Operational Manager/Supervisor: Licensing at City of Johannesburg

Minimum Requirements:

• Matric (Grade 12) or equivalent.
• A National Diploma in Transport /Public/ Business Management or any related qualification  (NQF level 6);
• NaTIS Certificate will be an added advantage.
• 6 years of operational experience of which 2 years must be at a supervisory level;
• Minimum code B Driver’s license.
• No criminal record.

Primary Function:

• Supervise daily operations, administration and revenue management function and auditing of licensing office, ensure is carried out within established processes and procedures, advising alternative solutions to service delivery problems in support of staff, individual – and business customers. Adherence to National Road Traffic Act 93 of 1996 (NRTA) and Other relevant legislative requirements.

Key Performance Areas:

• Perform long-term planning and execute the expected activities;
• Supervise the Cash management /Revenue Collection;
• Coordination of administrative and reporting duties associated functionality of the licensing office;
• Implement procedures, systems and control to regulate work sequences;
• Supervise the administrative activities and functions of the sections;
• Supervision of staff within the Unit;
• Identify and deal with ethical issues and conflicts of interest;

Leading Competencies:

• Computer literate, proficient in NaTIS system, MS Office, Outlook;
• Excellent Communication skills both verbal and written;
• Good understanding of administrative processes and systems.

Core Competencies:

• Knowledge of National Road Traffic Act;
• Excellent knowledge of licensing legislation and procedures.

CLOSING DATE: FRIDAY, 28 NOVEMBER 2025