Civic Services Clerk, (Empangeni) REF NO : HRMC 56/23/9c at The Department of Home Affairs

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What we do

The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

Civic Service:

•  Maintaining the National Population Register (NPR)
• Managing the birth, mar...
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  Civic Services Clerk, (Empangeni) REF NO : HRMC 56/23/9c

  • Job Type Full Time
  • Qualification Bachelors , Higher National Certificate , National Certificate
  • Experience
  • Location KwaZulu-Natal
  • City Empangeni
  • Job Field Administration / Secretarial 
  • Salary Range R200,000 - R300,000/month

  REQUIREMENTS : 

  • An undergraduate qualification in Public Management / Public Administration / Social Sciences at NQF level 6, and DHA Qualification: Home Affairs Services at NQF level 5 all recognised by SAQA 
  • Basic understanding of Civic Service operations 
  • Sound knowledge of the Batho Pele Principles.

  Required skills and competencies: 

  • Computer literacy 
  • Planning and organizing 
  • Problem solving 
  • Written and verbal communication skills 
  • Financial administration 
  • Sound interpersonal relations 
  • Attention to detail 
  • Teamwork 
  • Client orientation and customer focus 
  • Record and time management.

  DUTIES : 

  • The successful candidate will be responsible for the following specific tasks: 
  • Process Civic Services applications and issuing of documents in line with procedures and to provide administrative support in the office 
  • Attend to enquiries and perform online verification 
  • Greet customers and ensure that they receive a professional warm and friendly welcome 
  • Operate the live capture photo booth in the office 
  • Verify, validate and capture client information on system, fingerprints, scan client supporting documents on line 
  • Examine processed fingerprints and evaluate their validity for entry into the automated fingerprint identification system 
  • Receive, scan and file smartcards upon receipt at the office 
  • Process collections of ID smart cards to clients 
  • Process application of Identity Document, Registration of Births, Marriages and Deaths, Late Registration, Rectification and Amendment of particulars and issuing citizenship documents

  Method of Application

  Quoting the relevant reference number, direct your application to:
   The Department of Home Affairs Office as follows:-
  Free State:

  • Postal Address: Postal address: P.O Box 12262 Brandhof 9324
  • Physical Address: 40 Victoria Street Willows Bloemfontein 9301

  Gauteng:

  • Postal Address: Private Bag X108, Braamfontein, 2017,
  • Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017

  KwaZulu-Natal:

  • Postal Address: Private Bag X 09, Pietermaritzburg 3209
  • Physical address: 181 Church Street, Pietermaritzburg 3209

  Limpopo:

  • Postal Address: Private Bag X 9517, Polokwane, 0700
  • Physical Address: 89 Biccard Street, Polokwane, 0699

  North West:

  • Postal Address: Private Bag X 119, Mmabatho, 2735,
  • Physical Address: Cnr Sheppard and Carrington Street, Mafikeng, 2745

  Western Cape:

  •  Postal Address: Private Bag X 9103, Cape Town, 8000
  •  Physical Address: 4th Floor FairCape Building, 56 Barrack Street, Cape Town, 8000

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