Jobs at Multichoice

Description
 
The Organization

• The MultiChoice Group is a broad-based multinational media and entertainment group headquartered in South Africa, Dubai and Netherlands with principal operations in pay television, video entertainment, advertising and content security serving rapidly growing base of 13,5 million households. Brands within the Group include DSTV, GOTv, SuperSport, M-net, DSTVnow, Showmax and Europe based content security leader Irdeto.
• MultiChoice Group has a successful history of identifying trends early, adapting them for our markets and leveraging them to provide the best experience to customers in Africa. The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. By joining our team, you can help in achieving our objectives, namely: Expand Pay TV, grow SVOD subscriber base and advertising sales; focus on investment and technology; maintain a local approach, provide quality service and attract innovative and motivated employees.

Join Africa’s most loved storyteller!

Purpose of the Position:

• This role is responsible for the social media content strategy and overseeing of customer operations across the Showmax brand social profiles across Africa. 
• The ideal candidate will have extensive social media content strategy, content creation and analytical experience to develop and drive hyper-localised strategies, content briefs, production requirements, execution of key campaigns, insights and reporting, and leading a team across Africa. 
• The position requires a leader who is extremely organised, detail-oriented, creative, agile, innovative in their thinking, a skilled collaborator and communicator, and shows a passion for the entertainment industry. 

Key Performance Objectives

Tasks

• Develop and execute social media content and community management strategies across key regions.
• Day-to-day management of always-on and large-scale, multi-platform marketing campaigns ensuring best practices, accurate brand representation and creative assets are relevant to the local markets.
• Ongoing collaboration with content, marketing, PR and comms, operations, partnerships and the digital teams to develop and maintain a social media content calendar and campaigns across SA and MAH.
• Increase brand reach and audience engagement across all social channels through high performing, fit-for-purpose asset creation.
• Manage a team of social media content creators and community managers.
• Drive alignment with internal and external agencies to create compelling, culturally resonant content for social platforms to engage with our current and potential audiences.
• Manage multiple influencer campaigns across multiple regions, including briefs, copy and content approval and PCAs.
• Actively report, track and optimise performance of organic and paid social media content.
• Use social media insights and analytics to inform creative and cross-functional team members to inform future briefs and content creation for key campaigns.
• Brief, approve and execute content and copy with for key always-on and marketing campaigns.
• Knowledge of trends, emerging platforms, and new technologies in the social and digital marketing space.
• Partner closely with internal stakeholders across the MultiChoice group to execute and deliver on social priorities to drive business objectives, growth and audience retention.
• Demonstrate 24/7 approach to responsibilities – occasional after hours and weekend work required.
• Partner with regional in-country leads in MAH to coordinate various partnership and content campaigns.
• Engage daily with social customer care team lead to identify issues, patterns and trends in consumer comments and queries.

Experience Required

• 6-8 years of social media management experience developing and executing social media strategy.
• Experience in managing teams: setting team and individual goals/KPIs, performance management and growth.
• A creative portfolio of previous campaigns highlighting the role the candidate played to contribute to its success (strategy, ideation, briefing and execution).
• Highly organised and able to work in a fast-paced environment while managing multiple projects across multiple regions.
• Ability to identify potential negative or crisis situations and apply conflict resolution principles to mitigate potential issues.
• Experience with paid social and managing a budget.
• Interest in, and knowledge of Showmax Original programming, and streaming entertainment category is preferred.
• Relevant degree or diploma beneficial.

Behavioral Competencies

Attention to detail

• Highly organised
• Creative problem solving
• Strong communication skills (verbal and written)
• Accountability
• Delegation and collaboration
• Agile in approach
• Proactive and self-starter
• Ability to prioritise
• Data-driven and critical thinking

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Purpose of the Position:

We are building a generalized, cloud-based Recommendation and Personalization platform that serves multiple internal and external clients at Multichoice.

The Senior Engineer: Backend and Cloud role should appeal to the elite programmer with a passion for Cloud, Serverless Computing, Big Data, Personalization, Search and Recommendations, Scalability as well as a working knowledge of the current technology landscapes in these areas. Staying abreast of all the latest Cloud trends is essential for this role.

Key Performance Objectives

Tasks

• Design, develop, maintain, and support projects using a variety of technologies.

Typical duties include:

• Ascertain requirements by interfacing with our internal clients
• Identify and research alternative technologies that potentially address the requirements
• Design and document architectures/applications/dataflows
• Develop various components (apps/scripts/sites/recommendation engines)
• Conduct code reviews on completion of these components
• Design tests for your code
• Support the production environment
   

This role will be responsible for delivery requirements for the following internal and external groups:

• Tech teams
• Product teams
• Potential & Existing Subscribers
• All internal divisions; associate companies and partners
   

Qualifications

• BSc Computer Science / Engineering is mandatory. Honours, Master’s or Doctoral degree preferred
• 4 – 5 years’ experience in a comparable environment
• Experience in reporting and presentation to senior and executive management
• Very strong analytical, communication and negotiation skills
• Ability to work under pressure
   

Experience

Languages:

• Required: Java/Python/NodeJS, HTML, Javascript, Linux shell scripting, Cloud scripting
• Beneficial: React, Redux, Material UI

 
DB:

• Beneficial: DynamoDB, MSSQL, MySQL, MongoDB, ElasticSearch, HDFS, Hadoop, HBase
   

Cloud

• Beneficial (AWS): S3, Athena, Quicksight, Glue, SNS, SQS, ElastiCache, Kendra / CloudSearch, Lambdas, Serverless, AWS Gateway, Transfer Family, DynamoDB, EC2, Terraform
• Beneficial: Other Cloud platforms like Azure, Google etc.

 
Other:

• Required: RESTful service development
• Beneficial: Knowledge of recommender systems, Tensorflow, Keras, Spark, Mahout, Stream processing, Kafka, Storm, Flink, Docker, Analytics platforms
   

Technical Competencies

• Scientific, data-minded, detail oriented with a good blend of practical reality
• Proficient in problem solving, algorithmic analysis, deeply technical
• Proven record of delivery and execution
• Quick learner
• Optimistic outlook
• A drive for excellence
• Ability to hit the ground running
• Ability to work independently if necessary
• Team player
• Deliverables driven
• Calm demeanour during stressful situations
• Great communicator
• Strong Cloud experience
• Strong core Java/Python/NodeJS skills
• Strong Linux skills
• Knowledge and experience building massively scalable systems
• Knowledge and experience working with high volumes of data (beneficial)
• Knowledge of SCRUM and Agile methodologies (beneficial)

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Purpose of the Position

• To optimise digital marketing effectiveness, in close collaboration with the brand, partnership and CRM functional areas. Ensure effective marketing campaign execution in all digital channels across search, social, display and video advertising.

Key Performance Objectives

Tasks

Strategy Formulation and Implementation

• Develop the integrated digital marketing strategy that supports the achievement of the business’ acquisition and retention targets, describing how each digital channel (paid and unpaid search, paid and unpaid social, display, video) should contribute
• Develop the digital marketing strategy that supports the achievement of the business’ acquisition and retention targets
• Ensure the efficient implementation of the defined strategy

People Management

• Head up a team with 3-4 channel managers for the key digital channels and support them in effectively executing strategies and initiatives, prioritizing and optimizing the performance of each channel
• Ensure the efficient implementation of the defined strategy.
• Employ a strong data-driven mindset by setting up relevant KPIs, constantly tracking their performance against targets and benchmarks and using them efficiently to optimize initiatives and results
• Collaborate closely with the acquisition head and team to coordinate campaigns across offline and online channels, optimize the creatives for digital channels while keeping the brand in line with other channels, etc.

Stakeholder Relationship Management

• Collaborate closely with the acquisition head and team to coordinate campaigns across offline and online channels, optimize the creatives for digital channels while keeping the brand in line with other channels, etc.
• Collaborate closely with the retention head and team to run remarketing campaigns and campaigns to improve engagement
• Obtains input from and communicates modelling results to senior managers for agreement.
• Collaborate closely with the analytics team to have the relevant data at the disposal of the digital marketing team, develop insights on the effectiveness of the different (parts of) campaigns, set up basic attribution modeling, as well as providing the right insights and reports to management

Operational Delivery

• Develop new hypotheses to further optimize the digital campaigns, and run experiments to test new approaches and judge them based on quantitative results
• Keep up to date with the industry to identify new tools within existing channels or new channels that can further support growth and retentionConfidential Page 3 7/18/2018
• Based on a deep understanding and knowledge of the market, developed via extensive analysis of market trends, segments, specificities
• Define the contribution of each individual digital channel (paid and non paid; search, social, display, video…) as well as cross channel initiatives that allow to maximize results
• Employ a strong data-driven mindset, by setting up relevant KPIs and tracking and optimizing these

Qualifications Essential

• A post graduate degree in Marketing or related field

Experience

• A minimum of 8 -10 years’ experience in digital marketing, ideally in an e-commerce / online activity
• Experience in leading and managing social media, email, display and video advertising campaigns as well as retargeting campaigns,
• Experience in optimizing landing pages and user funnels, with a detailed understanding of multi-channel tracking and attribution tools and methodologies and with A/B and multivariate experiments
• Experience in leading, managing and optimising performance marketing campaigns (incl. Google Adwords, Facebook) and SEO/SEM
• People management experience
• Strong analytical skills, data-driven thinking, proofreading/editing and copywriting skills
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Working knowledge of ad serving tools (e.g., DART, Atlas), HTML, CSS, and JavaScript development and constraints

Technical Competencies

• Project Management
• Campaign Management
• Market Research
• Communications Evaluation
• Data Modeling
• Commercial awareness

Behavioral Competencies

• Relationship Building
• Conflict Resolution
• Decision Making
• Critical Appraisal
• Holistic Thinking
• Persuading & Influence
• Coaching

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Purpose of the Position:

To engage with relevant stakeholders to conduct thorough planning and monitoring of the pre- and post- production activities in line with Production standards operating procedures.

Key Performance Objectives

Tasks

Production Process

• Ensures that there is thorough pre-production planning resulting in all production elements being completed and available on time
• Facilitates the preparation of the production process which includes contingency plans and allocation of resources to deliver a high-quality live production
• Takes full ownership and responsibility for the disaster recovery plan of the live productions on site and updating the action plan on a regular basis according to the different scenarios

Ensures that proper mechanical and technical maintenance on OB units is carried out regularly

• Budget Management
• Ensures cost effective utilisation of resources
• Ensures that the Productions remain within budget and that scope changes are managed according to the relevant policies and procedures
• Ensure that there is proper CAPEX planning and budgeting process
• To manage the Maintenance costs on the facility by ensuring good and proper up keep of equipment

People Management

• Ensure that Operations Crew members are properly managed, and Career developmental plans are in place
• Establish and manage measurements to evaluate the effectiveness of employees, processes and projects
• Coordinates and supervises the daily activities of technical crew or team
• Sets performance objectives and goals for direct reports.
• Conducts performance reviews.
• Define team operating standards and ensures essential procedures are followed based on knowledge of own discipline
• Approve leave requests for team members and create leave plan to ensure adequate coverage.
• When required, initiate disciplinary processes for team members calling on support from HR when required.
• Resolve grievances raised by team members and escalate only if required.
• Address poor performance of any team member through the formal Performance Improvement programme and ensure that continued poor performance is appropriately dealt with.
• Motivate team members and ensure that their efforts are recognized
   

Qualification:

• Degree in Media Operational Studies
• Post Graduate degree an advantage
   

Experience

• Minimum 5-8 years’ experience in a supervisory/business management or similar role
• Extensive Sport Knowledge
• Live broadcasting knowledge
• Has advanced Technical Skills within the broadcast environment.
   

Specialized expertise through either Job-related training or on the job experience.
 

Ability to resolve complex technical and engineering challenges.
 

Plan and schedule maintenance of equipment in agreement with line manager.
 

Technical Competencies

• Budget Management
• Operational Delivery
• Sports Management
• Sports Production

Behavioral Competencies

• Relationship Building
• Conflict Resolution
• Decision Making
• Critical Appraisal
• Holistic Thinking
• Persuading & Influence
• Coaching

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Purpose of the Position:

• To manage the standard of formats and EPG metadata supplied by all current (276) and future channels and ensure the consistent supply of this metadata.

Key Performance Objectives

Tasks

Operational Delivery

• Manage EPG metadata output: Analyse the relevant reports and action interventions as required.
• Assist with EPG scheduling when required.
• Drive and implement continuous EPG scheduling enhancement to workflows of the EPG department.
• Identify gaps in scheduler workflows and recommend options to address.
• Perform monthly metadata report spot checks on allocated channels to manage EPG metadata output and ensure EPG accuracy.
   

Stakeholder Management:

Meet regularly with:

• EPG Manager
• EPG Editors
• Content department
• Channel suppliers
• EPG technical support team

Reporting

• Manage all unresolved escalated channel issues and log issues on fortnightly channel performance reports.
• Compile monthly reports on the completeness of metadata on allocated channels.
• Analyse above reports for issues and trends and escalate where required.
• Maintain quarterly tracking of time and effort spent on allocated channels using the channel weightings document.
• Provide weekly status report to EPG Manager.
• Ad hoc reports for content department on specific channel issues.

Channel Management

• Pre-launch schedule readiness:
• Attend project meetings with platforms team.
• Facilitate testing of schedules.
• Manage channel launch readiness:
• Communicate departmental requirements to new channels.
• Arrange training for new channels if required.
• Continuously communicate with Content/M-Net and third-party channel representatives pre- and post-launch.
• Manage channel termination readiness:
• Liaise with Content team for pre- and post-termination messages.
• Confirm successful termination of channels on all relevant platforms.
• Manage documentation of channel information e.g. channel contacts and special arrangements.

Be available to respond to channel queries /on-air issues after hours and on weekends as required.

• Manage ongoing supplier adherence to EPG requirements:
• Schedule delivery formats
• EPG deadlines
• EPG styles and standards
• Investigate, escalate and actively seek resolution of on-air errors
• Manage EPG support to VOD teams
• Manage adherence to SLAs on allocated channels
• Input requirement to the SLAs on allocated channels

Qualifications Essential

• Degree or diploma in languages, journalism or communications.
   

Experience

• A thorough knowledge of English spelling and grammar
• Excellent general entertainment knowledge
• Media/journalistic background (advantageous)
• Computer skills: MS Office
• At least two years EPG scheduling experience on EPGenius

Technical Competencies (List the key technical competencies)

• Stakeholder relationship management
• EPG scheduling best practice
• Excellent written and verbal communication English
• Ability to re-write/edit copy
• Employee relations

Behavioural Competencies (List the key behavioural competencies)

• Teamwork and interpersonal
• Attention to detail
• Time management
• Problem solving
• Information seeking
• Innovative
• Initiative
• Assertive
• Flexibility and adaptability
• Goal-driven
• Self-confident
• Independent
• Drive/energy

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Purpose of the Position:

• Provide Technical and Team Leadership for the Systems Integration Team with individual contribution responsibility to Integrate the E2E satellite network operator components. 
• Collaborating with architects to design and deliver STB features and solutions for business requirements.
• Process improvement initiatives for integration of STB and Head End software components
• Training, coaching, mentorship, succession planning, recognition and retention planning
   

Key Performance Objectives

Tasks

Governance and Compliance

• Ensure enforcement of the Company processes and policies with team members
• Adherence to the milestone driven hybrid process & policies applicable to the Decoder Development team.
• Develop, enhance & enforce development processes & policies with team members and 3rd party software component vendors.
   

Operational Delivery

• Individually responsible for delivering on project requirements.
• Formulation of the SI line function strategy
• Asset management & procurement.
• Process improvement initiatives for integration of STB and Head End software/hardware components.
• Training, coaching, mentorship, succession planning, recognition and retention planning.
• Resolution of resource conflicts related to team members and equipment.
• Resolution of SI line function issues and concerns.
• Team budget planning, recons & purchase orders.
• Functional cost and tax related data management and reporting.
• Team building & engagement.
• Team recruitment, selection, performance management and disciplinary actions.
• Assigning team members to project teams.
• Grooming & execution of the SI line function backlog: Identifying, developing and maintaining of tools to automate, improve & support the SI line function.
• Mentorship of team members in CFT and Excellence Forum.
• Integration strategies & dependency mapping for the various work packages of the release.

Accountable for:

• Leaves Planning, approvals and tracking, standby
• Day to day leadership of team members across CFTs
• Coordination of SI line function strategy execution across CFT
• System and sub-system software integration of enterprise-wide set top box and/or Head-end software solutions using internally created and/or off the shelf components.
• Adherence to SI Strategies, Processes and Policies
• Knowledge transfer within the team (Presentations & documentation)
• Creation, enhancement & enforcement of SI processes & policies with team members and 3rd party software component vendors
• Work breakdown structure, estimation and risk identification and mitigation
• Infrastructure requirements planning & tracking
• Unified build tree setup, configuration & delivery
• Defect triage, engineering validation, technical recommendations (incl. approach & focus) & lifecycle management
• Build profiling, benchmarking & reporting
• Work package progress reporting & tracking
• Infrastructure & lab set up
• Component bill of materials and acceptance criteria specification
• Engineering patches & ad-hoc support requests to component vendors
• Enforcement of the Company processes and policies with team members
• Adherence to the milestone driven hybrid project & CFT process & policies

 
People Management

• Manage a team to ensure effective delivery of business unit objectives.
• Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members.
• Interview and recruit new members of the team.
• Approve leave requests for team members and create leave plan to ensure adequate coverage.
• When required, initiate disciplinary processes for team members calling on support from Human Capital when required.
• Resolve grievances raised by team members and escalate only if required.
• Address poor performance of any team member through the formal Performance Improvement programme and ensure that continued poor performance is appropriately dealt with.
• Motivate team members and ensure that their efforts are recognised

Qualifications

• B.Sc (Electronic and/or Computer Engineering) or similar qualification
• A Degree in Business Management or equivalent NQF Level 7 qualification would be preferred.
• Post Graduate Degree advantageous.
   

Experience

• Typically, 8+ years of experience in E2E Satellite Network operator components Integration and Technologies (including STB), working through the Design, Development, Testing, Release cycle and Software delivery.
• Leadership / Management experience
• Experience of Performance Management and driving Team Efficiencies
• Knowledge of Employee Relationship regulations/laws
• Knowledge of Industry-wide best practices of Processes, Integration Techniques and Tools for Embedded Development
• Sufficient knowledge of Project Management
• Sufficient knowledge of Security & Software Compliances regulatory requirements
• Sufficient experience with IT Infrastructure and Networks
• Exposure to Finance, Procurement and Budgeting Systems
• Proficiency of SDLC Tools, e.g. IBM Jazz, Jira, HP Quality Centre
• Strong Knowledge of Mentoring and Leading Technical Teams
• Strong Knowledge of various SDLC methodologies like Agile, Waterfall, Hybrid, DevOps etc.
• Strong Knowledge in Vendor Management for Local and Global Resources.
• Strong Knowledge of Satellite operator E2E network components and security requirements.

Preferred Experience of:

• Web technologies (e.g. WS, RESTful, etc.) and scripting languages (e.g. HTML, Javascript, CSS etc.)
• Database Design and Management tools (SQLite, etc.).
• Knowledge in networking technologies

              
Technical Competencies

• DVB (e.g. DVB-S, DVB-S2, DVB-T, DVB-H, DVB-IP), ISDB, MPEG, H.264, H.265, UHD, HDR, File compression techniques and interactive TV knowledge.
• Strong knowledge of STB software components like on-chip/off-chip drivers, Middleware(e.g. OpenTV, MHP and/or Irdeto) technologies, UI framework.
• Understanding of Satellite Tx/Rx including satellite bands UHF/VHF/Ku-band.
• CA systems and sub components.
• Dolby Digital Systems.
• Knowledge of Encoders, Transcoders, Schedulers, Modulators, Scramblers, Key server, EPG etc.
• Understanding of Encryption, Decryption, Multiplexing.
• Understanding of Business Systems like Billing, Subscriptions etc.
• Strong understanding of IP networking and protocols e.g. HTTP, FTP, WS, FTP, UDP, UPnP.
• Video Streaming and Control Protocols (TCP/IP, UDP, RTP, RTMP, Multicast handling, RTSP, DIAL, SSDP, HTTP)
• RF signal distribution systems (including LNB, DiSEqC, Unicable/SATCR switches, etc).
• Exposure to Digital modulation systems such as QPSK, 8PSK, QAM etc.
• Database Management Systems e.g. Oracle, mySQL, SQLite, etc.
• Implementing Solutions with Regulatory, Compliance and Certifications associated with security, network, wireless and RF standards.

Behavioral Competencies

• Leadership
• Accountability
• Teamwork
• Delegation
• Clear Communication
• Perseverance
• Motivating
• Prioritization
• Conflict Resolution
• Decision Making
• Critical Appraisal

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The Organisation

• The MultiChoice Group is a broad-based multinational media and entertainment group headquartered in South Africa, Dubai and Netherlands with principal operations in pay television, video entertainment, advertising and content security serving rapidly growing base of 13,5 million households. Brands within the Group include DSTV, GOTv, SuperSport, M-net, My DSTV App, Showmax and Europe based content security leader Irdeto.
• MultiChoice Group has a successful history of identifying trends early, adapting them for our markets and leveraging them to provide the best experience to customers in Africa. The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. By joining our team, you can help in achieving our objectives, namely: Expand Pay TV, grow SVOD subscriber base and advertising sales; focus on investment and technology; maintain a local approach, provide quality service and attract innovative and motivated employees.

Join Africa’s most loved storyteller!

Position Name

Data Scientist

Direct Reports

No

Division

Connected Video

Location

South Africa, Johannesburg, Randburg

Key Performance Objectives

Tasks

• Asking and answering questions about our customers and their viewing habits. 
• Are people who watch a daily soap opera less likely to churn? 
• Do people who search for something to watch end up finding assets they like; how long does it take them and what are the features of the product affecting their experience the most? 
• Help product owners design A/B tests and similar experiments to better understand our users. 
• Providing ad hoc and exploratory analyses leading to better understanding of how customers interact with our service. You will not build business reports. 
• Discussing the outcomes of the analysis with Product managers and thus affecting the immediate choices in how our service evolves. 
   

Experience

• Passion for data and understanding how to manage it. 
• Decent statistical knowledge and some experience with machine learning models. 
• Experience processing, analyzing and visualizing data. 
• We work mostly with SQL and Python (especially using pandas and plotly), but we will welcome anyone with a similar experience (R, Matlab, SAGE or other statistical languages).  
• Attention to detail, patience to answer questions and dig deeper. 
• Ability to take big and abstract question and break it down to smaller tasks. 
• Willingness to learn and explore. 
• Good communication skills in English. 
• Knowledge of Spark, Delta Lake, or other open-source big-data tools, and distributed computing of large-scale data. 
• Experience with development and validation of machine learning models. 
• Good understanding of hypothesis testing (e.g. various statistical significance tests).

go to method of application »

The Organisation

• The MultiChoice Group is a broad-based multinational media and entertainment group headquartered in South Africa, Dubai and Netherlands with principal operations in pay television, video entertainment, advertising and content security serving rapidly growing base of 13,5 million households. Brands within the Group include DSTV, GOTv, SuperSport, M-net, My DSTV App, Showmax and Europe based content security leader Irdeto.
• MultiChoice Group has a successful history of identifying trends early, adapting them for our markets and leveraging them to provide the best experience to customers in Africa. The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. By joining our team, you can help in achieving our objectives, namely: Expand Pay TV, grow SVOD subscriber base and advertising sales; focus on investment and technology; maintain a local approach, provide quality service and attract innovative and motivated employees.

Join Africa’s most loved storyteller!

Position Name

Data Analyst

Direct Reports

No

Division

Connected Video

Location

South Africa, Johannesburg, Randburg

Key Performance Objectives

Tasks

• Checking the impact and statistical significance of the changes we introduce - usually in the form of A/B tests. 
• Providing ad hoc and exploratory analyses leading to better understanding of how customers interact with our service. You will not build business reports. 
• Discussing the outcomes of the analysis with Product managers and thus affecting the immediate choices in how our service evolves. 
   

Experience

• Passion for data and understanding how to manage it. 
• Experience processing, analyzing and visualizing data. 
• We work mostly with SQL and Python (especially using pandas and plotly), but we welcome anyone with similar experience (R, Matlab, SAGE or other statistical languages). 
• Attention to detail, patience to answer questions and dig deeper.  
• Willingness to learn and explore. 
• Good communication skills in English. 
• Knowledge of Spark, Delta Lake, or other open-source big-data tools, and distributed computing of large-scale data. 
• Experience with development and validation of machine learning models. 
• Good understanding of hypothesis testing (e.g. various statistical significance tests). 

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The Organization

• MultiChoice Group Limited (“MultiChoice”) is a multinational media group headquartered in South Africa and Dubai with principal operations in pay television and video entertainment. The group operates in almost 50 countries in Africa and is listed on the Johannesburg Stock Exchange (JSE).
• An African platform operator, MultiChoice’s expertise lies in distributing video entertainment products, creating media content and selling advertising. Its key areas of operations are:
• Pay Television: direct-to-home satellite and digital terrestrial television services; and
• VOD: video on demand services across multiple online platforms
• Operating in the majority of Sub Saharan African countries, MultiChoice is the leading Pay TV provider in most of its markets. Its strategy is to offer the best local and international content across all its platform to customers wherever they are.

The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. Over the years MultiChoice has built a successful track record of identifying trends early, adapting them for the markets in which it operates and leveraging them to maximum advantage. The group generates revenues mainly by collecting subscription fees, with a moderate contribution from advertising revenue. Its key objectives are to:

• Scale its PayTV and VOD subscriber base
• Maintain a local approach with the best content
• Provide quality service across the best platforms
• Focus on digital, technology and big data/analytics
• Attract the best talent

Position Name

Senior Internal Auditor

Reports to

Assistant Manager: Internal Audit

Direct Reports

None

Division

Group Risk & Compliance

Department

Group Finance

Location

South Africa, Johannesburg, Randburg

• Execute internal audit reviews in line with the audit plan for the Multichoice Group. Carry out internal audit work as assigned in line with the standards and methodologies set by IAS. This role also performs analysis on internal controls, providing recommendations on improvements, ensuring that internal control processes and systems are robust enough for risk identification.
•  

Key Performance Objectives

• Work with internal business stakeholders and the broader IAS team in the execution of the MCG audit plan.
• Support the VE IAS management team in building effective relationships with key stakeholders.
• Build business acumen by gaining an in-depth understanding of the business.
• Recommend the integration of current process and programme audit best practices with processes and systems in use.
• Enhance methods, processes and systems to improve effectiveness and meet organisational goals.
• Find innovative new initiatives/processes and provide recommendations.
• Participate and provide inputs in internal meetings
• Execute assigned responsibilities for individual engagements including, preparation of planning documents, documenting of risk control matrices and audit work programmes, drafting and completing quality working papers, raising and clearing findings at an operational management level and maintaining an engagement file in line with quality standards.
• Ensure coordination, communication and control between function and process owners for assigned engagements.
• Keep MCG IAS management team appraised on the progress and any concerns with assigned engagements.

Qualifications Essential:

• Must have a relevant qualification - Minimum 3-year degree / diploma / Preferred post graduate
• qualification.
• Must have a professional qualification in Internal Audit: Certified Internal Auditor (CIA) or studying towards CIA.

Experience

Must have minimum 3 years’ professional working experience in internal audit, with experience
in supervising others.

• Experience preferably gained in Big4 company.
• Clear interest in the technology and media industry.
• Proficiently skilled in the use of Word, Excel and TeamMate.
• Keen interest in career progression.

Behavioral Competencies

• Strong stakeholder management.
• Service excellence – seeks the most efficient outcome for the customer.
• Self-starter and able to work unsupervised for limited periods of time.
• Ability to excel in working under pressure, adhering to strict deadlines and gets the job done.
• A passion for solving complex problems.
• Ability to see the big picture and prioritise accordingly.
• Comfortable with ambiguity and regular change.
• Ethical and high levels of personal integrity.
• Highly motivated.

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Purpose of the Position:

• Monitor and ensure compliance with International Financial Reporting Standards, Preparation of Annual Financial Statements, Governance & Compliance and Internal Control

Key Performance Objectives

Tasks

Controls, Governance & Policies

• Responsible for the development, implementation and maintenance of system of robust controls, procedures and policies
• Responsible for monitoring compliance to accounting policies
• Consider recommendations to update accounting policies and revising where applicable
• Support the Finance Shared Services Innovation team in governance initiatives
• Ensure compliance to policies, internal control and external audit
• Internal audit: Actively monitor close out of findings, ensuring no overdue items
• General Ledger Reconciliations: Work with other FSS functions to improve quality, including a policy, risk matrix, quality assurance and reporting on balance sheet stats
• Ensure that all GL accounts have been allocated to correct owners
• Assist in improvement and development of processes and systems for accounting purposes
• Assist in implementing and driving quality standard frameworks and ensure that high levels of quality accounting are maintained, including alignment with global best practices
• Hedge accounting documentation
• Management of the Balance sheet reconciliation process
• Quality reviews of balance sheet accounts
   

Month End Close & Year End Activities

• Preparation and building of Annual Financial Statements, Interim financial statements and disclosures
• Ensure compliance with IFRS and related disclosures for all companies
• Involvement in the Pre- and Post-month end close meetings
• Standardisation of Chart of Accountants and drive correct classification of GL accounts across the business
• Work with cross functional teams in the shared services and business to ensure compliance, accuracy and efficiency in financial areas
• Assist in the external and internal audit process
• Review audit schedules and assist the auditors in their inquiries
• External audit: Liaison, including audit requirements and follow up
• Assisting the Central Accounting team with certain month end duties

Accounting Hub Support

• Ensure the correct treatment of accounting principles according to International Financial Reporting Standards and accounting policies
• Support the Finance Shared Services team in the application and interpretation of accounting principles
• Interpret complex accounting issues and translate into practical explanations and applications
• Implementation of new IFRS standards and interpretations
• Preparation of IFRS accounting solutions
• Ensure that all initiatives, new products and services can be properly managed by integrating the commercial requirements with the needs of Finance Shared Services (e.g. accounting, tax, reporting)
• Analyse concepts to understand all aspects of the impact on operations
• Produce the supporting documentation for information/training

Projects/Other

• Assist the Manager: Technical, Advisory & Compliance Manager on strategic finance projects as determined by the Head of Finance Shared Services
• Ad hoc projects that arise on a continuing basis
• Analysis and financial modelling
• Finance projects (billing system testing)
• Attend to business partner queries
• Manage, improve and develop relationships with internal & external stakeholders
• Able to run with tasks and be proactive in delivery
• Consider the impact of solutions on other areas of Finance and the business, as well as the interdependency of units

Qualifications

CA (SA)
Experience / Skills

• Minimum 3 years’ relevant experience in a similar role
• Sound, detailed knowledge and experience in IFRS (including hedge accounting, accounting for FECs, IFRS 9 and IFRS 15) and Taxation rules
• SAP system experience
• Hyperion Financial Management
• Advanced excel skills and financial modelling

Competencies

• Attention to detail
• Proactive and ability to plan ahead
• Ability to prioritise in order to meet multiple deadlines
• Ability to work under tight deadlines and pressurised situations
• Ability to think and move quickly in a dynamic fast-moving environment
• Excellent communication skills- upward, downward and lateral
• Conflict management
• Problem solving
• Coaching and mentoring
• Systematic and analytical
• Speed and accuracy with figures
• Stakeholder management