Employee Benefits Adviser Assistant (ADP) at PSG Konsult Ltd

Job description:

• PSG has an exciting opportunity for an applicant who will be responsible for primarily performing the tasks that comprises of after sales service offering to customers, thereby contributing to the ongoing customer relationship.
• The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service Model and Procedures.
• You will be required to hold a moderate level of technical knowledge to perform the role.
• The role needs excellent relationship management, secretarial and administrative skills.

Responsibilities:

• Interact with clients (management of relationships and providing client services)
• Medical Aid New Member Onboarding
• New business implementation
• Claims Management and execution on all medical aids
• Prepare client files
• Process client queries and instructions
• Administer all products & processes, including claims and billing
• Coordinate prospecting projects
• Research product information
• Maintain CRM system

Minimum requirements:

• BCom (Finance / Business Finance / Investments / Financial Planning Law / Financial Sciences or Investment Management or BCom (Economics)
• At least 1-2 year’s relevant work experience within the financial industry (Healthcare)

Preferred Requirements:

• Regulatory Exam for Representatives (RE5) passed
• Excellent computer literacy and knowledge of MS Office – Excel, Word

Competencies required:

• Strong Administration, Organising and planning skills
• Communication and interpersonal skills
• Attention to detail
• Problem solving
• Analytical skills and able to handle admin pressure
• Ability to operate independently
• Resilience

Closing date:    

• 05-Feb-2026