Latest Roles at Sandvik

Job Purpose:

The Sales and Business Development Manager, is responsible to develop and implement strategic sales plans to achieve revenue targets, increase market share, forge strategic relationships, and promote Sandvik brand awareness. By identifying new business opportunities and customer relationships, the Sales and Business Development Manager, plays a critical role in driving sales growth for both capital equipment and aftermarket. 
Duties will include but are not limited to, responding to queries from clients and resolving problems to ensure the customer can focus on their core activities. Additional focus points will be the setting of area-specific goals for each strategic customer to promote a personalized service and proactive selling by tracking clients individually.

Overall the Sales and Business Development Manager is instrumental in driving business growth, building strategic relationships and in positioning SANDVIK as the preferred choice for equipment and aftermarket services. 
Main responsibilities:

• Develop and implement strategic sales plans to achieve company objectives and expand market share
• Drive sales growth through effective prospecting, lead generation, and pipeline management.
• Identify and cultivate relationships with potential clients, including mining companies, contractors, and other industry stakeholders.
• Assess the account's total potential with MECU products & services and develop future market potential for MECU business with the account.
• Perform opportunity analysis by operations/projects on share of wallet.
• Develop and implement local account business plans to secure current and new business within defined sales areas and responsibilities.
• Ensure the relevant activities (sales) are executed to increase revenue and efficiencies for equipment, aftermarket, workshops, and customer service
• Collaborate with the engineering and product line teams to tailor solutions that meet customer requirements and address industry challenges
• Effective internal and external customer relations
• Conduct market and needs analysis and stay abreast of best practice and customer trends
• Prepare sales forecasts, budgets, and reports to track performance metrics and assess sales effectiveness.
• Financial and budgetary Reviews, reports and forecasting
• Mange profit margins and expenses within budget for the business unit
• Develop and execute a comprehensive sales and business development strategies aligned with division objectives and market trends. Identifying growth opportunities, market segments, and potential clients to drive revenue growth and market expansion.
• Cultivate and maintain strong relationships with existing clients, and serve as the primary point of contact for the customers
• Conduct in-depth market research and analysis to identify emerging trends, customer needs, and competitive offerings
• Identify and qualify potential leads, prospects, and sales opportunities through targeted outreach efforts, networking events, and industry referrals.
• Prepare compelling sales proposals, presentations, and pitches tailored to the specific needs and requirements of prospective clients. Articulate the value proposition of Sandvik’s products and services, highlighting key features, benefits, and competitive advantages to secure new business opportunities.
• Collaborate closely with internal teams, to align sales and business development efforts 
• Determine and define the approaches of going-to-market strategy.
• Contribute towards the execution plan for sales growth.
• Initiate marketing campaigns with existing and new products to drive sales growth, create customer awareness and regain business on existing portfolios.
• Effective Subordinate Management
• Safe, Health and Environmental Effectiveness

Required Competencies

• Attention to detail
• Strategic and “out-of-the-box” mindset
• Excellent communication skills and ability to communicate at all levels
• Ability to understand strategy, develop and execute plans effectively
• Highly developed interpersonal skills
• Demonstrated ability to lead, manage, and develop a high-performing and diverse team 
• Ability to coach and mentor employees to achieve goals
• Highly developed time management and organizational skills
• Strong negotiation and problem-solving skills to influence internal stakeholders and customers
• Strong health and safety culture
• Ability to drive change
• Strong customer focus
• Flexible, self-motivated with demonstrated initiative and a strong sense of accountability
• High level of professionalism, honesty and integrity
• Ability to analyse and interpret statistical data
• Superior customer relations skills
• Financial and commercial acumen – interpreting financial and business documents and results
• IR/ER understanding

Minimum Skills and Qualifications:

• Grade 12 / N3 Technical Qualification / Equivalent Qualification 
• Diploma / Degree in mechanical/electrical engineering or Business Management (NQF 7) 
• Diploma / Degree in business management (advantageous) 
• Minimum 5 years of Sales Experience
• Business development experience within Mining
• Computer literacy  
• English proficiency
• Will be required to travel

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Job Description

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs. ​

Main Responsibilities:

• Maintenance and Servicing Equipment.
• Plan for correct tools and parts required to perform tasks, according to work procedures.
• Commissioning of products that includes pre-delivery inspections and hot (operational and at customer site) commissioning.
• Conduct root cause analysis (RCA) to identify and solve common problems, as a first line support.
• Identify components, understand basic functionality, and conduct maintenance and repair work accordingly.  This includes the provision of preventive and cost-efficient repairs.
• Support the customer’s product/equipment/processes by suggesting  possible improvements. (According to sales area requirements.)
• Uses knowledge and experience to solve standard problems for customers.
• Understands system functionality and interactions of hydraulics/mechanics/electrics/automation/pneumatics/materials.
• Complete maintenance reports for internal and external stakeholders e.g., report and document on maintenance and/or repairs completed. Obtain customer authorization to invoice.
• Occasionally collect technical feedback in Sales Area (inputs into Database).
• Assigns simple tasks to junior staff and guides them in completing them.
• Coachs customer technicians on basic servicing and maintenance principles.
• Ensures that routine work procedures (using the tools provided), are carried out according to safety standards.

Your profile

• Grade 12 (Matric) or equivalent qualification
• Trade Certificate of Competence, Auto Electrician, Diesel Mechanic, Electrician, Millwright
• Minimum 2-year experience in Trackless Mobile Machinery
• Basic Computer literacy
• English proficiency
• Valid driver’s license
• Full physical & medical certificate to work in mining environment

 Experience in:

• Fault finding / electro hydraulic / auto electrical / hydraulic / PLC, remote control offerings

• Underground & surface mining environment, maintaining of earth moving equipment

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Job Description

Provides technical support in electrical and mechanical maintenance. Maintains and improves machines and equipment to increase or maintain a high level of reliability, availability, cost-efficiency performance and customer relations, and teamwork.

Key Performance Areas

• Plan, prioritize, and schedule the team’s activities so that resources are used effectively and that work schedules and targets are met.
• Monitor the status of sales and services activities to identify problem areas and adapt procedures to improve the overall performance of the team.
• Liaise with functional and operational stakeholders (for example in sales, marketing, HR, finance, supply and logistics) to ensure that sales and services activities are integrated with other parts of the business and appropriate for current and future sales and marketing activities.
• Oversee the most complex, large or difficult contracts to maintain positive customer relations.
• Lead, direct, evaluate and develop contract management professional teams to ensure activities are completed accurately and timeously.

Profile required:

• Grade 12 / N3 technical qualification / equivalent qualification
• Section 13 Millwright Trade Certificate
• Basic computer literacy, Microsoft Excel, Word, Power Point and Outlook
• English proficiency
• Must have Flameproofing certification
• Must have Gas Testing certification
• Relevant mining experience (5 years as a Foreman or GES)
• Underground mining environment in the production section
• Will be required to work away from home where needed
• Will be required to work overtime
• Will need to undergo a medical assessment to determine fitness for role
• Must have a valid driver’s license
• Must have own reliable transport

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The Role

As a Product Specialist you will be responsible for providing quality technical support and for developing the technical competencies of the customer and internal personnel.

The role is product focused and concentrates on providing guidance and advice on the implementation and strategies for the product range.  Product specifications, selection and its application lie with this role.

Key Responsibilities

• Develop and organize product training for sales and service personnel for the respective products
• Provide technical training to the service network and customer base on proper operation, maintenance and troubleshooting practices
• Provide technical support to end users, operators, and service personnel
• Provide feedback to factories to enable improvements to the equipment or its operation
• Provide assistance in compiling accurate data to process warranty claims and engineering machine improvements
• Review spare parts recommendations and develops accuracy of Machine Life Operating Costs (MLOC)
• Investigate warranty claims proactively and reactively to enhance customer satisfaction and provide feedback to the respective factories
• Monitor test results for new products to implement improvement of the product
• Assist factories with field-testing and trials of new products and updated components to ensure proper and safe operation.
• Perform equipment installations and demonstrations in a safe manner

Profile Required

• Grade 12 / N3 Technical Qualification / Equivalent Qualification
• Mechanical or electrical trade qualification
• Machine range experience and advance computer literacy
• English proficiency
• Relevant mechanized mining experience (5 years)
• Surface mining environment
• Maintenance of earthmoving equipment in Surface Mining/ experience in Surface drills.
• Mechanical, electrical or electronic equipment maintenance competence in at least 4 of the following areas:
  • Basic 5 module LHD’s and CM  
  •  Basic electronic systems
  • Basic LV electric systems
  • Mechanical equipment
  • Hydraulic systems
  • Video display systems
  • Advanced electrical systems (low current relays, electronic timers, electrical/electronic overloads and protection devices, solenoids, actuators, proximity devices etc.)
• Experience in CANbus systems will be an advantage
• Basic knowledge of software
• Valid driver’s license
• Full physical & medical certificate to work in mining environment

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Job Description

Provides technical support in Electrical and Mechanical Maintenance. Maintains and improves machines and equipment to increase or maintain a high level of reliability, availability, cost efficiency and performance and customer relations, and teamwork.

Key Performance Areas

• Electrical Mechanical and Maintenance operations.
• Preventive maintenance, perform corrective actions, support planning and preparation, monitors outcome, documentation (outcome, root cause, time, improvements).
• Conduct Risk Assessments, Shift Reporting, and Incident Reporting.
• Work in accordance with standard operating procedures.
• Achievement of Key performance indicators.
• Follow quality and cleanliness standards.
• Communication of operational status and any deviations.
• Safety and housekeeping (5S) requirements. Comply with all Safe operation practices.
• Continuous improvements and development on a personal and operational level.

Profile required:

• Grade 12 / N3 Technical Qualification / Equivalent Qualification
• Section 13 Trade Certificate Millwright
• Basic Computer literacy, Microsoft excel, word, PowerPoint, and outlook.
• English proficiency
• Must have Flameproof.
• Must have Gas Testing
• Relevant mining experience (5 years)
• Underground mining environment in the production section
• Will be required to work shifts and be away from home for the duration of the shift.
• Need to be medically fit.
• Will be required to work in a difficult mining environment.
• Must have a valid Car driver's license.
• Must have own transport.
• MV switching (Advantage)
• Mining machinery Knowledge (Advantage)

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The Role:

Get customer satisfaction by installing, repairing, inspecting and commissioning service, considering economical and other aspects. Problem solving by using of approaches, tools, techniques for recognizing, operational or process problems; ability to apply this knowledge appropriately in different kinds of situations. Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers.

Main responsibilities:

• Install, repair, inspect and commission products and equipment of different kind at customer site or own premises.
• Report and document results after above actions.
• Responsible for plan, conduct and maintain tools and equipment for service work.
• Support the customer’s product/equipment/processes by suggesting possible improvements.
• Provide technical support to the sales team.
• Provide problem solving to customer.
• Ability to produce positive results in sales-client interventions.
• Guide colleagues in service methods and tools.
• Share own knowledge to enable colleagues to expand their knowledge.

 Your Profile:

• Grade 12 (Matric) or equivalent qualification
• Trade Certificate of Competence, Diesel Mechanic, Auto Electrical, Millwright
• Minimum 2 year experience working as Field Service Technician with proven competence as Earth moving Equipment or Surface boom and rotary drill technician knowledge in the above mentioned field
• Basic Computer literacy
• Own set of  tools
• English proficiency
• Code 08 license
• Full physical & medical certificate to work in mining environment Experience in:
• Fault finding / electro hydraulic / auto electrical / hydraulic / PLC, remote control offerings
• Underground drills and load & haul knowledge

go to method of application »

The Role:

Get customer satisfaction by installing, repairing, inspecting and commissioning service, considering economical and other aspects. Problem solving by using of approaches, tools, techniques for recognizing, operational or process problems; ability to apply this knowledge appropriately in different kinds of situations. Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers.

Main responsibilities:

• Install, repair, inspect and commission products and equipment of different kind at customer site or own premises.
• Report and document results after above actions.
• Responsible for plan, conduct and maintain tools and equipment for service work.
• Support the customer’s product/equipment/processes by suggesting possible improvements.
• Provide technical support to the sales team.
• Provide problem solving to customer.
• Ability to produce positive results in sales-client interventions.
• Guide colleagues in service methods and tools.
• Share own knowledge to enable colleagues to expand their knowledge.

 Your Profile:

• Grade 12 (Matric) or equivalent qualification
• Trade Certificate of Competence, Diesel Mechanic, Auto Electrical, Millwright
• Minimum 2 year experience working as Field Service Technician with proven competence as Earth moving Equipment or Surface boom and rotary drill technician knowledge in the above mentioned field
• Basic Computer literacy
• Own set of  tools
• English proficiency
• Code 08 license
• Full physical & medical certificate to work in mining environment Experience in:
• Fault finding / electro hydraulic / auto electrical / hydraulic / PLC, remote control offerings
• Underground drills and load & haul knowledge

go to method of application »

The Role:

• To ensure optimal availability of relevant machine spares/equipment through efficient maintenance planning and schedules and to identify and record machine component norms for Performance Contracts.

Key Responsibilities:

• Reconditioning of spares and material are co-coordinated to ensure availability, flow & to prevent backlog of reconditioning orders
• Material & spares availability to be in accordance with the relevant specifications
• Provide feedback on a continuous basis to keep key receivers informed of progress
• Compile performance & status reports for relevant key role-players on an ongoing basis
• Regularly update equipment & spares register on the planning system according to the department’s needs

Profile Required:

• Grade 12/N3 Technical Qualification / Equivalent qualification
• Trade Certificate ( advantageous)
• Degree or Diploma in Engineering Qualification
• Advanced Computer literacy
• Project Management Certificate (advantageous)
• Knowledge of Core Application systems
• Management / Supervisory experience (advantageous)
• English proficiency
• Experience in maintenance planning (3 years)
• Inventory Planning and Management
• Trackless mining experience (advantageous)
• Valid driver’s license
• Physical & Medical ability to function in an underground mining environment
• Will be required to travel
• After hours remote support may be required