Latest Jobs at Nedbank

Job Purpose

Performs business and systems analysis, designs, implementconfigures, supports and maintains SAP system. Plays a role in realisation  of business benefits under limited direction, in multiple  functional areas or modules in the SAP system.

Job Responsibilities

• Contribute to quality and  financial goals by operating within agreed budget and by conforming to the Service Level Agreements.

• Plans and prioritise work outputs with a realistic sense of time and resources involved.

• Ensures conformance to programming and/or configuration standards and /or documentation in line with best practices.

• Investigate and propose enhancements which will result in improved performance.

• Responds to customers with the appropriate level of urgency.

• Works under limited supervision of mentor/Senior in supporting the achievement of project/deliverables.

• Takes ownership in ensuring that customers expectations are met.

• Customer liaison into business.

• Demonstrates an understanding of how SAP software, services, products and solutions add value to the business.

• Highlights potential project or solution risks and issues to project management.

• Actively support other team members on projects as well as SAP internal tasks.

• Participate in knowledge sharing.

• Prioritise and/or integrate multiple projects /tasks concurrently.

• Provide input  to highlight inter dependencies between projects and support.

• Deliver all project activities leading to the implementation of the requirements by applying project management principles.

• Deliver as per approved SDLC.

• Provide direction, configure and maintain the SAP system and provide support through alignment to the standards processes and procedures.

• Assist other resources in technical preparation of SAP Process Procedures, test scenarios, end-user documentation and user manuals.

• Identify and Mitigate risk.

• Apply problem solving skills to resolve identified problems.

• Keep up to date on SAP and Nedbank strategy.

• Takes a disciplined approach and works effectively towards clear objectives and prioritises.

• Analyses and appropriately judges the pro's, cons, opportunities and risks of a problem.

• Uses information from different sources to aid in problem solving.

• Effectively resolves complex problems using creative approaches outside area of expertise.

• Maintain and sharing team  knowledge.

• Continually develop core skills, cross-functional expertise and business knowledge.

• Participate in Nedbank Culture building initiatives,

• Participate and support corporate social responsibility initiatives.

• Add value to Nedbank by identifying and recommending opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Business Analysis

Preferred Certifications

• SAP BI

Minimum Experience Level

• 2-5 Years SAP BoBJ Experience

Advantageous Experience

• Advanced analytics

• Predictive analytics

Skills

• SAP BoBJ (Webi , A40)

• SAP BW4/HANA

• Experience reporting off SAP BW Environment (Essential)

• SAP BO Administration (CMC)

• SAP Lumira (Essential)

Behavioural Competencies

• Managing Work

• Quality Orientation

• Decision Making

• Continuous Improvement

• Continuous Learning

• Innovation

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Job Purpose

To create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value.

Job Responsibilities

• Be primary point of contact for clients by being accessible according to Nedbank client service strategy. Regular proactive interaction with clients to build and maintain relationships in line with business unit strategy.

• Conduct regular portfolio reviews with clients to ensure optimum value and client retention. Identify potential new clients through prospecting to increase client base and grow market share.

• Engage with collaborative partners through collaboration forums and networks.

• Analyze customer satisfaction survey results to identify problems. Suggest improvements and implement action plans aligned to divisional customer service strategy to improve efficiencies and outputs.

• Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals

• Conduct business activities in line with internal and external service level agreements.

• Ensure service level agreements are adhered to by following business unit process and procedure

• Grow revenue through acquisition activities and cross sell and up sell to achieve financial targets. Manage costs and impairments to minimise revenue leakage and losses.

• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

• Understand role relevant systems and processes and implement to minimise risk.

• Conduct all activities in accordance with regulations and corporate governance guidelines to avoid risk.

• Complete and submit relevant reports in accordance with operational requirements

Experience Level

• 4-5 years' Relationship management experience in the financial sector a must

• 2-3 years’ experience in Business Acquisition essential

• Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be advantageous

Requirements

• NQF Level 6 or Higher in a Financial or Business related field essential

• Matric / Grade 12  / National Senior Certificate

• Valid driver's license and own reliable transport is essential

Type of Exposure

• Conducting gap, needs and root cause analysis

• Analysing and interpreting, situation, qualitative and quantitative data that requires an evaluation of multiple factors

• Identifying trends

• Drafting and checking accuracy of reports and records  

• Writing business proposals Preparing and delivering presentations

• Communicating complex information – written and orally

• Developing ways to minimise risks

• Working with a group to identify solutions to a problem

• Successfully selling banking solutions

• Building and maintaining effective cross-functional relationships with internal and external stakeholders

• Influencing stakeholders to obtain buy-in for concepts and ideas

Technical / Professional Knowledge

• Banking knowledge and procedures

• Business writing, terms and definitions, acumen, and principles  

• Communication Strategies

• Data analysis

• Industry trends

• Principles of project management

• Relevant regulator, software, and systems knowledge

• Research methodology

• Decision-making process

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Job Purpose

To translate macro design into detailed micro designs which will realise the business solution in their relevant areas of focus. Translate and communicate the required changes to the programmer community. Develop critical component parts.

Job Responsibilities

• Analyse, advise and where necessary create technical design relevant to their domain and/or advise across product area.

• Provide advice across business units on technological integration opportunities.•Implement learning's from post-mortem meetings.

• Deliver work products according to the agreed time lines and within agreed budget.

• Liaise with impacted teams through meetings.

• Consult with other domain players.

• Escalate non-compliance to relevant stakeholders.

• Provide consulting on specific technologies to Architecture.

• Establish and maintain relationships with peers in other domains.

• Recommend and publish technical solutions.

• Interpret the business requirements in order to create technical specifications within own product area with an in-depth understanding of impacts across other Product areas (within project environment).

• Ensure technological integration across applications.

• Delivered systems, products and/or projects which contributed to improved client service.

• See to successful signoff of the test pack on the applicable platforms.

• Review required document(s).

• Analyse level of impact and risk on project and stakeholders .

• Deliver impact analysis artefact including effort estimation and time lines.

• Assign level of impact and risk.

• Review analysis of less complex projects.

• Consider industry trends in technical design areas.

• Deliver optimal solutions within the capability of the technology across multiple domains.

• Participate in building of the current technology landscape.

• Consult on problem solving when requested.

• Provide guidance on the feasibility of proposed technical solutions and suggest alternatives.

• Facilitate technical design sessions and approve component specifications across product domain areas.

• Participate in analyst forums.

• Attend design forums and participate in proof of concepts.

• Advise management on the technical readiness, risk and impact of the proposed implementation to production at all levels of complexity

• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned.

• Identify training courses and career progression for self through input and feedback from management.

• Ensure all personal development plan activities are completed within specified timeframe.

• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.

• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

• Contribute to a culture conducive to the achievement of transformation goals by participate in Nedbank Culture building initiatives (e.g.. Staff Surveys etc.).

• Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).

• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank. 

Key Responsibilities

• Consultation on projects and quick wins

• Mentoring junior team members

• High Level Design and Detailed Design

• Software Development

• Full accountability of deliverables end-to-end – managing all stakeholders and impacts.

• Set and enforce coding and design standards.

• Code Quality reviews

• Quality Assurance support and reviews

• Feedback on progress to Scrum Master / project manager

• Timesheet capture

• Self-management of capacity and deliverables in alignment with Sprint planning / chosen methodology

• Continuously monitor the product environment and enhance/streamline where appropriate.

• Stand-by, Support and Maintenance of existing systems

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Certifications

• Extensive high-level design experience

• Detail Design and mentoring to developers

• Consultation experience – projects, business (all stakeholders)

• Exposure to agile delivery, Scrum, Kanban and / or SAFe

• Cloud development (Azure or AWS) an advantage

• SOA / API

• SOAP and Rest

• Devops toolsets for software releases

• JWT / Java Web Tokens

• SSL’s

• Swaggers / service development

• Pricing and Billing experience

• Banking experience

Minimum Experience Level

• 5+ year experience in programming of which at least 3 years design experience.

Technical Knowledge

• Core Java & Java EE (Medium to Advanced)

• Spring/Spring Boot

• Webservices AS(WAS) and SOAP & REST

• Kafka

• Mongo DB(preferable)

• WebSphere

• ORM-Hibernate

• DB2 & Medium to Advanced SQL skills

• JMS, MQ Queues & Topics (Preferably IBM MQ)

• Maven

• XML,XSD,JSON etc.

• Acquaintance with Cloud & Containerization( Nice to have)

Behavioural Competencies

• Decision Making

• Influencing

• Innovation

• Building partnerships

• Compelling Communication

• Driving for Results

• Quality Orientation

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Job Purpose

To develop and maintain best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management and/or attainment of strategic objectives.

Job Responsibilities

• Build and formally present reports by monitoring business performance within the set risk appetite and through analysis.

• Report to; monitor and advise operational areas to manage trends through analysis for ad-hoc requirements.

• Manage client expectations by liaising with stakeholders through the model build process as well as the systems and strategy development process.

• Increase efficiencies through programming and automating processes.

• Enhance business efficiencies and ensure compliance through formal communications and interacting with external bodies.

• Challenge model builds from around the cluster through peer review participation and ensuring best practice.

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).

• Research and make recommendations for corporate citizenship initiatives in area of influence

• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).

• Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

• Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.

• Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.

• Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.

• Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.

• Ensure continuity and record keeping through formal sign-off at forums and by creating documentation.

• Ensure data accuracy through data and front-end analysis; pre and post testing of system/strategy changes.

• Ensure business process consistency through formal communication; updating and maintaining policies.

• Ensure accuracy and feasibility through impact analysis for newly developed products.

• Review reporting and ensure accuracy through analysis and providing feedback.Providing advice to key operational areas ensuring optimal resource allocation and desired results through analysis and communication.

• Manage access and change control and ensure compliance by creating change logs and restricting/providing access.

• Take corrective action where risk is identified in any processes; models or reporting; through analysis and formal communication.

• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.

• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.

• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.

• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Post graduate degree in Statistics/Mathematics,  CFA/ FRM/CQF

Minimum Experience Level

3-5 years relevant experience in an analytical environment

Type of Exposure

• Analysing situations or data that requires an in depth evaluation of multiple factors

• Developing ways to minimize risks

• Managing conflict situations

• Influencing stakeholders to obtain buy-in for concepts and ideas

• Sharing information in different ways to increase stakeholders understanding

• Comparing two or more sets of information

• Working with a group to identify alternative solutions to a problem.

• Interacting with diverse people

• Building and maintaining effective relationships with internal and external stakeholders

• Analysing and interpreting quantitative and qualitative data

Technical / Professional Knowledge

• Industry trends

• Microsoft Office

• Principles of project management

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Risk management process and frameworks

• Business writing skills

• Microsoft Excel

• Business Acumen

• Quantitative Skills

Behavioural Competencies

• Applied Learning

• Coaching

• Communication

• Collaborating

• Decision Making

• Continuous Improvement

• Quality Orientation

• Technical/Professional Knowledge and Skills

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Job Purpose

To provide claims administration support in respect of short term insurance matters to stakeholders in line with Nedbank strategy.

Job Responsibilities

• Comply with Service Level Agreement or Claims Protocol by administering and facilitating the claims process.

• Reduce risk to Nedbank Group by monitoring, identifying and reporting trends in claims.

• Build networks with stakeholders by participating in forums.

• Identify, build and maintain relationships with stakeholders to understand their short term insurance needs.

• Meet client needs by ensuring claims are processed according to service level agreement and insurance policy.

• Initiate and process claims to finalisation by ensuring compliance to insurance policy.

• Comply with Service Level Agreements by adhering to self imposed standards and timeframes.

• Minimise risk by complying with all Nedbank policies and procedures.

• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.

• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.

• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers

• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.

• Ensure information is provided correctly to stakeholders by maintaining and sharing knowledge with team.

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).

• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.

• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

10 years Commercial Insurance

Preferred Qualification

Higher Certificate: Short Term Insurance

Type of Exposure

• Working with a group to identify alternative solutions to a problem

• Completing various administrative duties (e.g.; answering phones; making copies; filing)

• Managing conflict situations

• Comparing two or more sets of information

• Tracking cost against a budget

• Capturing data

• Checking accuracy of reports and records

• Drafting reports

• Building and maintaining effective relationships with internal and external stakeholders

Technical / Professional Knowledge

• Administrative procedures and systems

• Banking procedures

• Business principles

• Business terms and definitions

• Data analysis

• Governance, Risk and Controls

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Business writing skills

• Cluster Specific Operational Knowledge