General Manager: CEO's Office at The South African National Roads Agency (SANRAL)

POSITION OBJECTIVE:
Provide strategic direction to the business through the development of an enterprise-wide medium-term strategy, including strategic initiatives; for assisting with developing business plans for SANRAL’s business functions and for guiding the execution of the business development capability.

MINIMUM REQUIREMENTS:

• A relevant post graduate degree (NQF 8) or equivalent in Business Development, Economics or Finance or Marketing.
• 10 years min relevant experience in a similar environment.
• Minimum 5 years Managerial experience or 3 Years Senior Managerial experience.

ADVANTAGEOUS:

• Extensive experience in business development, business growth or sales environment will be an added advantage.

KEY RESPONSIBILITIES:
Business strategy development, management, and planning

• Develop and implement Business Development Strategy and revenue generation models/options.
• Oversee the expansion of business opportunities that will allow SANRAL to achieve its strategic objectives.
• Develop and articulate a comprehensive tactical business development plans to accomplish SANRAL’s business goals.
• Develop and implement business growth initiatives and ensure that they support the long-term business strategic objectives.
• Plan and manage allocated budget to ensure that value and impact are maximised. 
• Maintain transparency of spend through accurate and regular reporting.

Business development and sales management

• Facilitate the research and identification of revenue enhancing and growth opportunities.
• Develop and implement detailed execution plans for opportunities identified.
• Facilitate the development and management of sales strategies as well as supporting sales policies, objectives and initiatives.
• Facilitate the effective execution of sales strategies and support the Sales Specialist to improve sales performance.
• Identify inefficiencies and/ or opportunities in both business operations and business processes that can be addressed through targeted innovative interventions.

Market research and commercial analysis

• Identify, evaluate, and develop new business opportunities and feasibility reports supporting growth based on intelligence.
• Direct and oversee the execution of market research across various factors, including technological and economic factors, and determine the impact of the associated results. Use insights gathered to help evaluate and prioritise market opportunities.
• Develop recommendations aimed at realising potential benefits and/ or mitigating against potential risks identified through an understanding of the operational landscape, including technology, stakeholder, market, and regulatory drivers.
• Guide and provide input, where required, on the financial, commercial, and business analyses used to support the development of strategic initiatives that aim to drive business improvement and/ or support the realisation of the overarching business strategy.

Performance evaluation and implementation monitoring

• Establish clear and quantifiable measurement criteria to monitor implementation of initiatives and realisation of strategic objectives.
• Define and revise performance targets and metrics to monitor implementation of strategic initiatives across the organisation.
• Direct and oversee the central monitoring of performance and reporting on the execution of strategic initiatives across the business.
• Provide and report on performance improvement recommendations made to business functions to help achieve strategic objectives.
• Manage the relevant strategic and operational risks in terms of reporting and mitigation updates.
• Manage internal and external audit processes and ensure strategy and business development portfolio’s adherence to all SANRAL Service Level Agreements.

WORKPLACE COMPETENCIES:
KNOWLEDGE:

• Knowledge and understanding of best practice and commonly used strategy development tools and techniques.
• Knowledge and understanding of the local governmental landscape and the regulatory and legislative operating environment.

SKILLS:

• Strategy development: Ability to develop strategies and implement plans with realistic targets.
• Communication skills: Good interpersonal skills, people skills, organising and communication skills and ability to communicate and interact effectively with all levels of the organisation.
• Critical thinking: Ability to objectively analyse and evaluate issues and factual evidence in order to form judgements.
• Relationship building: Ability to build and manage meaningful relationships with employees, business leadership and external stakeholders.
• Influencing skills: Ability to influence stakeholders at all levels.
• People/ Team leadership: Manage teams of people for simple and complex co-located processes. Train, develop and coach team and assist them with activities as needed.
• Commercial and transaction advisory: Ability to understand commercial transactions, proposals, and innovative solutions to drive strategy implementation.

ATTRIBUTES:

• Emotional intelligence: Being aware of, having control over, and expressing emotions in a healthy and measured manner.
• Collaborative: Leveraging skills and capabilities across the organisation to solve problems and working effectively as a team by ensuring inclusiveness.
• Adaptable: Ability to adjust to align to different situations and new sets of information.
• Innovative: Introducing new and original ideas to solve problems and suggest new ways of working and engaging with stakeholders to achieve the desired outcome.
• Planner: The sequencing of activities, setting goals, and anticipating the future.
• Commercial and financial acuteness: An inclination towards the financial ramifications and impact of decisions as well as an appreciation for value maximisation.