Future of Work (People & Organisation) Consultant at PricewaterhouseCoopers (PwC)

Job Description & Summary

A career within People and Organisation services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. You’ll gain a tremendous depth of expertise in all aspects of preparing organisations' workforces for the future, including managing culture and behaviour change, upskilling, leadership development, coaching, organisational design, and talent management

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.

• Delegate to others to provide stretch opportunities, coaching them to deliver results.

• Demonstrate critical thinking and the ability to bring order to unstructured problems.

• Use a broad range of tools and techniques to extract insights from current industry or sector trends.

• Review your work and that of others for quality, accuracy and relevance.

• Know how and when to use tools available for a given situation and can explain the reasons for this choice.

• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

• Use straightforward communication, in a structured way, when influencing and connecting with others.

• Able to read situations and modify behavior to build quality relationships.

• Uphold the firm's code of ethics and business conduct.

PRINCIPAL ACCOUNTABILITIES:

PwC Professional:

Whole Leadership

• Use feedback and reflection to develop self-awareness, personal strengths and address development areas.

• Apply strategies to build mental, emotional and physical resilience.

• Delegate to others to provide stretch opportunities, coach to help deliver results and proactively raise issues to improve effective team working.

• Support peers and team members, demonstrating you care passionately about them and their wellbeing.

• Get involved in activities which help to strengthen the brand, internally and externally.

Business Acumen

• Learn about how my business works and how they operate in the industry/ marketplace.

• Apply understanding of business models (including the firm’s)/corporate governance and/or regulatory frameworks of clients and identify opportunities for efficiencies and take action to implement them.

• Use a broad range of tools and techniques to extract insights from current industry or sector trends and propose innovative solutions to problems.

• Gather information from a range of sources when analysing and solving complex problems.

• Contribute to client account planning.

Technical Capabilities

• Escalate client requests that are in conflict with the firm’s values, standards and practices

• Test your own and others’ work for quality, accuracy and relevance and develop knowledge of the firm’s line of service capabilities and portfolio of offerings.

• Develop technically through on the job learning and exposure and draw on the firm’s subject matter experts to support your work.

• Share relevant thought leadership with my colleagues to enhance knowledge.

Global Acumen

• Seek opportunities which expose you to other businesses, industries and markets.

• Facilitate collaboration across virtual teams (utilising appropriate technologies when necessary).

• Build and maintain a professional internal and external network and articulate the competitive advantage of the firm’s Network.

Relationships

• Use straightforward communication, in a structured way, when influencing others.

• Read situations and am sensitive to others, modifying behaviour to build quality, diverse relationships.

• Seek and explore the background and views of others, especially when they are different to your own.

• Communicate with my clients, regularly updating them and sharing.

KEY KNOWLEDGE & SKILLS:

• Knowledge and expertise in some the following areas:

  • Organisation Change and Culture

    • Organisation change & business transformation

    • Leadership and  programme governance alignment/engagement

    • Organisation alignment

    • Culture transformation and behavioural change

    • Psychometry

  • Organisation Design and Effectiveness

    • Operating model development

    • Organisation diagnostic and design

    • Organisation transition strategy

  • Talent and Performance Optimization

    • Talent and performance management strategies

    • Balance scorecard design and implementation

    • Competency frameworks

    • Employee value proposition

  • HR Transformation

    • HR strategy

    • Alternative service delivery  models and sourcing

    • Payroll, time and labour effectiveness

  • HR Technology

    • HR technology strategy, selection, optimization, implementation

    • Cloud-based HR systems

    • Systems training strategy and planning

    • Change management and communications

  • HR Analytics

    • ROE / ROI

    • HR benchmarks

    • Succession  planning

    • Workforce planning

    • Predictive analytics

    • Contingent staffing strategy and diagnostics

  • Capability Building

    • Leadership development

    • Training strategy, enterprise learning

    • Mobile learning

    • Performance support/coaching

MINIMUM QUALIFICATIONS:

• Relevant Undergraduate/Honours degree

• Expert and professional registrations and qualifications preferable, i.e. SABPP, ICF, COMENSA etc.

   

EXPERIENCE:

• 3-5 years of HR consulting experience

• Working in a client-facing role to deliver on projects

• Working as part of a team to deliver towards collective goals

• Designing and facilitating workshops for clients

• Synthesising and presenting complex information in an easy to understand manner