Change Management and Communication Specialist at The South African National Roads Agency (SANRAL)

POSITION OBJECTIVE

• SANRAL is in the process of implementing its revised Operating Model and therefore seeks to appoint a Change Management and Communication Specialist to support change initiatives regarding the Operating Model Transition process.

MINIMUM REQUIREMENTS

• A National Diploma in Organisational Psychology, Human Resources / Social Sciences / Organisational Development or an equivalent qualification.
• At least eight years of job-related change management experience with large-scale organisational change.

ADVANTAGEOUS

• A Bachelor’s degree is an advantage.
• Change Management Accreditation by one of the following would be ideal:
• Prosci.
• The Association of Change Management Professional™ (ACMP).
• APMG and The Change Management Institute (CMI).

TECHNICAL COMPETENCIES

• Change Management knowledge and skills.
• Business Engagement Management knowledge.
• Stakeholder Management knowledge and skills.
• Strong oral and written communication skills.
• Ability to clearly explain/communicate complex information and data.

KEY RESPONSIBILITIES

• Deliver change management and communication plan for the Operating Model Transition process.
• Coordinate and align communication messages and communication rollouts across multiple channels.
• Prepare materials for use in the Operating Model Transition Information Sharing Sessions.
• Stakeholder engagement - support for employees who will be facilitating the Operating Model Transition Information Sharing Sessions.
• Collate and organise frequently asked questions, information, findings and other outcomes from the Operating Model Transition Information Sharing Sessions.
• Create and manage measurement systems to track adoption and proficiency of individual changes.
• Identify anticipated points of resistance and manage this to acceptance and adoption or implement corrective action.