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MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Throug...
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Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
- The Consultant: Global HR Planning, Reporting and Analytics will be accountable to achieve the following objectives:
- Strategy Development and Implementation
- Assist in the creation of the sub-functional strategy in line with the overarching business goals
- Provide input into the effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps
Governance
Strategic Meetings
- Provide input into strategic meetings when required
- Provide input to enterprise wide transformation initiatives when required
- Provide input to and ensure adequate risk mitigation and controls
- Perform evaluation baseline of Service Level Agreements (SLAs) and key performance indicators (KPIs)
- Provide input into the preparation of proposal on change initiatives SLA, policies and procedures
Escalations
- Escalate issues that will result in severe time, scope, productivity, and cost or resource or reputational impact
- Provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery
Functional Tactical
- Provide input into all projects initiated (internal or global)
- Provide input in establishing project objectives, targets and budgets for the HR Planning, Reporting and Analytics sub-function
- Identify and document key risks, issues and dependencies and set mitigation actions
- Ensure adherence to budgets
- Manage strategic/ service delivery partnerships
- Prepare documentation required for sign-off / decision making regarding tactical changes
Performance
- Ensure execution in alignment with the functional strategy
- Provide input into the SLA approval and exception performance review
Reporting
- Report on a periodic basis to the Reporting Manager relating to progress made within the function and in accordance with the measurement metrics set by the organization
- Report on an ad hoc basis on specific projects, as required
Budgets
- Assist in managing sub-functional budgets in line with business objectives
- Assist in managing project initiative budgets in line with business objectives
Operational Delivery
- Support Delivery Management
- Ensure service delivery excellence for Global HR strategy, planning, budgeting, reporting, analytics and data management services by providing insights and serving as a trusted advisor to the Group HR functions and Opcos
- Drive opportunities for continuous improvements in frameworks, methodologies and tools based on trends, feedback from business and leading practices
- Proactively develop subject matter expertise in functional area to facilitate knowledge sharing across Opcos
- Perform periodic reviews to ensure solutions are in line with the standardized practices, business strategies and leading industry practices
- Ensure compliance of Group and Opcos to Global HR budgeting, reporting, analytics and data policies, guidelines and mandates
- Provide training and consulting support to ensure effective adoption and use of global tools, methods and practices across Opcos
- Assist in implementation of Global HR reporting, analytics and data management related special projects
- Liaise with external suppliers and consultants for outsourcing service provision and contract management
- Support and facilitate organizational growth through internal networking, supporting new business proposals and presentations
HR Planning and Budgeting
- Manage and continually improve the Global HR budget drivers, templates and assumptions. Ensure alignment with the Group Finance mandates and guidelines for budgeting
- Ensure consistent deployment and monitoring of compliance to standardized global HR budget drivers, templates and assumptions in the Opcos
- Assist in the consolidation of inputs and preparation of the annual business plan and budgets for Group HR
- Timely and accurate preparation of various periodic Group HR rolling budgets, forecasts, spends and variation analysis reports for Executive reviews, as per the submission schedules communicated by Group Finance
- Perform extensive and in-depth analysis on HR costs (against budgets) across the various dimensions including functions/sub functions, cost centres and categories, spend types, duration
- Assess the impact of current spends to forecast and predict impact on approved budgets. Recommend timely re-baselining/re-allocation of budgets, as required
- Assist in developing standardized practices and principles for Group HR Cost Centre Management, in conjunction with Group Finance mandates
- Assist in development of periodic Management/Executive MIS/Reports as part of periodic performance reporting
Strategy, Research and Analytics
- Support the Senior Manager in formulating and managing the Global HR Strategy by:
- Liaising with multiple sources/stakeholders, gathering and validating relevant data, information, trends and analysis to support strategy formulation and monitoring
- Preparing Global HR strategy reports, presentations, proposals and updates
- Ensure alignment and linkages of Strategy with budgets and plans
- Implement research strategy and methodology to enable people metrics, reporting as well as advanced and predictive analytics
- Develop global people analytics strategy, methodology and frameworks and cascade to Opcos and Group HR for adoption
- Define standardized global HR metrics, analytics, reporting and other HR functional performance indicators for MTN
- Collect global HR data, research business issues and markets and report findings based on business relevant hypotheses
- Utilize technology and analytical tools to develop enterprise-wide people and other cross-functional data as needed
- Correlate cross-functional data points to generate trends and insights for the organization and communicate results to relevant stakeholders for driving course correction and continuous improvement
- Liaise with Manco Business Talent Partners and Regional Talent Partners to generate specific Business Unit or Region related insights and analytics
- Application of data science techniques, complex qualitative/quantitative analyses, statistical and predictive modelling to deliver key HR trends, insights and conclusions
- Proactively communicate and share reports with various stakeholders through formal presentations on a periodic basis
- Timely and accurate development of Executive/Management dashboards and artefacts on periodic basis
- Responsible for managing global HR analytics queries and requests received from Global Expertise Verticals, Manco Business and Regional Partners and Opco Leadership, on a timely and accurate basis
- Collaborate with subject matter experts across the Group HR functional areas to improve overall strategic and operational performance
Strategic Surveys and Benchmarks
- Facilitate and encourage effective use of the survey philosophy and framework within MTN group
- Update standard benchmark data from external sources and periodically maintain the applicable databases
- Implement MTN survey policy across the MTN Group, including the oversight on all compliance issues
- Support with the design and development of global internal survey tools, templates, interpretation guidelines and parameters
- Responsible for the selection of and participation in appropriate external HR surveys applicable to the MTN Group
- Support localized benchmarking studies/ surveys at Opcos by providing subject matter expertise
- Communicate to the respective HR functions across the service delivery model with the principles of the survey framework, including:
- Template design, Sample and population, Interpretation parameters
- Survey methodology and questionnaire design
- Comparison with international standard groups
- Timing and scheduling
- Provision of reporting standards, templates and guidelines
- Consultation on detailed interpretation
- Ensure historical data relating to Group surveys are maintained and periodically perform back up measures and access rights reviews
- Responsible to generate and continuously improve Executive Insight Reports/Dashboards relating to the global benchmark studies and surveys, in context to MTN’s environment
Global HR Reporting and Data Management
- Design, package and circulate the Global HR Reporting toolkit to enable the consistent and easy adoption of practices at the Regions and Opcos
- Prepare and continuously improve the comprehensive Global HR Reporting Service Catalogue
- Ensure timely preparation, validation and circulation of standard Global HR performance reports which are customized for stakeholder use
- Develop and consolidate HR performance reports tracked by the Group CEO, ExCo
- Identify opportunities and coordinate with vendors to build basic self-service business intelligence reports and dashboards. Enable personalization of reports to suit stakeholder needs
- Receive and action requests for standard or ad-hoc HR reports. Ensure accuracy, completeness and adherence to SLAs
- Institute appropriate processes and controls to manage, update and maintain Group HCM system, functionality, data structures and master data
- Evaluate and continuously improve Global HR data management policy and processes
- Develop and communicate global HR data structures, standards, nomenclature, rules including data quality standards and principles across HR in the Group and Opcos
- Implement controls and periodically monitor HR data with a view to Maintain the Group HCM system as the single source of truth for Group wide HR data
- Coordinate with and provide inputs to the Manco Business Talent Partners, Regional Talent Partners and Opco teams respectively to ensure quality assurance of key human resources data sets, reports, and metrics
- Coordinate with Master Data and Technology teams at MTN to build the required system functionality to collect, analyse and present data
- Monitor BI databases to ensure optimal usage and performance at all times
- Responsible for supporting integration of HR data with other applicable data sources within the Group
- Assist in development of periodic Management/Executive MIS/Reports relating to Group employee spends, key risks/challenges and proposed operational/capex spends for upgrades/maintenance
Ways of Working and Collaboration
- Use a collaborative and solution-oriented approach within the HR Planning, Reporting and Analytics Sub-function as well as with all the Global Expertise Verticals in Group HR as follows:
- Collaboration with Manco HR Services, Global HR Expertise verticals and Group Finance Business Partners for Group HR budgeting, planning, financial management and monitoring activities
- Collaboration with the Business and Regional Talent Partners to understand HR reporting and analytics requirements specific to the Business Units/Regions
- Develop and deliver reports and people insights to Manco HR Services and Global HR Expertise verticals to improve effectiveness of HR programs, processes and frameworks
- Collaboration with Regional Talent leaders to understand Opco related challenges and to drive Opco compliance to standard frameworks and methodologies for budgeting, analytics, reporting and data management
- Periodic engagement with the Opco HR community to ensure consistency and sharing of insights and best practices across Opcos through governance mechanisms
- Perform business requirement analysis for master data requirements / business intelligence reporting
- Provide information and input in defining business requirements for any updates or changes to the HR system, reports and analytics tools
- Coordinate and work closely with the Group IT and IS teams to ensure compliance and conformance to data and technology policies, as applicable
Managerial / Supervisory Responsibilities
- Coaching and mentoring of junior team members to ensure staff motivation is high
- Ensure skill transfer for staff development, motivation and business continuity
- Ensure the team is led, motivated and rewarded to achieve high performance areas
- Guide and direct vendors and third parties in achieving MTN objectives
- Identify staff training and development needs and implement necessary actions
- Recruit staff for appointments
- Set goals and objectives for junior team members, monitor progress and maintain motivation
- Set up appropriate structure to meet departmental management objective
Qualifications
Job Requirements (Education, Experience and Competencies)
Education:
- Minimum of 3-year tertiary degree/diploma (Mathematic/statistics/Commerce/Sciences/ Human Resources, Business Studies and/or Equivalent)
- Relevant certification / accreditation / membership with professional bodies such as HR Analytics Professional and Oracle Certifications (BIEE), etc. (advantageous)
Experience:
- Minimum of 5 years’ experience in working in telecommunication environment with specific focus on budgeting/reporting/data management/advanced People Analytics/ Data sciences/Business Intelligence
- Experience in ERP (Oracle preferred)
- Project management experience
- Worked across diverse cultures and geographies
- Experience working in a medium to large organization
- Experience in Telecom Business will be advantageous
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Responsibilities
The Specialist – UI/UX Designer will be accountable to achieve the following objectives:
- Design highly intuitive user interfaces and user experience for software applications and products, ensuring usability and visual appeal
- Create wireframes, prototypes, and mock-ups to effectively communicate design ideas and concepts to both internal and external stakeholders
- Conduct in-depth user research, including interviews and usability testing, to provide insights based on the agreed design principles
- Collaborate with product managers, developers, and other stakeholders to understand requirements and ensure that designs align with project goals
- Participate in design reviews, provide constructive feedback, and collaborate with team members to solve design challenges and ensure alignment with project goals
- Collaborate with the team to estimate and prioritize user stories, ensure that work is completed within sprint timelines, and adapt to changing requirements
- Plan and conduct usability testing sessions to evaluate the effectiveness of design solutions
- Incorporate and analyse the feedback received from users and stakeholders and convert them into design iterations to enhance the functionality and user satisfaction
- Maintain and contribute to design standards and guidelines to ensure consistency across products
- Stay abreast with industry trends, design best practices, and emerging technologies to apply innovative solutions to design challenges
- Actively participate in agile development practices such as sprint planning, daily stand-ups, and retrospectives
- Facilitate design workshops and design sprints with stakeholders to align on project goals and generate ideas
- Document design processes, decisions, and user feedback for future reference and improvements
- Design user interface and user experience that meet customer needs, adds value, and aligns with business goals, which in turn drives the success of the organization and its products or services
- Provide guidance and support to junior designers by providing actionable feedback, career advice, and help with overall professional development
Qualifications
Education:
- Bachelor’s degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field
- Relevant industry certifications e.g., Certified UX Designer
Experience:
- 5+ years of relevant working experience
- Minimum of 3-5 years of experience in UI/UX design, with a demonstrated ability to deliver effective design solutions
- Expertise in creating and implementing user-centric design solutions
- Experience in working on design projects in a professional environment and collaborating with cross-functional teams
- Additional coursework or training in UX design methodologies or tools is a plus
Skills:
- Proficiency in User Experience (UX) and User Interface (UI) design
- Proficient in using design software (e.g.: Figma and other tools)
- Basic knowledge of responsive design principles and accessibility standards
- Familiarity with user research and usability testing methods
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Responsibilities
Key Performance Areas:
Strategic Input
- Contribute to the definition of the fixed line network strategy and architecture clearly describing the future vision for fixed line and identifying key decision points to enable this vision to be achieved
- Participate in the translation of the fixed line strategy and architecture into long range plans
- Assist in formulating inputs towards technology strategy.
- Assist in delivering a target Product and Services architecture with a 3 year time horizon taking global technology developments into consideration
Planning & Delivery
- Responsible for the timely planning of all fixed line networks within MTN e.g. IP nodes, CTN, aggregating switches, GPON etc.
- Assist in defining 1-year budget
- Collaborate and provide business with knowledge of the technical capability of the platforms
- Understand business requirements and be able to translate these into technical terms
- Manage design guidelines for regional fixed line resources
- Ensure translation of high level plan to low level design
- Prioritise access/core fixed line network growth
- Drive execution of near term plans
- Forecast capacity and traffic and align with enterprise plans and with strategy and roadmap
- Ensure correct planning of the fixed line network w.r.t enterprise interconnections where required
- Plan transport capacity across access, backhaul and backbone infrastructure to support all of MTN’s bandwidth requirements
- Evaluate new Access and Core Backbone Fixed line Network Equipment and Specifications
- Identify geographical location for equipment to be installed
- Request funding and issue request for purchasing (RfP) to vendor, verify bill of material and confirm order of equipment and services
- Verify configuration
- Ensure implementation of Fixed line plans is carried out fully with a smooth handover to Network Operations for cutover and integration into the live network
- Ensure that policies, procedures and quality standards are adhered to in the planning process
Network Optimisation & Performance
- Ensure quality objectives are met and maintained
- Ensure future proof fixed line plans to guarantee deliverables are met according to customer requirements both internal and external
- Track and report on performance problems and performance improvements on division level
- Investigate performance issues and identify changes required on division level
- Review design and drive optimisation changes
- Tender evaluations and formulations
- Provide high level support on the planned network/technologies
Communication and co-ordination
- Ensure communication of plans and integration of feedback
- Prepare implementation and integration documentation
- Co-operate with and support of other network group departments at all levels
- Manage and interface with other areas of the MTN business outside of the fixed line department as required for successful planning and implementation (e.g. with Suppliers, 3rd Parties, local Fixed line Engineers and Business & Logistics department to ensure that contracts from a technical perspective are negotiated in the best interest of MTN)
- Interface with regulator
- Provide high level planning support function and representation (technical) for Fixed line planning departments in MTN Group Operations
Profitable Growth
- Assist with identifying synergistic opportunities between the fixed and mobile network deployments and th technologies herein
- Give inout to the Business cases for all Infrastructure Projects in the Enterprise and Fixed technology domain
- Work within the cost structure for MTN Business and Digital team in order to achieve profitable revenue targets
- Monitor and act on signals of stakeholders to ensure continued adherence to agreed outcomes
Financial Management
- Continuously strive to identify and eliminate non-contributory expenditure
- Manage expenditure in line with agreed budget
- Ensure contract governance is in place and administered at all levels
Project Delivery
- Develop and drive the execution of agreed projects
- Drive the implementation, tracking, monitoring and compliance of Projects
- Contract management in line with Procurement Policies
- Co-ordinate project reporting
- Ensure effective implementation of the integrated project management model
- Risk management
Business Analysis
- Perform Business Analysis MTN SA Business Analysis in line with the methodology and guidelines
- Identify ways to fine tune policies, processes and systems in line with changing work practices
- Determine, document, and review requirements for projects within the scope of the value stream or impacting processes and systems
- Design, analyse and document workflow and make appropriate recommendations that will positively impact operational effectiveness
- Identify Business Improvement and Optimisation opportunities that will result in improvement of process performance
- Ensure that benchmarking is conducted with other companies and organizations within and outside the industry.
- Construct business cases for initiations proposed by the business. Research and consider best practice, local conditions, trends, as well as competitor activity
- Identify and implement innovative ways to use minimum resources to achieve maximum outputs
Qualifications
Minimum Requirements -
Education:
- 3 year Degree or National Technical Diploma in Engineering
- CCNP/IP/IE equavelent will be advantageous
- Fluent in English
Experience:
- Minimum 5 years and in Telecommunications, with at least 3 years experience as a Fixed line Planning specialist. Excellent understanding of fixed line project rollouts and good knowledge of the latest technologies (IP/MPLS networks and IP protocols and Gbit Ethernet, MAN and NGN).
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Responsibilities
Solution Execution and Strategy Enablement
- Lead the development of complex architectural solutions for deals from pre-sales to proposal and delivery, stitching together appropriate assets and contributing to commercial modelling.
- A deep technical expert in Solution Architecture who works with the Solution Sales leads in the translation of eTOM/ TOGAF frameworks, Blueprints and Converged Solution Architecture/assets into pre-sales and sales marketing collateral for the Business Line area.
- Work closely with the Solution sales to develop effective pre-sales and sales collateral that articulates both the underpinning architecture as well as the business benefits of proposed Business Line solutions.
- Orchestrate service providers and develop back-to back SLAs between vendors and local teams for large / priority and pilot deals aligned to the customer SLA.
- Directly drive technical solution and architecture for pre-sales/RFPs within the Business Line.
- Provide direct support on pilot, initial and priority implementations, conducting reviews post implementation to update architecture and solutions to standardise solutions that can be replicated and industrialised.
Governance
- Establish and maintain a Design Authority with Business Line representation to drive benefits of standardisation, while enabling valuable client-centric customisations.
- Participate in governance forums and required and ensure solutions/ PoCs developed comply with Architecture standards defined.
- Ensure effective implementation of (and compliance towards) legislative requirements and company policies, processes, and procedures.
- Manage and provide solutions to escalations that have multiple processes/functions impact on critical path of service delivery.
- Continuously review key risks, issues and dependencies and set mitigation actions. Proactively flag and escalate issues and manage impacts on resources, cost and productivity.
- Where required, set up and participate in operational and tactical meetings.
Operational Delivery
- Deliver on technology architecture and catalogue of matured, reusable, industrialised Solution assets to drive revenue growth, aligned to defined solution portfolio.
- Translate prioritised architecture assets and use cases into compelling pre-sales and RFP marketing materials.
- Work with Solution Sales teams to translate pricing for specific solutions.
- Conduct regular capability building sessions with Solution Sales teams to help translate business challenges and opportunities into practical architecture enabled use cases.
- Cultivate strong partnerships with various internal teams and external partners.
- Participate in effective interlock processes and ways of work regarding solution development and commercialisation with Digital Advisory, Architecture and other core teams.
Budget Management/ Cost Control
- Identify cost-saving opportunities and efficiency improvements while ensuring that workforce needs are adequately met.
- Identify opportunities to generate additional revenue.
People & Culture Management
- Enable and model healthy employee relations and collaborative teamwork. Coach and guide colleagues where required
- Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management.
- Take ownership of own personal development plans. Maintain self-development and knowledge in all required areas through learning and research
- Identify own as well as functional training needs.
- Act as an ambassador for the team by living the Brand values and vital behaviours and changing and influencing employees’ behaviour.
- Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company’s brand to be the employer of first choice.
Qualifications
- Minimum 3-year Degree/bachelor’s degree in Business/ Commerce, Marketing, Sales or a related field
- Microsoft Certified Professional
Experience
- At least 5 years related experience in technology transformation, inclusive of;
- 3-5 years' experience specifically delivering architecture solutions.
- Knowledge of B2B and ICT Technology architecture and technology innovations.
- Demonstrated ability to manage large technology programmes across the lifecycle.
- Experience working in a medium to large organisation.
- Ability to deliver multiple solutions
- Worked across diverse cultures and geographies advantageous.
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Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
Key Tasks: Indicates those KPA’s that are essential to the position itself. These are normally specific to the incumbent, the job, and the function. Excludes role and leadership / management.
- Responsible for the overall coordination of the ESM Team and for liaison between the different IS Operational support teams.
- Coordinating team activities and ensuring efficient implementation of all tasks.
- Responsible for preparation and submission of reports, including ensuring the quality and completeness of reports.
- Assist with the design of the monitoring systems
- Implement the indicators for monitoring and assessing the quality of outputs and activities
- Manage the MTN SA IS Ticket Logging System/s
- Manage the MTN SA Enterprise Systems Monitoring Infrastructure and Applications
Role Dependencies:
- Does not refer to the various “roles” that the incumbent has to assume in the conducting of the duties. Instead, this
- would be additional complexity that should not be inherent in this job, but the incumbent has responsibility for.
- Example HR Managers having to manage an IT function.
- Participate in Technical Forums
- Participate in Architecture workgroups.
- Assist with the development of the I.S. strategy and Tactical plans.
- Ensure the implementation of IS infrastructure design
- Provide input to IS Infrastructure systems OPEX and CAPEX budgets
- Planning and implementation of new sites in RSA and Africa
Lateral Dimensions:
- These indicate the areas where the individuals could contribute uniquely in addition to the indicated duties, as well as how they could be affected by others or circumstances not necessarily under their control.
- Creativities (improvement/innovation inherent) Indicates the potential for improvement and / or innovation inherent in a position.
- Streamlining of operational procedures and processes
- Liaise with BG’s, IS Groups, Level 3/4 Management, Vendors and Industry analysts
- Increase productivity by optimized resources and systems
Vulnerabilities (control span)
- Refers to the latent difficulties, or things that could potentially go wrong that affect a specific position. Such vulnerabilities may / may not be under the control of the incumbent. Direct implication or first level of impact.
- System interdependencies e.g.: Applications, Network, Enterprise servers, etc.
- External service provider support as well as operational dependencies
- Operating on live systems where a mistake could result in severe financial impact to the company within an extremely short time
- Control and manage down variable operation costs
Collaboration: Refers to formal and informal relationships
Responsibility towards:
- Matrix reports: Influence and work with senior technical professionals in developing infrastructure design and strategies. May lead cross functional and divisional teams.
- Key customers : All functions within the IS division and shared technical support areas within the business.
- Key suppliers : Supplier representatives from key vendors to handle technical specifications.
- Other Relations – IBM.
- Discretionary Space: The degree to which individuals are allowed to exercise independent thought and judgement.
- Independent thought and Judgment: Relates to the decision-making constraints place upon a position or conversely, the degree of Freedom in decision-making.
- Can make recommendations to changes due for the working environment that will have a positive effect on systems availability, performance and customer satisfaction.
- Authorities: Financial and other decision making authorities, e.g. engaging contracts with suppliers.
Responsibilities
Minimum Requirements - minimum necessary, and not the ideal / preferred should be included.
- Global Education Standards (10)
- Matric
- Minimum 3 year degree/diploma (IS qualification)
- CA Certification / MCSE
- Fluent in English
Global Experience Standards (10)
- Minimum of 3 years’ experience working with, managing and troubleshooting ; with experience in supervising others
- Large scale enterprise monitoring environments spread globally
- Midrange and Enterprise Server hardware and software monitoring
- Midrange and Enterprise Storage hardware and software monitoring
- Very good experience working with systems monitoring procedures and preparing monitoring operating procedures relating to Enterprise Systems Monitoring.
- At least 6 years’ experience in system administration on the CA Unicenter Platform
- Experience with deploying and managing Windows, Linux, Unix Operating Systems and Applications
- Experience working in a medium organization
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Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
Supervisory / Leadership / Managerial Complexity: Refers to the responsibilities for directing, guiding, motivating and influencing others.
- Service and cost control focused.
- To provide specialised electrical and mechanical knowledge and advice.
- Supervise contractor work carried out on the technical facility.
- Supervise security, cleaning and facility activities
Role Complexity:
- Ensure security staff is fully trained in access and emergency evacuation procedures.
- Contractors working on site are inducted in terms of OHS Act.
- Cleaning staff is carrying out their duties.
- Lateral Dimensions: These indicate the areas where the individuals could contribute uniquely in addition to the indicated duties, as well as how they could be affected by others or circumstances not necessarily under their control.
- Creativities (improvement/innovation inherent) Indicates the potential for improvement and / or innovation inherent in a position.
- Quality and cost reduction focused.
- Display innovative skills and initiative
- Provide a cost saving plan for consumable consumption at the Regional facilities – including Switches, Remote Hubs, Data Centres and BTS sites.
- Be proactive on energy saving initiatives.
Vulnerabilities (control span)
- Refers to the latent difficulties, or things that could potentially go wrong that affect a specific position Such vulnerabilities may / may not be under the control of the incumbent. Direct implication or first level of impact
- Lack of the entire Network integrity
- Influence of network reliability on sales and marketing efficiencies
- Network power and mechanical failures at Switches, Remote Hubs, Data Centres, BTS & Corporate Facilities
- No work can proceed without an official MTN order.
- Budget constraints.
- Equipment limitations
- Collaboration: Refers to formal and informal relationships
- Responsibility towards: who are they and what do they receive from the incumbent.
- Direct reports: Contractors
- Matrix reports: None
- Customers: Various business units, contractors and consultants
- Key Customers: Consultants and Contractors.
- Relations, etc.:
Discretionary Space:
- The degree to which individuals are allowed to exercise independent thought and judgment.
- Independent thought and Judgment: Relates to the decision-making constraints place upon a position or conversely, the degree of freedom in decision-making.
- Make decisions on relatively minor issues however decisions on major issues will be made in consultation with the Technical Infrastructure Operations Manager or Regional Network Manager.
Authorities:
- Reactive and proactive management and fault resolution.
- Hands on management and managing by walking around.
- Compliance to the Company’s policy of authority.
- Approval of work carried out by contractors on MTN premises as per SLAs
- Engage with required suppliers for Network power, HVAC, BMS and facilities related issues as per specification and approved suppliers.
Minimum Requirements - minimum necessary, and not the ideal / preferred should be included.
Education:
- Minimum of 3 year degree/diploma, with wireman’s license
- Fluent in English
Experience:
- Minimum of 3 years’ experience in the Technical field.
- Trade test certification.
- Basic mechanical experience with exposure to HVAC and gas suppression systems.
- Site safety.
- Experience in supervising others
- PC literacy (MS Windows package).
- Experience working in a medium organization
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Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
Task Complexity:
Planning & Delivery
- Enterprise Business Support
- Provide information on customer locations’ coverage issues, solutions and execution progress to account team and Head Office staff
- Plan the growth of the radio network considering general engineering principles, analysis & interpretation of network statistics, knowledge of market requirements
- Achieve the most effective design of RF installation for the client’s needs within the network parameters which will satisfy all the demands of the market
- Prepare presentations of network plans for EBU clients as and when required
- Collaborate with others regarding planning and support issues e.g. regional PMs, implementation and support teams
- Interface with appropriate support teams ie Optimisation/ Transmission for any out of scope quality or interface requirement
- HetNet Design
- Identify poor indoor coverage, hot spots and cell fringes to best deploy HetNet using geo-location tools, and network performance indicators
- Design heterogeneous network solutions to provide capacity and coverage ; in-building solutions and small cells supporting (3G, LTE and Wi-Fi)
- Understand network designs of third parties and approve the technical design as solution to requirements
- Gated Communities coverage solutions
- Compile designs and plans in estates and or suburbs for coverage and capacity for mobile broadband
- Collaborate with Head Office team regarding priority areas, technology deployment, and alignment with fibre to the home
- Survey with stakeholders for the optimal solutions e.g. transmission, implementation, property teams, third party contractors
- Live Network Trials
- Select correct site within parameters of installation cost, customers needs, network quality, expected traffic, environmental aspects, legislation and regulatory compliance and the existing radio network
- Oversee the installation of new base station equipment (small cells)
- Generate and provide the radio network data, cell data and configuration
- Consider upcoming market and coverage/ capacity demands based on experience as well as received requirements and forecasting
- Perform Site Surveys, Site Integration and Cluster Tuning Process and Acceptance (3rd Party or internal)
- Prepare cell data (or provide the criterion for 3rd Party generated site data)
- Carry out Field Surveys/ Site Finding including drive testing
- General design and delivery of tailored indoor solutions
- Ensure compliance of all rules, regulations, legislation, standards etc applicable on radio transmission including demand forecast inclusion into Transmission Planning
- Manage Cell Extender deployment- be the custodian of approval as well as cell extender planning criterion.
- Work within predefined Service Level Agreements (SLA)/ Working Level Agreements (WLA)
- Perform Task Management and participating in workflow management systems
Network Optimisation & Performance
- Network evaluation of new planning features to boost coverage and capacity, especially for indoor environments (optimisation of existing site performance)
- Continuously refresh and enhance technical skill and knowledge especially regarding new developments in the field of radio technology, radio network design and operation, network quality and network problems, radio access system design principles
- Advise and support other specialists in the department
- Support Coverage related Customer Complaints resolution (including repeater parameter design and management)
- Investigate, specify and manage the development of tools and processes for network planning
- Investigate and recommend the procurement of tools and systems for network planning
- Suggest best radio network parameters for the radio network
- Ensure the integrity of cell parameters all over the radio network as well as the integrity of frequency and scrambling code allocation.
- Be fully aware of present poor network performance and quality areas - integrate this into site design and rollout prioritization.
- Be fully aware of what new sites can do to network performance - incorporate tailored best practices into site design
- Ensure that network quality is monitored in a continuous manner
- Work within predefined Service Level Agreements (SLA)/ Working Level Agreements (WLA) as required by the Optimisation Service provider or MSP team.
- Prioritise rollout and/or major site expansion towards improving customer experience in line with P10.
- Supervisory Complexity:
- No indication of subordinates
Leadership Complexity:
- Demonstrating a visionary approach to planning and optimisation and peripheral responsibilities by contributing new ideas, attitudes and systems for the improvement of the network and the performance of the team. Contribution and motivation.
Managerial complexity:
- Understanding the value and cost of all available resources (these include time, physical resources, time-saving developments such as automated processes, intellectual capital, streamlining workflow etc.) and acting accordingly to achieve the best results with the least possible cost to MTN in both the short and long term.
- Lateral dimensions of the position
- Creativities (improvement/innovation inherent)
- Keeping abreast with future and current planning and optimisation technologies and market developments, consumer requirements and international trends.
- Improvisation innovation and adaptation for competitive advantage.
- P10 and Customer Network Quality of Experience improvement especially indoor Experience
Vulnerabilities (control span)
- Sensitive to non-delivery of work by other parties both within MTN and external to it (Telkom for example).
- Limited by slow of development of tools for both process-automation and new technology developments.
- Limited information relating to the market to be serviced and the forecasted demand. Since Radio Planning are first line initiators of network traffic demand –responsibility of the cost implications of site deployment rests within.
Minimum Requirements
Education:
- Minimum of 3 year degree/diploma in B Sc Electrical/Electronic Engineering
- Fluent in English and language of country preferable
Experience:
- Minimum of 3 years’ experience in RF or telecommunications. GSM experience will be an advantage.
- Experience in supervising othersExperience working in a medium organization
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Responsibilities
Key performance areas:
- The provision of innovative solutions and service excellence tensure effective retail services for the Channel in an everchanging Environment.
- Provide input intaction plans and tactical strategies in order tsustain and grow revenues within the assigned account portfolio.
- Implement the retail framework. Ensure alignment of all activities and communication of the strategy, objectives and requirements of MTN SA and alignment tthe overall strategy for Enterprise Retail Channel.
- Provide input towards long-term forecasts and predictions (2-3 years), analyzing trends and highlighting areas of the business that may be developed further
- Provide input intreviewing organisational activities that impact on retail channel, assisting in recommending corrective actions if necessary.
- Tunderstand, anticipate and capitalise on changes in consumer behaviour
- Drive relationships with Internal and external stakeholders, in order tdeliver bottom line results
- Tachieve measurable results through the leverage of Key Account Management, customer interaction and relationships,
Account Management
- Communicate set and allocated targets as agreed, sales and service matrix for the assigned account portfolio, identifying and reporting on possible problems and variances appropriately.
- Increase revenue through effective account management and development, effective product mix and excellent customer service, amongst others
- Establish / grow value of accounts within assigned portfolios
- Provide input and direction tthe development of sales and service matrix within the assigned national account
- portfolio.
- Provide input intthe distribution footprint opportunities within portfolio
- Put effective methods and standards in place in order tprovide a holistic Key account management interface with assigned national account portfolio.
- Improve customer service delivery
- Liaise with relevant areas of the business tensure effective POS material management
- Identify, implement and give feedback on income generating opportunities, ensuring viable cost-benefit ratios.
- Track and optimise accounts performance in terms of cost and revenue contribution, reporting on performance as appropriate.
- Provide input intaccurate forecasting on all product and service requirements and liaise with relevant areas of the business tensure timeous execution
- Provide input intaccurate and valid communication on new products and services & any enhancements tinternal and external stakeholders within allocated portfolio
- Communicate retailer credit tall stakeholders internally and externally, ensuring that they remain within authorised credit limits and escalating anomalies appropriately.
- Provide input intranging and forecasting of stock
- Provide input intstock (stock reconciliation, stock days & stock rotation), ensuring sell through of product and stock tminimise obsolescence.
- Build and maintain professional relationships with retailers, suppliers and internal stakeholders
- Provide input intan ongoing and thorough understanding of MTN Commercial Trading Terms & Agreement including
- Commission Annexure, and all amendments, as well as MTN standard operating procedures and ensure compliance in all aspects with the assigned national account portfolio.
- Ensure that assigned retailers conform tregulatory requirements
- Collect correct and complete signature and ensure the correct filing of Agreements and appendages.
- Ensure compliance tcommercial relationship obligations within assigned national account portfolio, recommending and implementing corrective action.
- Increase brand presence continuously by growing MTN influence at store and customer level within the assigned portfolio
- Provide input intinnovative promotional planning within assigned national account portfoliand assist with
- achievement of targets.
- Drive implementation of promotional plans in line with Marketing and Sales plans, objectives and requirements,
- including marketing and store promotions, liaising with relevant areas of the business for successful implementation when needed.
- Collect and collate competitor information, generating information and provide feedback and recommendations tstakeholders
- Mediate resolution of escalated queries within the assigned portfoliof accounts.
- Ensure constant update of knowledge and growth and development of staff as applicable
- Identify training needs and liaise with Marketing and Training tensure that internal and external sales teams are trained and skilled tengage with customers and utilise sales tools effectively.
- Prepare for, provide input intand attend regular handset manufacturer meetings and Retailer meetings
- Maintain self-development and knowledge in all required areas as per PDP’s
- Demonstrate proficiency on all required systems and access of information pertaining taccount management
Account sustainability
- Provide input intthe viability, sustainability and financial performance of accounts in the assigned portfoliand providing
- recommendations and putting corrective action in place as appropriate.
- Assist retailers with strategic and business planning tensure account viability and sustainability.
- Identify non-performance and non-achievement of target, using Key Account Plan and Business Plan as reference.
- Provide input intthe optimisation of cost of sales for the accounts
- Assist retailers with identifying and meeting training needs
- Create reports on Retailer performance as required
- Ensure retailer base maintenance and growth
Cost Control
- Ensure spending remains within budget limits through actions considered
- Record and track the budget and escalate variances
Reporting
- Prepare relevant information and data for reporting purposes during departmental meetings
- Identify and prepare relevant information and data for reporting purposes
- Make assessments of and draw solutions from qualitative data. Make logical deductions and draw conclusions that can be motivated
Customer Satisfaction
- Ensure a proactive approach is adopted tprevent problems from arising in the future.
- Develop and maintain solid relationships with stakeholders, building relationships tensure that all queries are responded tquickly and effectively.
- Educate stakeholders and internal customers on the role of retail channel and how they may contribute and add value.
- Ensure delivery on customer specific strategies via the Key Accounts team and Support Areas
- Identify trends / patterns pertaining tcustomer needs and filter this information through the correct channels.
- Initiate change tcontinually improve all aspects of service delivery and drive continuous improvement as an important
- element of service delivery.
- Monitor and control customer-related system efficiencies, and escalate non functional systems
- Understand customer needs and develop and fine-tune systems accordingly, ensuring that effective PPP’s are in place and valid.
- Put contingency plans in place tprevent delivery and service delays and enhance the customer experience via the Key Accounts team and Support Areas
- Quality Management
- Ensure legislative compliance
- Work consistently according tstandards of accuracy, deadlines and formats
Qualifications
Education:
- 3-year Degree / Diploma in Commerce (Marketing / Communication) or related
Experience:
- Minimum of 3 years’ experience in an area of specialization, with experience in supervising others.
- Experience working in a medium organization
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Responsibilities
The Senior Manager – Platform Architect will be accountable to achieve the following objectives:
- Oversee the development and implementation of strategy/roadmap for platform architecture in software CoE, prioritizing the key priorities for short-, medium-, and long-term goals based on business objectives, emerging technologies, and industry trends in close collaboration with key business stakeholders
- Lead the design and development of software solutions/ platforms ensuring they meet MTN’s digital transformation goals and objectives Provide technical guidance, set clear goals and expectations and conduct regular performance evaluations
- As a chapter lead collaborate and work closely with other chapter leads to align on the overall software CEO strategy, drive synergies and achieve engineering excellence
- Implement or Guide teams to design scalable architectures, implement load balancing techniques, optimizing resource utilization, while considering factors such as caching, data partitioning, and horizontal scaling
- Lead the implementation of robust security measures and vulnerability assessments across Software CoE to address any vulnerabilities (SQL injection, XSS, CSRF) and stay protected in close collaboration with the cybersecurity teams
- Work closely with cross functional teams such as, product management, engineering, operations etc. to understand the requirements and drive the implementation of platform features, enhancement and integrations. Foster strong relationships to ensure alignment and successful platform/solutions delivery
- Manage and address performance bottlenecks and scalability challenges within architecture domain, optimizing performance using tools like Vtune, PVS-Studio etc. and anticipate near-future scalability needs
- Drive the development teams to ensure adherence to architectural principles , coding standards and quality assurance practices
- Drive the enforcement of governance frameworks (e.g. , TOGOF, GDPR, HIPAA), standards and guidelines for Architecture domain ensuring adoption of best practices, processes, methodologies and tools across the MTN value chain
- Develop architecture domain related articles for leading software journals and consulting surveys to increase MTN’s brand visibility
- Oversee and maintain relevant technical documentation, including architectural diagrams, design specifications and standard operating procedures (SOPs) across Software CoE
- Collaborate with Software CoE Lead to present new architecture design concepts, progress updates and recommendations effectively to senior management, technical and non-technical stakeholders
- Oversee the adoption of industry best practices, continuous integration/continuous deployment (CI/CD), DevOps methodologies (Docker) and Testing Methodologies (Jest) within the Software CoE
- Review the overall architecture domain performance (including corrective actions, if necessary, deliver progress and provide reports to Software CoE Lead and other relevant stakeholders
- As a Chapter Lead of the Architecture domain, oversee the exchange of best practices among squads and motivate members for upskilling pertaining to best practices for platform architecture and latest emerging technology
Qualifications
Education:
- Bachelor’s degree in Computer Science/Information Technology/Electronics and Communication
- Post graduate degree in Computer Science /Networks and /or equivalent professional qualification (Preferred)
Experience:
- 7+ years of relevant working experience
- 5-7 years of experience in either as a full stack developer or as a frontend/backend developer
- Experience in emerging telecom-based software technology (Preferred to have)
- Expertise in software development methodologies, design patterns, and best practices
- Experience with cloud platforms (AWS, Azure, Google Cloud) is a plus
Skills:
- Proficiency in entire Java technology stack backed by multiple projects and visible accomplishments
- Solid understanding of entire Software Configuration Management (Gilt) and Governance Framework (TOGOF, GDPR etc.)
- Strong knowledge of telecom systems, protocols, and industry standards (Preferred)
- Solid understanding of web technologies ((HTML,CSS), Testing Frameworks (Jest), APIs and web services
- Detailed knowledge of database management systems, SQL, MongoDB, SQLite databases
- Certification in Information Systems Security Professional (CISSP) is preferable
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Responsibilities
Strategy Development and Implementation
- Lead the delivery of an effective commercial strategy, aligned to priority industry sector and customer needs to deliver new revenue streams ensuring pricing and bid management capability for regional sales are successfully executed.
- Lead, create and manage deals from pre-sales to proposal and delivery, stitching together appropriate assets and contributing to commercial modelling.
- Ensure that proposals submitted by OpCos meet global standards of excellence and quality.
- Use priority target client’s needs as the catalyst to innovate solutions, partnering with the client where possible.
- Responsible for spearheading solution development and commercialisation, aligning relevant pre-sales, solution sales, and solution architecture experts from Converged Solution functional teams to deliver accelerated, market relevant propositions in a Minimum Viable product (MVP) mode.
- Develop and implement commercial and pricing strategies to support regional sales efforts, ensuring alignment with broader MTN SA goals.
- Collaborate with the Commercial and Pricing teams to create and refine pricing models that meet market demands while optimising profitability.
- Design and implement bid management processes that improve the efficiency and quality of proposals submitted by the OpCos.
- Ensure that all commercial proposals are aligned with the Converged Solution and MTN SA long-term strategic goals, taking into account market trends, customer needs, and competitive positioning.
- Operational Delivery
- Ensure the seamless execution of commercial and pricing activities, delivering high-quality bids and proposals that align with customer needs and business objectives.
- Lead effective demand management to drive seamless project request/evaluation/approval/planning.
- Oversee the day-to-day operations of the commercial and bid management function, ensuring that processes are efficient and aligned with best practices.
- Collaborate with sales, legal, and finance teams to ensure that all bids and proposals meet contractual, legal, and financial requirements.
- Develop and manage the budget for the commercial and bid management function, ensuring resources are allocated efficiently to support sales efforts.
- Monitor financial performance related to pricing and bid management activities, ensuring alignment with company financial goals and profitability
- targets.
- Continuously improve operational processes related to bid management, pricing, and proposal development to drive efficiency and quality.
- Budget Management
- Provide input into and review the budget, ensuring that it provides MTN with return on investment, and obtain approval thereof.
- Develop and manage project initiative budgets in line with business objectives
- Manage and optimise and communicate the budget, expense report, ensuring that all expenditure is in line with the budget.
- Monitor costs and determine initiatives to optimize resources. Ensure cost effectiveness by maximising cost/benefit ratios.
- Identify opportunities to generate additional revenue.
- Base annual budgets on the identification of trends and patterns within the current operations and extrapolate these over the next planning cycle,
- taking any known changes in new products or services into consideration
Governance, Policies and Procedures
- Ensure effective implementation of (and compliance towards) company policies, processes, and procedures. Put effective methods and standards in place in alignment with aforementioned
- Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery
- Continuously review key risks, issues and dependencies and set mitigation actions. Proactively flag and escalate issues and manage impacts on resources, cost and productivity
- Check, analyse and understand regulatory and technological environments and shifts which impact the business, continuously.
- Ensure that processes and programmes are in place to prevent and mitigate fraud and organised crime so as to achieve measurable results for channel growth and fraud reduction and risk mitigation
- Continuous Improvement
- Drive best practice, continuous improvement and innovation at process and procedure level within Converged Solutions
- Ensure that the relevant analysis of market knowledge, trends and competitive information is gathered and assimilated
- Ensure competitors benchmarking and gap analysis is performed as appropriate and incorporated into business operations
- Initiate change to continually improve all aspects of service delivery and drive continuous improvement as an important element of service delivery.
- People Leadership/ Management
- Attract, develop and retain appropriate talent. Build talent by identifying and developing new leaders for the respective environment
- Create and implement personal development plans
- Define the divisional KPAs and KPIs that will be cascaded down to each area
- Manage Performance and identify training needs. Coach and guide subordinates
- Enable and model healthy employee relations and collaborative teamwork
- Manage diversity, develop, and embed an Employment Equity plan for the business area
- Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence
- management
- Act as an ambassador for the team by living the Brand values and vital behaviours and changing and influencing employees’ behaviour
- Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company’s brand to be the employer of first choice
Qualifications
- 3 year degree equivalent / 4-year tertiary qualification (Technical/ Commercial) or related (e.g. Finance, Economics, Business
- Administration)
- An MBA or equivalent is advantageous
- At least 7 years related experience in commercial and pricing management, inclusive of;
- At least 5 years' experience leading in business development and commercial management.
- Proven track record of driving revenue growth.
- Demonstrated effective written and verbal communication skills, specifically in proposal and pitch development.
- Worked across diverse cultures and geographies advantageous.
- Experience working in a medium to large organisation
- Demonstrates a deep understanding of technology trends, tools, and platforms, leveraging this knowledge to drive strategic decision-making, optimize solutions, and effectively manage technology-driven projects.
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Responsibilities
- Strategy Development and Implementation
- Lead the development and execution of innovative product strategies that drive business growth and market penetration for the solutions/ products within the Business Line area.
- Provide input to sales targets to meet business needs.
- Consistently identify and disseminate leading practices, concepts, and benchmarks to internal teams.
- Oversee the end-to-end product lifecycle, from ideation through development, market launch, and demand generation.
- Identify and assess new opportunities, enhancing existing solutions, and ensuring the successful implementation of the go-to-market strategy to meet the Business Line's financial and strategic objectives.
- Lead the development and execution of go-to-market (GTM) strategies for new products and solutions, ensuring they are effectively positioned to meet market demands and Business Line objectives.
- Serve as an internal subject matter expert on market trends, driving the adoption of innovative product strategies.
- Product Lifecycle Management
- Oversee the end-to-end product lifecycle from ideation to development, market launch, and demand generation, ensuring each phase drives value and aligns with business objectives.
- Implement agile and efficient product management processes to accelerate time-to-market and enhance responsiveness to customer needs.
- Coordinate with cross-functional teams (e.g., marketing, sales, operations) to ensure seamless and impactful product launches.
- Identify and assess new opportunities within the market, including untapped customer segments, new technologies, or emerging trends that could enhance the Business Line's product portfolio.
- Collaborate with innovation teams to enhance existing products, ensuring they maintain competitive relevance and drive continual customer value.
- Monitor and analyze product performance, leveraging key performance indicators (KPIs) to track progress against business objectives.
- Provide regular updates to senior leadership on the product strategy's effectiveness and suggest data-driven adjustments when needed.
- Prioritize customer experience in all product development and management efforts, ensuring that customer feedback informs product enhancements and innovation.
- Leverage data analytics to improve customer retention and satisfaction, aligning product performance with customer expectations.
- Ensure adherence to Service Level Agreements (SLAs) and other delivery obligations that impact customer experience and OpCo integration.
- Lead the development and execution of go-to-market strategies that ensure timely and successful product launches.
- Orchestrate service providers and develop back-to back SLAs between vendors and local teams for large / priority and pilot deals aligned to the customer SLA.
People Leadership /Management
- Lead, mentor, and manage a team of engineers providing coaching, guidance, and performance evaluations.
- Develop and maintain a high-performance team that consistently meets or exceeds targets.
- Foster a culture of collaboration, continuous improvement, and customer-centricity within the team.
- Set integrated goals and objectives for the team in order to achieve a future-focused, future-fit high-performing organisation.
- Provide technical, procedural and policy guidance to staff, colleagues , partners and vendors.
- Attract, develop and retain appropriate talent. Build talent by identifying and developing new leaders for the respective environment
- Develop and maintain a high-performance team that consistently meets or exceeds targets.
- Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program.
- Develop and implement a training plan to build and develop skills within the team.
- Enable and model healthy employee relations and collaborative teamwork.
- Manage diversity, develop, and embed an Employment Equity plan for the business area.
- Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management
- Act as an ambassador for the team by living the values and vital behaviours and changing and influencing employees’ behaviour
- Governance
- Strategic governance and interlock
- Lead regular strategic meetings with key stakeholders to align on products roadmap, GTM & execution .
- Through WECA & SEA, interlock with the Opcos to have a clear roadmap and execution.
- Perform evaluation baseline of key performance indicators (KPIs).
- Request for relevant budget for internal projects and new initiatives. Monitor costs accordingly.
- Facilitate preparation of proposals on change initiatives, policies and procedure
Qualifications
- 3-year degree equivalent / 4-year tertiaryqualification (Technical/ Commercial) or related
- MBA / Masters Advantageous
- At least 7 years related experience in product management, product development, and goto- market strategy implementation within the telecommunications/ Tech industry;
- Proven track record of successfully leading product teams and driving product
- innovation.
- GTM & P&L
- Experience in managing the full product
- lifecycle, from concept to market launch.
- Strong background in market analysis,
- product positioning, and competitive
- strategy.
Method of Application
Use the link(s) below to apply on company website.
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