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RMB - Rand Merchant Bank is a division of FirstRand Bank Limited, a fully integrated financial services group in South Africa, distinguished by our traditional values and innovative ideas. We have adapted investment banking solutions to suit your personal financial needs and this, together with an entrepreneurial approach, attracts like-minded, discerning clients.
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Job Description
- RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
- United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
- Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
The purpose of the role is as follows:
- To support and automate the delivery of software and infrastructure solutions in the organisation by focusing on streamlining development and operational processes, ensuring seamless integration and deployment of applications to meet business objectives.
- Support the establishment of CI/CD pipelines, system monitoring, and basic troubleshooting of production systems to ensure high availability and reliability.
- Provides foundational technical expertise and serve as a vital contributor to the team's operational efficiency and quality improvements.
Are you someone who can:
- Assist in the implementation and maintenance of Continuous Integration and Continuous Deployment (CI/CD) pipelines to automate software delivery, ensuring faster and more reliable deployments.
- Monitor system performance and infrastructure health to identify and resolve issues promptly, ensuring uninterrupted availability of critical applications.
- Configure and maintain cloud-based and on-premises infrastructure using Infrastructure-as-Code (IaC) tools to ensure consistent provisioning and deployment.
- Collaborate with development teams to understand application requirements and ensure that infrastructure is appropriately designed to support those requirements.
- Perform routine system upgrades and patch management to ensure that software dependencies remain secure and up to date.
- Develop and maintain scripts for system automation and process optimisation, reducing manual effort and operational overhead.
- Provide first-line support during production incidents by investigating and resolving application or system-level issues promptly.
- Document and maintain operational processes, including deployment procedures, monitoring configurations, and troubleshooting guides, to ensure team knowledge continuity.
- Conduct routine backups and recovery drills to validate disaster recovery plans and protect critical data assets.
- Implement basic application monitoring solutions using tools to enhance observability and early issue detection.
- Support security compliance efforts by configuring systems in line with the organisation's regulatory and governance standards.
- Conduct root cause analysis of incidents and recommend preventive measures to improve system reliability.
- Assist in performance testing of applications to ensure scalability and compliance with service-level agreements.
- Participate in code reviews for deployment scripts to maintain consistency and adherence to best practices.
- Contribute to post-incident reviews to identify areas of improvement in system design, monitoring, or incident handling processes.
- Collaborate effectively within cross-functional teams, fostering a culture of teamwork and shared accountability for success.
- Engage in continuous learning to stay updated with evolving DevOps tools and best practices, driving innovation within the team.
- Demonstrate initiative in identifying process improvements and taking ownership of their implementation to contribute to a high-performance environment.
- Maintain a proactive approach to risk management, ensuring that potential issues are addressed before they impact business continuity.
- Promote a culture of inclusivity and knowledge sharing to empower team members and create a collaborative working environment.
You will be an ideal candidate if you have the following:
Qualifications
- Minimum: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Preferred: Post-graduate degree in Computer Science, Information Technology, or a related field, complimented with advanced certifications in cloud technologies, and/or relevant certifications in DevOps practices.
Experience and Skills
Years of experience
- 5 to 8 years’ experience in a similar environment, of which 2 to 3 years ideally at specialist level
Knowledge and Skills
- Proficiency in designing and maintaining CI/CD pipelines using tools.
- Advanced scripting and programming skills in languages.
- Expertise in cloud platform services, container orchestration and IaC tools.
- Strong knowledge of monitoring, logging, and incident response frameworks.
- Familiarity with database administration and network infrastructure management.
You will have access to:
- Opportunities to network and collaborate
- Challenging working
- Opportunities to innovate
We can be a match if you are:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
- Love putting our clients at the forefront of what you do
go to method of application »
Job Description
- RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
- United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
- Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
The purpose of the role is:
- To utilize deep, specialist knowledge and experience of the business environment to identify and assess risk and the resultant adequacy of controls.
- To work and collaborate with stakeholders across the lines of defense in navigating complex risk and enhancing business assurance practices.
Are you someone who can
- Understand, at a deep level of specialization, the entire breadth of the control framework.
- Develop an assurance plan through consultation with the respective management teams and various assurance providers.
- Implement and maintain the Bank’s risk management framework across the First Line of Defense (1LOD) within wider bank operations, working closely with 2LOD colleagues to achieve this.
- Collaborate with 1LOD colleagues to ensure that the Bank’s risk management framework is understood and adhered to, providing support where needed.
- Design and ensure the execution of approved sampling techniques, testing strategies on assurance reviews.
- Lead testing and evidencing of control effectiveness to give assurance that the risks are controlled in a proportionate way.
- Conduct detailed investigations, for, and on behalf of team leadership to accurately identify breakdowns and resultant risk, and to understand the extent of the impact.
- Actively engage in the improvement and automation of manual tasks, strengthening the control fabric and enhancing the overall control environment.
- Develop, introduce and implement both new and enhanced control methods to improve the risk environment, making use of local and global leading practices.
- Ensure that risk mitigation controls are embedded and assess the adequacy of the controls by quantifying a reduction of risk.
- Act in alignment with operational risk management frameworks to reactively and proactively manage risk, over and above engaging in the relevant risk reporting.
- Identify and assess new or emerging risks as internal activities or the external environment changes.
- Anticipate potential barriers, issues, and management concerns and create action plans and recommendations to address these concerns.
- Draft high-quality reports with observations which are insightful, addressing the root cause, have agreed actions that mitigate the risk and facilitate the remediation of issues until closure.
- Oversee relevant regulatory reporting and monitoring, ensuring processes are current and take accountability for the production of regulatory reporting within timeframes when contacted by the regulator.
- Create and update an incident playbook in the event of an incident.
- Manage the audit process, facilitating audit visits, information requests and tracking outstanding actions to completion.
- Complete all governance and group credit attestation and submission to center on a regular basis.
- Ensure that all business review, internal audit, Operation risk, Finance, COO, Management assurance activities are closed.
- Contribute to the development of overall area budget and develop tactical budget for area of responsibility that minimize expenditure and manage costs.
- Control the budget for area including the authorization of expenditure and implementation of financial regulations.
- Participate in and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
- Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies.
- Participate in specialist communities of practice and contribute positively to own and organizational knowledge improvement.
You will be an ideal candidate if you have the following:
- Must be a CA(SA)
- Have experience with Technology Audits
- Minimum of five to eight years of experience in Financial Solutions Services
- Management experience gained in a Financial services regulated organisation,
- Experience of risk management within a financial environment.
- Ability to demonstrate effective stakeholder management.
You will have access to:
- Opportunities to network and collaborate
- Challenging working
- Opportunities to innovate
We can be a match if you are:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
- Love putting our clients at the forefront of what you do
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Job Description
- Dear Future Technology Platform Lead,
- RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
- United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
- Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
- In this role, you will be required to contribute to the design and development of new applications / systems to meet the business requirements of the data platform environment.
- To analyse business or system requirements and build and enhance the data platforms.
- To participate in and provide input to the Architect during the compilation of solution design documentation for new and existing data platforms.
- To translate business needs into practical Information Technology (IT) systems solutions, high level implementation plans, influence prioritization of execution of business initiatives through the use of IT solutions design thinking and to lead an Information Technology systems solutions team with the purpose of supporting and enabling the realisation of business strategies and objectives.
Are You Someone Who Can:
- Build and maintain effective relationships with business management and stakeholders.
- Ensure implementation of the business Transformation plan and creation of an inclusive culture for employees.
- Design and deliver customer service solutions, systems and interactions aligned to Organisational values and service standards that build the brand.
- Draw up a budget aligned to tactical delivery plans to facilitate the provision of adequate financial resources.
- Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives.
- Develop tactical strategy and delivery plans in support of functional strategic objectives in partnership with leadership.
- Analyse information and reports to identify trends, discrepancies and inconsistencies for decision making purposes.
- Oversees IT Governance, Risk and Compliance.
- Leads Solution Development and Maintenance.
- Develops and maintains Applications.
- Contributes towards the development and implementation of the business unit’s information technology strategy.
- Identify, drive and implement ideas, policies, procedures, standards and frameworks to enhance sales and increase profit and manage future fit practice.
- Monitor Key Performance Indicators and metrics affecting the organization's technology assets; engage technical team as needed to meet goals or address issues.
- Provide thought leadership within the organization; research and evaluate cutting-edge practices and enabling technologies for internal adoption; assess potential partnerships and acquisitions.
- Respond to feedback from stakeholders and use it to make improvements or adjustments to technology.
- Select technology suppliers, vendors, and third-party integrations to design the organization's architecture and the technology stack.
- Establish and nurture effective relationships with collaborators, engineers, data scientists, product managers, and designers to make appropriate architectural and build vs. buy decisions.
- Lead the internal and external development teams to build and upgrade the platform.
- Own all technology and product to external stakeholders, partners, investors and future recruitment.
You Will Be An Ideal Candidate If You:
- have a Bachelor of Science or a Master of Science in Management Information Systems
- have 6 to 8 years' experience in IT Development
You Will Have Access To:
- Opportunities to network and collaborate
- Challenging Work
- Opportunities to innovate
go to method of application »
Job Description
- RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
- United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
- Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
The purpose of the role is:
- To develop innovative, reusable, competitive solutions and contribute actively to a collaborative developer community and to also work closely with key business stakeholders to make recommendations on the use of new and emerging technologies, which provide the competitive advantage and a clear technical roadmap. Lastly, the role is to maintain stability of all technical platforms.
Are you someone who can:
- Increase operational efficiency and suggest solutions to enhance cost effectiveness
- Deliver exceptional service that exceeds customer expectations through proactive, innovative, and appropriate solutions by resolving queries quickly and effectively
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients
- Product program specifications and implement system enhancements by addressing specific business needs and resolving queries
- Code, compile, test and implement applications in compliance with the software development life cycle (SDLC)
- Support development environments
- Engage in the development of coding standards and peer reviews
- Comply, understand, and implement all steps within IT development
You will be an ideal candidate if you have the following knowledge:
- 8+ years' experience in:
- C and C++
- Java with Angular
- DB2 SQL
- Linux
- Docker
- FX domain knowledge
You will have access to:
- Opportunities to network and collaborate
- Challenging working
- Opportunities to innovate
We can be a match if you are:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
- Love putting our clients at the forefront of what you do
go to method of application »
Job Description
Dear Future Solutions Architect,
- RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
- United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
- Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
- In this role, you will be required to design and maintain the organisations solutions architecture and applications.
- To ensure all solutions best practices, standards and processes are enforced through the solutions governance process within RMB projects and maintenance environment
Are You Someone Who Can:
- Manage budgets and forecasts and ensure delivery of budgeted items.
- Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win-win outcomes.
- Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered.
- Preserve relationships despite airing conflicting views and seek mutual gains when addressing conflicts.
- Anticipate consequences and adapt problem solving based on continual feedback.
- Act speedily to resolve problems queries and complaints.
- Adapt communication styles to meet the needs of different audiences.
- Research new technologies and ways of using existing technologies to improve the platform i.e., utility reliability and performance.
- Optimise and automate internal processes where possible.
- Take responsibility for defining standard operating procedures standards guidelines and processes and update as required.
- Based on stakeholder needs develop strategy and roadmaps for the specific platforms.
- Liaise closely with business stakeholders to forecast capacity requirements.
- Design solutions platforms and monitor availability up-time performance and stability against industry best practice.
- Ensure CSI on managed platforms by reviewing information systems and reporting for incidents anomalies threshold breaches etc and provide solutions to remediate.
- Resolve third line escalations.
- Manage and deliver on projects and provide feedback thereon.
- Manage project resources to ensure delivery.
- Review and consolidate all calls incidents requests problems etc for management reporting.
- Report on risks for the platforms to management.
- As required analyse trends and propose mitigating and preventative actions
- Communicate proactively to manage expectations.
- Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise.
- Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
- Stay relevant and up to date with legislations and new developments.
- Maintain a positive attitude and respond openly to feedback.
- Handle stress in ways that do not negatively impact others.
- Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards.
- Take ownership of personal career development leveraging formal and informal opportunities.
- Read situations and organisational realities.
- Set aside personal agenda for the greater good.
- Act in an ethical transparent and morally defensible manner including highlighting unethical practices.
- Share debate and communicate learnings.
- Flag and debate issues constructively.
- Promote a friendly cooperative climate.
You Will Be An Ideal Candidate If You:
- have a Bachelor of Social Science or a Bachelor of Social Science with Honours in Computer and Information Science
- 6 to 8 years' experience in Architecture
You Will Have Access To:
- Opportunities to network and collaborate
- Challenging Work
- Opportunities to innovate
go to method of application »
Job Description
- To maintain strategic oversight of the cost management function, including costing attribution, cost control, finance business partnering and cost optimisation strategies.
- Develop and implement sophisticated cost allocation methodologies, ensuring that costs are attributed correctly across various banking products, services, and departments.
- Manage cost accounting systems, support strategic financial decision-making, and ensure that all costing processes are aligned with the bank’s broader financial strategy, regulatory requirements, and profitability goals.
- Play a pivotal role in the financial planning and analysis process and provide insights into cost behaviour to support business decisions.
- Develop and implement financial strategies and frameworks that align with organisational goals, ensuring sustainable financial health and regulatory compliance.
- Ensure robust financial controls, governance, and compliance frameworks are in place to mitigate risks, adhere to regulatory requirements, and uphold the integrity of financial reporting.
- Provide strategic financial guidance, ensuring sound financial evaluation and risk assessment in support of corporate growth objectives.
- Champion financial technology and digital transformation initiatives to improve financial reporting, analytics, and operational efficiencies.
- Deliver presentations to relevant forums within the organisation, make formal representation at various finance forums.
- Lead the cost management function within the bank, focusing on cost reduction and efficiency improvements.
- Develop and oversee the costing strategy in alignment with the bank’s financial objectives, profitability targets, and growth strategies.
- Work closely with senior management to optimise the profitability of various banking products and services by improving cost efficiency and ensuring proper cost allocation.
- Gain functional enablement views across the bank collaborating with BU Finance teams to produce these reports with insights for Senior executives monthly.
- Oversee the preparation of comprehensive costing reports for internal and external stakeholders, highlighting cost drivers and cost allocations across various departments and services.
- Ensure accurate cost reporting related to both product-specific and bank-wide expenses, providing transparency and accountability in financial performance.
- Conduct detailed cost analysis, including variance analysis, to identify any discrepancies between projected and actual costs, recommending corrective actions where necessary.
- Ensure that all cost-related reports comply with regulatory and reporting standards (e.g., IFRS, Basel III).
- Implement cost control measures and track their effectiveness in improving profitability.
- Collaborate with the operations and risk management teams to ensure that cost control initiatives align with broader operational goals and risk management policies.
- Develop and monitor KPIs related to cost efficiency, ensuring that financial goals and cost-saving targets are met.
- Partner with Executives, senior leadership, business unit managers, and department heads to align cost structures with strategic business objectives.
- Provide costing insights to assist in strategic decisions related to investments, product launches, and financial planning.
- Lead and mentor the costing and finance team, providing guidance and development opportunities to ensure a high level of expertise.
- Oversee the training and development of staff in costing techniques, financial systems, and cost reporting practices.
- Foster a cost-conscious culture within the organisation, emphasising the importance of accurate cost attribution and financial stewardship at all levels.
- Ensure that all cost attribution practices comply with relevant financial regulations, including those specific to the banking sector (e.g., Basel III, IFRS 9).
- Oversee the internal control processes related to cost accounting and ensure robust systems or processes are in place to prevent misallocation of costs.
- Ensure adherence to financial reporting standards and other banking industry regulations to maintain transparency and integrity in cost reporting
- Drive continuous improvement initiatives within the finance function, ensuring best practices, process efficiencies, and innovation in financial management.
- Promote innovation and thought leadership within the finance function, identifying opportunities to optimise financial processes and drive value creation.
- Enhance cross-functional collaboration by engaging with business leaders, risk teams, and operations to integrate financial insights into overall business strategy.
go to method of application »
Job Description
Dear Future Product Operations Manager,
- RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
- United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
- Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
- In this role, you will be required to ensure the seamless operational execution, enablement, and scalability of the organisation’s product suite by optimising product lifecycle processes, driving operational efficiency, and embedding best practices that enhance product performance, compliance, and client experience.
- Ensure that product-related operational risks are mitigated, regulatory requirements are met, and cross-functional teams are aligned to deliver high-quality product enablement solutions.
- Act as a key bridge between product, operations, technology, and client-facing teams, ensure that product delivery remains seamless, sustainable, and commercially viable.
Are You Someone Who Can:
- Establish and embed operational frameworks and governance structures for product execution to ensure that relevant products are delivered in a standardised, efficient, and scalable manner.
- Drive product enablement initiatives by collaborating with product teams, operations, and technology to ensure products are seamlessly operationalised and integrated into the bank’s infrastructure.
- Develop, implement, and refine product workflows and processes to optimise the end-to-end product lifecycle, ensuring efficiency, compliance, and scalability in line with business growth objectives.
- Act as the key liaison between product, operations, and technology teams to ensure product feasibility, operational readiness, and alignment with business strategy.
- Identify and mitigate operational risks related to product delivery and enablement by ensuring all processes comply with regulatory, risk, and governance requirements.
- Ensure seamless client onboarding and product adoption by streamlining operational processes, minimising friction, and optimising client experience.
- Monitor product performance and operational effectiveness through data analysis and insights, identifying opportunities for process improvements and enhancements.
- Own and oversee product operational efficiency metrics to drive continuous improvement in service levels, cost management, and turnaround times.
- Ensure all product-related operational processes are documented, standardised, and continuously refined to support efficiency and regulatory adherence.
- Develop and execute training and enablement plans for internal stakeholders to ensure teams across the bank understand and can effectively support product operations.
- Lead the resolution of product operational issues and incidents, collaborating with technology, risk, and operational teams to implement sustainable solutions.
- Work closely with external vendors and partners where required to ensure seamless integration and operational alignment with third-party services and platforms.
- Drive automation and digital enablement within product operations to reduce manual interventions and improve efficiency.
- Champion regulatory and compliance adherence by embedding regulatory requirements into operational processes and ensuring continuous monitoring and reporting.
- Support strategic product initiatives and change programmes by ensuring operational readiness and proactively addressing any enablement or execution challenges.
- Contribute to a high-performance culture by proactively seeking ways to optimise processes, improve efficiencies, and drive operational excellence.
- Foster a culture of innovation and continuous improvement by identifying opportunities to digitise, automate, and enhance product enablement capabilities.
- Act as a thought leader in product operations by staying ahead of industry trends, emerging technologies, and evolving best practices to enhance operational execution.
- Collaborate effectively with internal and external stakeholders by building strong relationships, facilitating cross-functional alignment, and ensuring seamless coordination.
- Promote a risk-aware culture by ensuring all operational activities align with regulatory standards, risk appetite, and governance frameworks.
You Will Be An Ideal Candidate If You:
- have a Bachelor of Commerce or a Bachelor of Commerce with Honours in Finance
- have 6 to 8 years' experience in Product Support, Development and Analysis
You Will Have Access To:
- Opportunities to network and collaborate
- Challenging Work
- Opportunities to innovate
Method of Application
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