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  • Posted: Mar 7, 2025
    Deadline: Not specified
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    Peermont Hotels, Casinos and Resorts is an award-winning hospitality and entertainment company which operates 12 properties located across South Africa and Botswana. Renowned for its excellence in design, development, management, ownership and operation of multi-faceted hospitality and gaming facilities, guests partake in fine dining, relaxing hotel stays, e...
    Read more about this company

     

    Surveillance Officer

    Job Purpose

    • Protection of company, guests & Casino / Slots gaming operations and assets via CCTV. To comply with Peermont Global Policies and Procedures as well as the Rules and Regulations of the Gaming Board, by making sure that these policies/procedures/rules and regulations are all adhered to by all departments, through constant monitoring

    Qualifications

    • Matric / Grade 12

    Minimum Requirements

    • 2 years Gaming experience will be an added advantage
    • Excellent knowledge in Table games – AR, Poker, Black Jack, Baccarat / Punto Banco
    • Must be PSIRA Grade C registered
    • Must have good administrative skills.
    • Must be a highly motivated person with good communication skills.
    • Must have the ability to work in a team environment.
    • Must have the ability to work under pressure.
    • Must have good interpersonal skills.
    • Must be medically fit.
    • Must be computer literate
    • Must be fluent in English (read, write and speak).
    • Shift work is an operational requirement.

    Main Resposibilites

    • To deal with gaming incidents.
    • To deal with incoming telephone calls.
    • Conducting of covert and overt investigations.
    • Conducting of card issues, card returns, etc.
    • Conducting CCTV system checks
    • To handle general administrative duties and report writing.
    • To monitor Pro-actively and re-actively.
    • To maintain an effective working relationship with employees.
    • To comply with the procedure manuals, Gaming Board rules and regulations.
    • Opening and investigating of cases.
    • To submit evidence in court cases, internal hearings, CCMA
    • To control access when required.
    • To deal with Surveillance bannings and Self-exclusions

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    Banqueting Co-ordinator

    Job Purpose

    • To proactively quote, book, coordinate and plan Events, ensuring Guest Satisfaction and Return Business.

    Qualifications

    • Matric / Grade 12.

    Minimum Requirements

    • Minimum 3 years Function or Events Co-ordination experience within the Service / Conference Industry required.
    • Extensive knowledge of Conference & Exhibition Market.
    • Numerical Skills – Manage budgets extremely important
    • Banqueting Operations and Food & Beverage experience would be an added advantage.
    • Knowledge of Opera Sales and Catering or other Conference/Banqueting systems is required.
    • Knowledge of Sales Force is an added advantage.
    • Must have the ability to work under pressure and meet deadlines
    • Must be a team player
    • Excellent communication skills, both verbal and written
    • Shift work is an operational requirement

    Main Resposibilites

    • Co-ordinate and organise all external and internal client events and functions.
    • Perform sales function by handling direct sales calls in a pro-active manner.
    • Respond to enquiries from clients with quotations and contracts.
    • Must have the abilities to close a deal and proactively upsell the facilities and services.
    • Respond to booking requests received from Sales Department and G&C Supervisor.
    • Allocate venues for functions and events, capturing accurate information onto Opera Sales and Catering.
    • Accurately record information related to functions received from clients onto Function Sheets.
    • Produce and distribute weekly Operational Function Sheets to all relevant Operational Departments.
    • Maintain a high standard of quality and service to clients.
    • Responsible for building and maintaining client relationships.
    • Conduct meetings and site inspections.

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    Handyman

    Job Purpose

    • To do all repairs and maintenance, areas as required by the department supervisors and management. To make sure all equipment are maintained to set standards as agreed on.

    Qualifications

    • Formal Qualifications

    Minimum:

    • Grade 12

    Minimum Requirements

    • Prior Experience

    Minimum:

    • Have basic knowledge on the field working in as a general handy man

    Main Resposibilites

    • Feedback to supervisor/ management
    • Involvement in maintenance
    • Compliance with local codes and practices
    • General knowledge of emergency procedures
    • Compliance with occupational safety standards
    • General knowledge of complex facilities
    • Number of shrinkage/breakages Knowledge of handling and storage procedures
    • Feedback from colleagues/ supervisor

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    Slots Duty Manager

    Job Purpose

    • Control, manage and co-ordinate subordinates on the Slots floor. Manage and control patrons on the Slots floor. Enforce all procedures, policies and Gaming rules and regulations. Actively promote the business by providing quality service.

    Qualifications

    • Formal Qualifications

    Minimum:

    • Matric

    Minimum Requirements

    • Prior Experience

    Minimum:

    • Minimum of 5 years Slots experience of which at least two years should be at supervisory level.
    • IR and Human Resources knowledge

    Main Resposibilites

    • Manage financial controls as per company policies
    • Ensure Industrial Relations/Human Resources compliance
    • Manage and implement departmental training and development
    • Manage guest service
    • Manage and implement Policies & Procedures Portfolios
    • Financial management for the department
    • Analyze departmental stats
    • Radios management for effective communication
    • Plan and implement marketing purposes
    • General admin

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    G&C Administrator

    Job Purpose

    • To compile enquiry documents as per client briefs, ensuring Guest Satisfaction

    Qualifications

    • Formal Qualifications

    Minimum:

    • Matric

    Minimum Requirements

    • Hotel School or Event Management Training an advantage
    • Good Communication & organizational skills
    • Minimum 1 year group accommodation, event or sales co-ordinating experience
    • Knowledge of Banqueting Operations / F&B Operations
    • Excellent knowledge of MS Office (Word, Excel) is essential
    • Knowledge of Conflict Management & Cultural Awareness

    Main Resposibilites

    • To take responsibility for compiling quotes relating to Group Accommodation and Events accurately and timeously as allocated by the Banqueting Administration Manager as well as the online systems available .
    • To take responsibility for effective enquiry processes.
    • To revise and update quotations as needed until accepted and signed off by the client.
    • To take responsibility for getting quotations and Terms & Conditions signed prior to handing over to Events Coordinators.
    • To see to it that client files are opened and maintained with all info regarding the booking enquiry until hand-over to Events Coordinators.
    • To obtain all relevant quotations from Service Providers and Operations Departments to ensure that quotations are properly compiled.
    • To liaise with the Banqueting Administration Manager regarding any queries related to quotations.
    • To take responsibility for guest satisfaction and return business

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    Artisan Assistant

    Job Purpose

    • To carry out Repairs and Maintenance activities within an area or specific discipline to the required Standards and in accordance with the Occupational Health & Safety Act.

    Qualifications

    • Matric/Grade 12 + NQ4

    Minimum Requirements

    • 3 years’ experience in a related field
    • Airconditioning Technician experience in the Casino / Hotel industry will be an added advantage, or similar experience in a large plant required.
    • Experience on York / Trane chillers will be an added advantage.
    • An electrical fault finding background and good problem solving skills will be an added advantage.
    • Must have good communicative skills.
    • Knowledge of health and safety issues required.
    • Shift work is an operational requirement.

    Main Resposibilites

    • To conduct regular audits on airconditioning plant and equipment.
    • To complete job cards on a daily basis as per the Supervisor/Aritisan’s instructions.
    • To report to the Supervisor/Artisan on completion of job cards for inspection.
    • Record all times and material on completed job cards and project sheets.
    • To attend to all breakdowns as per the Supervisor/Artisan’s instructions.
    • To assist with carrying out new airconditioning installation work.
    • To inspect and test systems ensuring that they are up to operation standards.
    • To carry out regular maintenance checks.

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    Sales Co-ordinator

    Job Purpose

    • To provide administrative support to the Sales Department to ensure all operational aspects are efficiently carried out and relevant reports are timeously progressed to track sales efforts.

    Qualifications

    • Matric / Grade 12

    Minimum Requirements

    • Relevant Secretarial / Administrative experience required
    • 1 – 2 Years’ experience in the Hospitality Industry would be an added advantage
    • Previous Sales Co-ordinator experience would be an added advantage
    • Excellent organisational, interpersonal and communication skills required
    • Computer literacy essential

    Main Resposibilites

    • Issue, Follow up and maintain all “Accommodation only” bookings – portfolio specific.
    • Assist Sales Executives in terms of diary management (schedule appointments, etc.)
    • Arrange flights, accommodation, car hire and transfers for the Sales Executives
    • Assist Sales Executives with organizing events, e.g. Educational, Golf Days, and Workshops etc.
    • Process vendor and/or supplier forms, credit applications, complimentary and/or prize letter requests.
    • Monitor client request (e-mails, telephonic and via the web) and respond to such requests within 24 hours on behalf of the Sales Executives.
    • Update records of all communication with prospective clients, communicate to the respective Sales Executives and compile a weekly follow up report.
    • Minute taking at sales meetings and workshops and distribute minutes thereof.
    • Accountable and Responsible for overall maintaining of Salesforce (Account Manager).
    • Manage Client gifts (stock, issue and safekeeping).
    • Manage and action items in the sales inbox within 24 hours.

    Method of Application

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