Dealer Principle Luxury Line - Gauteng - Sandton at Bluespec Holdings

Job Function:

• Manage a business that continually creates value for all stakeholders through the collective efforts of skilled, motivated and productive employees.

Job Responsibilities:

• Develop a dealership strategy for new and repeat business Understand, implement and communicate dealer agreement and obtain clean audit from manufacturer Visit different dealers to determine best practice. 
• Develop an integrated dealership SWOT analysis. 
• Create a shared vision and mission to give purpose to the dealership. 
• Define values to guide the dealership’s operations. 
• Formulate objectives and strategies for the dealership to satisfy the needs of the stakeholders.
• Develop an integrated dealership marketing /business strategy and plan. 
• Ensure each department implements its marketing / business plan. 
• Ensure the Management Information System is used to its optimum for marketing and customer retention Implement these plans and measure performance.
• Manage dealership financial performance.
• Prepare a standard organisational dealership budget. 
• Set dealership performance targets Measure actual dealership performance against targets and compare to APLs.
• Take the appropriate corrective action.
• Understand and quantify the impact of incentive programmes of the manufacturer.
• Manage financial risk and inventory security. 
• Ensure that company's risk management procedures are applied in each department.
• Ensure that parts and vehicle stock counts are completed.
• Ensure warranty claims are controlled and monitored. 
• Ensure that departmental debtors are managed Manage departmental processes to satisfy customer needs. 
• Ensure that the selling processes in each department are clearly communicated and used by people. 
• Ensure that the procurement processes in each department are clearly communicated and used by people.
• Ensure that the customer order entry and sales administration processes for each department are clearly communicated and used by people.
• Ensure the financial administration processes are clearly communicated to and used by people. 
• Develop performance standards for each of the departmental processes, to ensure they deliver value to customers and shareholders & are communicated to              people. 
• Measure the performance of the processes to ensure they are producing results for customers and shareholders and are communicated to people. 
• Ensure that process-related work is correctly allocated to people to satisfy the needs of their customers and the dealership. 
• Ensure the availability of parts and vehicle inventory to meet customer needs. 
• Ensure the quality of products delivered by each department meets the standards of the franchise.
• Develop a culture of process analysis and ‘continuous improvement’ in each department.
• Ensure each department applies the organisational and manufacturer policies and procedures Manage the vehicle and parts inventory resource. 
• Ensure that plans are made for longer term vehicle and parts stock requirements.
• Ensure understanding of floor plan. 
• Ensure used car stock profile policy is implemented. 
• Use trade app system effectively. 
• Ensure parts and vehicle managers produce sales forecasts for their departments.
• Ensure daily parts and vehicle stock reviews are completed. 
• Ensure the parts and vehicle stock controllers place orders using the correct organisational and franchise procedures. 
• Ensure that parts and vehicles are correctly received into stock. 
• Ensure that sales forecasts are updated correctly. 
• Establish a list of reliable used vehicle suppliers. 
• Establish a list of reliable parts suppliers.
• Establish a list of reliable trade dealers.
• Ensure that monthly stock profiles are completed for vehicles and parts. 
• Manage dealership physical resources. 
• Ensure all departmental tools and equipment conforms to, and is maintained to the franchise requirements. 
• Ensure the technical information used by each department is kept up to date and available to all people .
• Ensure an adequate number of workdays, parking bays and departmental space is available. 
• Implement organisational OHS Act requirements in each department. 
• Implement franchise and organisational housekeeping and corporate identity requirements, to instil a sense of pride in each department and provide a good first impression on customers. 
• Ensure that the dealership management information system is maintained to supplier and organisational requirements. 
• Lead the team to develop and maintain positive working relationships and reach objectives. 
• Provide support/guidance to team and deal with general problems on an ongoing basis.
• Discipline staff where required and in line with organisational policies and procedures.
• Provide staff with clear performance standards, job profiles and development plans.
• Conduct employee performance reviews. 
• Ensure all staff are trained and updated on all systems/processes/products and have the necessary skills to perform optimally. 
• Identify the required number of staff to be developed and consider Employment Equity policies in this process Internal customers FE; 
• Dealer Management Team; All business units External stakeholders Financial Institutions; OEM; Suppliers; 
• Manufacturers Overview: Essential individual competencies to be successful in the job.
• Highly developed persuasive and influencing communication skills.
• Solid problem solving and communications skills.
• Critical thinking skills to analyse and diagnose requirements and solve relatively complex problems. 
• Computer, technology and systems.

Behavioural Attributes 

• Commitment to behaving ethically and correctly. 
• Building relationships internally and externally. 
• Remain resilient with stress and pressures. 
• Inspiring leader Target driven Concern for corporate governance and legal compliance.
• A concern for financial goals, results to ensure business viability Building trusting relationships (staff, customers). 
• A strong drive to create value for the customer. 
• Level of Decision Making Level of Problem Solving Decision making takes operational trends and business plan into account and generates multiple possibilities            that involve trade-offs and juggling of multiple variables (budget, people, technology). 
• Problem solving requires specialist and/or highly technical ideas/concepts.

Requirements
Job Requirements:

• 5 Years Dealer Principal experience.
• Education: Matric(Required).
• Degree(advantageous).
• Own transport.