Clerk - Wadeville at Komatsu Mining

Key Job Responsibilities

Job Specification (not totally inclusive)

• Daily invoicing of PODs – Stamped and signed.
• IEPC Monitoring and supporting CSR team with documentation and IEPC reports.
• Follow up on items delivered but not invoiced.
• Scanning and attachment to SAP of all documents.
• Creation of Credit notes – in accordance with Company rules and governance.
• Process planning of all internal and external audit requirements.
• Enforcing KMC Governance and Maintaining KMC policies.
• Do Service order entries on the Customer Procurement Portals
• Liaise and assist the R&R CSRs daily with regards to the day to day updating, processing of R&R / CEP information.

Qualifications/Requirements

Minimum Skills and experience required

• Grade 12
• Customer Service-related Qualification will be advantageous.
• SAP knowledge
• Microsoft Office – Excel knowledge
• Customer contact and relations experience
• Order process flow experience beneficial

Additional Information

Behavioural Competencies required

• Must be able to work independently without supervision.
• Ability to communicate effectively at all levels.
• Self starter and can perform well under pressure.

Key Performance Behaviors

• Leadership
• Continuous Learning
• Effective Relationships
• Critical Thinking
• Service Orientation
• Drive for Results
• Communication
• Customer Focus
• Operational Excellence