Operations Executive (TG 17) at Durban ICC

The organisation is calling for suitable candidates to apply for the position of the Operations Executive. 
The Operations Executive will be responsible for planning, leading and directing the operations function within Durban ICC. 
The incumbent will report to the Chief Operations Officer. 

QUALIFICATIONS, EXPERIENCE & COMPETENCIES 
Minimum Qualifications 

• A Bachelor’s Degree in Business Administration/ Business Commerce or any relevant equivalent qualification 
• Minimum of five (05) years’ experience within the banqueting, exhibition and conferencing industry 
• Minimum of seven (07) to ten (10) years’ experience in a Management position. 

Attributes

• Teamwork 
• Integrity 
• Analysis and problem solving 
• Judgement and decision making 
• Information seeking/gathering 
• Ability to work under pressure 
• Planning, organising and prioritising 
• Detail and quality focused 

KEY PERFORMANCE / MAIN ACTIVITIES OF THIS ROLE 

• Prepare CAPEX in line with organisational operational requirements. 
• Draft tenders for the department in line with Supply Chain Management policy and procedures. 
• Research, draft and align business best practice models to suit strategic organisational objectives, legislative requirements and industry trends. 
• Develop business plans, indicating key performance areas in accordance with departmental, organisational and legislative objectives. 
• Develop a SWOT analysis to evaluate business requirements that will improve economic viability and service excellence. 
• Monitor and interpret trends that are associated with operations and service delivery with the aim of maintaining and increasing business levels. 
• Control procedures that are related to business requirements such as approving floor plans, erection of structures etc. 
• Manage service providers and service level agreements to ensure that deliverables are carried out efficiently. 
• Ensure that the centre complies with health and safety requirements, by – laws regulations and legislation. 
• Oversee the project management of special events. 
• Research and investigate trends within the hospitality industry and develop strategies to retain existing and prospective clients. 
• Manage the department’s expenditure within the allocated approved budget and provide monthly reports.