Latest Jobs at Absa

Job Summary

• An exciting role that focuses on improving the Fraud Operations “Ways of Working”. Effectively, “Fixing” broken processes and system as well as “Building” capability for effective Fraud detection, preventions and recovery of bank and or customer funds.
• This specialist role allows a colleague to work independently, with a measure of autonomy, work in a multi- disciplinary team within Fraud Solutions and across various Products and Channels. The Colleague will play a crucial part in understanding the continuously changing fraud modus operandi used by fraudsters and creatively review and enhance “Ways of Working” to mitigate these fraud attacks.
• This role will advise Fraud Solutions on digital innovation and latest trends in the market to combat fraud, introduce efficiencies and alignment with relevant standards and policies. In this role, you will have an opportunity to influence both Fraud Solutions and the various Products and Channels teams on changes in operations and thus address Fraud Solutions needs.

Job Description

KEY RESPONSIBILITIES:

The high level duties of the role:

• Serve as subject matter expert across all fraud types and channels
• Assess business performance against Key Value Drivers and introduce business change to steer business towards strategic objective
• Critically evaluate fraud modus operandi and assess control weaknesses for enhancement
• Drive control enhancement intervention to improve fraud detection and preventions rates
• Identify opportunities to improve fraud control to mitigate fraud losses and negative customer experience
• Continuously review the fraud recoveries value chain to enhance the rate of recoveries.
• Continuously review the fraud investigations capabilities to improve the ‘ways of working’
• Assess and improve the fraud execution tools to enhance operational execution.
• Investigate and perform needs analysis by interviewing product or business process owners.
• Provide Subject Matter Expertise to system users who request changes for all systems in use in the department. Support their understanding of the dependencies and interfaces between systems and to help them identify and use existing functionality as far as possible before pursuing new development.
• Continuously assess the efficiency of systems and processes in place in the department and make detailed recommendations to business process owners and product managers on how to improve, what the savings would be and possible implementation approaches.
• Analyse the impact of proposed changes on processes, systems, people, methods and controls and advice stakeholders of the identified impact and proposed solutions for conflicts or risk issues.
• Participate in cross-functional project teams to support operational improvement initiatives resulting in business operations efficiency and improvement.
• Support line managers with the process changes and improvements within a business unit.
• Build and foster sound working relationships with all business stakeholders.
• Guide, motivate and support staff during business processes changes and business efficiency initiatives.
• Ensure that processes, control requirements and risk management frameworks relating to enhancements and or changes to systems, processes and procedures are managed within governance.
• Manage the successful integration of new systems by complying with Absa Bank policy, processes and standards.

MINIMUM REQUIREMENTS:

• Relevant degree or equivalent NQF level 7 qualification
• At least 3-5 years Fraud experience in a Banking environment
• Project management training ⁄ qualification relevant technology qualification
• At least 3-5 years’ experience in Fraud systems management and/or Fraud process optimization or enhancement

WHAT’S ON OFFER:

• Great Team environment
• Autonomy to produce excellent results and delight colleagues and customers.
• Opportunity to influence and interact with senior management
• Work in a multi –disciplinary environment
• Opportunity to discover and learn

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• Work as part of an agile team to provide application support for specified tech products & services. This includes first line support & basic optimization, administration, configuration, maintenance & trouble shooting / problem solving with end users of these tech products & services.

Job Description

Devops & Support

•  Apply problem solving skills to solve technical problems on existing applications
•  Take ownership for developing advanced design thinking and problem solving skills in preparation for greater complexity / changing / evolving tech
•  Implement configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
•  Schedule and oversee planned maintenance tasks, such as backups and performance tuning, in production for tech products & Services
•  Provide inputs into application documentation for end users
•  Leverage application documentation to guide users through application support processes
•  Leverage knowledge gained on support / trouble shooting processes to make recommendations for user documentation and or application changes / enhancements
•  Execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues
•  Follow governance & risk procedures for all application support e.g. upgrades, maintenance etc.
•  Work as part of an integrated application / product / service team throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services
•  Identify stakeholder & communication dependencies / interdependencies & requirements in all application support processes & ensure these are followed prior to any application support implementation
•  Proactively identify any risks ahead of application support processes e.g. changes, optimization, maintenance, batch uploads etc.
•  Develop and maintain knowledge in application functionality, user workflow, and business processes to improve level of support provision on an ongoing basis
•  Develop sufficient knowledge of application infrastructure (server, network, security) to improve application support inputs
•  Compile and maintain inventory of applications and related details
•  Meet all SLA requirements associated with application support being provided
•  Follow identified risk, governance & control procedures for all application support provided e.g. backup, documentation etc.
•  Maintain awareness of application risks and opportunities for improvement

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

Support high-performing, scalable, enterprise-grade application design & development in agile teams by producing, testing, documenting & reviewing source code.
Job Description

Accountability: 

DevOps

• Contribute to all phases of the development lifecycle
• Interpret analysis, problem definition & business requirements to identify solution requirements (e.g. features)
• Produce well-organised and documented source code for  technical solutions
• Apply technical organisation principles of self-service, repeatability, testability, scalability & resilience in code development
• Apply general design patterns and paradigms to deliver technical solutions
• Debug existing source code and polish feature sets.
• Work with integrated teams and other developers to improve and evolve technical products and services
• Study & apply Group Architecture & Infrastructure guidelines to all development work
• Support reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for exposure to Automation, Integration, Messaging, CI/CD etc.
• Update, create and appropriately store application documentation & technical specifications

Risk & Governance

Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
Education and experience required

• 0-2 years + experience - AWS, Azure & Google Cloud Platform
• Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience & practical application in the following is evident:
• Core Language Features
• Basic Server Infrastructure Understanding
• Design Patterns
• Excellent understanding of specific coding / scripting languages e.g. Java, C#
• Solid understanding of Object Oriented Design and ability to properly apply general design patterns and paradigms
• Some understanding of frameworks and libraries like JavaScript, jQuery, TypeScript, HTML, CSS
• Some experience / understanding with appropriate unit testing framework(s)
• Affinity for debugging and problem-solving.
• Familiar with scripting languages like Bash and/or Python

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

Are you ready to make a difference? 

• Our Converged Security Office prides itself in its unique structure that sees an integration and collaboration model between our Information Risk, Cyber, Resilience, Physical Security & Forensics teams to ensure effective risk management across all disciplines. 
• You will be focused on the evaluation, testing, implementation and support of the security solutions on the endpoints.

Job Description

What you’ll get to do:

The role is within the Converged Security Office your responsibilities will include the following:

• Help define a long-term vision for maintaining and scaling our Privileged Access (e.g. authorisation, two-factor setup, least privilege access) and/or Endpoint Detection and Response (EDR) solutions
• Create trustworthy user experiences by building interfaces that are simple, easy to comprehend, performant and reliable
• Configure, test, pilot and rollout new user-facing experiences in modern tools
• Ensuring that platforms, with architecture input, are maintained in the most current state and not allowed to become obsolete
• Develop detailed technical configuration documents, working closely with the security architecture, risk management and standards groups
• Developing, maintaining, and updating internal process documentation
• Provide support to internal Absa projects
• Provide platform related reports periodically
• Perform problem diagnosis; performance tuning; capacity planning and configuration management for the platforms
• Respond to platforms related incidents within the defined SLA times
• Provide standby support for the platforms on weekends/holidays as per the roster
• Combine the knowledge of security technology evaluations and emerging products with security business needs
• Ability to work with other engineers both internally and external to Absa
• Ability to manage vendor relationships knowing due diligence goes beyond just the technology and engaging with the right business people to ensure Absa fully leverages vendor relationships

What do you need to get in?

• NQF level 6 B Degree
• 8 years (technical/lead) experience in technology
• 6 years Security Engineering experience preferably within a large financial institution
• Industry & Vendor certifications – CISSP, CISM,  GIAC, Linux, Windows, etc. preferred
• Experience in engineering and support of BeyondTrust suite and/or CrowdStrike will be advantageous
• Experience in API integrations will be advantageous
• Working experience in Operating Systems such as Linux, Windows, MacOS
• Solid understanding of Web Services technologies (e.g. XML, .NET, JAVA) and remote access protocols (SSH, RDP, SCP)
• Experience in automation technologies will be advantageous
• Strong knowledge of information security frameworks and standards such as CIS, ISO27001,
• Comprehensive grasp of emerging security technologies and threats for mobile & digital channels
• Knowledge in multiple information security technologies and their strengths and shortcomings
• Experience with securing information for cross-functional, cross-platform applications
• Monitors marketplace trends, vulnerabilities, emergent threats and audit/control issues
• Must have a high degree of initiative and self-motivation and demonstrate the ability to drive results
• Strong communication skills both verbal and written and strong relationship and collaborative skills and organizational skills with the ability to work as a member of Group cyber team and geographically distributed engineering teams (ARO)
• Actively seeks ways to understand and mitigate risk
• Able to shift well from task to task
• Able to work well under pressure
• If you’re passionate about working in a fast-paced environment and contributing to the exciting world of Security by leading from the front, we would love to hear from you!

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To carry out comprehensive credit assessments and analysis on potential and existing counters within the SA large corporate and Mid-Corporate portfolio to enhance the decision making process in determining the IC’s appetite to extend credit to these companies. To work within existing credit policies to structure appropriate investment solutions for the portfolios and manage all other credit related issues for various credit portfolios.

Job Description

To conduct quality credit risk assessments and reviews and proactively manage credit risks associated with in various portfolios. Key accountabilities include:

• Conduct research on the industry in which the client operates to understand overall profitability, industry trends and clients’ market standing relative to its competitors.
• Conduct a full assessment of the risks and potential mitigating factors impacting on a investment decision.
• Perform robust financial and non-financial analysis on the client that supports the review of facilities or new funding proposals.
• Make use of clients' historical data, for example, its financial statements to forecast the clients’ potential growth and sustainability. Conduct a sensitivity/scenario analysis to determine the impact that a change in, for example the economy, political situation, consumer demand etc. will have on the clients’ financial health.
• Based on analysis conducted structure a lending solution for the client that will account for the potential threats to the client and that is within set credit limits and the Bank's credit lending policies and appetite.
• Compile a proposal which summarises, the clients’ background and needs, the research findings and the final recommendation on which credit lending solution is best for the client, for the Credit Manager to approve in the interim and escalate further for the necessary approval.
• Facilitate the credit sanctioning process by responding to sanctioned enquiries and/or attending all relevant Credit Committee meetings in order to present and sponsor credit applications that have been submitted under your signature.
• Compile reviews, amendments and new applications to the appropriate lending authorities. Monitor the client performance on a continuous basis, in addition to performing annual reviews of clients, to ensure early detection of a client's business or operating environment.

Governance and controls:

• Ensure that the Bank's credit policies, philosophy and all relevant legislation are fully complied with at all times and that any policy breaches have been suitably addressed and mitigated against.
• Ongoing credit portfolio monitoring and maintenance of Group Risk Appetite across clients.

Data and Systems Management:

• To produce relevant management information and manage exposures including the maintenance of relevant systems.
• Drive capital efficiencies through ensuring that the data in terms of Default Grades (DG's), Loss Given Defaults (LGD's), limits and review dates are correctly captured on the Bank's credit systems and adequately supported by in the credit systems.

Business Enablement:

• Provide solution driven support to business to facilitate growth initiatives, whilst maintaining a healthy balance between risk and reward.
• Participate and add value to business committees where required.
• Communicate and interact regularly and proactively with business stakeholders while providing insights on risk trends and providing clear risk appetite guidance.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Administration: Effectively fulfil all required administrative duties, including tracking and reporting | Customer Experience: To provide service excellence and achieve customer satisfaction | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | : | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

Job Description

• Relationship Management: Establish and maintain professional relationships through networking with industry leaders, regulators and policy makers as well as business partners that are key in the development of new ventures | Delivery Business Development: Champion and manage business bulk acquisition strategic plan in line with Absa Business unit strategy | Market Intelligence: Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments | People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development | Operations & Compliance: Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and banking industry that may have an impact on the Business Advantage | : | : | :

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• Portfolio Management: Ensure appropriate management of respective portfolios that includes but not limited to client visits and engagement, portfolio performance management, reporting and executing of client requirements | Business Development: Agree financial targets/new business targets and set out tactical plans to achieve this on an annual basis | Risk Management: Ensure that portfolio meets the required risk management standards | People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development (where applicable) | : | : | : | :

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised