Latest Opportunities at Vodafone Global Enterprise

Your responsibilities will include:

• Manage the support of EVO interfaces – both JMS and API based, including issue resolution, mitigation, root-cause analysis and solution deployment
• Manage all testing requirements for EVO Change Request resolution and reporting to multiple stakeholders
• Collaborate with multiple support and deployment teams in different global locations – for both project and support activities
• Support collaboration between teams to deliver appropriate actions to keep the systems and services operational (systems availability)
• Support continuous improvement processes within the ERP systems team
• Support the transition to SAFe Agile-based operational and project management methodologies
• Pro-active approach to incidents and incident management
• Support the transition to ITIL disciplines: incident management, problem management, change management and release management and vendor performance management, continual services improvement regularly
• Maintain relationships with customers (internal and external)
• Complaints/ issues are addressed according to SLA

The Ideal candidate for this role will have:

• Matric / Grade 12 essential.
• 3 year degree or diploma in IT, Engineering, Computer Science or relevant field 
• 3 – 5 years relevant experience, with a minimum of 2 years project management exposure
• Professional experience and knowledge of the telecommunications industry preferred skills
• Knowledge of integration methodologies and technologies – especially REST-based API and Oracle-Fusion JMS-type integration
• Integration support and incident management knowledge
• Experience with troubleshooting integration issues, performing root-cause analysis and defining resolutions for development and implementation
• Integration testing and issue mitigation knowledge
• Project administration skills including the creation and management of all project artefacts
• System Development Life Cycle Management knowledge
• Competent communicator – verbal and written – able to engage and communicate with, and report to, stakeholders at multiple levels in the organisation
• Ability to effectively work with cross-cultural, cross-functional teams from different nationalities and global locations
• System incident and problem management knowledge

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Role Purpose/Business Unit:

To plan and implement Transmission infrastructure and support service assurance and quality of the Transmission network

Your responsibilities will include:

• Provide transmission implementation support to the County
• To plan the Transmission networ
• To co-ordinate & execute projects
• Implementation of new TX equipment to improve quality and support rollout
• Implementation of network expansion plans required for growth such as BEP1 project
• Liaison with Project Management, Property, Maintenance , Installation, FFO and Ops Support departments and external contractors.
• Managed Network Performance
• Provided Support and ensure quality standards on acceptance (ATP)
• Maintained Master plan
• Forecasted Network Growth and Network Traffic Planning for Access, Edge and Core TX areas    

The Ideal candiddate for this role will have:

Must have technical / professional qualifications: 

• 3yr Degree/National Diploma related to engineering field of study (minimum)
• 3-5 years’ work experience in telecoms industry specific to Transmission implementation planning and Transmission Systems

Core competencies, knowledge & experience:

• 3-5 years’ work experience in telecoms industry specific to Transmission implementation planning and Transmission Systems
• Good knowledge & experience in the Microwave, Fiber, Router, Synchronisation and Switches technologies specific to Tellabs/Coriant, Nera, SIAE, Hughes, Radwin, Symmetricom, Nokia, Alcatel Lucent and application
• Good knowledge and experience in performance management and planning tools in Transmission for  Vodacom Business and Consumer Business, GSM, UMTS and LTE technologies and systems
• TDM, ATM, PDH, SDH, C/W/DWDM, IP/MPLS, MEF, TX architecture, IP & TX Protocols knowledge and application
• Project Management  
• IP Expert in Layer 1 to 4 of OSI stack and Standards in IEEE, ITU, MEF, Optical radio frequency
• Analytical thinker & solution oriented Resilient planning & implementation

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Role Purpose/Business Unit:

The Solution Architect is responsible for designing and leading the implementation of a solutions and capability architecture for a particular business capability / user journey, according to the overall digital vision and target architecture.  This role is responsible for the technical analysis and holistic solution design of future capabilities and features, including external dependencies, cross-domain APIs, and technical enablers / stories.  This role is responsible for reviewing the target architecture vision and roadmap, evaluating and prioritizing roadmap items, and translating them into designs and non-functional requirements.  This incumbent is responsible for providing support to engineering to ensure development of technical stories are aligned to defined architecture paradigms, principles, and patterns. 

Your responsibilities will include:

• Translate the overall digital vision and target architecture into corresponding solution designs and change requirements
• Design end-to-end solutions and cross domain integration and APIs
• Define non-functional, operational, and quality requirements for solutions
• Define technical stories to enable business capabilities, fostering re-use of existing components, and accept technical features following demos
• Collaborate to plan the release of technical stories
• Provide guidance to delivery teams to ensure alignment
• Facilitate solution compliance to security, privacy, and regulatory needs
• Manage technical debt and technology obsolescence at solution level
• Advocate adoption of new technologies into solution

The Ideal candiddate for this role will have:

Must have technical / professional qualifications: 

• Bachelor’s Degree in Computer Science, Information Systems, Systems Analysis, or other related field 
• 3 years lending experience 
• Five to seven years of experience in at least three disciplines, such as business, information, solution or technical architecture, application development, middleware, information analysis, database management or operations in a multitier environment
• Extensive exposure to multiple, diverse technologies and processing environments
• Extensive experience in business capability modelling and technical and solution architecture development in a digital business context
• Experience working with agile methodologies, such as Scrum, Kanban, XP, TDD, and BDD

Core competencies, knowledge and experience:

• Solution architecture and design
• Feasibility analysis
• Business capability / customer journey architecture governance in agile software delivery 
• Technical enablers, integration APIs,  and detailed technical and operational story design
• Infrastructure design
• Estimation techniques for scaled agile 
• Technology Innovation: scouting, screening and evaluation
• Cost of ownership of technology, application portfolio management

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Role Purpose/Business Unit:

• The primary purpose of a Scrum Master is to facilitate and optimize the Scrum team's effectiveness by ensuring that the team follows Scrum practices and principles 
• This role is responsible for identifying and managing risks, dependencies, and impediments, leading teams and business in finding a solution, coordinating with other teams and delivery partners, and actively escalating when needed to ensure resolution
• This role is responsible for keeping a pulse on needs and insights from stakeholders and other initiatives, regularly communicating status, changes in direction, and relevant metrics to avoid misalignment and roadblocks 
• The Scrum master is a servant leader to the DevOps delivery team, help drive continuous improvement, coaching agile methods, and providing support and facilitation to increase velocity and team productivity

Your responsibilities will include:

• Servant Leadership: The Scrum Master serves as a leader who focuses on the needs of the team members, helping them to achieve their goals and removing obstacles in their way.
• Facilitator: The Scrum Master facilitates Scrum events, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. They help the team in organizing and conducting these events effectively.
• Coach:The Scrum Master coaches the team on Scrum practices and principles, promoting a deep understanding of agile values and helping the team continuously improve its processes.
• Removing Obstacles: The Scrum Master identifies and removes impediments or obstacles that hinder the team's progress. This involves working with stakeholders to ensure the team has the resources and support needed to deliver value.
• Protecting the Team: The Scrum Master acts as a shield for the team, protecting them from external interference and distractions, allowing them to focus on delivering high-quality products.
• Promoting Collaboration: The Scrum Master fosters a collaborative and transparent environment, ensuring effective communication within the team and between the team and stakeholders.
• Continuous Improvement: The Scrum Master facilitates continuous improvement by helping the team reflect on its performance during Sprint Retrospectives and encouraging the adoption of better practices.

The Ideal candidate for this role will have:

Must have technical / professional qualifications: 

• Bachelor’s degree/Diploma in Information Technology or related , Information Systems, or other related field
• Minimum 5 years IT experience
• Minimum 5 years’ experience in the financial services industry
• Minimum 5 years relevant experience as a project manager or scrum Master managing in excess of 10  projects per quarter with disruption
• Lending experience is preferable > 1 Years
• Proven experience managing delivery with external parties and managing multiple teams
• Experience in delivering complex digital capabilities
• Experience leading teams using waterfall/agile methodologies in large-scale teams
• JIRA/Confluence, MS Project, or equivalent experience preferred
• Certifications is agile project management e.g. Certified Agile coach, Certified Scrum Master (CSM), Professional Scrum Master (PSM) 
• Experience working with agile methodologies, such as Scrum, Kanban

Core competencies, knowledge and experience:

• Excellent facilitation, organization, and problem-solving skills, helping the team manage conflicts, challenges, escalating appropriately
• Excellent stakeholder management and communications skills, with the ability to inspire, influence, and update delivery teams and  senior executives
• Comfortable with ambiguity and working in fluid, fast-changing environments under pressure
• Team backlog management
• Backlog item estimation
• Is a role model for best practices in Agile process execution, motivating other team members to do the same 
• Ability to continue to monitor, learn, and implement industry best practices from the agile community 
• Natural "servant" leader, with strong ability to coach and develop others, an inherent entrepreneurial spirit, and focuses on ever-improving team dynamics and performance 
   

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Your responsibilities will include:

• Responsible for researching and understanding the evolving trends, benchmarks and developments in the consumer digital services market, with a gaming focus
• Leveraging both internal and external research and guidance to apply relevant enhancements to the Sports services.
• Actively track, manage and increase usage, revenue, adoption and customer satisfaction through direct-from-consumer and mobile marketing revenue streams.
• Preparing of Master Contract agreements for the onboarding of new partners.
• Preparing of Business Cases in conjunction with Finance team for new services.
• Financial and Product reporting and analysis on weekly basis and inputs to the monthly EXCO reports. 
• Manage and execute the Sports portfolio in respect of the digital content and service platforms across all served segments, across various Sports disciplines (mobile, app, desktop) 
• Manage and execute the digital content and service platforms aimed at leveraging Vodacom’s sponsored Sports assets, or assets wherein Vodacom owns, or has access, to the relevant digital rights.
• Support related segment led propositions through product integration with the relevant segment offerings.
• Manage technology and regulatory impacts in collaboration with the relevant business stakeholders.
• Manage and execute on objectives through collaboration and management of third party partners, services and stakeholders who contribute to and affect the Sports portfolio. 
• Manage the product development process, from research, concept development, briefing with technical teams, and compilation of product and user specifications, contribute to project team outputs, testing, go-to-market preparation and other steps as applicable. 
• Interface with marketing operations teams to implement and manage all go-to-market activities.
• Define the Sports Portfolio Strategy and execution plans
• Drive delivery of projects to achieve business objectives in Sports
• Ownership of Sports Portfolio KPI’s as agreed.
• Managing the day-to-day operations of the portfolio.

The Ideal candiddate for this role will have

Must have technical / professional qualifications: 

• Matric is essential 
• A minimum of an Bachelor’s Degree in business, media or marketing areas (essential) 
• A minimum of 8 – 10 years relevant experience in the Sports, media, content and/or telecommunications industry (essential) 
• A minimum of 3-4 years’ experience with Digital marketing and Digital product management (essential) 
• Product Development skills (essential) Skills and experience with Sports related platforms, services and products 
• A passion for audiences and experiences

Core Competencies:

• Customer and Gaming obsessed
• Customer experience and Innovation focused
• Problem solver
• Sports and Gaming and /or content industry relationships (across all platforms & formats)
• Communication and negotiation skills

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Role Purpose/Business Unit

The Portfolio Manager Design lead User Experience is responsible for designing the user experience  across all of Vodacom Financia and Digital Lifestyle Services.

• The purpose of the role is to ensure that thourough user research, information architecture, facilitate the UX and UI design, Vodacom delivers relevant products with an exceptional user experience across all digital channels. This role requires solid experience with following user experience design methodologies; working with various partner UX/UI teams for crafting beautiful visual user interfaces; working in an agile, collaborative team; and working directly with developers for implementation of designs.
• The role is core to delivering exceptional customer experience across our digital channels and will have a direct influence on the digital revenue KPI.

Your responsibilities will include

• User Experience Strategy and execution
• Execute on overall User Experience strategy and obtain organisational buy-in
• Drive delivery of projects to achieve User Experience business objectives.
• Concenptualise ideas of the product
• UX and UI design
• Follow the user centered design approach in designing journeys across all digital channels
• Facilitate all visual design stages from concept to final hand-off with a mobile-first focus
• Establish and promote visual design guidelines, best practices and standards within a broader cross functional team
• Collaborate with team and work directly with Product Owners across all verticals in digital lifestyle services to implement final design
• User testing and research
• Conduct user testing on new and existing journeys with the segmentation and partners
• Understand our customers’ needs through facilitation sessions with partners doing interviews and other research techniques. Use these insights to validate product concepts and inform design decisions
• Channel strategy
• Design the future state of all digital channels with an omni-channel approach
• Conduct competitor reviews and research to inform strategy
• Performance Tracking & Improvement
• Continuous monitoring of performance across the channels
• Use these insights to inform design improvements

The ideal candidate for this role will have

Must have technical / professional qualifications: 

• Matric is essential 
• 3 year Degree/Diploma in one or more of these disciplines :
• Interaction Design, Graphic Design, Industrial Design, Information Systems / Informatics, Human Computer Interaction or other related fields
• Certified Usability Analyst (CUA) or similar certification would be desirable, but not required.
• Masters in Psychology, Social Sciences advantageous
• Minimum of 8 years industry experience essential in the following:
• User-centred design, interaction design, information architecture, or similar.
• Incorporate market analysis, customer feedback, site metrics, and usability findings into designs.
• User Research Techniques and disciplines such as usability testing and contextual inquiries.