Administrator at Department of Small Business Development

REQUIREMENTS :

• National Senior Certificate or equivalent. NQF level 6 (Diploma/Advanced Certificate) in Business Studies /Development Studies / Public Management / or equivalent / related as recognised by SAQA.
• Minimum of 1 year of administrative experience. Knowledge of the Public Service Legislative Framework, Office administration and records management and Digital collaboration platforms.
• The candidate must possess the following skills and competencies: Planning and organising and the ability to work independently. Service Delivery orientation, Attention to detail, accountability, and the ability to operate across digital and manual systems during transformation phases. Additional requirements include computer literacy (MS Office 365 Packages). 

DUTIES :

• Provide administrative support in office-based and remote environments, including coordinating virtual, hybrid, and in-person meetings. Manage diaries, correspondence, document workflows, and records, ensuring accuracy, compliance, and accessibility while supporting digital transformation initiatives.
• Prepare agendas, minutes, reports, and presentations, and provide procurement, travel, and logistical support in accordance with approved procedures and delegations.
• Maintain compliant filing and records management systems and support data capturing, reporting, and stakeholder communication to ensure effective and efficient operations. Provide entry-level support to core and technical functions under supervision to develop skills and organisational knowledge.
• Assist with research (introductory research and literature searches), information gathering, data capturing, and the consolidation of findings. Support basic frontline service delivery activities, including client intake, scheduling, enquiry logging, and referrals in line with approved procedures.
• Assist with the preparation of briefing notes, dashboards, templates, and routine reports, while participating in rotational and ad hoc assignments across core business areas. Apply approved policies, SOPs, and service standards, and escalate complex matters to designated officials in accordance with delegation and accountability frameworks.