Online Trading Manager- HOME at TFG (The Foschini Group)

Job Description

• The Online Trading Manager III is accountable for driving the commercial performance of the online channel across multiple brands/divisions. This role leads the end-to-end trading strategy, balancing revenue growth, margin optimisation, and customer experience.
• Operating at the intersection of merchandising, marketing, and operations, this role requires a highly commercial, data-led leader who can translate insight into action and consistently deliver against financial targets in a fast-paced environment.
• You will be joining a highly collaborative and forward-thinking team, where ideas are valued, innovation is encouraged, and there is strong alignment across functions to enable pace and impact.

Responsibilities

• Own and deliver the online trading performance across two or more brands/divisions, with full accountability for revenue, margin, and key commercial KPIs. 
• Develop and execute a robust trading strategy and calendar, aligning promotional activity, product focus, and stock availability to optimise performance. 
• Own weekly and monthly trade reporting, providing clear insights, risks and actions to senior stakeholders.
• Lead site merchandising and in-season trading, ensuring the right product is visible at the right time to maximise conversion and sell-through. 
• Drive data-led decision-making, using performance insights to continuously optimise pricing, promotions, assortment visibility, and customer journeys. 
• Work closely with merchandising, planning, and supply chain teams to ensure optimal stock availability, depth, and flow in line with demand. 
• Own and drive online availability, ensuring optimal product availability and depth aligned to demand.
• Identify risks and opportunities through ongoing trade analysis, taking decisive action to protect margin and drive topline growth. 
• Lead and develop a high-performing team, fostering a culture of ownership, pace, and accountability. 
• Collaborate with senior stakeholders across marketing, operations, and commercial teams to ensure aligned execution of trading priorities. 
• Translate marketing and campaign plans into clear trading actions, ensuring alignment to stock, margin and revenue targets.
• Manage trading & cost centre budgets and investments, ensuring efficient allocation to maximise return. 
• Champion continuous improvement and innovation, embedding best practices and enhancing trading capability over time. 

Qualifications

• Bachelor’s degree in Business, Commerce, Marketing, or a related field 
• Postgraduate qualification advantageous 
• Minimum 10 years’ experience in e-commerce, retail, or trading environments with a minimum of 3 years’ leadership experience
• Proven track record in driving commercial performance and managing complexity across multiple categories or brands 
• Strong analytical capability with experience translating data into actionable trading decisions 
• Experience working cross-functionally with planning, merchandising, and supply chain teams

Skills: 

• Strong commercial and financial acumen 
• Advanced analytical and problem-solving capability 
• Planning, prioritisation, and execution excellence 
• Ability to manage multiple workstreams and competing priorities 
• Customer-centric thinking with a strong trading mindset 
• Performance tracking, reporting, and insight generation

Behaviour: 

• Being Resilient - rebounding from setbacks and adversity when facing difficult situations.
• Building Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• organisational Savvy - understands and navigates dynamics created by processes, systems, and people