Operations Team Lead(AN 57) at Werkie

Key Responsibilities:

Operations Control & Execution:

• Ensure all jobs are correctly created, updated, and maintained on Rentman, planners, and OneDrive.    
• Conduct daily checks on schedules, job status, and readiness.
• Ensure all documentation is complete, accurate, and accessible.
• Monitor progress of active jobs and follow up on outstanding items.

Team Leadership & Work Allocation:

• Allocate tasks and manage workloads of Operations Coordinators.
• Monitor performance and ensure deadlines are met.
• Act as the first point of escalation for operational issues.
• Guide prioritisation, problem-solving, and execution.

Supplier & Logistics Coordination:

• Oversee sourcing and booking of suppliers, freelancers, transport, travel, and accommodation.
• Ensure all bookings are confirmed, documented, and communicated.
• Monitor supplier responses and follow up on delays.
• ·Ensure Purchase Orders are raised correctly and sent to suppliers.

Finance & Reconciliation Control:

• Ensure invoicing is completed accurately and within required timelines.
• Oversee event reconciliations and ensure all costs are captured.
• Track expenses, claims, and supporting documentation.
• Liaise with Finance to resolve discrepancies to ensure alignment.

Health, Safety & Compliance:

• Ensure safety files, permits, and compliance documents are completed for all jobs.
• Monitor the validity of certifications for freelancers and technicians.
• Ensure adherence to operational and safety standards.

Process Enforcement & Improvement:

• Ensure operational processes are followed consistently.
• Identify gaps or inefficiencies in workflows.
• Support the improvement and standardisation of operational processes.

Cross-Functional Coordination:

• Ensure alignment between Operations, Finance, Warehouse, and Sales.
• Facilitate communication between departments to ensure smooth execution.
• Support overall project flow from planning to completion.

General:

• Provide operational support where required.
• Assist with internal queries and problem resolution.
• Perform additional duties as required.

Job Requirements:

• Diploma or Degree in Operations, Logistics, Events Management, or a related field.
• Minimum of 5 years’ experience in event operations, logistics, or technical production.
• Minimum of 1–2 years in a supervisory or leadership role.
• Own reliable transport.
• Experience with Rentman, Monday.com (or similar), and Microsoft Office (Excel, Outlook, OneDrive).
• Strong organisational and coordination skills in a fast-paced environment.
• Ability to manage multiple projects and priorities simultaneously.
• Strong communication and problem-solving skills.

Key Characteristics:

• Strong leadership and decision-making ability.
• Excellent communication and coordination skills.
• High attention to detail and accuracy.
• Ability to perform under pressure in a fast-paced environment.
• Strong time management and prioritisation skills.
• Accountability and responsibility.