Change Manager at Woolworths

About the job
CHANGE MANAGER - 6 - 12 month contract

Main Purpose         

• Create the change management strategy, plans and interventions to shift the organisation to new ways of working in line with the Programme’s outcomes
• To create engagement plans and material across the entire programme for the organisation
• Work collaboratively across multiple business units to design, execute, and lead multiple teams through organisational change efforts of varying complexity
• Work with multiple Project Managers to ensure that the Project teams are on-boarded and trained, and that resources are upskilled appropriately

Key Responsibilities 

Utilising change management principles, processes and tools to:

• Focus on driving changes in the ways of working within the business
• Focus on driving behavioural changes within the business
• Design and implement change strategy
• Design and implement change plans to maximise employee adoption
• Assess stakeholder impacts and organisational readiness
• Recommend and/or implement appropriate communication, training, and behavioural change solutions
• Measure effectiveness to enhance IT organisation, team and individual performance

Stakeholder Management:

• Understand stakeholders and create stakeholder impact matrices
• Bring all stakeholders on board to new ways of working with new technology (not only teams directly impacted)
• Create an understanding of the effectiveness of an agile way of working

Manage Organisation Transformation:

• Create change strategy and change plans to manage the people impacts across the organisation
• Coach and guide impacted areas in terms of new ways of working and drive day-to-day change management activities while providing the appropriate levels of support and coaching for team members
• Educate and coach impacted areas and people, sponsors, and functional leaders on change management principles, tools, and their roles in effective change
• Recommend appropriate new or revised change management tools and practices
• Analysis of people impact of changes to processes and ways of working in line with the Programme outcomes considering:

   People (skills and behaviours)

•    Processes
•    Capabilities
•    Policy
•    Structure
•    Stakeholder identification and alignment
•    Appropriate communication and feedback loops
•    Success measures
•    Training
•    Organisational readiness
•    Long-term sustainability         

Manage Engagement:

• Work with programme transformation team to deliver integrated engagement and communication across the business
• Build and maintain effective partnerships with key cross functional leaders and teams
• Provide an engagement plan that is integrated with the broader programme engagement plan
• Work with the Programme team to shape key messages and comms appropriate for stakeholder
• Create communication that is relevant to specific stakeholders (Integrated with broader engagement
• Onboard New Programme Resources:

Facilitate the onboarding of new resources with programme context
General:

• Identify risks and opportunities and create mitigation strategies
• All change documentation relevant to the IT change are set up and maintained
• Integrate with the Value Chain Transformation Programme / Business Change Stream
• Status/Change reporting

Minimum qualifications & experience

• Five years relevant Change Management experience
• Relevant 3 year tertiary or NQF aligned qualification
• Understanding of agile methodologies and previous experience of working with IT, Business and / or People Transformation, preferably in the Fashion, Beauty and Home Value Chain
• Relevant retail industry experience is required