Vacancies at Datafin Recruitment

ENVIRONMENT:

• A leading School Supplies Provider is looking for a dynamic and driven Category – Office Furniture and Specialised Filing Manager to join their Johannesburg team.
• This role involves strategically managing the product range, pricing, and supplier relationships to meet sales targets while maintaining optimal stock levels.
• A critical part of the role is working closely with the Head of Procurement to ensure correct stock availability that balances customer demand with inventory control.
• Furthermore, the manager collaborates closely with the Furniture Warehouse Manager to align stock delivery and installation schedules, ensuring seamless execution and customer satisfaction.

DUTIES:

• The Category Manager is accountable for the full category lifecycle, including supplier sourcing, product range development, pricing strategies, and margin management. Continuous monitoring of sales performance against budgets and forecasts allows for timely strategic adjustments to maximise trading profit.
• The manager plays a central role in training and upskilling sales teams on product knowledge, space planning, and sales techniques. Organising factory visits and working alongside marketing teams to develop promotional campaigns further supports category growth.
• Relationship management extends to key corporate customers, Company divisions, and external suppliers to foster loyalty and ensure excellent service delivery. Credit control responsibilities within the category safeguard the financial health of the business.
• An essential part of the role is maintaining close collaboration with the Head of Procurement to optimise stock levels and prevent both shortages and excess inventory. Simultaneously, the Category Manager partners with the Furniture Warehouse Manager to coordinate delivery and installation schedules, ensuring customer commitments are met efficiently.
• Leadership duties include monitoring team performance, managing conflicts, enforcing company policies, controlling budgets, and driving a culture of professionalism and customer focus. The manager actively pursues sales growth through target setting, promotions, and exploring new business opportunities.

REQUIREMENTS:

Skills Required

• Key skills include advanced active listening, persuasive written and verbal communication, reading comprehension, time management, and the ability to influence and negotiate with internal and external stakeholders.

Knowledge

• In-depth knowledge of customer service principles, sales and marketing strategies, and industry-specific trends related to office furniture and specialised filing products is essential to anticipate market shifts and customer needs.

Qualifications and Experience

• Candidates should bring at least 6 to 7 years of relevant experience in office furniture, specialised filing, or related sectors, with proven expertise in category management, supplier negotiation, and team leadership. A post-matric diploma or equivalent qualification is preferred.

ATTRIBUTES:

• The successful Category Manager will demonstrate strong leadership, strategic vision, excellent communication, and interpersonal skills.
• They must be resilient, proactive, and capable of managing multiple priorities in a dynamic environment.  
• Integrity, sound judgment, and a partnership-driven approach underpin effective category and team management.

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ENVIRONMENT:

• A dynamic Business Solutions Provider in Centurion has an exciting 12-Month Contract role to work hybrid for a highly talented Virtual Reality Developer & 3D Designer.
• You will be responsible for creating and developing VR and AR applications, software development, and collaborating with cross-functional teams for project integration.
• Daily tasks include designing, coding, testing, and debugging VR solutions, as well as maintaining and enhancing current VR/AR applications.
• The ideal candidate will possess a Bachelor’s Degree in Computer Science/Software Engineering or similar discipline with prior experience in Virtual Reality (VR) and Augmented Reality (AR) development including a proficiency in Virtual Reality development and simulation tools.

REQUIREMENTS:

Qualifications 

• Bachelor’s Degree in Computer Science, Software Engineering, or a related field.

Experience/Skills 

• Knowledge and experience in Virtual Reality (VR) and Augmented Reality (AR) development.
• Strong background in Computer Science and Software Development.
• Proficiency in Virtual Reality development and simulation tools.
• Problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• Ability to work independently and in a hybrid work environment.

Bonus 

• Experience in ISO-related projects is a plus.
• Experience in learning experience design.

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ENVIRONMENT:

• A leading company in the Intelligent Process Automation (IPA) sector is offering an exciting opportunity for an AI and Analytics Engineer to join their team.
• This team is responsible for managing the market’s demand for data science, advanced analytics, and insights. It will lead data analytics, data warehousing, research development and implementation of appropriate data systems and analytic solutions.
• It is also responsible for streamlining in-scope processes related to data analytics and insights generated in the market, through automating, consolidating, and eliminating them where appropriate to deliver a seamless, fast insights-generation experience using tooling provided by the Global Data & Analysts team.

DUTIES:

• Deliver Intelligent systems at scale. Powering Business (cross-functional) and Customer Development areas through data and analytics. Building out the right applications to enable business teams to move faster, with more accurate and future-looking decisions leveraging Big Data & Data Science.
• Winning disproportionately. Creating analytics products that make a significant impact on the business and drive competitive advantage in the market, while collaborating appropriately with other markets and Global teams (i.e. winning both locally and globally).
• Drive us to assisted and predictive decision-making. The future is about assisted decision-making with machines (AI/Cognitive Computing/Machine Learning) unlocking the insights from a vast deluge of consumer, customer & internal data, and presenting this in a way that is simple for their teams.
• Make data a true asset. Better data and data science access for every part of the business, across the 3 data frameworks (Connectivity, Growth, Continuous Improvement) and leading through the Enterprise Data Executive.
• World-class Information. One Version of the Facts. Continued excellence in the delivery of diagnostics and insights to focus attention when and where it matters with a focus on Big Bets, Strategic Initiatives and Leadership team reporting.
• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases
• Experience building and optimizing data pipelines, architectures and datasets.
• Working knowledge of architectures to support advanced analytics and data science.
• Strong analytic skills related to working with unstructured datasets.
• Knowledge about and experience of the use of data to deliver business insights and transform delivery in various companies.
• Experience with building processes supporting data transformation, data structures, dependency, and workload management.
• A successful history of manipulating, processing and extracting value from large, disconnected datasets.
• Working knowledge of message queuing, stream processing, and highly scalable data stores
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Understand the business problems and how to deliver relevant insights that lead to actions
• Gather data and build data science and algorithmic solutions to address business problems requiring descriptive, diagnostic, predictive, and/or prescriptive analytics.
• Create experimentation to solve complex business problems and deliver predictions on future business outcomes in a repeatable and relevant way
• Support product teams scaling models into low-touch solutions to provide optimal ROI from data science.
• Work on in-market business problems coming from CCBTs, CD, Finance and CLT. Identify common themes to build repeatable models and partner with CD, CCBT, and Finance leadership to support 4G growth through data and analytics, and/or advance the next phase of NRM
• Position analytics as a tradable “currency” with customers to gain a competitive advantage.
• Drive new value from insights from connecting external and internal data sources
• Innovate new data and analytic methodologies are driven by local needs which feed into D&A’s global product pipeline

REQUIREMENTS:

• Bachelor’s degree or higher in Mathematics, Data Science, Engineering, Actuarial, Econometrics, Statistics, Computer Sciences (with a mathematics basis) or STEM related degree. Strong Mathematical ability is essential.
• Minimum of 3 – 7 years of relevant work experience.
• B.S. or M.S. in a relevant technical field (Operations Research, Computer Science, Statistics, Engineering, or Mathematics)
• 4-8+ years’ work experience in a data science role with a significant focus on large-scale and/or unstructured data
• Experience managing projects from start to finish.
• Passion for empirical research and for answering hard questions with data.
• Consulting experience or equivalent existing professional network is essential to help drive stakeholder relationships and identify opportunities.
• Experience in efficiently managing multi-disciplinary teams and various stakeholder deliverables according to scope and timelines.
• Understanding of financial aspects of business, such as budgets, costs, revenue calculations, customer management, etc.
• Experience using the suite of Microsoft Office software (Excel and Word and PowerPoint) skills required.

Experience using at least a minimum 1 of the following technologies:

• (SAS/R/Python/Data Bricks/or similar).
• Experience using relevant data tools (PowerPivot and/or Power Query and/or SQL or similar).
• Some experience in Machine Learning or Artificial Intelligence or Analytical Modelling.
• Experience using Business Intelligence Platforms will be advantageous (Power BI/Tableau/QlikView/other similar).
• Cloud experience would be advantageous (Azure/AWS/GCP/Other).
• Experience in delivering projects through various delivery methods, such as Agile, are advantageous.
• Other programming/coding skills are advantageous (e.g. Dax/VBA/Other).
• Certifications in cloud technologies/capabilities, AI/ML/statistical modelling, reporting/visualization/dashboarding technologies, project management or related capabilities will be advantageous.

ATTRIBUTES:

• Excellent oral and written communication skills in English, with the ability to interact effectively with all levels of management.
• Process-minded
• Fluent written and spoken English is mandatory, fluency in other languages is a plus.
• Logical thinker and problem solver
• Good presentation and communication skills
• Strong technical ability
• Ability to work both independently and within a team.
• Capacity to think on your feet and embrace new challenges as they arise

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ENVIRONMENT:

• Our client is seeking a Senior Qlik Sense Cloud Developer to join their dynamic consulting team and deliver impactful insights for a high-growth SaaS company in the U.S. In this hands-on role, you will work closely with the CEO and technical lead to build and maintain modern business intelligence solutions that empower data-driven decisions across the organization.
• Your expertise in Qlik Sense Cloud, APIs, and multi-tenant data environments will be key in driving scalable, high-performance analytics.
• A bachelor’s degree in a relevant field or Qlik Sense Cloud certification is required, along with proven experience in both backend and frontend Qlik Sense Cloud development.

DUTIES:

• Design, build, and maintain scalable BI dashboards and visualizations using Qlik Sense Cloud.
• Develop robust data models (ERDs), manage ETL pipelines, and ensure efficient data integration from multiple sources.
• Work in a multi-tenant environment, integrating APIs to enrich and automate data workflows.
• Translate complex data into clear, actionable insights through advanced formulas, calculations, and visual storytelling.
• Validate and QA all dashboards and reports to ensure accuracy, consistency, and reliability.
• Collaborate closely with QA engineers, analysts, and a technical PM to align deliverables with evolving business needs.
• Contribute to their client’s data maturity journey, supporting better decisions across marketing, sales, support, and product teams.
• Document your work thoroughly and participate in ongoing knowledge sharing with the broader team.

REQUIREMENTS:

Specialist Expertise – Qlik Cloud & Migration Focus:

• This role requires deep understanding of Qlik’s on-premise deployments and Qlik Sense Cloud (QlikCloud). You will take ownership of migration efforts, helping clients move from legacy on-premise Qlik environments to scalable QlikCloud infrastructure.
• Lead or contribute to full lifecycle on-premise-to-cloud Qlik Sense migration projects, ensuring smooth transitions with minimal disruption.
• Assess legacy setups, map out data flows, and re-engineer applications for QlikCloud compatibility.
• Leverage Qlik’s proprietary cloud platform to improve speed, accessibility, and performance of analytics.
• Ensure robust security, governance, and user access protocols in the QlikCloud environment.

Tech Stack & Advanced Skills:

• Proficiency in SQL for complex queries and performance-optimized data manipulation.
• Experience with DBT (Data Build Tool) to manage scalable, modular transformation pipelines.
• Working knowledge of Python, especially for data automation, ETL scripting, and API integrations.

Requirements:

• Familiarity with Qlik APIs for custom integrations and automated workflows.
• 5+ years of experience in BI development, data analytics, or related roles.
• Proven expertise in Qlik Sense Cloud, with strong backend and frontend development experience.
• Solid understanding of data modeling, ETL best practices, and multi-database environments.
• Prior success in cloud migration projects involving Qlik.
• Strong communication skills and ability to engage both technical and non-technical stakeholders.
• Bachelor’s degree in a relevant field, or Qlik Sense Cloud certification.

ATTRIBUTES:

• Strong problem-solving mindset and attention to detail.
• Proactive, self-motivated, and able to work independently in a fast-paced consulting environment. 
• Collaborative team player with a commitment to continuous improvement and innovation. 

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ENVIRONMENT:

• A dynamic EdTech company is seeking a Product Manager to lead the development and execution of product strategy, including financial modeling, product bundling, and key feature development, while reporting directly to the Content Development Manager.
• The role is responsible for shaping the product vision, strategy, roadmap, lifecycle, and go-to-market plans for a portfolio of strategically aligned digital products.
• Success in this position requires strong business acumen, a passion for innovation, data literacy, continuous discovery and research, as well as exceptional people skills and a solid understanding of budgets and planning.

DUTIES:

Strategy & Vision

• Develop and communicate product vision and strategy aligned with company business goals and customer needs
• Lead end-to-end product lifecycle management with high business impact
• Develop and maintain comprehensive product roadmaps based on business vision and strategy
• Conduct market research and competitive analysis to differentiate product offerings
• Define business problems, customer experience vision, and product strategy
• Identify, develop, and take ownership of new product opportunities with a strong focus on customer needs and ROI.

Product Management

• Create detailed product requirement documents with non-functional specifications
• Maintain and prioritize the product backlog using data-driven decision making
• Manage feature prioritisation and trade-offs to ensure optimal tech development
• Identify process gaps and pain points to drive continuous improvement
• Create innovative solutions for both short-term and long-term challenges
• Coordinate tech development across teams

Financial & Commercial

• Conduct financial modeling and analysis to evaluate product opportunities
• Develop pricing strategies and product bundling options
• Manage budgets related to content and tech development
• Create and execute commercial plans including pricing, monetization, and packaging structures
• Assess financial viability of products and features

Stakeholder Management & Collaboration

• Present regular reports and analytics to Senior Management and Exco
• Partner with various stakeholders, internal & external teams to identify and influence new value adds, features and tech development.
• Implement cross-functional collaboration with development, marketing, sales, and customer support teams
• Work effectively with stakeholders across tech development, content, operations, legal, finance, sales, and marketing
• Build strong relationships with end-users and customers to gather ongoing product feedback, drive adoption, and ensure continuous product improvement
• Foster decision-making across teams

Go-to-Market & Launch

• Oversee product launch strategies and go-to-market execution
• Partner with marketing teams for campaign development
• Collaborate with sales teams for training and enablement
• Ensure customer support readiness for product launches

REQUIREMENTS:

Basic Qualifications

• Bachelor’s Degree  
• Strong experience in financial modeling and business case development
• Proven track record in building and launching digital products and services
• Experience in product strategy and end-to-end delivery management
• Demonstrated success in managing revenue-generating products and platforms
• Strong data literacy and research capabilities
• Experience in commercial planning and product monetization
• Strong project management skills, with the ability to lead cross-functional teams and deliver on timelines and goals

Preferred Qualifications

• Previous experience in education/publishing/tech/digital commercialisation of products.
• Operational experience, particularly in scaling products and services
• Knowledge of base programming languages
• Bachelor’s Degree / MBA or advanced degree in related field
• Experience with data analytics and business intelligence tools

Key Competencies

• Strategic thinking and business acumen
• Financial analysis and modeling expertise
• Market research and competitive analysis capabilities
• Product discovery and validation skills
• Commercial planning and monetization strategy
• Requirements gathering and documentation
• Launch strategy development and execution
• Strong analytical and problem-solving skills
• Excellence in stakeholder management and executive communication
• Project management and cross-functional team leadership 
• Product bundling and pricing strategy development 

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ENVIRONMENT:

• YOUR strong negotiation skills and ability to manage billing issues is sought by a dynamic German-based Tech company seeking a solutions-driven & highly meticulous Accounts Receivable Specialist with native or home language proficiency in German to join its Finance team.
• This role is ideal for an experienced professional who preferably has a Degree in Accounting/Finance or related field and at least 5 years of experience in Accounts Receivable/Credit Control – particularly in a subscription-based business model.
• You will be responsible for managing the full accounts receivable lifecycle for German-speaking clients, ensuring timely payments, resolving disputes, and maintaining strong customer relationships.

DUTIES:

• Invoicing & Billing – Accurately prepare and issue invoices for German-speaking clients, ensuring they are aligned with subscription agreements, company policies, and local regulations.
• Payment Collection – Proactively follow up on outstanding invoices and overdue accounts, using email, phone calls, and written correspondence in German to ensure timely payment.
• Customer Service & Dispute Resolution – Handle customer billing queries, payment discrepancies, and disputes in a professional and timely manner, ensuring issues are resolved quickly and customer satisfaction is maintained.
• Account Reconciliation – Regularly reconcile accounts to ensure all transactions are accurately recorded and up to date, resolving any discrepancies promptly.
• Subscription Management – Oversee the billing and payment processes related to subscription-based services, including renewals, cancellations, upgrades, and downgrades.
• Reporting & Documentation – Prepare regular reports on the status of receivables, aging accounts, and payment collection progress, and provide insights to management on potential risks.
• Cross-Functional Collaboration – Work closely with Sales, Customer Service, and Finance teams to resolve customer issues and ensure seamless billing processes.
• Process Improvement – Identify areas for process improvement to enhance efficiency, reduce delays, and improve client satisfaction.
• Compliance & Accuracy – Ensure all activities comply with company policies, accounting standards, and applicable local regulations.

REQUIREMENTS:

Qualifications 

• A Degree in Accounting, Finance, Business Administration, or a related field is preferred.

Experience/Skills 

• At least 5 years of experience in Accounts Receivable, Credit Control, or a similar Finance role, with a strong preference for candidates with experience in subscription-based businesses (e.g., SaaS, subscription services).
• Native or home language proficiency in German (both written and spoken) is essential. Fluency in English is also required. Additional languages are a plus.
• Excellent communication skills, particularly in German, with the ability to clearly articulate billing issues and negotiate solutions.
• Proficiency in accounting software (e.g., SAP, Oracle, Microsoft Dynamics, etc.) and Microsoft Office Suite (especially Excel).

ATTRIBUTES:

• Exceptional attention to detail and accuracy in managing financial transactions and records.
• Strong problem-solving abilities, with the capacity to handle and resolve customer payment issues or disputes diplomatically. 
• Excellent organizational skills, with the ability to prioritize tasks and manage deadlines in a fast-paced environment. 

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ENVIRONMENT:

• PROVIDE oversight of the financial management activities within a German-based Tech company seeking to fill the role of its next Management Accountant. This role combines strong expertise in cost accounting, financial analysis, and budgeting with the ability to manage financial consolidations for a multi-entity structure.
• The successful candidate will work closely with the Finance team and other departments to ensure accurate and timely financial reporting, cost control, and strategic financial planning across operations and the wider group.
• The successful incumbent must possess a Bachelor’s Degree in Accounting or related field & a CIMA, ACCA, ACA Certification in addition will prove beneficial.
• You must have 4-6 years relevant work experience including expertise in cost control, budget management, and financial forecasting, knowledge of IFRS, GAAP and proficiency in using ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and Advanced Excel skills (pivot tables, financial modelling, macros).

DUTIES:

Cost Accounting & Finance 

• Calculate and analyse standard costs for products, materials, labour, and overhead within the environment.
• Maintain and update cost accounting systems to ensure accurate allocation of costs to products and services.
• Perform variance analysis (e.g., material, labour, overhead) and provide insights to drive cost reduction initiatives.
• Lead cost modelling efforts for new products and production processes, ensuring that costs are aligned with pricing strategies and profitability goals.

Group Consolidation & Reporting 

• Lead the monthly, quarterly, and annual group consolidation process, ensuring accurate and timely consolidation of financial results for all subsidiaries and entities.
• Prepare consolidated financial statements in accordance with group accounting policies and applicable accounting standards (e.g., IFRS, GAAP).
• Ensure that intercompany transactions are properly eliminated, and any necessary adjustments for group reporting are made.

Financial Reporting & Analysis 

• Prepare Management Accounts, including profit and loss statements, balance sheets, and cash flow statements for both individual entities and the consolidated group.
• Provide variance analysis and interpret financial results to identify trends, risks, and opportunities.
• Review performance against budget, forecast, and prior periods, providing insights and recommendations for improvement.
• Prepare reports for senior management, highlighting key financial metrics and advising on actions to improve business performance.

Budgeting & Forecasting 

• Coordinate the annual budgeting process for operations, as well as group-wide financial planning, including sales, production costs, and overheads.
• Provide input into the group-level forecast process, ensuring that operational data are accurately reflected.
• Assist in developing financial models to project future performance and capital requirements at both the subsidiary and group level.
• Provide monthly and quarterly forecasting support, revising projections based on actual performance and business changes.

Inventory & Cost Control 

• Oversee and ensure accurate Inventory Management, including raw materials, work-in-progress, and finished goods, across sites.
• Lead the monthly reconciliation of inventory values, ensuring compliance with accounting policies and financial standards.
• Support inventory control processes by identifying cost-saving opportunities related to raw materials, production efficiency, and Supply Chain Management.

Financial Analysis & Strategic Support 

• Provide detailed financial analysis on product profitability, cost structure optimization, and capital expenditure planning for both the division and the broader group.
• Conduct break-even analysis, margin analysis, and other profitability studies to guide pricing decisions, cost reductions, and investment strategies.
• Support strategic decision-making, including make-or-buy analysis, plant efficiency studies, and profitability assessments for new product lines or market segments.

Internal Controls & Compliance 

• Ensure compliance with financial regulations and accounting standards (e.g., IFRS, GAAP), including managing the financial reporting requirements of the group.
• Work closely with external Auditors during year-end audits, ensuring timely and accurate delivery of financial data for group consolidation and individual entity audits.
• Ensure that robust internal controls are in place for financial reporting, cost accounting, and inventory management.
• Coordinate with internal and external stakeholders to ensure compliance with tax regulations and financial reporting standards.

Process Improvement & Systems Development –

• Continuously identify opportunities for process improvements across financial reporting, cost accounting, and consolidation workflows.
• Recommend and implement improvements to ERP systems and accounting processes to enhance data accuracy, financial efficiency, and automation.
• Support cross-functional teams (e.g., Production, Operations, Procurement) in aligning financial reporting practices with operational activities and business objectives.

REQUIREMENTS:

Qualifications 

• Bachelor’s Degree in Accounting, Finance, or related field (Essential).
• Professional Accounting qualification (e.g., CIMA, ACCA, ACA) or progress toward qualification is highly desirable.

Experience/Skills 

• At least 4-6 years of experience in Management Accounting or Finance, with significant exposure to Cost Accounting and financial reporting in a multi-entity environment.
• Hands-on experience with group consolidation, intercompany eliminations, and multi-entity reporting processes.
• Proficiency in using ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and Advanced Excel skills (pivot tables, financial modelling, macros).
• Knowledge of IFRS, GAAP, and other relevant financial regulations, particularly as they apply to group consolidation and multi-entity environments.
• Expertise in cost control, budget management, and financial forecasting.

Advantageous 

• Familiarity with Tax Planning and cross-border financial management.
• Experience in driving process improvements, including the implementation of automated systems for financial reporting and consolidation.
• Knowledge of Lean principles and cost optimization techniques.

ATTRIBUTES:

• Strong analytical skills, with the ability to translate complex financial data into actionable insights for both operations and group-level decision-making.
• Excellent communication and interpersonal skills, with the ability to liaise with senior management and various departments across the organization. 
• Detail-oriented and organized, with the ability to manage multiple priorities and deadlines in a fast-paced environment. 

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ENVIRONMENT:

• A fast-growing German-based Tech company in the SaaS & digital services space is looking for an Operations Manager to oversee day-to-day operations, optimize support flows, or lead teams across regions.
• This role offers a high-impact opportunity in a dynamic, international environment.
• You will drive process improvements, implement scalable workflows; define, track, and report on KPIs tied to customer satisfaction while monitoring budgets and controlling operational costs and contributing to customer retention and upsell opportunities through operational insights.
• Applicants will need 5+ years work experience in Operational or customer-focused roles, ideally within SaaS or Technology companies, the demonstrated ability to scale processes in a high-growth environment, financial literacy and experience working with KPIs, budgets, and performance metrics and proficiency with platforms such as Jira, Process Street, Zendesk, or similar.

DUTIES:

Operational Leadership & Process Excellence 

• Take ownership of operational activities and team performance in your assigned company or region.
• Drive process improvements, implement scalable workflows, and ensure efficiency across operations.
• Define, track, and report on KPIs tied to customer satisfaction, performance, and profitability.
• Support implementation projects and ensure seamless delivery of SaaS solutions.

Team Management & Development 

• Lead and coach cross-functional teams including onboarding, support, and success functions.
• Ensure effective workforce planning, training, and knowledge sharing.
• Foster a culture of accountability, agility, and continuous improvement.

Customer Operations & Retention 

• Collaborate with Customer Success and Technical Support teams to ensure excellent service delivery.
• Monitor SLA compliance, resolve escalations, and continuously improve customer satisfaction.
• Support Commercial teams by aligning operational capacity with sales growth and customer needs.
• Contribute to customer retention and upsell opportunities through operational insights.

Reporting & Performance Management 

• Work closely with finance and senior management to monitor budgets and control operational costs.
• Deliver structured weekly reports on key metrics, trends, and improvement plans.
• Use data to support business cases and drive strategic decisions.

REQUIREMENTS:

• 5+ Years’ experience in Operational or customer-focused roles, ideally within SaaS or Technology companies.
• Strong leadership skills and a proven track record in managing cross-functional teams.
• Demonstrated ability to scale processes in a high-growth environment.
• Financial literacy and experience working with KPIs, budgets, and performance metrics.
• Experience with platforms such as Jira, Process Street, Zendesk, or similar.
• Fluent in English; other European languages are a plus. 
• Located in or willing to work from one of the key operational hubs (remote/hybrid possible).