Director: Application Processing at The Department of Home Affairs

What we do

The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

Civic Service:

•  Maintaining the National Population Register (NPR)
• Managing the birth, mar...
  

   

  Director: Application Processing

  • Job Type Full Time
  • Qualification Bachelors
  • Experience 5 years
  • Location Gauteng
  • Job Field Administration / Facilities 

  REQUIREMENTS :

  • An undergraduate qualification in Public Management, Public Administration, Operations Management or related field, at NQF level 7 as recognized by SAQA. 5 years' experience at a Middle / Senior Managerial level is required. Extensive experience in Operations Management is required. Knowledge of the Constitution of the Republic of South Africa. 

  DUTIES :

  • Manage effective operations within the application processing unit. Provide guidance and leadership to the application processing unit in the achievement of strategic and operational goals. Drive implementation of the Batho Pele Principles within the unit in all interactions with internal and external customers. Monitor performance against service level agreements and ensure service delivery to internal and external stakeholders and maintain statistical data against service level standards, bottlenecks, volumes, trends and error rates. Monitor the performance of the SLA between the Front Office and the unit and take action where required.
  • Develop and implement quality assurance and data quality strategies and actions. Oversee the financials of the unit including accurate financial accounting, monitoring and reporting within the unit. Ensure uniform implementation of Standard Operating Procedures. Implement effective operational control measures to prevent corruption and other non-financial losses. Monitor the accurate capturing and activation of application data on the NPR and other databases. Establish, maintain and ensure a good working relationship with the department and relevant stakeholders. Manage and implement strategic objectives and innovation within the Directorate. Development and Implementation of policies and procedures, directives, acts and regulations. Ensure effective and efficient management of human, physical and financial resources within the Directorate. Coach and guide staff on compliance with all regulatory requirements.

  Check how your CV aligns with this job

  Method of Application

  Interested and qualified? Go to The Department of Home Affairs on erecruitment.dha.gov.za to apply

  Build your CV for free. Download in different templates.

• Share

  •  
  •  
  •  
  • Save
  • Email
  • Report
• Get new Administration / Facilities jobs like this on Telegram.Subscribe on Telegram

• Send your application

  Your Name Your Email Your Phone Number Your Current Location Gauteng Western Cape Eastern Cape Free State KwaZulu-Natal Limpopo Mpumalanga North West Northern Cape Subject of your Application Your cover letter

  Attach your CV/Doc
  Back To Home
  View Current Vacancies at The Department of Home Affairs