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  • Posted: Jan 25, 2022
    Deadline: Not specified
  • For over 100 years, Nestl South Africa has delivered on its Good Food, Good Life promise to its consumers, ensuring that they are always able to access our established, well-loved brands as well as new and innovative products that respond to their evolving needs. We exist to DELIGHT our CONSUMERS who have enabled the growth of our business and company by ...
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    Trainee Consumer Feedback & Sensory Specialist

    Position Summary

    Nestlé is so much more than the world’s #1 food and beverage company.  We are committed to helping our communities to live healthier and happier lives, and as such we are looking for a Trainee Consumer Feedback and Sensory Specialist to join our team at our factory in Mosselbay. As a Trainee Consumer Feedback and Sensory Specialist at Nestlé, you’re responsibility is to Investigate consumer complaints with team and respond timely to Consumer Services department. Identify root cause and support the implementation of corrective and preventive actions. Evaluate effectiveness of preventive actions. Maintain consumer complaint statistics, apply Pareto analysis, identify the top 5 main contributors to Consumer complaints and trigger improvement projects. Accountable for the reduction of consumer complaints.

    A day in the life of a Trainee Consumer Feedback and Sensory Specialist


    • Investigate consumer complaints and perform Root Cause Analysis

    • Discuss consumer complaints with operators in formal sessions and solicit for bottom-up proposals to reduce and eliminate complaints

    • Develop and maintain the monthly consumer complaint statistics by product group and variant

    • Analyze Complaint data & draw trends at the end of every month and submit to the Factory QA Manager and Corporate Quality

    • Create Quality awareness weekly on top priority quality defects across factory

    • Alert factory management on all key priority quality projects which are not on track (OTIF)


    • Develop a competent group of tasters across functions to carry out the In-Out tasting for raw materials, semi-finished - and finished products.

    • Recruitment, screening, training, and managing of Sensory panels.

    • Triangle testing – when the process or an ingredient has changed to identify if there is a significant difference.

    • Standard approval – when a new standard has to be selected a triangle test has to be performed to proof similarity.

    • Keeping Quality tests should be conducted, recorded and shared with the application group.

    Technical Assistance

    • Factory QA: Overall support plants with developing corrective actions for defects and entering result to allow early shipmentApplication groups; Provides the relevant Application groups with support on development on consumer centric specifications and FTR industrial batches

    • Production: Provides support on the release of rework for all plants and drive defect elimination by strong inline sensory management to prevent defects from reaching finished product

    People Development

    • Raise the awareness in the factory on consumer complaints and sensitize staff driving employees who are closer to the consumer

    What will make you successful

    • Degree/Diploma in Food Technology
    • 2years experience in sensory and production 
    • FMCG preferable

    Personal Qualities

    • Leadership and people development skills.

    • Drive Consumer Focused initiatives with employees

    • Able to dialogue with all levels of management.

    • Able to work under pressure and yet stay calm at all times

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    Trainee Quality Systems Specialist

    Position Summary

    Nestlé is so much more than the world’s #1 food and beverage company.  We are committed to helping our communities to live healthier and happier lives, and as such we are looking for a Trainee Quality Systems Specialist to join our team at our factory in Mosselbay. As a Trainee Quality Systems Specialist at Nestlé, you’re responsibility is to assess and review the correct implementation of the ISO9001 elements and provide management information on the level of compliance and efficiency. Provide assistance for improving the efficiency of implemented Quality System elements. Manage the factory audit team. Develop and maintain the Factory Quality Manual and related documentation. You will also be accountable for the achievement and maintenance of the ISO9001 implementation. 

    A day in the life of...


    • Coordinate all activities related to the setup and maintenance of the Factory Quality Manual.
    • Ensure that Quality instructions and procedures are updated. (CTT)
    • Develop a Quality System Audit team and audit plan.
    • Ensure that the Audit plan is carried out.
    • Manage and drive the Corrective action system to ensure that all corrective actions are carried out in time and Q Notifications closed on SAP
    • Assess the effectiveness of the corrective actions.
    • Inform and update the Management on all activities and trends pertaining to the Quality Management System.
    • Assist in the preparation of the factory MRQ.
    • Ensure improvement and performance of the Quality System is assessed.
    • Drive the execution of the SQA program within the factory with feedback to corporate
    • Coordination of the factory traceability program and improvement thereof


    Technical Assistance

    • Factory QA: Conduct health checks for Quality and escalate non-compliances for closure
    • Application groups; Provides the Applications group with support on setup of new materials and products
    • GLOBE QMS: Drive the implementation, management and update of the G-QMS system
    • Supply Chain & Export: Ensure GRPT targets for release are maintained

    What will make you successful

    • Degree/Diploma in Chemistry, Microbiology or Food Science
    • 2years experience in the related field
    • ISO 9001 certification
    • SAP knowledge and experience essential

    Personal Qualities

    • Leadership and people development skills.

    • Able to converse with all levels of management.

    • Able to work under pressure and yet stay calm at all times.

    •  Able to work within multifunctional teams and deliver results through people

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    Regulatory & Scientific Affairs Specialist

    Position Summary

    Nestlé is so much more than the world’s #1 food and beverage company.  We are committed to helping our communities to live healthier and happier lives, and as such we are looking for a RSA Specialist to join our team in Bryanston, Johannesburg. As a RSA Specialist at Nestlé, you’re responsibility is to contribute to compliant labelling and product related communications, give input to business & technical in local I&R projects and to build relations with authorities and associations.

    A day in the life of...

    • Keep abreast of local and international regulatory knowledge and share regulatory knowledge with RSA staff and various functions.    

    • Propose & Implement validated action plans in response to regulatory changes in the market.                                             

    • Contribute as key member to local I&R projects. Be assigned as regulatory collaborator and/or leader in I2L.                                                       

    • Ensure regulatory compliance of recipes, raw materials and products, labelling and any kind of product communication by working in close collaboration with marketing, nutritionists, quality department and application groups for product compliance and contribution to relevant networks.                                                     

    What will make you successful

    • 3 to 5 years experience in a regulatory environment
    • A BSc degree in Food Sciences, Nutrition or Dietetics
    • Knowledge of Food Safety Initiative (FSI)
    • Have high attention to detail

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    HRBP - Supply Chain

    Position Summary

    With a history spanning over 150 years, Nestlé didn’t become the world’s leading food and beverages brand by chance. Perfection is at the heart of what we do and our people are always looking for the next big idea to cement our status. We are now looking for Human Resources Business Partner for Supply Chain based in Bryanston. 

    As a Supply Chain HRBP your primary role is to develop and implement the HR strategy in collaboration with the local Unit strategy to ensure that they form a coherent whole. The HR strategy is translated into a set of HR plans (People Plan) that remain integral to the particular Unit plan. HR Plans in general will optimize the contribution of employees in both the short and long term to drive the long-term direction of the organization

    A day in the life of...

    A Supply Chain HRBP 

    • Contribute to & Execute HR Strategy:  Contribute to the execution of the business plan through the creation (where appropriate) and implementation of the People Strategies that attract, develop and retain employees. Support the organisational short- and long-term business needs to drive competitive advantage and address opportunities and threats.  Drive flawless execution of Global, NiM and local HR Initiatives.  Co-ordinate and execute workforce planning for the specific customer unit.            

    • Organisational Design & Development (OD&D): Pro-actively challenge the established organisational structure of the customer unit to drive superior performance (taking account of Nestlé principles, policies & local business context).  Ensure people issues are a key consideration when discussing and planning business activities. Manage effective organisational transformation and change projects using best practice methodologies. Shape the culture to align with Nestlé goals & initiatives through supporting & coaching Line managers in their implementation of core people processes. Work with leaders to enhance current and future functional and leadership capability needs.          

    • Performance & Talent Management: Ensure Performance and Talent Management drive the achievement of business goals through objective and development plan setting, performance calibration and talent development.  Lead talent review/calibration to ensure high performance is rewarded and developed in line with the Management Development Cycle. Implement customer unit succession planning and talent management plans that support business goals. Ensure People Managers use tools effectively to assist individual and team performance improvement at all levels.  Coaches others to interpret, apply and communicate “Total Rewards” principles/policies/strategies.     

    • Employee Engagement: Establish and maintain effective win-win working relationships with managers, employees and their representatives through an environment that fosters communication and co-operation. Promote and foster a culture and environment that is productive, open, empowering, safe and equitable and coach others to behave and make decisions in line with Nestlé Management and Leadership Principles and Nestlé Corporate Business Principles. Responsible for compliance in HR (policies and practices).            

    • HR Organizational Alignment: Be the gateway for the business into the HR function to ensure Line Managers and Employees understand the HR model and can quickly and efficiently access solutions. Collaborate and provide business insight to CoE and CoS to ensure initiatives and projects are designed and implemented that support business people  plans. Provide objective and timely feedback to CoE and CoS on the quality of service to ensure the overall HR service to the business unit meets or exceeded agreed standards.             

    • Functional Development: Work as part of cross functional / NiM CoE HR teams to develop HR practice and process developments that enhance the HR contribution to the business. Utilise continuous improvement in HR to develop functional efficiencies and ways or working.                         

    What will make you successful

    • Degree level education or equivalent

    • 3  - 5 years experience in a HRBP function

    • Exposure to Talent Management, Learning & Development, Employee Relations, Compensation & Benefits, Recruitment/Resourcing.

    • Leading and managing change through the effective use of organisation design, development and business transformation techniques.

    • Experience of working in Industrial and employee/labour relations. 

    • Success leading, coaching, and developing people in a high performing team environment e.g., performance management etc.

    • Effective influencing and coaching of leaders. 

    • Leading people and projects experience.    

    • Successful experience in contributing to the creation, implementation & execution of people strategies for a business, function or unit.

    • Worked within a Matrix environment, achieving results through effective influencing and collaborating

    • Range of experiences supporting different parts of the business in order to develop broad business accumen.

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    Public Relations Specialist

    Position Summary

    With a history spanning over 150 years, Nestlé didn’t become the world’s leading food and beverages brand by chance. Perfection is at the heart of what we do and our people are always looking for the next big idea to cement our status. We’re now looking for a Public Relations Specialist based in Bryanston.
    In this role you will be responsible for creating, planning and executing Public Relations strategies in order to maintain and enhance the perception of Nestle corporate initiatives and its product brands among various internal and external audiences.  Implement the corresponding tactics including events, social media, media relations and employee communication.

    A day in the life of...

    A Public Relations Specialist

    • Working cross functionally and collaboratively formulate PR Plans and strategies via different online and traditional media channels and execute against them across the ESAR countries (South Africa, Mozambique, Kenya, Mauritius, Ethiopia, Zimbabwe)                

    • Write press releases, speeches and other PR copy across the ESAR Countries (SA, Kenya, Mozambique, Mauritius, Ethiopia, Zimbabwe) and ensure that all communication is cohesive with brand image                 

    • Build and maintain key internal (corporate and brand across ESAR) and external (agencies and supplier) relationships and implement agreed ways of working to ensure delivery of all corporate and brand plans                

    • Manage influencer marketing scope and working with appointed agency ensure planning, execution and measurement                 

    • Manage and organise budgeting system and reporting of ROI results to stakeholders (weekly, monthly, quarterly)                

    • Maintain all records in a safe manner and easy accessibility for future enquiries- drives compliance in ways of working         

    What will make you successful

    • Bachelor’s Degree or equivalent in Communications, Journalism, Public Relations, Marketing or related field

    • 3-4 years of experience in Public Relations or Corporate Communication

    • Excellent writing skills 

    • Strong Stakeholder Relationship Management skills 

    • Self Management

    • Strong presentation skills

    • Flexibility and adaptability

    • Responds well under pressure with strict time limit

    • Ability to manage ambiguity

    • Strong influencing, negotiating and decision making skills

    • Team player who is willing to work cross-functionally

    • Approachability and conflict management skills

    • Entrepreneurial mindset (creative thinking and innovation)

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    Sales Finance Analyst

    Position Summary

    With a history spanning over 150 years, Nestlé didn’t become the world’s leading food and beverages brand by chance. Perfection is at the heart of what we do and our people are always looking for the next big idea to cement our status. We are now looking for Sales Finance Analyst in Bryanston. 

    As a Sales Finance Analyst you will be responsible for providing financial support to customer business teams: providing financial/economic analysis to assure/facilitate the optimal use and control of commercial resources.  Ensures that sales operations adhere to financial, legal requirements and Nestlé Accounting practices 

    A day in the life of...

    • ICP: Participate in the development of the customer and channel strategy and follow through to all elements commercial execution. All customers & channels (modern trade, traditional, eCommerce etc.) need to be given appropriate focus and resources.        

    • Optimize trade spend investments: Ensure that Pre & Post promotional evaluations are performed timeously and accurately.

    • Provide financial support to CAMs in their preparation of evaluations. Provide analysis of evaluations vs prior year, across and categories and across customers to ensure optimal use of funds. 

    • Leverage Customer Contribution Statements (CCS) as a Management Tool by providing analysis pertaining to mix impact, and clear understanding of the CCS drivers.                

    • Custodian of internal controls and assurance that trade spend practices comply with internal and external guidelines                

    • Partner with relevant functions to ensure transparency, alignment and proactive collaboration on Trade Spend                

    • Partner with Customer Finance organization to facilitate discussion on order to cash payment cycle and to provide financial guidance in customer negotiations                

    • Improve Customer Sales Team business acumen through training and ongoing Finance and Sales Analysis                

    • Coordinate the forecast of NNS, TTS, Customer Contribution to ensure alignment with monthly business planning and the Dynamic Forecast                            

    What will make you successful

    • BCOM or Similar qualification, or relevant demonstratable prior working experience

    • Experience in commercial finance functions a plus.

    • Good understanding of controls and experience in process implementation

    • Experience working in a matrix organisation

    • Experience in management accounting with knowledge and understanding of financial justifications, return on investments and Price, volume, Mix analysis.

    • Basic knowledge and understanding of Power BI or similar.

    • Sustainable performance in Finance

    • Participation in local Efficiency and Best Practice Projects

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    Business Process Specialist

    Position Summary

    With a history spanning over 150 years, Nestlé didn’t become the world’s leading food and beverages brand by chance. Perfection is at the heart of what we do and our people are always looking for the next big idea to cement our status. We’re now looking for a Business Process Specialist based in Babelegi.

    In this role you will ensure efficient operation of the production section in terms of administration, planning control, best practice application, psa stock management and SAP data accuracies.
    Advise, Train, and support Team Leaders, End Users of how specific business requirements can be best supported and assist in the implementation. Establish formal communication channel with Finance & Quality Assurance.

    A day in the life of...

    A Business Process Specialist

    Manage Process Orders:

    • Release process orders daily and instruct factory planner with alternatives

    • Order from Stores & Replenish (stage for) raw and packaging materials

    • Supervise the capture SAM / downtime; run time and all stoppages

    • Ensures the Capture of the daily consumption of raw and packaging materials against the correct process order (use scanning where applicable)

    • Ensure accurate capture of daily output and labelling of HALB

    • Close off PI sheet daily with 100% accuracy.

    • TECO process orders after all checks and balances is place for daily reconciliation. (Check MUV, hours, clearance of material reservations: MRP)

    • Investigation, Reconcile FERT with 3d party external Warehouse M’ment. [Audit requirement] including follow up resolution discrepancies.

    • Train end user to do daily capturing and assist in any problems

    Financial Control and Stock Management:

    • Perform daily stock check and ensure that SAP system stock and physical stock matches (Material number, Quantity, Batch number and SSC Label). Differences in theoretical and actual stock must be reconciled immediately prior to process end, Responsible for training the operators on the methodology including competence assessment.

    • Weekly and monthly stock counting of PSA (141,145 & 172)

    • Monthly Stock verification with management accounting department.

    • Chair and manage weekly variance meetings with costing (ADMIN) department

    • Control variances (labour and material) and implementation of appropriate action


    • Supervise the rework champions operations:

    • Ensure that daily stock checks are performed and that SAP system stock and physical stock matches (Material number, Quantity, Batch number and SSC Label)

    • Weekly and monthly stock counting of PSA - Stock verification with management accounting department

    • Supervise the use of rework into the product (ensure FEFO) applies

    • Ensure correct recording of consumption of rework per process order

    • Oversee the sale of CHOX and ensure all best practices are followed

    What will make you successful

    • Two-Year National Certificate in Production Management or IP. [NQF 5]. 

    • SAP RPL

    • Experience with Process Definition within the Technical & Production application environment

    • Formal knowledge of Factory end-to-end processes. 

    • Extensive knowledge of the production area, processes and inter-relationships with other business areas.

    • Highly developed Process Analysis Skills.

    • Strong achievement focuses i.e., high energy levels and commitment to end results.

    • Communication skills

    • Strong decision-making and judgement skills (ability to take data and make logical, pragmatic, and structured decisions

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    Food Science/Chemistry Intern

    Position Snapshot

    Nestlé has over 308 000 employees worldwide. More than being the world’s number one food and beverage brand, we’ve successfully launched, and sustained, hundreds of thousands of careers. We’re now looking for an Intern to join our team in the East London Factory which produces chocolate and confectionary.

    Position Summary

    12 months internship at our factory in East London

    What will make you successful

    • Successful candidate should have the relevant qualification (Food Science/Chemistry qualification)

    • Should be based in East London

    • Must have registered and played the game on

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    Distributor Manager - New Germany

    Position Summary

    With a history spanning over 150 years, Nestlé didn’t become the world’s leading food and beverages brand by chance. Perfection is at the heart of what we do and our people are always looking for the next big idea to cement our status. We are now looking for Distributor Manager based in New Germany(KZN)

    As a Distributor Manager you will be responsible for building Business Partner (Distributor) and Distributor Sales team capability to drive business performance and deliver growth in accordance with Nestlé defined standards

    A day in the life of...

    A Distributor Manager 

    • Manage & strengthen the business partnership with Distributors: Ensure Distributors’ operations are efficient and effective i.e., warehouse & inventory management, logistics, sales force etc.

    • Manage Top to Top relationships between the distributor and key Nestlé senior managers

    • Works cross functionally to identify, prioritise and develop commercial initiatives that meet the need of consumer, shoppers, distributors and Nestle

    • Effective Business Planning: Support in development of Field Sales and Category channel Plans

    • Develops Distributor's plan by setting clear objectives and tactics that are aligned to ICPImplement, follow up and update Field Sales Plan for the assigned Distributor (s)Aligns Distributor's plan with relevant stakeholders internally and obtains needed functional support for execution

    • Drives sustainable profitable growth: Understands and uses the different sales and profit levers (e.g. product mix, pricing, promotional strategy, channel mix and differentiation) to drive sustainable profitable growth for both Nestlé and the distributor

    • Understands the impact of trade spend investments on sales and profitability and optimises them utilising simulation scenarios and ROI analysis in both Nestle and distributors (e.g. Pre-Post promo evaluation). Optimises, in alignment with the respective function, the overall cost of doing business (e.g. warehousing , distribution, selling and bad goods costs), whilst being aware of the impact on the total service delivered.

    • Drive excellence in execution: Identify relevant and actionable measures to track excellence in execution

    • Liaise with internal (CCSD, Supply Chain) and external (Customer, 3rd party) stakeholders to ensure timely execution of agreed Customer/Channel/Shopper related activities

    • Creates and effectively communicates actions needed for superior outlet execution, by defining clear ownership and deadlines for all people involved in both Nestle and the distributor.

    • Runs regular reviews to track progress by identifying issues and implements corrective actions.

    • Effective Selling: Sets and agree with distributors, clear selling goals using SMART objectives for the selling agenda of any topic (e.g., category growth projects, pricing, promotion, placing initiatives, new product launches and in-store communication). Drives commercial initiatives that are beneficial to Nestlé and that deliver measured category growth and/or efficiencies for the channels and distributors

    • Drive Channel & Customer Knowledge: Develops a understanding of the distributor (strategy, business plans, cost structures, KPIs and key personnel). Acquires solid knowledge of the distributor's customers operations

    • People Development: Ensure development and coaching of Distributor sales team

    What will make you successful

    • Relevant Qualification

    • Minimum 3 years in Marketing or Sales, and over this period has successfully delivered on KPIs.

    • Demonstrated ability to lead Sales team

    • Capacity to understands all sales functions i.e., Trade Marketing, Customer, Field

    • Experience in Managing Distributors in the Traditional Trade 

    Method of Application

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