Latest Jobs at Old Mutual

Job Description

• To establish, manage and execute the strategy for lending products in Old Mutual Finance and ensure that the end-to-end value chain is functioning optimally. Lead the design of new products and enhance existing, products, oversee the development, management and monitoring of the performance of all Lending products in support of the Banking products strategy.

Product management 

• Successful design, development and build of existing and new products. Improvement and enhancement of existing processes and maintenance thereof across all channels
• Product portfolio management
• Delivery of key financial performance indicators, i.e. growth in the customer base; margin management across the portfolio; product revenues (net interest and non-interest income); optimised product costs; optimisation of economic profit; growth of new customers and penetration into the existing customer base.
• Customer Service Excellence 
• Ensure customer satisfaction and maximise sales opportunities in consideration of evolving customer needs, market competition and product offerings. Ensure processes and procedures within the team are relevant to service the value chain and customer with the best resolution within the shortest time frame.
• Relationship management
• Manage the relationship with internal and external key partners and stakeholders to ensure that all obligations are continuously met and fulfilled.

Manage the Risk and Compliance for all Lending products.

Minimum requirements

• Relevant degree; BComm Economics is preferable
• Post Graduate qualification would be advantageous
• At least 8 years experience in financial services/banking product management or product development with specialist unsecured Lending knowledge and experience. Secured knowledge will be advantageous
• At least 5 years of Product Manager or 10 years of Senior analyst experience.

Education

• Bachelors Degree (B)

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Job Description

• To provide quality sales service that results in the production of business from new and existing sources which contributes to the profitability and growth of the company.
• Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.
• Telephonically guide customers through the product offering, pricing, terms and conditions.
• Provide accurate and efficient quotation/s to customers.
• Maintain an agreed lead to sale ratio.
• Maintain an agreed lead to quote ratio.
• Maintain an agreed quote to sale ratio.
• Required to work shifts as scheduled.
• Manage all allocated leads.
• Sell according to agreed targets for the day.
• Maintain a 90% QA average on all calls.
• Accurately and efficiently capture all customer data.
• Finalise calls at point of contact, where possible.
• Forward accurate policy documents to customers within mandated timeframes.
• Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality standards.
• Manage time and workloads to ensure that deadlines and targets are met.
• Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer.

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Job Description

• As the Head of Card, you will play a crucial role in shaping and executing the strategic vision for the Bank’s card services. You will oversee the design and enhancement of card products and ensure a superior customer experience.
• Leading a team, collaborating with stakeholders, and managing the card product lifecycle will be key to your success.

KEY RESULT AREAS

• Design and launch new card products and services; enhance existing ones to meet evolving customer needs.
• Manage the full processing chain of cards from customer interface to industry gateway.
• Develop strategies to optimize card usage and cost from a value management perspective, increasing customer engagement.
• Monitor industry trends and emerging technologies to innovate and enhance card services.
• Provide thought leadership in the field of card services.
• Manage key stakeholders, including card processors and service operations, ensuring effective transition to run operations.
• Manage industry relationships with PASA, BASA and Card association as well as other key partners.
• Establish and manage a robust risk management framework for cards, ensuring regulatory compliance.
• Drive data-driven insights to improve card services and customer behaviour.
• Oversee day-to-day operations of card services, including card stock management and merchant services.
• Enhance servicing aspects of cards through digital channels.
• Lead a team of card professionals, providing leadership and development opportunities.

ROLE REQUIREMENTS

• Bachelor’s degree in business, finance, or a related field.
• Master’s degree in business, finance, or a related field (preferred).
• 10 years’ experience in cards.
• 5 years’ experience managing a card team.
• Extensive knowledge of the card industry, its regulatory framework, and global trends.
• Well-established network in the card industry.
• Strong leadership, people management, and change management skills.
• Collaborative and communicative leader with a strategic vision.

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Job Description

• As the Head of Payments, you will be pivotal in shaping and executing the strategic vision for the Bank's engagement in payment streams. You will design innovative payment products, and ensure seamless customer experiences.
• Leading a team, collaborating with stakeholders, and navigating the landscape of payments and digital banking will be critical to your success.

KEY RESULT AREAS

• Implement and ensure industry and/or association certification for all payment streams.
• Drive the long-term strategy for participation in industry payment streams, including achieving full settlement bank status.
• Design and launch new payment products and services; enhance existing ones to meet changing customer needs.
• Create and drive strategies that optimize the cost and usage of digital payment streams, aiming to increase transaction levels and customer engagement.
• Monitor industry trends and emerging technologies to identify opportunities for innovation and enhance payment services.
• Provide thought leadership in the field of payments.
• Manage key stakeholders, including payment processors and service operations, ensuring collaboration with partner management.
• Manage industry relationships with PASA, BankServ, and our Mentor/Sponsor Bank.
• Establish and manage a robust risk management framework for payments, ensuring compliance with regulations.
• Drive a data-driven approach to reporting on payments, utilizing insights to improve payment behaviour.
• Oversee day-to-day operations of payments, including transaction processing.
• Drive ongoing enhancement of servicing aspects of payments through digital servicing channels.
• Lead a team of payment professionals, providing leadership and development opportunities.

ROLE REQUIREMENTS

• Bachelor’s degree in business, finance, or a related field.
• Master’s degree in business, finance, or a related field (preferred).
• 10 years’ experience in payments.
• 5 years’ experience managing a payment team.
• Extensive knowledge of the payment industry, its regulatory framework, and global trends.
• Well-established network in the payment industry.
• Strong leadership, people management, and change management skills.
• Collaborative and communicative leader with a strategic vision.
   

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Job Description

• The Head of Lending will be responsible for overseeing the Bank’s credit products, including personal loans, credit cards, and other lending services. You will lead the strategic vision and execution for the Bank's credit portfolio, ensuring sustainable growth, compliance with regulatory standards, and delivery of innovative credit solutions to meet customer needs.
• As the leader of the lending division, you will play a pivotal role in driving profitability, risk management, and product development in the credit space.  
• The Head of Lending will work closely with the Head of Transactional Product and Savings to ensure a consistent delivery of credit related standards as new products may bring multiple customers’ needs together in a single product solution.
• Furthermore, you will collaborate closely with cross-functional teams, specifically with Credit and Hardships (collections) to ensure the seamless delivery of credit products and services.

KEY RESULT AREAS

• Develop and execute a comprehensive strategy for the credit portfolio, including personal loans, credit cards, and other credit products.
• Align lending strategies with the Bank’s broader business goals and customer growth targets.
• Design, enhance, and manage lending products across various channels, focusing on personal loans, credit cards, and other credit products.
• Identify opportunities for product innovation, enhancing the customer experience and driving competitive advantage.
• Oversee credit risk management, ensuring that lending products meet regulatory and internal risk standards.
• Set and monitor key performance indicators (KPIs) related to the lending portfolio, focusing on profitability, market penetration, and customer satisfaction.
• Use data-driven insights to optimize credit products, pricing strategies, and customer engagement.
• Ensure all lending products and services comply with industry regulations and internal policies.
• Collaborate with cross-functional teams (e.g., Risk, Finance, Operations, Marketing) to ensure alignment on product delivery, risk management, and customer experience.
• Engage with external stakeholders, including regulators, credit bureaus, and industry bodies, to stay ahead of market trends and regulatory requirements.

ROLE REQUIREMENTS

• Bachelor’s degree in Business, Finance, or related field.
• Master’s degree (MBA or equivalent) preferred.
• Minimum of 10 years of experience in the lending or credit sector, with exposure to personal loans, credit cards, and other credit products.
• At least 5 years of experience in a senior leadership role within financial services.
• Proven track record in managing credit products from development to market execution.
• Strong understanding of credit risk management, financial analysis, and lending processes.
• Proficiency in credit product life cycle management and regulatory compliance.
• Strong strategic thinking and decision-making capabilities.
• Excellent leadership, communication, and interpersonal skills.
• Ability to influence and collaborate effectively across all levels of the organization.
• Data-driven mindset with the ability to leverage analytics for decision-making.
   

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Job Description

• We are currently searching for a passionate Human Capital Consultant: Talent Acquisition  with an eye for attracting amazing talent and has excellent communication, technical and relationship building skills. 
• As a HC Consultant: Talent Acquisition, you will partner with the business to deliver the end-to-end recruitment service offering. Your role will be to ensure that all vacancies are filled with suitably qualified candidates within the shortest possible period of time so as to avoid undue disruption to the business; making sure that candidates have the ability to perform the roles for which they have been  employed, but also have the capacity to advance and grow within the company.
• This role primarily focuses on TA , but is not limited to this portfolio. HC Generalist activities will form part of the day to day activities.

KEY RESULT AREAS

• Maintain a winning fit-for-purpose talent acquisition capability in line with business requirements.
• Manages and oversees the full end to end recruitment and selection process.
• Partnering with the team to determine talent needs.
• Conduct all functions relating to the talent acquisition process; advertising, interviewing, evaluation and appointment of new employees within agreed SLA’s.
• Maintain an accurate vacancy tracking system and provide proactive, ongoing feedback on progress.
• Make offers of employment for permanent and temporary staff that is aligned with the Recruitment Strategy.
• Ensure that the management of Information around the Talent Acquisition process is constantly updated; e.g. a database of potential identified candidates internally and externally; analysis of regrets etc.
• Maintain a sound knowledge of scarce skills and future talent requirements of the business.
• Maintain professionalism and ethics with regard to the psychometric assessment process and evaluation of applicants.
• Provides People Experience support and advise to internal clients based on a deep understanding of client needs.
• Proactively manages risk by ensuring that Recruitment Policy is updated and adhered to at all times.
• Stakeholder management, ensuring relationships are maintained with current stakeholder and building relationships with new partners
• Tracking and reporting on all recruitment activity
• Supports with the HRBPs in the implementation of organisational development, effectiveness and employee engagement initiatives when required.
• Supports the implementation of change initiatives when required.
• Implements people plan initiatives and HC processes in client areas.

ROLE REQUIREMENTS

• Relevant HC degree/diploma
• 3-5 years’ experience in a Talent Acquisition role that included adverting, screening, interviewing and tracking candidates through the recruitment process
• 2 years + of technical recruitment experience bringing a strong technical aptitude
• Experience in a past faced FinTech and Agile environment
• A passion for connecting people with their purpose
• Advantageous: Experience using the Workday platform
• Ability to understand and explain technical roles and job requirements
• Proficient in Microsoft Office suite
   

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Job Description

• This role is responsible for front line reception and switchboard management, various office administrative duties including, Junior PA responsibilities. The incumbent is individually accountable for achieving results through own efforts. This role is based in Johannesburg, Bryanston.
• Key responsibilities include:

Front Face Reception/PA

• Responds to incoming calls and routes calls to correct location.
• Places outgoing calls on request and log international calls.
• Take accurate telephonic messages and resolves basic queries.
• Collects and processes switchboard data and produces reports.

Administration

• Travel bookings including flights, hotel/accommodation, cars/shuttles.
• Ordering stationery & kitchen stock as required.
• Takes care of administrative processes and produces monthly stats.
• Logs and keeps accurate records and details up to date.

Team Assistance

• Assists team-members with various additional tasks e.g. catering assistance, room set-up etc. when required.
• Assist with access control, access tokens/access cards and alarm codes for colleagues.

Health & Safety

• Team leader for all First Aiders and Emergency Wardens.
• Investigate issues relating to health and safety and review the effectiveness of health and safety measures that have been put in place.
• Ongoing training for incident reporting, making sure the team is on track.

Personal Effectiveness

• Accountable for service delivery through own efforts.
• Makes increased contributions by broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

Qualifications, Skills and Experience required

• Matric & tertiary qualification (administration)
• At least 3 years front face reception & administration experience
• Switchboard & telephone etiquette
• Service excellence
• Excellent command of English and Afrikaans
• Good communication skills
• Client centric
• Strong administrative skills
• Ability to handle stressful situations in a vibey dynamic team.
• Time management

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Job Description

• If you are looking for a company that offers great culture, leadership, learning opportunities, challenges, rewards, and recognition, then look no further than Old Mutual.

Opportunity

The role is responsible for the development, analysis, monitoring and maintenance of impairment and loan valuation models and reporting for a retail portfolio. This includes responsibility for:

• Redevelopment or calibration of EAD, PD, LGD, FLI and models,
• Impairment reporting
• Loan valuation
• Portfolio analysis
• Model monitoring and reporting
• Model governance
• Develop new and periodically recalibrated in-use PD, EAD, and LGD models.
• Development of macroeconomic models using forward-looking information.
• Develop and maintain loan valuation models.
• Maintain adequate technical documentation regarding the modeling methodologies used in the valuation and impairment models.
• Keep the code repository up to date with all model changes.
• Continuously seek ways to improve the modeling methodology by remaining aware of the latest regulations, accounting standards (IFRS9, Basel), relevant regulatory guidance notes, and quantification methods.
• Provide insight to stakeholders.
• Assist with the governance process to obtain approval for new and enhanced models at technical committees, model approval committees, auditors, and the bank’s regulators. 
• Presentation of analytical results and proposals to both technical and non-technical committees, providing commentary as required
• Competencies needed for this role.
• Big data manipulation and management
• Providing insights to various stakeholder
• Interpreting data
• Process automation
• Documenting facts
• Multitasking
• Challenging ideas
• Coding in statistical packages

Minimum Criteria:

• Degree in Stats/Math/Applied Maths/Financial Risk Management/Data Science/Engineering or related disciplines
• Minimum 4 working within a model development/ data validation impairment or regulatory capital environment
• R, SQL, MATLAB, SAS, and Python experience advantageous 

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Job Description

• This exciting role has responsibility for providing assurance over the portfolio of Information Technology, Cyber and Data activities across the Bank. The role is responsible for annual audit planning, execution of audits, stakeholder management and reporting.  
• The successful incumbent will form part of the Bank Internal Audit team and report into the Head of Audit. The incumbent will develop and manage relationships with Senior Executives in the business and will represent the portfolio at Business Unit or Executive Committees as required.

Key outcomes expected from the role are:

• Impactful and relevant assurance work in the area of Information Technology, Cyber and Data that contributes to IA helping the Board and Executive Management teams to protect the assets, reputation and sustainability of Bank.
• Challenging and influencing the relevant executives to improve the governance, risk and control environment and culture.
• Helping the business to deliver the strategic initiatives successfully by focusing on the most significant risks, both existing and emerging and the most significant strategic initiatives being undertaken.

KEY RESULT AREAS

Strategy 

• Contribute to the development and implementation of the functional strategy and business plan as it relates to the respective portfolio and related assurance needs.
• Accelerate the development of a sophisticated data analytics capability to enable data-led assurance activities.
• Develop a future fit technology risk assurance strategy that is adaptive and adequate to provide assurance across a wide variety of areas from leading edge risks that stem from Cloud Computing, Robotics, Digital enablement to core traditional IT assurance areas such as Cyber Security, ITGC and Business Continuity Management.

Audit Services 

• Contribute subject matter expertise to the development of the audit plan.
• Consolidate and report integrated results for the Subject Matter portfolio and provide input to the relevant committee reports
• Execute the Subject Matter portfolio audit plan right people doing the right jobs at the right time
• Manage Quality and Performance, maintain independence and implement corrective action where required. Accountable for audits being delivered to the IA quality standard. 

Operational Efficiency 

• Comply with IIA Code of Ethics and IA Policies and Procedures
• Contribute to functional resource planning and integration
• Manage Subject Matter portfolio KPIs and implement corrective action

ROLE REQUIREMENTS

Qualifications and Professional Affiliations:

• Relevant University Degree & Professional Qualification.
• Certified Information Systems Auditor (CISA), or like (CISSP, CISM) would be advantageous

Experience

• Minimum 10 years relevant experience at senior management level
• Successful track record at implementing data analytics capability to provide assurance via a continuous auditing/monitoring solution.
• Significant experience at providing assurance or risk management in a Banking environment.
• Experience in providing assurance over relevant Technology frameworks such as NIST, CobiT etc.
• Demonstrate up to date experience of relevant regulatory requirements (e.g. a deep knowledge of Protection of Personal Information etc.)
• Experience of client relationship management at a top management level
• Experience in MI reporting and data management.
• Experience with successful implementation of data analytics capability
• Understanding and application of extensive enterprise risk management principles from a technology risk perspective.

Technical competencies:

• Significant track record of driving continuous assurance and monitoring through Data Analytics
• Professional Ethics
• Business Acumen
• Internal Auditing Methodologies
• Internal Audit Management
• Risk Analysis & Control Assessment Techniques
• Critical Thinking
• Communication skills
• Improvement and Innovation
   

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Job Description

• Old Mutual Insure is looking for a passionate, solution driven Senior Oracle Database Administrator. You will be responsible for performance tuning, troubleshooting, configuration, upgrading, administration, monitoring and maintenance of complex PL/SQL Oracle database environments.
• Responsible for the performance tuning, troubleshooting, installation, configuration, upgrade, administration, monitoring and maintenance of complex database environments.

You would:

• Performance tuning
• Troubleshooting the database
• Analyse and optimize database
• Database scripting/automation
• Resolve database performance and capacity issues
• Improve the availability, reliability & stability of all areas and components of the database environment
• Upgrade, maintain, develop and enhance the database environment
• Perform database maintenance, recovery and back-up
• Manage database utilities, monitor the relationship between the database users and applications, and maintain the organization’s databases across multiple platforms and computing environments
• Perform platform maintenance and system upgrades including service packs, patches, hotfixes and security configurations
• Continuously monitor platform performance and ensure system availability and reliability.
• Design and implement systems, policies, and procedures for disaster recovery and data archiving to ensure effective protection and integrity of data assets
• Monitor database system details within the database, including stored procedures and execution time, and implement efficiency improvements
• Monitor, optimize, and allocate physical data storage for database systems
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
• Develop a security scheme for the database environment of database performance and the identification of problem area

Non-negotiable: 

• Degree in IT or similar
• 7-10 years Oracle Database Administration experience
• AWS cloud practitioner certificate (essential)
• Linux Red Hat experience (essential)
• Scripting experience (essential)
• Performance tuning experience (essential)