Fresh Opportunities at Durban ICC

SIX (06) MONTHS FIXED TERM CONTRACT 
(INTERNAL & EXTERNAL) 

• The organisation is calling for suitable candidates to apply for the position of Store Controller for Beverage and Food Stores. 
• The Store Controller is critical for maintaining clear records of inventory, issuing of stock, placing orders as per the requirements of the events and providing smooth operations in the stores. 
• The incumbent will report to the Finance Manager. 

QUALIFICATIONS, EXPERIENCE & COMPETENCIES 
Minimum Qualifications 

• Grade 12 or equivalent NQF level 4 qualification 
• Certificate or Diploma in Inventory/Stores Management 
• Two (02) to three (03) years’ experience in Store Management 

Attributes

• Analysis and problem-solving 
• Judgement and decision making 
• Information seeking/gathering 
• Ability to work under pressure 
• High leveI of integrity 
• Flexibility 
• Drive and persistence 
• Self – reliance/independent 

KEY PERFORMANCE / MAIN ACTIVITIES OF THIS ROLE 

• Manage the loading dock and store room 
• Monitor the life span of goods that are already in stock 
• Capture stock count quantities and capture on to the system 
• Prioritise all items that are required for the events and exhibitions 
• Receive and print out purchase orders that come from the Buyers 
• Advise user departments on goods that are moving slowly from shelf 
• Provide an update on the stock control sheet and report on variances 
• Participate in meetings and provide information on Supply Chain Management 
• Raise purchase requisitions on JD Edwards for the stock that is required and follow up on approval of orders from management 
• Receive and sign for all delivered goods and only accept goods when they are delivered in good condition and a copy of a purchase order in place. 

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The organisation is calling for suitable candidates to apply for the position of Graphic Designer. 
The Graphic Designer will be required to coordinate and attend to all graphic related needs of internal and external clients by interpreting specifications and requirements accurately. 
The incumbent will report to the Marketing Manager. 

QUALIFICATIONS, EXPERIENCE & COMPETENCIES 
Minimum Qualifications 

• Bachelor’s Degree in Graphic Design or relevant NQF Level 7 qualification. 
• Minimum two years’ experience in graphic design, architectural drawings or connect/exhibition floor plans 
• Proficient in Adobe Creative Suite 
• Strong Computer literacy 

Competencies

• Team work. 
• Integrity 
• Analysis and problem solving 
• Judgment & decision making 
• Information seeking/gathering 
• Ability to work under pressure 
• Planning, organizing and prioritizing 
• Detail & quality focused 
• Confidence in dealing with clients and service providers 
• Excellent communication skills 
• Attention to detail and a keen eye for aesthetics and visually appealing content. 
• Strong discipline and ability to meet deadlines consistently. 
• Ability to develop concepts and ideas effectively 

KEY PERFORMANCE / MAIN ACTIVITIES OF THIS ROLE 

• Responsible for planning, creating and executing graphic design for marketing collateral, social media and web design to increase user experience. 
• Produce signage throughout the Durban ICC complex. 
• Responsible for planning, creating and executing graphic design for marketing collateral, social media and web design to increase user experience. 
• Create marketing materials and implement website updates 
• Responsible for improving overall user experience on our social media, website and other platforms. 
• Creation (conception and execution) of print & digital media formats 
• Responsible for advanced resolution and visualization of final concept output by using visualization tools. I.e. Photoshop, Illustrator, PowerPoint, etc 
• Create short videos/animations for social media or other marketing initiatives 
• Prepare design requirements for in house events. 
• Ensure that marketing materials and implement websites are updated. 
• Capture and edit photos for clients and Durban ICC as and when required. 
• Create short videos for social media or other marketing initiatives. 
• Design marketing material for email newsletters and social media platforms. 
• Develop, implement and manage the Durban ICC’s social media strategy. 
• Create and print event menus, wine lists and programmes to suit the client specifications. 
• Develop, maintain and enhance accurate template of floor plans including grid specifications, weight loading and utilities detail. 
• Provide assistance to the Marketing department with preparing bid floor plans and the presentation of floor plan layouts. 
• Responsible for planning, creating and executing graphic design for marketing collateral, social media and web design to increase user experience. 

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The Durban ICC is calling for suitable candidates to apply for the position of Junior Chef De Partie-Hot Kitchen. The suitable candidate will be required to provide support to the Chef De Partie in coordinating menus, preparation of food as well as serving food to Durban ICC guests. 

Minimum Qualification and Experience 

• Certificate in Professional Cookery, or relevant NQF level 4 qualification 
• One (1) year experience in a world class hospitality and banqueting establishment 

ATTRIBUTES

• Information seeking/gathering 
• Ability to work under pressure 
• Integrity 
• Facilitating teamwork 
• Planning, organizing and prioritizing 
• Detailed and quality focused 
• Technical and professional knowledge/skills 
• Must be able to work shifts when required. 

KEY PERFORMANCE /MAIN ACTIVITIES OF THIS ROLE 

• Prepare food according to the standardized culinary recipes at all times 
• Demonstrate an ability to mix and extract the full flavor from spices. 
• Escalate all queries and issues relating to dishes, menus and suppliers to the Chef De Partie. 
• Receive and capture requisitions on a weekly basis to prepare for the upcoming events on JDE system 
• Ensure all food items are prepared as per standard recipe cards whilst maintaining portion control and minimizing waste 
• Ensure that kitchen equipment is inspected in line with the Durban ICC standards and ISO requirements 
• Practice good personal hygiene, apply HACCP and ISO 22000 cleaning process within the kitchens. 

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The organisation is calling for suitable candidates to apply for the position of Culinary Executive. 
The Culinary Executive will be responsible for overall success of the daily kitchen operations whilst exhibiting culinary talents by leading staff and managing all food related functions. The must also strive to continually improve guest and employee satisfaction while maximizing the financial performance and ISO compliance in all areas of responsibility within Durban ICC. 
The incumbent will report to the Chief Operations Officer. 

QUALIFICATIONS, EXPERIENCE & COMPETENCIES 
Minimum Qualifications 

• B Tech Degree in Hospitality Management or relevant three year qualification 
• Eight (08) to then (10) years’ Management experience preferably in the hospitality and events industry. 

Competencies

• Strong communication skills (verbal and written) 
• Ability to build strong relationships at all levels 
• Problem solving, analytical, and interpersonal skills 
• Demonstrate professionalism, and high ethical standards 
• Demonstrate resilience tenacity and decision making skills 
• Enthusiastic, self –motivated and a willingness to take initiative 
• Excellent planning and organising skills 
• Good conflict resolution and negotiation skills 

KEY PERFORMANCE / MAIN ACTIVITIES OF THIS ROLE 

• Ensure that departmental policies, standard operating procedures and business processes are developed and implemented. 
• Develop strategy for Culinary and provide direction of the same, and participate in the strategy development of the Durban ICC 
• Ensure that budget processes are aligned to strategic planning process and performance outputs 
• Provide accurate flow of financials and other operational information necessary for strategic decision making purposes 
• Monitor performance of Service Providers according to the Standard Operating Procedures 
• Keep abreast of Culinary trends 
• Ensure creative menu planning and correct food preparation for each outlet including banquets 
• Ensure that there is constant interaction with guests to obtain feedback with regards to food quality and service levels 
• Participate in achieving clean audit of the Department 
• Ensure that the stock that is ordered from suppliers is within the departmental budget 
• Ensure that the food cost target is within budget 
• Forecast budget for CAPEX operational equipment and cleaning supplies 
• Draw up tender documentation following MFMA and Supply Chains regulations 
• Ensure that all recipes and product yields are accurately costed and reviewed on a regular basis 
• Demonstrate a clear and deep understanding of food cost of sales with positive track record 
• Demonstrate a clear understanding of ISO and HAACP Standards required in an International Culinary environment 
• Ensure that food wastage is kept at minimum standards 
• Ensure staff efficiency is at maximum so as to keep labour costs within budget 
• Management of staff for the Culinary Department. 

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The organisation is calling for suitable candidates to apply for the position of the Operations Executive. 
The Operations Executive will be responsible for planning, leading and directing the operations function within Durban ICC. 
The incumbent will report to the Chief Operations Officer. 

QUALIFICATIONS, EXPERIENCE & COMPETENCIES 
Minimum Qualifications 

• A Bachelor’s Degree in Business Administration/ Business Commerce or any relevant equivalent qualification 
• Minimum of five (05) years’ experience within the banqueting, exhibition and conferencing industry 
• Minimum of seven (07) to ten (10) years’ experience in a Management position. 

Attributes

• Teamwork 
• Integrity 
• Analysis and problem solving 
• Judgement and decision making 
• Information seeking/gathering 
• Ability to work under pressure 
• Planning, organising and prioritising 
• Detail and quality focused 

KEY PERFORMANCE / MAIN ACTIVITIES OF THIS ROLE 

• Prepare CAPEX in line with organisational operational requirements. 
• Draft tenders for the department in line with Supply Chain Management policy and procedures. 
• Research, draft and align business best practice models to suit strategic organisational objectives, legislative requirements and industry trends. 
• Develop business plans, indicating key performance areas in accordance with departmental, organisational and legislative objectives. 
• Develop a SWOT analysis to evaluate business requirements that will improve economic viability and service excellence. 
• Monitor and interpret trends that are associated with operations and service delivery with the aim of maintaining and increasing business levels. 
• Control procedures that are related to business requirements such as approving floor plans, erection of structures etc. 
• Manage service providers and service level agreements to ensure that deliverables are carried out efficiently. 
• Ensure that the centre complies with health and safety requirements, by – laws regulations and legislation. 
• Oversee the project management of special events. 
• Research and investigate trends within the hospitality industry and develop strategies to retain existing and prospective clients. 
• Manage the department’s expenditure within the allocated approved budget and provide monthly reports. 

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The Payroll Administrator will be responsible for providing supportive, administrative and co-ordination functions to the Human Resources systems and record keeping systems, whilst ensuring employees are remunerated timeously and accurately within Durban ICC. 

QUALIFICATIONS, EXPERIENCE & COMPETENCIES 
Minimum Qualifications 

• National Diploma in Human Resource Management 
• Minimum of two (02) to three (03) years’ experience in payroll and Human Resource Administration 

Attributes

• Teamwork 
• Integrity 
• Analysis and problem solving 
• Judgement and decision making 
• Information seeking/gathering 
• Ability to work under pressure 
• Planning, organising and prioritising 
• Detail and quality focused 

KEY PERFORMANCE / MAIN ACTIVITIES OF THIS ROLE 

• Process monthly payroll by capturing all payroll information onto the VIP system 
• Review payroll payments to ensure accuracy and existence of supporting documents 
• Update payroll system by capturing new engagements, updating information on existing employees and terminations 
• Compile and submit UIF monthly declarations to the Department of Labour 
• Provide input on HR related projects 
• Ensure that EMP201’s are reconciled on a monthly basis 
• Process and capture EE (Employment Equity) and B-BBEE Broad-Based Black Economic Empowerment) reports online as well as prepare EE reports. 
• Process employee benefits such as pension fund by submitting pension fund withdrawal claims, to ensure that funds are paid out to staff upon termination.
• Process information with regards to medical aid, such as new applications, additions/removal of dependents. 
• Compile and submit monthly leave balance reports to HOD’s to monitor and manage staff leave usage. 
• Facilitate online submission of the Workplace Skills Plan (WSP) and Annual Training Plan (ATR) with supporting documents 
• Ensure that HR and payroll reporting is conducted timeously, on a weekly and monthly basis 
• To administer the Gig employment programme of the Durban ICC. 

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The organisation is calling for suitable candidates to apply for the position of the Human Resource Administrator. 
The Human Resource Administrator will be required to assist the HR Department within Durban ICC in achieving its strategic objectives by providing effective and efficient HR administration. 

QUALIFICATIONS, EXPERIENCE & COMPETENCIES 
Minimum Qualifications 

• National Diploma in Human Resource Management 
• Minimum of two (02) to three (03) years’ experience as a Human Resource Administrator 

Attributes

• Teamwork 
• Integrity 
• Analysis and problem solving 
• Judgement and decision making 
• Information seeking/gathering 
• Ability to work under pressure 
• Planning, organising and prioritising 
• Detail and quality focused 

KEY PERFORMANCE / MAIN ACTIVITIES OF THIS ROLE 

• Provide administrative support for Human Resource Department 
• Coordinate Human Resource meetings and committee meetings 
• Process documentation for new employees 
• Maintain personnel record keeping systems and documents in line with company policy and procedures 
• Maintain records of all HR related issues that may arise 
• Ensure that all matters relating to disciplinary proceedings are recorded and safely filed away 
• Provide assistance with scheduling training for employees 
• Capture all training interventions on matrix. 
• Process training requisitions on JD Edwards system 
• Conduct monthly leave recons for all employees 
• Keep records of all HR projects and monitor the implementation plan thereof 
• Capture all projects on a matrix and submit to the Senior HR Manager for approval 
• To administer the Gig employment programme of the Durban ICC. 

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The Senior HR Manager will be responsible for managing, developing, and facilitating all human resource functions within the Durban ICC. 

The incumbent will report to the Chief Corporate Services Officer. 

QUALIFICATIONS, EXPERIENCE & COMPETENCIES 
Minimum Qualifications 

• Honours Degree in Human Resources Management 
• Master’s Degree is preferred 

Experience

• 6-8 years’ experience in human resource management, with at least 3 years at Management level. 
• Two years’ experience in boards and or committees will be an added advantage 
• Experience in SAGE VIP Payroll 
• Extensive experience in HR Information Systems 
• Computer literacy in Microsoft Office 
• Sound knowledge of LRA,BCEA, EEA, SDL, SAQA 
• Experience with representing the company at the CCMA 
• A good understanding of budgeting 
• Experience in human resource business partnering 

Competencies

• Excellent knowledge of best human resource best practices 
• Strong communication skills (verbal and written) 
• Ability to build strong relationships at all levels 
• Problem solving, analytical, and interpersonal skills 
• Demonstrate professionalism, and high ethical standards 
• Demonstrate resilience tenacity and decision making skills 
• Enthusiastic, self –motivated and a willingness to take initiative 
• Excellent planning and organising skills 
• Good conflict resolution and negotiation skills 

KEY PERFORMANCE / MAIN ACTIVITIES OF THIS ROLE 

• Support the CEO and Executive Management to strategically plan, align and implement HR initiatives 
• Mange the implementation of the HR strategy and ensure alignment with the Durban ICC’s business plan 
• Develop, monitor and implement HR policies that are aligned to the business needs of the organisation 
• Manage the Recruitment & Selection strategy of the organisation and ensure compliance with internal policies and labour legislation 
• Manage the facilitation of human resource information systems to ensure organisational efficiency 
• Manage Employment Equity and monitor reporting in line with the Durban ICC’s employment equity plan 
• Manage the implementation of the Workplace Skills Plan and BBBEE to align with the training and development strategy 
• Develop a Talent Management strategy and ensure the successful implementation of succession planning and career development 
• Manage the Performance Management System and the integration of the performance management framework with talent management 
• Manage Employee Relations within the organisation and ensure compliance with relevant labour legislation 
• Manage the implementation of the Employee Wellness Programme and monitor the Effectiveness of the programme 
• Manage the Employee Value Proposition of the Durban ICC and ensure Organisational Development Management initiatives are implemented.