Latest Job Vacancies at Ackermans

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

•   Excellent customer service skills 
• Communication skills – fluent in English (any other language would be beneficial 
•  Tenacious 
•  High energy levels 
•  Highly motivated and target driven Experience
•  Previous retail experience would be advantageous 

Key Responsibilities

•  Provide excellent customer service to give customer a great shopping experience - Assist shoppers to find the goods and products that they are looking for - Attend to customer queries / complaints 
• Cashier duties - Process cash and card payments - Process Lay Bys - Process customer refunds - Reporting discrepancies and problems to the supervisor - Till balancing 
• Merchandising - Ensure that stock is correctly priced and displayed - Ensure product availability of the sales floor - Housekeeping - Keeping up to date with promotions 
• Risk - Ensure that products are tagged in line with the company policy - Participating in stock takes - Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 
• Consistently live the Ackermans values & policies and procedures in all aspects of your work.

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This is not for a particular portfolio, but should a suitable opportunity arise in the future that matches your expertise and aspirations, we would be delighted to engage with you further.

We're seeking Store Planners with a rock-solid foundation in commercial thinking, sharp analytical skills, and a proven track record of crunching numbers like a pro. Your mission? To fine-tune our sales strategy in alignment with our company's goals.

Our ideal candidate? A self-motivated powerhouse who's passionate about performance and driven by solutions. You'll need to bring your high energy level to keep up with the excitement of our retail environment!

If you're ready to dive into the heart of retail and make a real impact, we want to hear from you. Join us on this exhilarating journey as we shape the future of our business together!  

 So, what will you do? 

• Ensuring the accurate distribution of seasonal stock to optimise sales.
• Ensuring the optimal distribution of non-seasonal and seasonal replenishment stock to optimise sales.
• Delivering a location plan that allows for the clustering of stores at the required product level.
• Delivering seasonal and non-seasonal replenishment profiles at the required product level.
• Supplying inputs to the Seasonal look for the required visual merchandising.
• Analysing store performance and providing accurate and timeous information in order to optimise business decision making.
• Ensuring new stores are stocked to plan.
• Assisting stores in resolving any queries relating to stock.

What experience & qualifications do you need?

A minimum of 2-3 years sound experience in store planning within a clothing retail environment is an important requirement.

The following additional experience would be ideal:

• Previous store management experience
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems such as Location Planning, JDA Allocation Planning and/or Just Enough
• Experience in Outerwear
• A working knowledge of the latest Microsoft packages (Word & Excel) is essential.
• Experience in working at an advanced level in Excel would be a definite advantage.

The following qualification would be ideal:

•  Grade 12 Certificate/Matric is essential.
• A National Diploma or Degree in Business/Retail Management or Accounting/Finance would be beneficial.

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As we grow our footprint in the number of stores we have, we are growing our Finance support team, too! We have an exciting opportunity for a candidates who is passionate about insurance and finance. The Clerk: Insurance will report to the Insurance Coordinator and will be mainly responsible logging and finalizing claims timeously with our insurance brokers by collating all supporting documentation from the stores, raising the respective monthly accruals and delivering accurate and complete insurance statistics to the business.

We're a fully in-office team. This role is based at our Support Centre in Kuils River, Cape Town.

Key responsibilities:

 Logging of Insurance Claims

• Administration and Claim Processing by contacting brokers
• Inform stores of insurance documentation requirements
• Finalize claim internally and submit to brokers for oversight
• Prepare insurance journals for expense and aggregate account
• Balance schedules between insurance brokers and insurance schedules
• Compile statistics for all divisions

 Reconciliations

• Preparing of monthly Insurance reconciliations
• Query, resolve and journalise reconciling items
• Communication reconciling items across teams
• Balancing claim register to General Ledger accounts claim value
• Match of correction journals against reconciling items
• Posting of journals

Qualifications required:

Essential:

• Grade 12 (Accounting and/ or Maths)

Preferred:

• Relevant Tertiary Qualification (Certificate/ Diploma/ Degree)

Knowledge required:

• Strong administration knowledge and ability
• Working knowledge of the SAP accounting system
• Good knowledge of financial administration and basic accounting principles (debits, credits, journals, reconciliations) and their application (finance systems)
• Good understanding of insurance

Experience required:

Essential:

• 2 -3 years’ relevant finance administration experience, including strong reconciliation experience

Preferred:

• Previous experience in working within the fashion retail industry
• Experience in working on the SAP accounting system

Skills required:

• Computer skills, intermediate to advanced Excel
• Communication skills (verbal and written)
• Interpersonal skills
• Ability to work independently as well as in a team
• Attention to detail
• Above average numerical ability
• Deadline driven
• Analytical thinking
• Ability to work under pressure
• Able to deal with large volumes of work

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We've got an exciting, brand new opportunity at Ackermans as a HR Administrator who will be part of a part of a dynamic team HR team, this role will report to the Human Resource Manager and be responsible for providing a holistic HR administrative service and support to multiple business units within Ackermans. Responsible to support and help manage key people initiatives and ensuring that effective service is rendered to stakeholders in support of HR strategies. 

We're a fully in-office team. This role is based at our Support Centre in Kuils River, Cape Town.

Key responsibilities:

Payroll Functions

• Being responsible for all administrative functions including but not limited to:
• The management of Personnel Files relating to record keeping and management of updates, filing and record keeping.
• Coordinating all inputs for delivery to the payroll department.
• Capture on the payroll system.
• File payroll documents in personnel files - keep payroll file updated.
• Assist with and resolve payroll queries.

Recruitment  and Selection

• Advertise vacant positions on our e-recruitment system.
• Source potential candidates for vacant positions. (interns and contractors)
• Shortlist candidates.
• Regret candidates (getting back to candidates).
• Schedule interviews and print CVs and interview guides.
• Assist with the typing out of letter of appointments, contracts and offer letters.
• Assist with the compiling of induction packs and sign-on paperwork and scheduling of induction appointments.

HR Stats and Reporting

• Assist with the compiling of any HR reports.
• Ensure that all reporting documents are kept up to date.

Training and Development

• Liaise on any training needed, including induction.
• Assist with the typing out of our talent mapping workbooks, Performance Appraisal documents and capturing of results.

Administration

• Updating of any communication relating to HR to Internal Communication
• Administer the record keeping of the performance management system
• Updating of job profiles
• Updating KPI documents
• Update of Organograms
• Maintain administrative forms and manuals
• To compile, communicate and assist with action plans on the Pure Survey

Industrial Relations 

• Taking of minutes in disciplinary meetings
• Update database with any IR issues

Qualifications required:

Essential:

• A Degree/National Diploma in Human Resource Management or studying towards.

Experience required:

Essential:

• A minimum of 1 - 2 year's relevant experience performing an administrative or supportive role within a HR office or function.

Preferred:

• Retail experience
• HR and Payroll administration

Knowledge and skills required:

Sound understanding of best HR practices:

• Personnel files (Popia Act)
• HRIS Systems
• Previous payroll and recruitment systems would be advantageous.

SKILLS required:

• High levels of confidentiality, credibility, and trust.
• Customer services focus both internally and externally and ensuring good interpersonal relationships.
• Accuracy in execution, attention to detail and reliability in meeting set deadlines and work with sense of urgency.
• Be innovative and show initiative.
• Be self-reliant, self-motivated and take responsibility and have a sense of pride in work execution.
• Resilient and able to work in an organisation that is undergoing change.