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  • Posted: Mar 10, 2025
    Deadline: Not specified
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  • What we do

    The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

    Civic Service:

    •  Maintaining the National Population Register (NPR)
    • Managing the birth, mar...

       

      Civic Services Clerk

      REQUIREMENTS :

      • A qualification in Public Management, Public Administration, Operations Management, Business Management, Management or Administration at NQF level 6 recognised by SAQA.
      • Completion of the Cadet or Internship programme within the Department of Home Affairs will be an added advantage. Knowledge of all relevant public service and Departmental Legislative Frameworks.
      • Knowledge of Civic Services Regulatory Frameworks. Knowledge of fraud prevention. Knowledge of the Batho Pele Principles. Willingness to work extended hours.

      DUTIES :

      The successful candidates will be responsible for, amongst others, the following specific tasks:

      • Process Civic Service applications and issue documents in line with standard operating procedures.
      • Administrate the provision of safe and secure enabling documents as it relates to citizenship, births, marriages, death, travel documents and passports.
      • Provide administrative support in the office. Attend to enquiries and perform online verifications.
      • Contribute to the transformation of the Local Office into a digital-first organisation. Implement governance processes frameworks and procedures.
      • Contribute to the effective and efficient management of resources within the Office. Provide prompt and professional customer service. 

      Check how your CV matches this job

      Method of Application

      • Eastern Cape: Postal Address: Private Bag X7413, King Williams Town, 5600 Physical address: 11 Hargreaves Avenue, King William’s Town, 5600.  
      • Free State: Postal Address: Postal address: P.O Box 12262 Brandhof 9324 Physical Address: 40 Victoria Street Willows Bloemfontein, 9301.  
      • KwaZulu-Natal: Postal Address: Private Bag X09, Pietermaritzburg 3209 Physical address: 181 Church Street, Pietermaritzburg, 3209.  
      • Limpopo: Postal Address: Private Bag X9517, Polokwane, 0700 Physical Address: 89 Biccard Street, Polokwane, 0699. 
      • Mpumalanga: Postal Address: Private Bag X11264, Nelspruit, 1200, Physical Address: 29 Bester Street, Nelspruit, 1200.  
      • Northern Cape: Postal Address: Private Bag X6073, Kimberley 8300 Physical Address: Quantum Leap Building, 69 Du Toitspan Road, Kimberley, 8300 
      • North-West: Postal Address: Private Bag X119, Mmabatho, 2735, Physical Address: Cnr Sheppard and Carrington Street, Mafikeng, 2745. 
      • Head Office: Postal Address: Private Bag X114, Pretoria, 0001 Physical Address: 230 Johannes Ramokhoase Street, Pretoria, 0001. 
      Interested and qualified? Go to The Department of Home Affairs on erecruitment.dha.gov.za to apply

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