• Examine and apply the prescription of rules at the claim and product level.
• Verify data and information with relevant stakeholders.
• Assess the validity of death benefits products to determine locus standi.

Quality Assurance

• Maintain and update necessary reporting standards as per standard operating procedure.
• Adequate and sound quality assurance.
• Ensure that verification and validation are maintained at the highest standards.
• Maintain the implementation of an unusual occurrence procedure.

Administrative Support

• Document the acknowledge pre assessed claims.
• Deal with/and respond to correspondence.
• Produce documents, briefing papers, reports, and presentations.
• Assist with typing and editing briefs, technical papers, letters to various parties, and memos.

Stakeholder Management

• Maintain healthy relationships with all stakeholders.
• Follow up and feedback to all stakeholders to keep them updated on the status of a query.
• Respond to queries within the predefined turnaround times.

Reporting

• Track and report against set objectives and targets.
• Report on emerging risks.
• Provide ad hoc reports on process improvement initiatives.

Qualifications

• Bachelor's Degree/ Advanced Diploma in a related qualification.

Experience

• Relevant 3 years’ experience in the claims enviroment.