Peermont Hotels, Casinos and Resorts is an award-winning hospitality and entertainment company which operates 12 properties located across South Africa and Botswana. Renowned for its excellence in design, development, management, ownership and operation of multi-faceted hospitality and gaming facilities, guests partake in fine dining, relaxing hotel stays, e...
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To compile enquiry documents as per client briefs, ensuring Guest Satisfaction
Qualifications
Formal Qualifications
Minimum:
Matric
Minimum Requirements
Hotel School or Event Management Training an advantage
Good Communication & organizational skills
Minimum 1 year group accommodation, event or sales co-ordinating experience
Knowledge of Banqueting Operations / F&B Operations
Excellent knowledge of MS Office (Word, Excel) is essential
Knowledge of Conflict Management & Cultural Awareness
Main Resposibilites
To take responsibility for compiling quotes relating to Group Accommodation and Events accurately and timeously as allocated by the Banqueting Administration Manager as well as the online systems available .
To take responsibility for effective enquiry processes.
To revise and update quotations as needed until accepted and signed off by the client.
To take responsibility for getting quotations and Terms & Conditions signed prior to handing over to Events Coordinators.
To see to it that client files are opened and maintained with all info regarding the booking enquiry until hand-over to Events Coordinators.
To obtain all relevant quotations from Service Providers and Operations Departments to ensure that quotations are properly compiled.
To liaise with the Banqueting Administration Manager regarding any queries related to quotations.
To take responsibility for guest satisfaction and return business
Gmail
Yahoomail