Open Positions at Pollock & Associates

Qualifications

• A Grade 12 certificate or a National Technical Certificate N3 (Technical).
• Possession of an Engineering Trade Test to understand technical products but not essential
• Technical aptitude is more important for this role than a qualification. 

Experience

• Minimum of three years in an external sales representative role.
• A solid mechanical foundation with 5-10 years of relevant experience
• Acumen in both direct and distributor sales, with a deep understanding of industrial products
• Technical/engineering/mining/manufacturing environment background experience and be hungry for business 

Key Responsibilities

• Deliver exceptional customer service to assigned accounts.
• Provide expert engineering support for product inquiries.
• Lead the sales and service efforts for designated products.
• Foster and expand customer relationships while securing new orders.
• Cultivate positive client relationships at all levels.
• Negotiate long-term supply contracts and partnerships.
• Guide the Finance Director/Sales Manager on sales objectives, striving to augment both the order book and sales volume with existing and prospective clients.
• Be part of our ambitious growth trajectory and harness your sales expertise to drive transformative results

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Essential Requirements:

• FAIS compliance and Key Individual (KI) status.
• Deep understanding and experience in managing large sales teams, in a call centre environment.
• Proficiency in call centre processes, procedures, and reporting methods.
• Excellent managerial, interpersonal, and communication skills.
• Strong leadership ability and the ability to motivate the sales floor constantly.
• Self-motivated with the capability to perform well under pressure. 

Responsibilities & Duties:

• Develop and manage the sales strategy, aligning it with the overall business strategy, and ensuring its implementation and compliance to achieve outstanding performance.
• Establish strong foundations for all sales calls, achieve KPIs, and maintain compliance with sales, tone, manner, and legal requirements. Focus on reducing pending calls and consistently improve call quality.
• Monitor daily productivity, set monthly targets for key performance areas, and aim to exceed clients’ requirements. Implement incentive campaigns and programs to drive sales performance.
• Lead and allocate campaigns to the Sales Teams, oversee the structure and growth plans of the Sales Team, and conduct rigorous performance management. Motivate and uphold the values of the organization while ensuring the continuous development of Sales Team members.
• Keep staff turnover and absenteeism below targets, ensure appropriate staffing levels to meet lead volume demands, and identify recruitment and training needs within the Call Centre.

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Educational and Experience Criteria:

• Tertiary-level mechanical qualification.
• A minimum of five years of experience within the Plumbing market.
• Proven track record in the contractors, wholesale, and retail sectors. 

Key Responsibilities:

• Cultivate new customer interest and onboard new accounts.
• Re-engage lost sales with existing clients.
• Consistently meet and surpass sales targets.
• Engage in effective contract negotiations with potential clients.
• Aid in determining pricing strategies, including quotes and promotions.
• Deliver compelling sales presentations to diverse client groups.
• Process customer orders by coordinating with our internal sales team.
• Ensure timely dispatches and address any supply backorders.
• Monitor and adjust customer pricing mix as necessary.

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Essential Qualification, Experience and Skills:

• An NQF level 4 or above short-term insurance qualification /or scope for assessment of unit standards on short-term insurance qualification
• Assessor and/or moderator qualification
• 2 years of Learning and development or training experience
• Min 2 years of Call Centre and/or Sales Training Experience
• 2 years in the INSETA accreditation process
• Project management skills
• Ability to impart the knowledge
• Planning & organising skills
• Communication – verbal and written
• Coaching skills

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Key Qualifications

• Bachelor’s degree in business, marketing, tech, or related field.
• 5+ years’ experience in Sales, preferably in Mining or IT with tech solutions focus.
• Demonstrated success in SaaS sales and engagement with C-level stakeholders.
• Innate understanding of the South African mining landscape.
• Proficient in automation software, hardware, and support services.
• Mastery in communication, negotiation, and presentation.
• Strategic and analytical mindset with a knack for identifying market opportunities.
• Proven track record in lead generation, deal closure, and solution design.
• Excellent English written and verbal skills.
• Willingness to travel within South Africa.
• Proficiency in MS Office & CRM Software.

Role Responsibilities

• Formulate and implement a comprehensive sales strategy.
• Build, nurture, and convert a solid sales pipeline.
• Understand, present, and demonstrate our value proposition to key decision-makers.
• Maintain stellar relationships with prospects and clients.
• Spearhead the sales process, from proposals to RFI coordination.
• Deliver regular sales performance reports to senior management.
• Keep a finger on the pulse of industry trends.
• Represent us at trade shows, conferences, and events.

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Key Qualifications:

• Bachelor’s degree in RF Engineering or Higher Education Engineering (Honours preferred) and/or a post-graduate degree in engineering (MSc/MEng/PhD)
• A substantial tenure of 8+ years of experience in RF and Microwave engineering
• Demonstrable proficiency with schematic capture and PCB layout tools, particularly Altium Designer
• A strong foundation in antenna design and analytical design approaches
• Prior exposure to design and implementation, system engineering aspects, and quality assurance 

Preferred Skills:

• Familiarity with Microwave Office, CST, LT Spice, Matlab/Python, and DOORS
• Proficiency with test equipment such as oscilloscopes, spectrum analysers, and network analysers 

Primary Responsibilities:

• Lead the design and implementation of groundbreaking RF and Microwave subsystems
• Oversee prototype measurement and evaluation to ensure the highest quality of production-ready designs
• Collaborate with multidisciplinary project teams, acting as the go-to RF element leader
• Actively participate in system-level and conceptual design initiatives
• Cultivate an enriching environment through the mentorship of team members and interns
• Contribute to the internal training initiatives, enhancing the collective competency of the team
• Play a vital role in the technical aspects of proposal/quotation generation for marketing and sales