Job Description
- homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
- The Sales Associate is responsible for delivering an exceptional in-showroom customer experience by converting customer visits into sales through effective product demonstration, needs analysis, and accurate order processing. The role focuses on frontline sales execution, customer service, administration, and adherence to operational standards, supporting the Store Supervisor and Showroom Manager in achieving sales and service outcomes.
What you will love doing in this role
Sales Execution & Conversion
- Actively engage customers on the showroom floor to understand their needs and convert interactions into sales.
- Demonstrate products effectively, clearly communicating features, benefits, pricing, and promotional offers aligned to the current catalogue.
- Achieve individual sales targets, conversion rates, and productivity expectations.
- Support acquisition activities, including account openings and order processing.
Customer Experience
- Deliver a consistently positive, professional, and customer-focused sales experience.
- Guide customers through the full customer journey, including product selection, ordering, payments, and after-sales processes.
- Resolve basic customer queries and escalate complex issues to the Store Supervisor or Showroom Manager.
- Build customer trust through accurate information, ethical selling, and clear expectation setting.
Product Knowledge & Pricing Accuracy
- Maintain strong knowledge of products, categories, pricing, and promotions.
- Ensure all selling and quoting is accurate and aligned to approved catalogues and systems.
- Stay informed of product updates, promotions, and sales initiatives.
Administration & Order Processing
- Capture customer orders, documentation, payments, refunds, and credits accurately and timeously.
- Ensure all required customer documentation is complete and compliant.
- Maintain accurate records and system entries to support reporting and audits.
Stock Handling & Showroom Standards
- Support basic stock handling activities, including receiving assistance, stock movement, and floor replenishment.
- Ensure products are handled with care to prevent damages.
- Maintain high standards of housekeeping, visual presentation, and merchandising on the sales floor.
- Follow stock control procedures and report discrepancies or risks.
Compliance, Quality & Risk Awareness
- Adhere to all policies, procedures, quality standards, and internal controls.
- Follow cash handling procedures when processing payments, refunds, or credits.
- Participate in required training, inductions, and policy sign-offs.
- Escalate risks, errors, or non-compliance to the Store Supervisor.
Teamwork & Performance Support
- Work collaboratively with team members to achieve showroom targets.
- Support promotions, campaigns, and activations as instructed.
- Be flexible in supporting operational requirements, including shifts, weekends, and public holidays.
What you’ll need to do this role
- Grade 12 / Matric (minimum requirement).
- Minimum 1 years’ retail sales experience.
- Customer-facing sales experience within a target-driven environment.
- Availability to work shifts, weekends, and public holidays.
- Homewares retail experience (advantageous).
- Clear credit and criminal record.
What we will love about you
- Customer-focused with a strong service mindset.
- Persuasive, confident, and professional communicator.
- Detail-oriented with a focus on accuracy and quality.
- Resilient, adaptable, and able to work in a fast-paced environment.
Closing Date 01 June 2026
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Job Description
- homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
- The Business Administration Learnership is designed to provide unemployed youth with practical workplace experience and an accredited qualification. This programme aims to develop multi-skilled, entry-level administrative professionals with strong capabilities in business operations, communication, and workplace efficiency.
What you will love doing in this role
Workplace Learning & Administration Support
- Gain hands-on experience supporting day-to-day administrative functions within different business departments.
- Assist with document preparation, filing, data capturing, and general office administration tasks.
- Support internal teams with coordination and administrative processes to ensure smooth operations.
Records Management
- Deliver a consistently positive, professional, and customer-focused sales experience.
- Guide customers through the full customer journey, including product selection, ordering, payments, and after-sales processes.
- Resolve basic customer queries and escalate complex issues to the Store Supervisor or Showroom Manager.
- Build customer trust through accurate information, ethical selling, and clear expectation setting.
Business Communication
- Maintain strong knowledge of products, categories, pricing, and promotions.
- Ensure all selling and quoting is accurate and aligned to approved catalogues and systems.
- Stay informed of product updates, promotions, and sales initiatives.
Technical & Systems Skills
- Capture customer orders, documentation, payments, refunds, and credits accurately and timeously.
- Ensure all required customer documentation is complete and compliant.
- Maintain accurate records and system entries to support reporting and audits.
Problem Solving, Ethics & Compliance
- Support basic stock handling activities, including receiving assistance, stock movement, and floor replenishment.
- Ensure products are handled with care to prevent damages.
- Maintain high standards of housekeeping, visual presentation, and merchandising on the sales floor.
- Follow stock control procedures and report discrepancies or risks.
Self-Management & Teamwork
- Adhere to all policies, procedures, quality standards, and internal controls.
- Follow cash handling procedures when processing payments, refunds, or credits.
- Participate in required training, inductions, and policy sign-offs.
- Escalate risks, errors, or non-compliance to the Store Supervisor.
Learning Areas & Exposure
Learners may gain exposure to one or more of the following functional areas:
- Reception and front-office administration
- Human Resources administration
- Finance or banking administration
- Call centre administration
- Legal and legislative administration
- General office and project coordination
What you’ll need to do this role
- Grade 12 / Matric (minimum requirement)
- Unemployed and between the ages of 18 – 35
- Interest in building a career in administration or business operations
- Basic computer literacy (MS Office will be advantageous)
- Strong communication skills (verbal and written)
- Clear criminal record
What we will love about you
- Eager to learn and grow in a professional environment
- Detail-oriented with a focus on accuracy
- Strong sense of accountability and responsibility
- Good organisational and time management skills
- Positive attitude and willingness to contribute to a team
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Job Description
- homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
- As a Mid-Weight Designer, you will bring our brand and campaigns to life across print and digital platforms. Working closely with Marketing, Merchandise, and Photography teams, you will create impactful, customer-centric designs that align with brand CI and enhance the overall customer experience.
What you will love doing in this role
- Creatively execute on design briefs from marketing
- Collaborate with merchandise and photography on product and image selection
- Develop design templates for print material, plan layouts & prep for publication
- Produce considered and quality design that follows current print design best practices
- Roll out campaign artwork from key visuals across multiple sizes, platforms, and mediums
- Implement use of brand CI, marketing directives and themes across multiple publications
- Ensure continuity of design across print materials
- Prepare repro-ready files
- Ensure design always considers the user perspective, customer experience and customer journey
What you’ll need to do this role
- A relevant qualification in Graphic Design
- A strong and relevant design portfolio
- Minimum of 5 years’ working experience in print design with focus on large layout design
- Minimum of 3 years’ working experience in digital design
- An understanding of digital and mobile first design and best practices
- A good understanding of UI and UX principles
- Experience in an online retail environment would be advantageous
- Experience in an e-commerce environment would be advantageous
- Expert in Adobe InDesign
- Competent in Adobe XD
- Competent in Adobe Photoshop
What we will love about you
- Problem solver
- Multi-tasker
- Excellent attention to detail
- Team player and collaborator
- Good time management to deliver creative within agreed timelines
Closing Date 31 May 2026
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