Vacant Jobs at Empact Group

The Main Purpose of the job 

• The incumbent will be responsible for sales of the company’s Cleaning, Hygiene & Pest Control services, while ensuring consistent, profitable growth in sales revenues. 

 Education and Experience required: 

• Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
• Tertiary qualification (preferred)
• Valid SA driver’s license and own vehicle
• Experience in selling soft services /similar services would be an advantage

 Knowledge, Skills and Competencies: 

• Fully computer literate on MS Office, Advanced word, excel and PowerPoint skills
• Cold calling and telemarketing where necessary
• Experienced in sourcing new business, conducting “Needs Analysis” and preparing custom solution proposals.
• Proven sales track record achieving sales targets
• Excellent communication and presentation skills (written and verbal)
• Good interpersonal skills
• Ability to interact with clients at all levels
• Assertive
• Above average Excel, PowerPoint, Word and Outlook ability

 Key areas of responsibility: 

• Works with a defined sales quota focusing on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking, and presentations
• Achieves monthly sales targets as set out in budget 
• Correctly cost new business achieving the maximum margin on new business
• Ensure contracts are correctly signed and filed for new business
• Plan, set budgets and targets
• Prepare quotes and present to clients as soon as possible meeting the client’s expectations.
• Prepare proposals which clearly set out the terms and conditions for the proposed contract  tender
• Prospects potential customers within the target profile
• Develop, build and maintain strong relationships with potential customers
• Develop innovative and creative solutions to identify and develop new customers
• Proposes and closes sales that achieve set company target according to company policies and procedures
• Sustains sales activities, appointments, proposals, cold calls, database updates and reporting
• Keeps abreast of changes in technology and ability to increase knowledge of the cleaning industry and services the company offers
• PRO at client functions
• Maintain contact with existing clients and develop new business
• Timeous handling of queries
• Arrange monthly entertainment if and when necessary
• Where appropriate provide alternatives to ensure we get the business
• Formally introduce operations staff to new clients before commencement
• Ensure operational staff receives the correct documentation to start contracts or special job
• Provide onsite assistance on start of contract
• Follow-up with operations to ensure that contract is functioning in accordance with specifications
• Plan weekly sales prospects
• Set appointments
• Prepare and present weekly/monthly sales reports at month end /weekly sales meetings
• Develop add value to Sales Department
• Target projects
• Re-quoting at existing business
• Assist with training of new sales staff
• Survey prospective clients’ premises and compile quotations based on an agreed working rate per square meter as per specifications
• Able to handle a number of different assignments at the same time. Presentable, well spoken, strong personality, ability to manage timekeeping, assertive, goal orientated, and own transport is essential

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Main Purpose of the role:

• We are seeking a Strategic Data Insights Manager to leverage operational and client data from our facilities Management systems to drive business growth and client decision-making. This role blends business development, data analytics, strategic insights, and client engagement, making it ideal for a commercially savvy data professional who can translate numbers into business opportunities.

Education and experience required:

• Bachelor’s degree in Business Analytics, Data Science, Engineering, Finance, or a related field.
• 3 – 5 years in data analytics, business intelligence, or operations analytics
• 2+ years in a client-facing or commercial role (e.g., sales, account management or similar)
• Strong experience in data analysis, business intelligence, or sales analytics, preferably within facilities management, real estate, or services industries.
• Proficiency in Excel, Power BI, Tableau, or other visualization tools.
• Familiarity with SQL, Python, or R is a plus but not required.
• Experience working with CAFM systems, ERP platforms, or operational data tools is highly advantageous.

Key Areas of responsibility:

Data Analytics & Insights

• Analyse operational, financial, and performance data from the CAFM system to uncover trends, inefficiencies, and opportunities.
• Develop customized reports and dashboards to support client decision-making and optimize facilities management operations.
• Identify patterns in service performance, cost savings, asset utilization, and maintenance trends to demonstrate business value to clients.
• Use predictive analytics to forecast maintenance needs, cost projections, and business opportunities.

Client Engagement & Business Growth

• Work closely with regional managers and the sales team to present data-driven insights that enhance client retention and growth.
• Prepare compelling data-driven presentations for client meetings, showcasing operational efficiencies and value-added services.
• Partner with clients to develop strategic recommendations that optimize their facilities management operations.
• Leverage data storytelling to support upselling and cross-selling initiatives at existing sites.

Sales & Business Development Support

• Proactively identify, pursue, and lead new business opportunities in line with the company’s growth strategy.
• Drive the full sales process from prospecting to contract negotiation, ensuring a strong pipeline of opportunities.
• Build and maintain relationships with prospective clients, understanding their needs and positioning the company’s value proposition effectively.
• Provide data-backed insights to support proposals and bids for new business opportunities.
• Assist in crafting ROI models that demonstrate the financial and operational benefits of our services.
• Collaborate with internal teams to develop competitive proposals and solutions tailored to client requirements.
• Use data to support and guide operational teams in identifying upselling and cross-selling opportunities within existing client accounts.
• Monitor market trends and competitor activity to inform business development strategies.
• Work with marketing and sales teams to create case studies, white papers, and industry benchmarking reports using company data.
• Develop custom reports for prospective clients that highlight cost-saving potential and operational efficiencies.

Continuous Improvement & Technology Adoption

• Collaborate with the operations and technology teams to refine how data is captured, structured, and analyzed.
• Identify opportunities to automate reporting and analytics within the CAFM system.
• Stay updated on data visualization tools, AI analytics, and industry best practices to enhance data-driven decision-making.

Knowledge Skills and Competencies required:

Commercial & Sales Skills:

• Strong ability to interpret data in a business context and translate insights into actionable recommendations.
• Excellent presentation and storytelling skills to communicate data-driven findings to non-technical stakeholders.
• Experience in client-facing roles, sales support, or account management is a strong advantage.
• A natural business mindset with the ability to identify revenue-generating opportunities from data insights.

Soft Skills & Mindset:

• Strategic thinker with an analytical and problem-solving mindset.
• Ability to work cross-functionally with sales, operations, and technology teams.
• Strong communication and persuasion skills, with the ability to simplify complex data for decision-makers.
• Proactive, self-driven, and adaptable to a fast-moving business environment.
• An Influencer - charismatic, persuasive, and excel at building relationships, good at selling ideas and services.
• Loves engaging with people, storytelling.
• Detail-focused, accurate, and thrives in working with data and systems.
• Systematic, values precision, analysis and great at interrogating datasets for meaningful insights

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Main purpose of the job

• Responsible for organizing and maintaining payroll and personnel records, while also supporting various administrative tasks as required.

Education and experience required:

• At least 1 year working experience
• Computer literate (MS Office including Excel)

Knowledge Skills and Competencies required:

• Proficient in Microsoft Office Suite
• Demonstrated ability to work independently with minimal supervision
• Highly organized with strong attention to detail
• Effective communicator, both verbally and in writing
• Collaborative team player with a positive attitude
• Excellent telephone etiquette and interpersonal skills
• Approachable, friendly, and customer-focused
• Physically capable of handling documentation and retrieving archived files
• Proven ability to perform efficiently in high-pressure environments

Key areas of responsibilities:

• Perform photocopying and scanning of administrative documents to support record-keeping and operational efficiency.
• Create and update personnel files for newly onboarded employees
• Accurately maintain and update payroll records in a timely and compliant manner.

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Main purpose of the job:

• Reporting to the Project Manager, the incumbent will be responsible for Work smart processing as per set budget and in accordance with company policies and procedures.

Education and experience required:

• Matric
• Business Administration qualification is advantageous.
• Must have at least 2 years bookkeeping experience
• Customer relations experience
• Minimum of 1 year experience working on WorkSmart

Knowledge Skills and Competencies required:

• Excellent communication skills
• Excellent organisation and planning skills
• Computer literacy on Ms Office is essential.
• Worksmart
• Financial acumen
• Management skills

Key areas of responsibilities:

• To accurately and efficiently execute daily capturing utilizing the Worksmart system
• General Admin duties such as typing and filing.
• Weekly and Monthly stock take
• Capturing of stock-takes
• Assisting with Debtors & Creditors
• Spot checking of depot stock-takes if required.
• Responsibility for cash ups and banking
• Ordering of daily stock items
• Understanding par levels and adhering to them
• Data capturing
• Assisting with monthly price changes
• Assisting with monthly purchasing code changes
• Processing of claims in a timeously fashion
• Confirming prices with suppliers