Latest Openings at Ernst & Young Global Limited (EY)

The Role Description

• As a senior manager in our Business Transformation team, you will work across our Consulting teams to identify, sell, design and lead end-to-end, complex and cross-functional transformation engagements in various sectors.
• Your primary focus will be to work with our leading clients and their executive teams to design, define and commercialise new businesses, services, experiences and establish large scale agile transformation programs that drive growth and deliver long term value. You will lead business development, driving discussions with clients and delivering market leading ideas and proposals to clients.
• You will design the approach to delivering the engagement, assembling teams to deliver each work stream. You will also manage the relationships with clients and guide the overall delivery of value to clients.
• You will manage multiple high performing teams and lead the development of careers of colleagues. You will work closely with the team of partners that lead the Business Transformation competency as well as the Western Cape Consulting leadership.

Your Key Responsibilities

• Building on the strategy of the client organisation, define the transformation vision, journey and delivery model for implementing transformation products, services, experiences and solutions.
• Design, reinvent and innovate business models that will create long term value and disrupt markets.
• Design, establish and operate innovation programs, including agile or lean approaches to developing new innovations in products, service, experiences or business models.
• Facilitate design thinking workshops and sprints to define transformation solutions and potential roadmaps for implementation.
• Crystallise and document the thinking of the wider EY and client teams so that ideas and approaches can be crisply and clearly communicated.
• Lead and manage large scale cross-functional projects and strategic transformations. Define and implement teams that orchestrate the delivery of transformation initiatives at clients.
• Orchestrate, coordinate and project manage the transformation acceleration process.
• Enable the implementation of concepts, solutions and systems that have been defined through research, strategy, ideation and innovation.
• Analyse data and provide recommendations to client executives on strategic initiatives and transformations.
• Drive business development, build and grow the pipeline. Drive the pursuit process to develop the proposal, approach, planning and commercials whilst ensuring adherence to the quality and risk management processes to protect the reputation of our firm.
• Build client relationships and establish the team as a trusted advisor in the market place.
• Convene diverse teams so their time is used productively and creates high value outputs.
• Collaborate across EY teams and solutions to increase value for our clients, contributing to building a better working world.
• Coach and develop our junior team members and assist them in crafting a career journey to assist others in achieving their purpose and objectives.

Skills and attributes for success

• A passion for people — our people are our greatest asset. We need you to be able to lead project teams to bring out the best in our people and help them to develop and grow.
• Ability to build exceptional client relationships — our clients are at the centre of what we do. Through the delivery of engagements, you will be responsible for managing key client relationships to make sure that we deliver quality and value.
• Ability to think strategically and to solve complex problems. You will demonstrate strong critical thinking skills focused on developing solutions, creating logical arguments or analysis, assimilating largest amounts to complex information, identifying or anticipating issues or challenges.
• Ability to communicate, making complex systems and situations simple to understand. You’ll communicate visually, verbally and in written reports.
• Ability to manage projects –we help our client solve their complex business challenges and then deliver the solution to have a positive impact.
• Ability to learn new ideas and capabilities rapidly through self–driven learning and research. You’ll need to be able to assimilate new ideas and information rapidly, making sense of the world around you and at clients.
• Leadership capabilities that accept responsibility, build high performing teams, scale through appropriate delegation and teamwork, share clear direction, gain support and commitment from others, provide feedback openly and learn from feedback from others whilst admitting mistakes in order to learn.
• Intellectual curiosity and passionate about solving complex problems. We are looking for people who are purpose driven and ask better questions to seek better answers
• An entrepreneurial and growth-oriented mindset.
• Enthusiasm and ability to collaborate well in teams. We are looking for inclusive people who value differences and have a real desire to both learn and coach others

Technical Requirements

• More than 10 years’ experience in strategy, innovation and/or transformation consulting.
• Bachelor Degree in Engineering, Commerce or Sciences from a reputable tertiary institution
• Post graduate degree – either a Masters’ or Doctoral degree is preferred
• Additional certifications to support the skillsets required
• Experience in one or more of these sectors: Retail, Government & Public Sector and Financial Services

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Duties & Responsibilities

• Participate in discovery meetings with the client to understand current business processes that need to be incorporated into D365 FSC
• Work with the client to understand legacy data components and identify the appropriate location for such data in D365. Document mapping of that data for conversion by technical staff
• Validation of business practices and processes in Dynamics based on discovery analysis
• Conducting GAP analysis to determine the difference between application and business processes
• Identify creative solutions for processes that aren’t fully accomplished by standard D365
• Develop and deliver presentations to customers by outlining findings and recommendations to guide the implementation of the identified solution
• Translate functional business objectives and critical success factors into functional documents
• Configure application as appropriate to conform to business process definition
• Train users in a hands-on methodology and develop training documentation
• Provide on-going support to end users, assisting with trouble shooting or additional training via email, phone or site visits
• Maintain and expand client relationships through delivery of high-quality services
• Fully utilize Microsoft Technology and the Microsoft Azure Stack (LCS, BPM, VSTS, Task guides, PowerApps, Office 365, etc.)

Experience and qualifications

• 5+ years of significant industry experience
• 5+ years of D365 FSC/AX implementation experience required
• Minimum of 3 or more Dynamics 365 Commerce full life cycle implementations
• Microsoft certifications in Dynamics D365 FSC/AX – highly desirable
• BA/BSc/BCom in Computer Science, or Accounting preferred
• Experience in product creation and management, trade agreements, procurement and sales
• Experience with intercompany activities
• Experience with multiple legal entries management
• Ability to guide workflow procurement process
• Experience with associated tools and technologies such as SQL Reporting Services are highly desirable
• Exceptional interpersonal, communication and relationship building skills
• Ability to work in a fast-paced environment and effectively meet deadlines
• Excellent demonstration and presentation skills
• A passion for client success and enthusiasm for the products we implement
• Ability to travel to provide services to clients

Additional requirements (required):

• Advanced level of experience in warehouse and or retail industry
• Desire to constantly assess and incorporate new technologies and software into their skillset
• Strong project implementation skills (planning, data conversion, module setups, training, project management, reporting)
• Ability to recognize and incorporate client needs at a worker level
• Proactive approach in communicating project status and project risks to all parties, internal and external