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  • Posted: Jan 6, 2025
    Deadline: Not specified
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    Set in the vibrant heart of Cape Town, this luxury hotel and spa offers easy access to all that's happening in this dynamic city. Enjoying a superb location at the foot of Table Mountain, and just a short stroll from downtown, the resort offers the perfect combination of leafy tranquility and contemporary buzz. Belmond Mount Nelson Hotel has long been regar...
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    Purchasing Officer - Cape Town

    Primary Responsibilities Include:

    • Research potential vendors. 
    • Compare and evaluate offers from suppliers. 
    • Negotiate pricing. 
    • Track orders and ensure timely delivery. 
    • Review quality of purchased products. 
    • Enter order details (e.g. vendors, quantities, prices) into internal databases. 
    • Maintain updated records of purchased products, delivery information and invoices. 
    • Prepare reports on purchases, including cost analyses. 
    • Monitor stock levels and place orders as needed. 
    • Coordinate with purchasing staff to ensure proper storage procedures. 
    • Ensure adherence to all the statutory requirements/policies related to purchase. 
    • Follow up on orders and provide feedback to the Cost Controller. 
    • Keep records of purchase orders. 
    • Supervise the receiving operations and ensure that the right quality and quantity of items are received, as per the purchase order. 
    • Secure competitive price quotations for all purchases. 
    • Work in association with the Accounts department in the area of pricing, communicate with suppliers in case of price variations and correct accordingly. 
    • Follow up with receiving or user department of purchased orders that have not been received or insufficient documentation is in place. 
    • Propose cost saving opportunities by staying informed about new products and trends in logistics, inventory control and purchasing.

    Requirements

    What You Bring:

    • Experience within a hotel environment or similar is essential. 
    • A minimum of 1-year experience in a purchasing position or similar. 
    • Any purchasing or supply chain qualification advantageous. 
    • Previous experience on Workday advantageous 
    • Good knowledge of vendor sourcing practices (researching, evaluating and liaising with vendors) 
    • Understanding of supply chain procedures

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    Reservations and Sales Coordinator - Belmond Safaris

    Primary Responsibilities Include:

    • Be part of the efficient running of the business by coordinating tasks, activities and other administrative related functions.
    • Manage the day-to-day functions of the Department.
    • Make travel arrangements & arrange forex.
    • Prepare presentations, spreadsheets and reports.
    • Dealing with customer complaints or issues.
    • Assist in vendor relationship management.
    • Compile and distribute all STO contracts to new and existing clients, monitoring their return and then ensuring these are filed according to global standards.
    • Contact new and existing clients where required as directed by the Director of Sales and Marketing.
    • Complete all required month-end reports for Sales and Reservations.
    • Create and manage all clients/accounts/opportunities as required by the Director of Sales and Marketing.
    • Create and distribute all required daily/weekly reports to the team.
    • Send motivation for complimentary requests and update familiarisation trip tracking sheet.
    • Assist Sales and Finance with tasks and responsibilities assigned to you on a part-time or regular basis.
    • Assisting in our Tour Operating division to form a support structure and to facilitate touring bookings as and when required.
    • Part of the role will also be fulfilling the functions of a reservation consultant.

    Requirements

    What You Bring:

    • 1-3 Years’ experience in similar role – preferred.
    • Experience in tour operating/safari sector- beneficial.
    • Knowledge of office management systems and procedures.
    • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
    • Strong organisational skills with the ability to multi-task.
    • Knowledge of basic bookkeeping principles.
    • High degree of computer literacy.

    go to method of application »

    Area Director of Marketing

    Primary Responsibilities Include:

    • Lead strategy development of promotional and 360° marketing plans to increase revenue production from existing and potential customer base for each hotel and signature outlets.
    • Working with local and divisional teams, define, plan and ensure the implementation of all end consumer and trade marketing activities in primary and secondary markets – including website, digital advertising and social channels, print advertising, promotions, events, partnerships, offers, media planning, production of all sales and on-board collateral etc.
    • Create and implement master marketing plans per property and be able to pivot to respond to changing sales patterns and needs with timely promotional activity to support sales efforts.
    • Ensure brand consistency across all marketing and social media communications. Endeavor to always protect the individual property and global Belmond brands.
    • Develop exceptional guest experiences in conjunction with Operations Teams, Area Marketing Manager and in alignment with Belmond brand guidelines.
    • Curate the guest journey and brand alignment from acquisition to on-property to advocacy in conjunction with the Marketing Manager and Operations teams.
    • Track trends, data, and understand the competitive market and the needs and interests of the target guest market.
    • Identify appropriate brand partnerships to maximise exposure to new and relevant target groups. These could include other luxury brands, cultural organizations, artists, community programs, wellness practitioners and chefs as relevant to the property positioning and marketing strategy and in coordination with property and divisional teams.
    • Communicate any relevant annual, quarterly, or monthly targets and metrics. Weekly meetings with Revenue Management and Divisional Brand & Marketing.
    • Actively support, promote and contribute to elevating our sustainability levels and initiatives in the region.

    Requirements

    What You Bring:

    • A university degree in business administration, marketing, communications, public relations, advertising, or a related field is advantageous
    • A minimum of 5 years in a marketing executive role
    • International luxury hotel brand experience a plus
    • Experience working with brands and consumers in the Southern Africa market
    • Recognised people leadership skills.
    • Expert communication and presentation skills.
    • Creative thinker with significant attention to detail.
    • Able to handle multiple projects simultaneously and pivot quickly.
    • Computer literate with knowledge of Microsoft PowerPoint, Excel and Word required.

    go to method of application »

    Area Marketing Manager

    Primary Responsibilities Include:

    • Ensure the creation of new or updated brand collateral for all properties in the Area.
    • Assist with the productions of all photo & video shootings and responsible for image libraries.
    • Ensure properties websites are updated with relevant and current information, monitor performance and suggest actions to enhance visibility and improve conversions.
    • Provide content and ideas for direct and electronic mailings, both to consumers and travel trade.
    • Maintain and build regular communication with colleagues in the field, including General Managers, PR Managers and relevant operational teams (ie. Purchasing, Finance), to support the overall business strategies.
    • Cooperate with the Sales, Groups other departments brainstorming and aligning on projects.
    • Prepare all flyers and collateral as required for the Sales and Marketing Department.
    • Ensure brand consistency in marketing and social media messages.
    • Manage the content for the Social Media channels and the property’s website ensuring it they are updated at all times and fully reflect the activities and products available at the property.
    • Build strategic relationships and partner with key industry players, agencies and vendors.
    • Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
    • Execute marketing tactics, partnerships, programming and activations supporting the hotel.
    • Create a content strategy for the website, social media platforms & email communications.
    • Plan and communicate marketing plans and activities with operators.
    • Support PR, social media and digital media tactics.

    Requirements

    What You Bring:

    • Bachelor’s degree in Marketing or related field preferred
    • 4-6 years management experience within the Marketing field.
    • Extensive knowledge of marketing strategies, channels, and branding.
    • Strong leadership, communication, and collaboration skills.
    • Exceptional analytical and problem-solving skills.
    • Knowledge of strategic communications and marketing concepts, principles, and techniques.
    • Advanced verbal and written communication skills.
    • Knowledge on the latest trends, technologies and methodologies in graphic design, web design, production, etc.
    • Expertise in digital marketing and organic and paid digital strategies

    Method of Application

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