Business Analyst (Bellville) at Sanlam Group

About the Job

 What will you do?

• The role of the Business Analyst is to ensure the smooth and effective running of the intermediary digital engagement platform - and relevant tools and applications, ease of use of relevant tools, processes, and applications, as utilised by the intermediary, thus enhancing the intermediary’s experience - as well as the end-user customer’s experience.
• The role is also responsible to reduce and prevent any business risk associated with the use of system tools and applications by the intermediaries and to manage and facilitate the resolution of system issues, as well as driving any enhancements that are identified or suggested.
• The role also manages and take ownership of allocated projects/tasks, as well as assigned resources.

What will make you successful in this role?

Identify & define business requirements for new business models or changes to existing models, including application requirements, Business Requirements Specification (BRS) & test cases.

• Analyse & design new business processes.
• Define & design changes to existing processes as required & ensure integration of changes into process environment.
• Work with the SanlamConnect Business Solutions Manco, architects & other team members to define non-functional requirements (including metrics & performance goals) for the application.
• Participate in transitioning the requirements to systems analysts & designers and ensure a clear &complete understanding of the requirements.
• Document these requirements and designs.
• Participate in quality management reviews throughout the SDLC to ensure requirements are fulfilled.
• Perform testing to ensure that business requirements have been met.

Qualification and experience

• Grade 12
• Relevant diploma or degree
• Business Analyst qualification will be advantageous
• Content Management experience (e.g., Wordpress)
• Website design and maintenance experience
• D365 configuration experience
• Exposure to cloud-based web services and network architecture (AWS)
• Understanding of SQL database design and architecture
• 3-5 years related experience within Financial Services Knowledge and skills
• MS: Office (Excel, Word, PP)
• Sound financial services industry knowledge/context
• Content management processes and guidelines
• Sales processes
• A good understanding of the system development life cycle
• Core competencies
• Being resilient
• Collaborates
• Cultivates Innovation
• Customer Focus
• Drives results

Personal attributes

• Action Orientated
• Communicates Effectively
• Self-Development