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  • Posted: August 9, 2019
    Deadline: Not specified
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  • Cisco is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. At Cisco customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions tha...
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    Senior Account Manager

    Focused around account services management, this position requires relationships with a diverse group of internal and external personnel in order to ensure transactions are completed accurately and timely. You will also focus on achieving revenue goals; forecasting revenue accurately on a weekly, monthly, quarterly schedule; developing a pipeline of opportunities; crafting account plans; and closing deals for a set of defined customers in a segment. Approximately 60% of this salesperson's time is customer facing and will require travel to Kenya.

    • Responsible for all aspects of the customer account with respect to deal transactions in Services Sales - You will own the execution of customer facing activities to conclusion in a quality, timely, and correct manner - Handle service pricing and margins according to agreed aims
    • You will sell solutions based on existing and new portfolio of service offers including TS and AS
    • You will facilitate sales transactions by - Understanding customers' and partners' procurement process - Navigate and raise issues effectively within Cisco
    • You will drive Multiyear Services Contract Renewals/P-O-S attach
    • You will plan and prioritize sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales - especially handling personal time and productivity.

    Additional Services Account Manager duties include:

    • Build and be responsible for a sales plan using all meaningful data (renewals, new product funnel, potential upgrades and end-of-support situations) and then map this data to an agreed market development strategy based on company priorities.
    • Maintain and develop existing and prospective customers through appropriate propositions and ethical sales methods, and significant internal liaison, to optimize quality of service, business growth, and customer happiness.
    • Plan/carry out/support local marketing activities to agreed budgets and timescales, and integrate sales efforts with other organized marketing activities, eg.,product/service launches, promotions, advertising, exhibitions and tradeshows.
    • Respond to and follow up sales enquiries using appropriate methods.
    • Monitor and report on market and competitor activities and provide relevant reports and information.
    • Record, analyse, report and administer according to systems and requirements.
    • Communicate, liaise, and negotiate internally and externally to facilitate the development of profitable business and equitable relationships.
    • Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development.
    • Follow standardized and optimized sales processes, e.g., renewals process.
    • Attend training to develop meaningful knowledge, techniques and skills.

    Method of Application

  • Send your application

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