Latest Jobs at TFG (The Foschini Group)

Key Responsibilities:

• Support of the business users in their use of the SAS Marketing Automation platform. 
• Manage SAS Metadata environment that supports the marketing fulfilment function. This includes changes to the Info Map, Export definitions etc.
• Work closely together with IT dba’s and developers to ensure the SAS environment is up and running. 
• Manage analytical model production life cycle
• General SAS Development in support of certain business processes
• Maintain job scheduler
• Document and Implement SAS coding Standards and Guidelines
• First line support to SAS users in TFG

Qualification and Experience:

• A relevant qualification in a computer programming fields is desirable
• Some exposure to SAS preferable

Skills:

• Process thinking skill 
• Excellent analytical and problem solving skills
• High attention to detail
• Ability to communication and interact at various levels
• Innovative thinking 
• Good interpersonal and relationship building skills

Behaviours: 

• Business Insight - applies market and business insights in order to drive organisational objectives
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth.

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JOB DESCRIPTION

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration. An entrepreneurial & nimble mind-set is key to succeeding within our ever growing brand!

Responsibilities:  

• Driving turnover to ensure achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:  

• An excellent leader and business manager 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 
• Figure and admin orientated 
• Management Experience 
• Organised and thorough 
• An excellent leader and business manager 
• Profit and turnover driven 
• Able to manage risk within the store 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and Behaviours for success:

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

go to method of application »

Key Responsibilities:

• Ensuring that monthly deliverables and KPI’s are met by managing your team to achieve sales targets in line with the Brand(s) product requirements.
• Ensuring adherence to agreed quality benchmarks in line with compliance standards & legislative requirements.
• Ensuring the Operations and relevant supporting processes and procedures are effectively implemented, monitored and maintained.
• Effective management and co-ordination of individuals to ensure optimum people productivity by adhering to all the relevant people management processes
• Drive recognition and motivation activity in the department to maintain staff motivation and retention
• Optimise the operations productivity by effectively planning and co-ordinating relevant staffing resources [i.e. staffing, scheduling, coaching, performance audit packs]
• Managing relationships with internal stakeholders to achieve the desired outcome.
• Monitoring teams performance and identifying trends and action plans for improvement
• Effectively and efficiently resolve all escalated customer and operational queries
• Completion of administrative tasks timeously & accurately.

Qualifications and Experience:

• Matric qualification
• Management related qualification [advantageous]
• Part or full qualification that is recognized by the Financial Services Board [advantageous]
• RE5 Financial Services Board Qualification [advantageous]
• Be willing to commit to continuous learning
• 3-year contact centre experience [outbound sales environment – advantageous]
• 2 years management experience managing a team of managers – [advantageous]
• Excellent communication skills [verbal, written & interpersonal]
• To be computer literate [MS Office & Intermediate Excel]
• Sound understanding & application of people management procedures [e.g., IR, coaching]

Skills: 

• Ability to work independently as well as within a team dynamic to drive results
• To be highly driven, motivated and display a high level of assertiveness
• Excellent time management, planning and organizational skills
• High attention to detail & ability to effectively problem solve
• To influence & persuade team leaders and agents
• To meet deadlines/targets in a pressurised environment

Behaviours: 

• Conveys information and communicates ideas in a clear, concise and impactful manner
• Understands, anticipates, and meets the needs and expectations of customers
• Takes accountability and ensures others are held to account on agreed upon performance targets
• Effectively works with others to achieve shared goals
• Effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Assesses and improves the efficiency, effectiveness, and quality of various work processes

go to method of application »

Your key areas of responsibilities will include:

• Being an ambassador for our brand and offering amazing Customer experience.
• Exceed Customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock and visual merchandising to ensure the store is ready for our customers at all times.

Must haves:

• A Matric Certificate. 
• Passionate about retail is a must.
• Sales driven and service focused.
• Possess a strong work ethic and hands-on attitude.
• Demonstrate initiative to deliver results.
• Experience in representing a quality brand
• Ability to thrive under pressure 
• Must be able to work a flexible schedule to meet the needs of the business and will require weekends and evening shifts. 

go to method of application »

Your key areas of responsibilities will include:

• Being an ambassador for our brand and offering amazing Customer experience.
• Exceed Customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock and visual merchandising to ensure the store is ready for our customers at all times.

Must haves:

• A Matric Certificate. 
• Passionate about retail is a must.
• Sales driven and service focused.
• Possess a strong work ethic and hands-on attitude.
• Demonstrate initiative to deliver results.
• Experience in representing a quality brand
• Ability to thrive under pressure 
• Must be able to work a flexible schedule to meet the needs of the business and will require weekends and evening shifts. 

go to method of application »

Key Responsibilities:

• Delivery of the full recruitment process (including sourcing, screening, interviewing, selection and placement of candidates) 
• Proactive identification and research to identify potential candidates (talent mapping) 
• Creative identification and utilization of alternative sourcing channels 
• Ensuring the delivery of a superior, consistent candidate experience (Aligned with the TFG brand) 
• Manage and negotiate the offer process and ensure that all relevant and required documentation and information is completed and signed off. 
• Support acquisition initiatives and projects. 
• Build relationships with stakeholders to ensure effective communication, networking and benchmarking opportunities, 
• Build and maintain relationships with hiring managers to stay abreast of current and future hiring needs. Keeping them updated regularly on the status of their current vacancy. 
• Proactively developing a high talent calibre 
• Industry Market research 
• Building tools and leveraging off technology to ensure an efficient service to our internal and external stakeholders.  

Qualifications and Experience:

• Related Tertiary Education 
• 5 years minimum Recruitment (full 360) experience with sourcing tools such as LinkedIn, search strings, and knowledge of new sourcing tools. 

Skills:

• CBR interviewing techniques. 
• Strong sense of urgency with a positive impact on delivery.
• Sound planning and organizational skills. 
• Sound business acumen. 
• High level of influence and credibility. 
• Excellent communication skills, both written and verbal.
• Able to work independently, as well as within a team. 
• Customer service focused.
• Self-motivated and able to work under pressure to meet tight deadlines. 

Behaviours:

• Applies market and business insights in order to drive organisational objectives.
• Conveys information and communicates ideas in a clear, concise and impactful manner.
• Inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.
• Takes accountability and ensures others are held to account on agreed upon performance targets.
• Interprets and simplifies complex and contradictory information when resolving organisational problems.

go to method of application »

Responsibilities:  

• Driving turnover to ensure achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:  

• An excellent leader and business manager 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 
• Figure and admin orientated 
• Management Experience 
• Organised and thorough 
• An excellent leader and business manager 
• Profit and turnover driven 
• Able to manage risk within the store 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and Behaviours for success:

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

go to method of application »

Responsibilities:  

• Driving turnover to ensure achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:  

• An excellent leader and business manager 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 
• Figure and admin orientated 
• Management Experience 
• Organised and thorough 
• An excellent leader and business manager 
• Profit and turnover driven 
• Able to manage risk within the store 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

go to method of application »

Requirements:

• Must have a HR or Retail Diploma/ Degree
• Be unemployed
• Must be between the ages of 18 and 28 
• Be a South African Citizen
• Commitment to spending 12 months on the Internship programme with TFG

Skills:

• A positive attitude and a passion for retail
• Computer savvy
• Good communication skills
• Leadership skills
• A strong work ethic
• A passion for customer-service

go to method of application »

Responsibilities:  

• Driving turnover to ensure achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:  

• An excellent leader and business manager 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 
• Figure and admin orientated 
• Management Experience 
• Organised and thorough 
• An excellent leader and business manager 
• Profit and turnover driven 
• Able to manage risk within the store 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management