Jobs at Fidelity Services Group

Job Description:

• We are seeking a dedicated and highly skilled Afrikaans speaking individual to join our team as a Fire Department Dispatcher. The Dispatcher will play a critical role in the coordination and response to emergency situations, ensuring that fire and rescue services are deployed swiftly and effectively to protect lives and property.

Responsibilities:

• Receive emergency calls and relay pertinent information to responding units
• Dispatch fire, emergency medical services, and other emergency personnel to the scene of incidents
• Monitor and track the location and status of responding units
• Coordinate communication between responding units and provide necessary updates and information as needed
• Provide support and assistance to personnel in the field as required
• Maintain accurate and detailed records of all incidents and actions taken
• Operate and maintain communication equipment and systems in accordance with standard procedures
• Provide exceptional customer service to callers and stakeholders

Qualifications and Skill:

• Fluent in Afrikaans 
• High school diploma or equivalent
• Previous experience as a dispatcher or in a related field is preferred
• Strong communication skills, both verbal and written
• Ability to remain calm and composed in high-stress situations
• Excellent problem-solving and decision-making abilities
• Proficient in the use of communication equipment and computer systems
• Ability to work effectively as part of a team
• Willingness to work rotating shifts, including nights, weekends and holidays

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• The above-mentioned position is vacant within the Emalahleni/Witbank branch, reporting to the Regional Admin and the Finance Manager.
• The overall purpose of this position is to ensure compliance with all Financial Policies and Procedures as well as ensuring that the Branch contributes to the financial well-being of the Group.

Key Performance Areas: (Not totally inclusive)

• Assisting the Finance Team with recons memos, account payable, general office and admin queries when requested.
• Preparing and clearing of bank reconciliation and submitting to Head Office.
• Preparing and submitting accruals and reversals monthly.
• Ensuring that all costs are captured in the relevant month / cost control.
• Preparing and processing journals and assisting with month end processes.
• Assisting with MOS reviews on a regular basis to ensure that capturing has been done correctly and timeously.
• Scrutinizing of all GL accounts to ensure the correctness thereof.
• Providing financial assistance and support to operational staff assistance.
• Assisting the Finance Manager with weekly reports due to Head Office i.e. (Transport, Payroll, Claims, Price Increases, Credit Control etc.)
• Ensuring that all Policies and Procedures are always followed for audit purposes.
• Supervising and monitoring cashbook, petty cash and creditors functions.

Minimum Requirements:

• Tertiary CA or Financial Degree will be advantageous.
• At least 3-8 years’ experience.
• In depth knowledge of the General Accounting.
• Advanced Excel Skills.
• Project Management experience.
• Billing Experience.
• Ability to work weekends and travel when required.
• Experience in the security or service-related industry.
• Ability to work under pressure and meet tight reporting deadlines.
• Strong administration and organizational skills.
• Numerical accuracy and high methodical working methods are required.
• Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential.
• Computer literacy and knowledge of SAP is a requirement.
   

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• We are seeking a highly experienced Administration Manager to join our team. The ideal candidate will have a proven track record in administration, with the ability to effectively manage a team of operations administrators. The successful candidate will be a team player, possess excellent organizational skills, and have a strong attention to detail.

Responsibilities:

• Supervise a team of operations administrators to ensure efficient and effective office operations
• Develop and implement administrative procedures and policies to streamline processes
• Oversee the recruitment, training, and performance management of administrative staff
• Monitor and manage the department budget, including expense tracking and reporting
• Collaborate with other departments to coordinate administrative support for various projects and initiatives
• Maintain a high level of confidentiality and professionalism in handling sensitive information

Requirements:

• Bachelor's degree in Business Administration or related field
• 5+ years of experience in administration, with at least 2 years in a managerial role
• Strong leadership and communication skills
• Ability to prioritize and delegate tasks effectively
• Excellent problem-solving and decision-making abilities
• Proficiency in Microsoft Office Suite and other relevant software applications