Infrastructure Specialist: Networks at Capitec Bank

About The Role

• The role is a highly technical position that involves Tier 3 or 4 support and requires vocational skills, with a focus on ensuring network reliability and supporting the broader infrastructure.

The role also requires:

• Handling long-running projects from end to end, including delivering work independently and liaising with stakeholders 
• Serving as an escalation point for the team during office hours and on a rotation basis for standby support.
• Providing support for the entire network infrastructure, including business, bank, retail branches, data centres, and campus edge environments.
• Acting as the subject matter expert for network issues, ensuring the network's functionality is maintained for all employees and clients.

Our Ideal Candidate

• Strong technical skills in networking, with experience in handling various aspects of network infrastructure. They should be capable of resolving complex issues and guiding the team.
• At least six years in a networking environment, with a minimum of two years as a specialist or senior network engineer.
• Excellent communication abilities to liaise with stakeholders and train junior team members.
• Ability to function under pressure and handle critical network issues that impact the entire organization
• The ability to lead and mentor junior team members, helping them develop their skills and knowledge to reach higher levels of expertise

Minimum Education

• Grade 12 National Certificate/Vocational

Ideal Education

• A relevant tertiary qualification in Information Management

Minimum Knowledge

• TCP/IP protocol stack
• WAN technologies: MPLS
• Routing protocols BGP and OSPF
• Spanning-tree and VLAN configurations
• Router and Switch configurations
• Network redundancy, high-availability design and load balancing implementations
• Quality of Service
• Firewall topologies and configurations
• IPsec and SSL VPNs

Skills

• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills