Bursary Administrator at PwC South Africa

Job Description & Summary

A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

It takes talented people to support the largest professional services organisation in the world. Our Recruiting team works to identify and attract talent for PwC. You’ll focus on engaging the most qualified candidates by building relationships with job seekers and candidates, while understanding the dynamic hiring needs of each business. Our team actively recruits for full time employees at all levels, from experienced to executive, as well as fixed term, contingent, and flexible talent and supports the internal movement process between roles.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Conduct self in a professional manner and take responsibility for work and commitments.

• Flex approach to meet the changing needs of teams and clients.

• Identify and make suggestions for improvements when problems and/or opportunities arise.

• Learn about business needs are changing and consider the impact on services provided.

• Take action to stay current with new and evolving technology.

• Handle, manipulate and analyse data and information responsibly.

• Communicate with empathy and adapt communication style to meet the needs of the situation and audience.

• Anticipate the needs of others and take appropriate action.

• Embrace different points of view and welcome opposing and conflicting ideas.

• Uphold the firm's code of ethics and business conduct.

1 Key responsibilities

1.1 Bursary Management Support

• Addressing ad hoc queries about the bursary process from internal stakeholders.

• Maintain a University Bursary Payment departments database and ensure data is current.

• Support Bursary Manager to generate insightful, accurate and timely management reports on Bursary related issues, such as expenditure, transformation, academic performance and other requests on a needs basis as well as on a monthly and quarterly basis.

• When implemented, provide admin support for a referral award programme amongst Bursary holders.

• Research candidate pool

1.2 Student Development 

• Maintain relationships with service providers.

• Coordinate online bookings.

• Coordinate logistical arrangements with regional Recruitment team members.

• Address app related queries posted by students on a daily basis.

1.3 Budgeting

• Provide admin support for the collection of bursary funds due to the Firm.

• Collate all documentation for any bursary related expenditure, such as proof of registration, fee statements, academic records, banking details of students, etc.

• Prepare documentation for the approval of Bursary related expenditures.

• Maintain accurate records of all Bursary related expenditures.

• Provide admin support for the making of payments to suppliers.

• Support Bursary Manager to compile all Bursary related year-end documents.

• Prepare documentation required for the management of the Bursary budget.

• Participate in the annual audit of the Bursary budget.

• Support Bursary Manager in preparation of annual report on Bursary and Scholarship expenditure.

• Manages relevant invoicing

• Getting sign off on expenditures and facilitate payment

• Process invoices

• Complete payment requisitions

1.4 Applicant Tracking System

• Utilising ATS for all Bursary payments.

• Ensure that all bursary related information on ATS is 100% accurate by participating in QMSE activities.

• Administer the update of Bursary and Scholarship holders’ information on ATS.

1.5 National Scholarship Programme

Should a national scholarship program be implemented, provide administrative support for the following activities:

• Track academic performance of current scholarship holders.

• Administer the annual Scholarship function.

• Administer the database of potential candidates to track progress.

• Provide administrative support for relationship maintenance initiatives with scholarship holders, including monthly telephone calls, regular emails, tracking of academic performance, special events, etc.

1.6 Other administrative duties

• Administer all FITT assessments, including scheduling of assessments, collating of results, update ATS with results and prepare documentation for review.

• Event management for all bursary related events not addressed above.

• Administer all documentation required from students to facilitate bursary process, such as proof of registration, fee statements, academic results, financial need information, etc.

2 Competency requirements

2.1 Self

• Acts with integrity

• Resilient

• Self-aware

• Takes initiative

• Independent

2.2 People

• Communicates effectively

• Builds and maintains relationships

• Working in a team 

• Instils trust

2.3 Tasks

• Solves problems

• Cultivates innovation (“tech savvy”)

• Attention to detail (“pedantic”)

3 Experience and Qualifications

• Appropriate degree in Human Sciences, preferably Psychometrist

• Proficient in using Google Suite of products as well as Microsoft products. PowerBI skills are advantageous.

• Sufficient experience in managing large volumes of data in a graduate recruitment environment.

• Strong numerical and verbal skills.