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Candidate Profile

• A tertiary qualification: Bachelor degree in Finance or related field (Compulsory)
• Business Management / Accounting / Finance or equivalent extensive experience in this field 3 to 4 years related experience required.

Experience required

• Financial accounting / reconciliation experience (2 years minimum); Understanding of Retail business processes (working knowledge); Knowledge of TotalEnergies policies and procedures; Microsoft products especially MS Excel (Intermediate to Advance); SAP SD, G&S & FI modules (working knowledge); understanding legal agreements and initiating resulting instructions; Analytical ability and Interpersonal skills; communication skills (written & verbal); Attention to details; Planning and organising; customer service excellence orientations; time management; ability to work under pressure and meet deadlines; Integrity, company commitment, flexibility and self-development; work across the structure of the company; feedback and follow up skis; Financial management  

Activities

Wetstock

• Ensure all RAS schedule elements are allocated correctly to either Total or dealer as per the DOE annual publication.                                                         
• Ensure retail sites charged Wetstock rental in accordance with the signed CM6 by RMS, SMD and RAS schedule signed by the dealer.
• Ensure all changes published by the Department of Energy for the RAS schedules in December are updated accurately and communicated to relevant stakeholders before billing. Ensure that all rentals are created on SAP and RAMS according to approved CM6 & RAS schedule information received.            
• Balancing, calculate, reconciliation of accounts to resolve dealers, TM and RSM queries.                                               
• Ensure all CM6 received from sales personnel are properly authorised, accurately processed and properly filed for safekeeping
• Ensure all calculations and final results are published on the dealer website.
• Ensure sites that needs to billed are billed in pursuit of 100% billing.                                                                                                                

SFS Billing

• Ensure all annual escalations are effected correctly, on time and properly communicated to all stakeholders.
• Ensure all billings are properly authorised, processed using the agreed rate and billed timely.
• Ensure all changes/amendment to the dealers and rates are properly authorised by RSM via a CM6 form.
• Ensure all changes/amendment are updated on Harmonie and RAMS.
• Ensure all sites with SFS offering i.e. Branded/non branded shop, food, Coffee, QSR and Oasis are billed to achieve 100% billing
• Ensure regular reconciliation between sites billed and the site billable as per ESO system report.

Fixed billings

• Ensure all sites with ATM, carwash, workshop & space rentals are billed.
• Ensure annual agreements are in place on SAP and have been processed accurately.
• Ensure all annual escalations are properly authorised by relevant stakeholders and communicated to all parties involved.

SOC Fees

• Maintain a register of all sites/dealers that qualifies for the SOC fees.
• Ensure all sites/dealers are only those that were involved on the inception of the model. Any site that had a dealer change since inception should not be on the model.
• Ensure all payments to sites/dealers on the model are authorised, accurately and timely paid/billed for the SOC Fee.

PO Creations

• Ensure all quotes received from HSEQ (Environmental), Retail IS & Projects and Business Support are processed timely and accurately to create a purchase requisition.
• Ensure all purchase requisition created are followed up right through to the creation of the purchase order.
• Ensure all purchase order created by you are followed up and good receipted upon receipt of the tax invoice.
• Ensure there are no long outstanding purchase order for Retail Business Support.

Data Retention

• Ensure all data soft and hard copies are retained for audit, legislative and group requirements.

HSEQ

• Constant adherence and compliance to the company HSEQ and security standards by ensuring correct Limits Of Authority are adhered too and to ensure a high level of accuracy when processing financial documentation.

Accruals

• Ensure accurate and complete monthly accruals are done for your area and are forwarded to senior management for approval.

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Candidate Profile

• Appropriate Marketing Degree or Diploma (M+3). An appropriate MAP advantageous.
• 10+ years of experience, of which 5-7 years must be experience in Retail or related is indispensable.
•  At least 3 years ISIS/ESO working experience
• Special knowledge in Supply Chain / Distribution Management, Category Management and FMCG
• Capacity to work on multiple projects simultaneously and to insure their operational implementation on a  tight deadline
• Special Skills in data base management. In depth ISIS/ESO knowledge (including ISIS data base management) Successful completion of dealer and category management training
• Good negotiation, presentation and people development and interpersonal skills
• Competent in leadership, analysis, and communication  ·   Knowledge and application of TMSA's Code of Conduct/ Ethics and TSA policies and procedures advantageous English is the working language)
• Activities

Shop Food, and Services:

• To monitor the competitor’s market and activities (Fuel, Food and Nonfood retail), and to provide monthly updates on customer and Customer Value Proposition Trends during the Commercial Performance Meeting
• To develop, communicate and implement SFS strategies with regards to food and non-food offers, concepts, supply chain activities, digital offers and category management and to diversify the offer as well as the business
• To manage end-to-end SFS processes to ensure abovementioned strategies are correctly implemented
• To manage the SFS business model and improvement thereof in terms of Operating Efficiencies, Income Opportunities, KPI (Development and Management) and maximizing dealer and TotalEnergies's profitability
• Ensure consistent ranging, layout, offerings and SFS HACCP compliance throughout the network.
• To manage relationships with all relevant stakeholders and various committees and represent activities at a senior level
• To perform regular economic and offer analyses of the pertinence of the SFS and adapt the offer thereto
• To perform weekly site visits on TMSA retail sites as to monitor performance and to give operational guidance
• Loyalty and Click & Collect Development of TotalEnergy Loyalty Strategy in collaboration with other departments.
• To developing and execute a progressive and competitive TMSA-own Customer Loyalty Strategy/Program as to ensure customer retention and growth for retail
• To export existing loyalty program opportunities as to extract best value and increase customer loyalty to TMSA
• To develop and follow up of a Click & Collect offer in TMSA retail with other departments
• To define the offer and the strategy of the Click and Collect Program

People Management:

• To effectively manage employees through applying the company People Management principles, and to develop, coach and mentor subordinates to promote a positive working environment which will attract and retain skilled staff and increase productivity
• To animate and motivate the team and to be able to manage arising conflicts in the team
• To ensure critical skills and positions are identified
• To ensure succession plan is in place for direct reports, and update job descriptions at least every 2 years
• To ensure the annual employee review process includes a review of employee career plan and development plan
• Context & Environment
• Competition Law; bi-laws and regulations within FMCG environment
• Ensuring that Total SA is using the most effective, sustainable and efficient systems, tools and processes with regards to payment on the Retail Forecourt as well as across all Commercial business.
• Manage all stakeholder relationships and optimize the partnerships which in turn will deliver innovative solutions.

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Candidate Profile

• A relevant recognized Bachelor Degree in marketing or B-Tech degree or equivalent from a recognized tertiary institution.
• Minimum 5 years’ experience in Marketing and Communication.
• High level PC Skills (Microsoft Outlook, MS Office, Excel, PowerPoint, Internet Explorer).
• Good written skills
• Excellent communication and inter-personal skills.
• Ability to work in and to operate in a multi-functional operation.
• Thorough and methodical in approach with good attention to detail.
• Tenacious and able to work under extreme pressure.
• Willing to work after hours and weekends when the need arises.
• Knowledge and understanding of the competitor environment
• Valid driver’s license with vehicle

Activities

• To assist in the formulation of the brand and communication strategy in line with TotalEnergies Group guidelines
• Be the custodian of the TotalEnergies norms and standards and ensure their correct application.
• Creating and implementing marketing plans that target specific audiences.
• Manage agencies and their SOW (Advertising/ creative agency, Media agency, PR agency, Digital and Social media agency)
• Formulation of the digital marketing and social media strategy in line with TotalEnergies Group guidelines
• Stay updated on the new and emerging digital trends that can drive customer engagement, enhance customer experience and add business value (e.g including but not limited to a competitor review analysis)
• Support the business with deploying effective digital marketing campaigns.
• Website management to ensure that content is up to date and SEO ranking is improved.
• Assist in formulating a robust SRM strategy that will help in meeting business objectives.
• Deploy initiatives that drive Stakeholder engagement contributing to Sustainab’All objectives.
• To formulate the internal communication strategy for the organization
• Establish best practices and engage the broader organization.
• Introduce innovative internal communication tools to keep the organization engaged.
• Measure effectiveness of all campaigns by developing regular post campaign analysis
• To develop a tracking mechanism to monitor the market landscape and brand performance.
• Manage content development or editorial content for the website, social media platforms and internal communication.
• Effective marketing budget management and control.
• Developing and managing relationships with suppliers to ensure that the company has access to high-quality products

Context & Environment

• Societal Coordinator
• Internal communication strategy including content creation.
• Marketing Activities
• Budget Control
• Monthly Reporting